key BUICK ENCORE 2020 Owner's Manual

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 7
Seats and Restraints . . . . . . . . . . . 29
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 83
Instruments and Controls . . . . . . . 88
Lighting . . . . . . . . . . . . . . . . . . . . . . . 123
Infotainment System . . . . . . . . . . 129
Climate Controls . . . . . . . . . . . . . . 130
Driving and Operating . . . . . . . . . 138
Vehicle Care . . . . . . . . . . . . . . . . . . 186
Service and Maintenance . . . . . 261
Technical Data . . . . . . . . . . . . . . . . 275
Customer Information . . . . . . . . . 279
Reporting Safety Defects . . . . . . 289
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 293
Connected Services . . . . . . . . . . . 299
Index . . . . . . . . . . . . . . . . . . . . 302

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Keys, Doors, and Windows 7
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . 15
Door Locks . . . . . . . . . . . . . . . . . . . . 16
Power Door Locks . . . . . . . . . . . . . 17
Delayed Locking . . . . . . . . . . . . . . . 18
Automatic Door Locks . . . . . . . . . 18
Lockout Protection . . . . . . . . . . . . . 18
Safety Locks . . . . . . . . . . . . . . . . . . . 19
Doors
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 19
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . 20
Vehicle Alarm System . . . . . . . . . 20
Immobilizer . . . . . . . . . . . . . . . . . . . . 21
Immobilizer Operation . . . . . . . . . 21
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . 22
Power Mirrors . . . . . . . . . . . . . . . . . . 23 Folding Mirrors . . . . . . . . . . . . . . . . . 23
Heated Mirrors . . . . . . . . . . . . . . . . . 23
Reverse Tilt Mirrors . . . . . . . . . . . . 23
Interior Mirrors
Interior Rearview Mirrors . . . . . . . 24
Manual Rearview Mirror . . . . . . . . 24
Automatic Dimming Rearview
Mirror . . . . . . . . . . . . . . . . . . . . . . . . . 24
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . 24
Power Windows . . . . . . . . . . . . . . . 25
Sun Visors . . . . . . . . . . . . . . . . . . . . . 26
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 27
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with
a Remote Keyless Entry (RKE)
transmitter is dangerous and
children or others could be
seriously injured or killed. They
could operate the power windows
or other controls or make the
vehicle move. The windows will
function with the RKE transmitter
in the vehicle, and children or
others could be caught in the path
of a closing window. Do not leave
children in a vehicle with an RKE
transmitter.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
8 Keys, Doors, and Windows
The key that is part of the Remote
Keyless Entry (RKE) transmitter can
be used for all locks.
To remove the key, press the button
on the back of the transmitter, and
pull the key out. Never pull the key
out without pressing the button.
See your dealer if a new key is
needed.
If locked out of the vehicle, see
Roadside Assistance Program
0283.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See OnStar Overview 0293.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 289.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal. .
Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Keyless Access system allows
for vehicle entry when the Remote
Keyless Entry (RKE) transmitter is
within 1 m (3 ft). See “Keyless
Access Operation” later in this
section.
The RKE transmitter may work up to
60 m (197 ft) away from the vehicle.
Other conditions can impact the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 08.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Keys, Doors, and Windows 9
With Remote Start Shown
The following may be available:
Q: Press to lock all doors and the
fuel door, if equipped.
The turn signal indicators may flash
and/or the horn may sound on the
second press to indicate locking.
See Vehicle Personalization 0113.
If the driver door is open when
Qis
pressed and Unlocked Door
Anti-Lockout is enabled, all doors
will lock and then the driver door will immediately unlock. See
Vehicle
Personalization 0113. If the
passenger door is open when
Qis
pressed, all doors lock.
Pressing
Qmay also arm the
theft-deterrent system. See Vehicle
Alarm System 020.
K:Press to unlock the driver door
and the fuel door, if equipped. Press
again within five seconds to unlock
all doors. The RKE transmitter can
be programmed to unlock all doors
on the first button press. See
Vehicle Personalization 0113.
The turn signal indicators will flash
to indicate unlocking. See Vehicle
Personalization 0113.
Pressing
Kwill disarm the
theft-deterrent system. See Vehicle
Alarm System 020.
7:Press and release one time to
initiate vehicle locator. The exterior
lamps flash and the horn chirps
three times. Press and hold
7for at
least three seconds to sound the
panic alarm. The horn sounds and the turn signals flash for
30 seconds, or until
7is pressed
again or the vehicle is started.
/: If equipped, pressQand then
press and hold
/for at least
four seconds to start the engine
from outside the vehicle using the
RKE transmitter. See Remote
Vehicle Start 015.
