remote start BUICK ENCORE 2020 User Guide

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
114 Instruments and Controls
Personalization Menus
The following list of features may be
available:
.Time and Date
. Rear Seat Reminder
. Language
. Valet Mode
. Radio
. Vehicle
. Bluetooth
. Apple CarPlay
. Android Auto
. Voice
. Display
. Rear Camera
. Return to Factory Settings
. Software Information
. Wi-Fi
Each menu is detailed in the
following information.
Time and Date
Manually set the time and date. See
Clock 093.
Rear Seat Reminder
This allows for a chime and a
message when the rear door has
been opened before or during
operation of the vehicle.
Select Off or On.
Language
Select Language, then select from
the available language(s).
Valet Mode
To turn Valet Mode on and off, see
“Valet Mode” under“Settings” in the
infotainment manual.
Radio
To manage the radio features, see
“Radio” under“Settings” in the
infotainment manual.
Vehicle
Select and the following may be
displayed:
. Climate and Air Quality
. Collision/Detection Systems
. Comfort and Convenience
. Lighting
. Power Door Locks
. Remote Lock, Unlock, Start
Climate and Air Quality
Select and the following may be
displayed:
.
Auto Fan Speed
. Auto Defog
. Auto Rear Defog
. Ionizer
Auto Fan Speed
This feature will set the auto fan
speed.
Select Low, Medium, or High.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
116 Instruments and Controls
.Exit Lighting
Vehicle Locator Lights
This feature will flash the exterior
lamps when
Kon the Remote
Keyless Entry (RKE) transmitter is
pressed to locate the vehicle.
Select Off or On.
Exit Lighting
This allows the selection of how
long the exterior lamps stay on
when leaving the vehicle when it is
dark outside.
Select Off, 30 Seconds, 60 Seconds,
or 120 Seconds.
Power Door Locks
Select and the following may be
displayed:
. Unlocked Door Anti Lock Out
. Auto Door Unlock
. Delayed Door Lock Unlocked Door Anti Lock Out
When on, this feature will keep the
driver door from locking when the
door is open. If Off is selected, the
Delayed Door Lock menu will be
available.
Select Off or On.
Auto Door Unlock
This allows selection of which of the
doors will automatically unlock when
the vehicle is shifted into P (Park).
Select Off, All Doors, or Driver Door.
Delayed Door Lock
When on, this feature will delay the
locking of the doors. To override the
delay, press the power door lock
switch on the door.
Select Off or On.
Remote Lock, Unlock, Start
Select and the following may be
displayed:
.
Remote Unlock Light Feedback
. Remote Lock Feedback
. Remote Door Unlock .
Remote Start Auto Heat Seats
. Passive Door Unlock
. Passive Door Lock
. Remote Left in Vehicle Alert
Remote Unlock Light Feedback
When on, the exterior lamps will
flash when unlocking the vehicle
with the RKE transmitter.
Select Off or Flash Lights.
Remote Lock Feedback
This allows selection of what type of
feedback is given when locking the
vehicle with the RKE transmitter.
Select Off, Lights and Horn, Lights
Only, or Horn Only.
Remote Door Unlock
This allows selection of which doors
will unlock when pressing
Kon the
RKE transmitter.
When set to Driver Door, the driver
door will unlock the first time
Kis
pressed and all doors will unlock
when
Kis pressed a second time.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Instruments and Controls 117
When set to All Doors, all of the
doors will unlock at the first press
of
K.
Select All Doors or Driver Door.
Remote Start Auto Heat Seats
If equipped and turned on,
this feature will turn on the
heated seats when using remote
start on cold days. See Heated
Front Seats 036 and
Remote Vehicle Start 015.
Select Off or On.
Passive Door Unlock
This allows the selection of what
doors will unlock when using the
button on the driver door to unlock
the vehicle.
Select All Doors or Driver Door.
Passive Door Lock
This allows passive locking to be
turned on or off and selects
feedback. See Remote Keyless
Entry (RKE) System Operation 08.
