BUICK ENCORE 2020 Owner's Manual

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Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 7
Seats and Restraints . . . . . . . . . . . 29
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 83
Instruments and Controls . . . . . . . 88
Lighting . . . . . . . . . . . . . . . . . . . . . . . 123
Infotainment System . . . . . . . . . . 129
Climate Controls . . . . . . . . . . . . . . 130
Driving and Operating . . . . . . . . . 138
Vehicle Care . . . . . . . . . . . . . . . . . . 186
Service and Maintenance . . . . . 261
Technical Data . . . . . . . . . . . . . . . . 275
Customer Information . . . . . . . . . 279
Reporting Safety Defects . . . . . . 289
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 293
Connected Services . . . . . . . . . . . 299
Index . . . . . . . . . . . . . . . . . . . . 302

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 3/6/20
2 Introduction
Introduction
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, BUICK, the
BUICK Emblem, and ENCORE are
trademarks and/or service marks of
General Motors LLC, its
subsidiaries, affiliates, or licensors.
For vehicles first sold in Canada,
substitute the name“General
Motors of Canada Company” for
Buick Motor Division wherever it
appears in this manual. This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this owner
’s manual.
Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante: Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
About Driving the Vehicle
As with other vehicles of this type,
failure to operate this vehicle
correctly may result in loss of
control or a crash. Be sure to read
the driving guidelines in this manual
in the section called
“Driving and
Operating” and specifically Driver
Behavior 0139, Driving
Environment 0139, and Vehicle
Design 0139.
Litho in U.S.A.
Part No. 84709964 C Third Printing©2020 General Motors LLC. All Rights Reserved.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Introduction 3
Danger, Warning, and
Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means“Do
not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: Shown when the owner ’s
manual has additional instructions
or information.
*: Shown when the service
manual has additional instructions
or information.
0: Shown when there is more
information on another page —
“see page.”
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. See the
features in this manual for
information.
u: Air Conditioning System
G: Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!: Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components
Properly
P: Do Not Apply High Pressure
Water
B: Engine Coolant Temperature
_: Flame/Fire Prohibited
H:Flammable
[:Forward Collision Alert

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
4 Introduction
R:Fuse Block Cover Lock
Location
+: Fuses
j:ISOFIX/LATCH System Child
Restraints
Q: Keep Fuse Block Covers
Properly Installed
|: Lane Change Alert
@:Lane Departure Warning
A:Lane Keep Assist
*: Malfunction Indicator Lamp
::Oil Pressure
X:Park Assist
~:Pedestrian Ahead Indicator
O:Power
7:Rear Cross Traffic Alert
I:Registered Technician
/:Remote Vehicle Start
>:Seat Belt Reminders
I: Side Blind Zone Alert
h:Stop/Start
7:Tire Pressure Monitor
d:Traction Control/StabiliTrak/
Electronic Stability Control (ESC)
a: Under Pressure
V:Vehicle Ahead Indicator

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Introduction 5
Instrument Panel Overview

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
6 Introduction
1.Air Vents 0135.
2. Turn Signal Lever. See Turn
and Lane-Change Signals
0 125.
Headlamp High/Low-Beam
Changer 0123.
3. Instrument Cluster 095.
4. Driver Information Center (DIC) Display. See Driver Information
Center (DIC) 0110.
5. Windshield Wiper/Washer 089.
Rear Window Wiper/Washer
0 91.
6. Light Sensor. See Automatic
Headlamp System 0124.
7. Infotainment 0129.
8. Climate Control Systems 0130
or
Dual Automatic Climate Control
System 0132 (If Equipped).
Heated Steering Wheel 089 (If
Equipped).
9. Instrument Panel Storage 083.
10. Shift Lever. See Automatic
Transmission 0160. 11.
Traction Control/Electronic
Stability Control 0165.
Hazard Warning Flashers
0 125.
Passenger Airbag Status
Indicator. See Passenger
Sensing System 056.
12. Park Assist 0173 (If
Equipped).
13. Lane Departure Warning
(LDW) 0178 (If Equipped).
14. Ignition Positions 0151.
15. Steering Wheel Controls 089.
16. Horn 089.
17. Steering Wheel Adjustment
089.
18. Cruise Control 0167.
Forward Collision Alert (FCA)
System 0174 (If Equipped).
19. Hood Release. See Hood
0 189.
20. Instrument Panel Storage 083. 21. Data Link Connector (DLC)
(Out of View). See Malfunction
Indicator Lamp (Check Engine
Light - Capless) 0101 or
Malfunction Indicator Lamp
(Check Engine Light - Capped)
0 103.
22. Exterior Lamp Controls 0123.
Instrument Panel Illumination
Control 0126.
Front Fog Lamps 0126 (If
Equipped).