Keyless Access Operation
The Keyless Access system lets
you lock and unlock the doors and
access the liftgate without removing
the RKE transmitter from your
pocket, purse, briefcase, etc. The
RKE transmitter must be within 1 m
(3 ft) of the liftgate or door being
opened. There is a button on each
door handle.
Keyless Access can be
programmed to unlock all doors on
the first lock/unlock press from the
driver door. See Vehicle
Personalization 0113.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
10 Keys, Doors, and Windows
If equipped with memory seats, RKE
transmitters 1 and 2 are linked to
seating positions of memory 1 or 2.
SeeMemory Seats 034.
Keyless Unlocking/Locking from
the Driver Door
When the doors are locked and the
RKE transmitter is within 1 m (3 ft)
of the driver door handle, pressing
the lock/unlock button on the driver
door handle will unlock the driver
door. If the lock/unlock button is
pressed again within five seconds,
all passenger doors will unlock. Pull
the door handle to unlatch the door.
Driver Side Shown, Passenger Side Similar
Pressing the lock/unlock button will
cause all doors to lock if any of the
following occur:
. It has been more than
five seconds since the first lock/
unlock button press.
. The lock/unlock button presses
were used to unlock all doors.
. Any vehicle door has opened
and all doors are now closed. Keyless Unlocking/Locking from
the Passenger Doors
When the doors are locked and the
RKE transmitter is within 1 m (3 ft) of
the passenger door handle,
pressing the lock/unlock button on
the passenger door handle will
unlock all doors.
Pressing the lock/unlock button will
cause all doors to lock if any of the
following occur:
.
The lock/unlock button was used
to unlock all doors.
. Any vehicle door has opened
and all doors are now closed.
Passive Locking
The vehicle will lock several
seconds after all doors are closed if
the vehicle is off and at least one
transmitter has been removed or
none remain in the vehicle.
The fuel door will also lock,
if equipped.
If other electronic devices interfere
with the RKE transmitter signal, the
vehicle may not detect the RKE
transmitter inside the vehicle.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Keys, Doors, and Windows 11
If passive locking is enabled, the
doors may lock with the RKE
transmitter inside the vehicle. Do
not leave the RKE transmitter in an
unattended vehicle.
To customize the doors to
automatically lock when exiting the
vehicle, seeVehicle Personalization
0 113.
Temporary Disable of Passive
Locking
Temporarily disable passive locking
by pressing and holding
Kon the
interior door switch with a door open
for several seconds, or until three
chimes are heard. Passive locking
will then remain disabled until
Qon
the interior door is pressed, or until
the vehicle is turned on.
Remote Left In Vehicle Alert
When the vehicle is turned off and
an RKE transmitter is left in the
vehicle, the horn will chirp three
times after all doors are closed.
To turn on or off see Vehicle
Personalization 0113. Remote No Longer In Vehicle Alert
If the vehicle is on with a door open
and then all doors are closed, the
vehicle will check for RKE
transmitters inside. If an RKE
transmitter is not detected, the
Driver Information Center (DIC) will
display NO REMOTE DETECTED
and the horn will chirp three times.
This occurs only once each time the
vehicle is driven. To turn on or off
see
Vehicle Personalization 0113.
Keyless Liftgate Opening
When the doors are locked, press
the touch pad to open the liftgate if
the RKE transmitter is within
1 m (3 ft).
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to the vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
The vehicle can be reprogrammed
so that lost or stolen transmitters no
longer work. Any remaining
transmitters will need to be reprogrammed. Each vehicle can
have up to eight transmitters
matched to it.
Programming with Recognized
Transmitters
A new transmitter can be
programmed to the vehicle when
there are two recognized
transmitters. To program, the vehicle
must be off and all of the
transmitters, both currently
recognized and new, must be
with you.
1. Remove the key from the RKE
transmitter.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
12 Keys, Doors, and Windows
2. Place the two recognizedtransmitters in the center
console front cupholder.
3. Insert the vehicle key of the new transmitter into the key
lock cylinder on the outside of
the driver door and turn the key
to the unlock position five times
within 10 seconds.
The DIC displays READY FOR
REMOTE #2, 3, 4 or 5.
4. Remove the two recognized transmitters from the
cupholder.
5. Place the new transmitter in the cupholder
6. Press ENGINE START/STOP. When the transmitter is
learned, the DIC will show that
it is ready to program the next
transmitter.
7. Remove the transmitter from the cupholder and press
K.
To program additional
transmitters, repeat Steps 4–6. When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
10 seconds to exit
programming mode.