Select Off, On with Horn
Chirp, or On. Remote Left in Vehicle Alert
This feature sounds an alert when
the RKE transmitter is left in the
vehicle. This menu also enables
Remote No Longer in Vehicle Alert.
Select Off or On.
Bluetooth
Select and the following may be
displayed:
.
Pair New Device
. Device Management
. Ringtones
. Voice Mail Numbers
. Text Message Alerts
Pair New Device
Select to pair a new device. See
“Pairing” in“Infotainment Controls”
under “Bluetooth” in the infotainment
manual.
Device Management
Select to connect to a different
phone source, disconnect a phone,
or delete a phone. Ringtones
Touch to change the ring tone for
the specific phone. The phone does
not need to be connected to change
the ring tone.
Voice Mail Numbers
This feature displays the voice mail
number for all connected phones.
To change the voice mail number,
touch the edit icon. Type a new
number, then touch SAVE.
Text Message Alerts
This allows the feature to be turned
on or off.
Select Off or On.
Apple CarPlay
Select and the following may
display:
.
Apple CarPlay
. Manage Apple CarPlay Devices
Apple CarPlay
This feature allows Apple devices to
be connected to the infotainment
system through a USB port.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
134 Climate Controls
Ionizer :If equipped with an ionizer,
this feature helps to clean the air
inside the vehicle and remove
contaminants such as pollen, odors,
and dust. To turn the ionizer on or
off, see “Climate and Air Quality”
under Vehicle Personalization
0 113.
Rear Window Defogger
=:Press to turn the rear window
defogger on or off. An indicator light
on the button comes on to show that
the rear window defogger is on.
The defogger only works when the
ignition is on. The defogger turns off
if the ignition is off or in ACC/
ACCESSORY.
The rear window defogger can be
set to automatic operation. See
“Climate and Air Quality” under
Vehicle Personalization 0113.
When Auto Rear Defog is turned on,
the rear window defogger turns on
automatically when the interior
temperature is cold and the outside
temperature is about 4 °C (40 °F)
and below. The auto rear defogger
turns off automatically after about 10 minutes. At higher speeds, the
rear window defogger may stay on
continuously.
If equipped with heated outside
mirrors, they turn on when the rear
window defogger button is on and
help to clear fog or frost from the
surface of the mirrors. See
Heated
Mirrors 023.Caution
Do not try to clear frost or other
material from the inside of the
front windshield and rear window
with a razor blade or anything
else that is sharp. This may
damage the rear window
defogger grid and affect the
radio's ability to pick up stations
clearly. The repairs would not be
covered by the vehicle warranty.
MorL:If equipped, press to turn
the heated seats on or off. See
Heated Front Seats 036.
(:If equipped, press to turn the
heated steering wheel on or off. See
Heated Steering Wheel 089.
Remote Start Climate Control
Operation : If equipped with the
remote vehicle start feature, the
climate control system may run
when the vehicle is started remotely.
The system uses the driver ’s
previous settings to heat or cool the
inside of the vehicle. The rear defog
may come on during remote start
based on cold ambient conditions.
The rear defog indicator light does
not come on during a remote start.
If equipped, the heated seats may
come on during a remote start. The
heated seat indicator lights do not
come on during a remote start. See
Remote Vehicle Start 015 and
Heated Front Seats 036.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
152 Driving and Operating
The vehicle has an electronic
keyless ignition with pushbutton
start. The RKE transmitter must be
in the vehicle for the system to
operate.
If the vehicle is not working, the
vehicle may be near a strong
antenna signal causing interference
to the Keyless Access system. See
Remote Keyless Entry (RKE)
System Operation08.
To shift out of P (Park), the ignition
must be on or in ACC/
ACCESSORY, and the brake must
be applied.