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Keys, Doors, and Windows 7
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . 15
Door Locks . . . . . . . . . . . . . . . . . . . . 16
Power Door Locks . . . . . . . . . . . . . 17
Delayed Locking . . . . . . . . . . . . . . . 18
Automatic Door Locks . . . . . . . . . 18
Lockout Protection . . . . . . . . . . . . . 18
Safety Locks . . . . . . . . . . . . . . . . . . . 19
Doors
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 19
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . 20
Vehicle Alarm System . . . . . . . . . 20
Immobilizer . . . . . . . . . . . . . . . . . . . . 21
Immobilizer Operation . . . . . . . . . 21
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . 22
Power Mirrors . . . . . . . . . . . . . . . . . . 23 Folding Mirrors . . . . . . . . . . . . . . . . . 23
Heated Mirrors . . . . . . . . . . . . . . . . . 23
Reverse Tilt Mirrors . . . . . . . . . . . . 23
Interior Mirrors
Interior Rearview Mirrors . . . . . . . 24
Manual Rearview Mirror . . . . . . . . 24
Automatic Dimming Rearview
Mirror . . . . . . . . . . . . . . . . . . . . . . . . . 24
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . 24
Power Windows . . . . . . . . . . . . . . . 25
Sun Visors . . . . . . . . . . . . . . . . . . . . . 26
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 27
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with
a Remote Keyless Entry (RKE)
transmitter is dangerous and
children or others could be
seriously injured or killed. They
could operate the power windows
or other controls or make the
vehicle move. The windows will
function with the RKE transmitter
in the vehicle, and children or
others could be caught in the path
of a closing window. Do not leave
children in a vehicle with an RKE
transmitter.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
8 Keys, Doors, and Windows
The key that is part of the Remote
Keyless Entry (RKE) transmitter can
be used for all locks.
To remove the key, press the button
on the back of the transmitter, and
pull the key out. Never pull the key
out without pressing the button.
See your dealer if a new key is
needed.
If locked out of the vehicle, see
Roadside Assistance Program
0283.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See OnStar Overview 0293.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 289.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal. .
Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Keyless Access system allows
for vehicle entry when the Remote
Keyless Entry (RKE) transmitter is
within 1 m (3 ft). See “Keyless
Access Operation” later in this
section.
The RKE transmitter may work up to
60 m (197 ft) away from the vehicle.
Other conditions can impact the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 08.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Keys, Doors, and Windows 9
With Remote Start Shown
The following may be available:
Q: Press to lock all doors and the
fuel door, if equipped.
The turn signal indicators may flash
and/or the horn may sound on the
second press to indicate locking.
See Vehicle Personalization 0113.
If the driver door is open when
Qis
pressed and Unlocked Door
Anti-Lockout is enabled, all doors
will lock and then the driver door will immediately unlock. See
Vehicle
Personalization 0113. If the
passenger door is open when
Qis
pressed, all doors lock.
Pressing
Qmay also arm the
theft-deterrent system. See Vehicle
Alarm System 020.
K:Press to unlock the driver door
and the fuel door, if equipped. Press
again within five seconds to unlock
all doors. The RKE transmitter can
be programmed to unlock all doors
on the first button press. See
Vehicle Personalization 0113.
The turn signal indicators will flash
to indicate unlocking. See Vehicle
Personalization 0113.
Pressing
Kwill disarm the
theft-deterrent system. See Vehicle
Alarm System 020.
7:Press and release one time to
initiate vehicle locator. The exterior
lamps flash and the horn chirps
three times. Press and hold
7for at
least three seconds to sound the
panic alarm. The horn sounds and the turn signals flash for
30 seconds, or until
7is pressed
again or the vehicle is started.
/: If equipped, pressQand then
press and hold
/for at least
four seconds to start the engine
from outside the vehicle using the
RKE transmitter. See Remote
Vehicle Start 015.
Keyless Access Operation
The Keyless Access system lets
you lock and unlock the doors and
access the liftgate without removing
the RKE transmitter from your
pocket, purse, briefcase, etc. The
RKE transmitter must be within 1 m
(3 ft) of the liftgate or door being
opened. There is a button on each
door handle.
Keyless Access can be
programmed to unlock all doors on
the first lock/unlock press from the
driver door. See Vehicle
Personalization 0113.