Programming without Recognized
Transmitters
If two currently recognized
transmitters are not available, follow
this procedure to program up to
eight transmitters. This feature is
not available in Canada. This
procedure will take approximately
30 minutes to complete. The vehicle
must be off and all of the
transmitters to be programmed must
be with you. 1. Remove the key from the RKE transmitter.
2. Insert the vehicle key of the transmitter into the key lock
cylinder on the outside of the
driver door and turn the key to
the unlock position five times
within 10 seconds.
The DIC displays REMOTE
LEARN PENDING,
PLEASE WAIT. 3. Wait for 10 minutes until the
DIC displays PRESS ENGINE
START BUTTON TO LEARN
and then press ENGINE
START/STOP.
The DIC will again show
REMOTE LEARN PENDING,
PLEASE WAIT.
4. Repeat Step 2 two additional times. After the third time, all
previously known transmitters
will no longer work with the
vehicle. Remaining transmitters
can be relearned during the
next steps.
The DIC display should now
show READY FOR REMOTE
# 1.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Keys, Doors, and Windows 13
5. Place the new transmitter inthe front cupholder.
6. Press ENGINE START/STOP. When the transmitter is
learned, the DIC will show that
it is ready to program the next
transmitter.
7. Return the key back into the transmitter.
8. Remove the transmitter from the cupholder and press
K.
To program additional
transmitters, repeat Steps 4–6. When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
10 seconds to exit
programming mode.
Starting the Vehicle with a Low
Transmitter Battery
If the transmitter battery is weak, the
DIC may display NO REMOTE
DETECTED when trying to start the
vehicle. The DIC may also display
REPLACE BATTERY IN
REMOTE KEY.
To start the vehicle:
1. Place the transmitter in the
center console front cupholder
with the buttons facing the front
of the vehicle.
2. With the vehicle in P (Park) or N (Neutral), press the brake
pedal and ENGINE
START/STOP.
Replace the transmitter battery
as soon as possible.
Battery Replacement
{Warning
Never allow children to play with
the RKE transmitter. The
transmitter contains a small
battery, which can be a choking
hazard. If swallowed, internal
burns can occur, resulting in
severe injury or death. Seek
medical attention immediately if a
battery is swallowed.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
14 Keys, Doors, and Windows
{Warning
To avoid personal injury, do not
touch metal surfaces on the RKE
transmitter when it has been
exposed to extreme heat. These
surfaces can be hot to the touch
at temperatures above 59 °C
(138 °F).
Caution
When replacing the battery, do
not touch any of the circuitry on
the transmitter. Static from your
body could damage the
transmitter.
Caution
Always replace the battery with
the correct type. Replacing the
battery with an incorrect type
could potentially create a risk of
battery explosion. Dispose of
used batteries according to
instructions and local laws. Do
not attempt to burn, crush, or cut
the used battery, and avoid
exposing the battery to
environments with extremely low
air pressures or high
temperatures.
Replace the battery if the REPLACE
BATTERY IN REMOTE KEY
message displays in the DIC. The battery is not rechargeable. To
replace the battery:
1. Press the button on the back of
the RKE transmitter and pull
the key out. Never pull the key
out without pressing the button.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Keys, Doors, and Windows 15
2. Separate the two halves of thetransmitter using a flat tool
inserted into the area near the
key slot.
3. Remove the battery by pushingon the battery and sliding it
toward the bottom of the
transmitter.
4. Insert the new battery, positive side facing the back cover.
Push the battery down until it is
held in place. Replace with a
CR2032 or equivalent battery.
5. Snap the battery cover back on to the transmitter.
6. Reinsert the key.
Remote Vehicle Start
The vehicle may have this feature
that allows you to start the engine
from outside the vehicle.
/: This button will be on the RKE
transmitter if the vehicle has remote
start.
The climate control system will use
the previous settings during a
remote start. The rear window
defogger may come on during a
remote start based on cold ambient
conditions. The rear window
defogger indicator light does not come on during a remote start. If the
vehicle has heated seats, they may
come on during a remote start. See
Heated Front Seats
036.
Laws in some local communities
may restrict the use of remote
starters. For example, some laws
require a person using remote start
to have the vehicle in view. Check
local regulations for any
requirements.
Do not use remote start if the
vehicle is low on fuel as it may run
out of fuel.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 08.
Starting the Vehicle
To start the engine using the remote
start feature:
1. Press and release
Q.
2. Immediately after completing Step 1, press and hold
/for at
least four seconds or until the
turn signal lamps flash. The
turn signal lamps flashing