Stopping the Engine/LOCK/OFF
(No Indicator Lights) : When the
vehicle is stopped, press ENGINE
START/STOP once to turn the
engine off. If the vehicle is in
P (Park), the ignition will turn off,
and Retained Accessory
Power (RAP) will remain active. See
Retained Accessory Power (RAP)
0 156. If the vehicle is not in P (Park), the
ignition will return to ACC/
ACCESSORY and the Driver
Information Center (DIC) will display
the message SHIFT TO PARK.
When the vehicle is shifted into
P (Park), the ignition system turn off.
Do not turn the ignition off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to
a safe location.
3. Come to a complete stop, shift to P (Park), and turn the
ignition off. 4. Set the parking brake. See
Parking Brake 0164.
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
press and hold ENGINE START/
STOP for longer than two seconds,
or press twice in five seconds.
ACC/ACCESSORY (Amber
Indicator Light) : This mode allows
you to use some electrical
accessories when the engine is off.
With the ignition off, pressing
ENGINE START/STOP one time
without the brake pedal applied will
place the ignition system in ACC/
ACCESSORY.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
154 Driving and Operating
will display a message.
SeeDriver Information Center
(DIC) 0110 and
Remote Keyless Entry (RKE)
System Operation 08.
Caution
Cranking the engine for long
periods of time, by pressing
ENGINE START/STOP
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.
2. If the engine does not start after five to 10 seconds,
especially in very cold weather
(below −18 °C or 0 °F), it could
be flooded with too much
gasoline. Try pushing the accelerator pedal all the way to
the floor and holding it there as
you hold ENGINE START/
STOP, for up to a maximum of
15 seconds. Wait at least
15 seconds between each try,
to allow the cranking motor to
cool down.
When the engine starts, let go
of the button and the
accelerator. If the vehicle starts
briefly but then stops again,
follow the same steps. This
clears the extra gasoline from
the engine.
Do not race the engine
immediately after starting it.
Operate the engine and
transmission gently until the oil
warms up and lubricates all
moving parts.
Engine Heater
Vehicles may have an engine
heater. The engine heater can help
in cold weather conditions at or
below
−18 °C (0 °F) for easier
starting and better fuel economy
during engine warm-up. Plug in the
heater at least four hours before
starting the vehicle. An internal
thermostat in the plug end of the
cord will prevent engine heater
operation at temperatures above
−18 °C (0 °F).
{Warning
Do not plug in the engine block
heater while the vehicle is parked
in a garage or under a carport.
Property damage or personal
injury may result. Always park the
vehicle in a clear open area away
from buildings or structures.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Vehicle Care 189
If equipped with remote vehicle
start, open the hood before
performing any service work to
prevent remote starting the vehicle
accidentally. SeeRemote Vehicle
Start 015.
Keep a record with all parts receipts
and list the mileage and the date of
any service work performed. See
Maintenance Records 0274.
Caution
Even small amounts of
contamination can cause damage
to vehicle systems. Do not allow
contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
{Warning
Turn the vehicle off before
opening the hood. If the engine is
running with the hood open, you
or others could be injured.
{Warning
Components under the hood can
get hot from running the engine.
To help avoid the risk of burning
unprotected skin, never touch
these components until they have
cooled, and always use a glove or
towel to avoid direct skin contact.
Clear any snow from the hood
before opening.
To open the hood: 1. Pull the hood release lever with the
isymbol. It is on the
lower left side of the instrument
panel.
2. Go to the front of the vehicle and locate the secondary
release lever under the front
center of the hood. Push the
secondary hood release lever
to the right to release.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
OnStar 295
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.
Prior to vehicle purchase. Press
Qto set up an account.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, and Roadside Assistance
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
OnStar 297
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0185. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Connected Services 301
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, by using the myBuick
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyBuick Mobile App (If Available)
Download the myBuick mobile app
to compatible Apple and Android
smartphones. Buick users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Buick on social
media.
Features are subject to change. For
myBuick mobile app information and
compatibility, see my.buick.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.buick.com. Message and data
rates may apply.