service BUICK ENCORE 2020 User Guide

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Seats and Restraints 61
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Publication Ordering Information
0288.
{Warning
For up to 10 seconds after the
vehicle is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the
vehicle's frame, bumper system,
height, front end, or side sheet
metal may keep the airbag system
from working properly.
The operation of the airbag system
can also be affected by changing,
including improperly repairing or
replacing, any parts of the following:
.
Airbag system, including airbag
modules, front or side impact
sensors, sensing and diagnostic
module, or airbag wiring
. Front seats, including stitching,
seams or zippers
. Seat belts
. Steering wheel, instrument
panel, ceiling trim, or pillar
garnish trim
. Inner door seals, including
speakers
Your dealer and the service manual
have information about the location
of the airbag modules and sensors, sensing and diagnostic module, and
airbag wiring along with the proper
replacement procedures.
In addition, the vehicle has a
passenger sensing system for the
front outboard passenger position,
which includes sensors that are part
of the passenger seat. The
passenger sensing system may not
operate properly if the original seat
trim is replaced with non-GM
covers, upholstery, or trim; or with
GM covers, upholstery, or trim
designed for a different vehicle. Any
object, such as an aftermarket seat
heater or a comfort-enhancing pad
or device, installed under or on top
of the seat fabric, could also
interfere with the operation of the
passenger sensing system. This
could either prevent proper
deployment of the passenger
airbag(s) or prevent the passenger
sensing system from properly
turning off the passenger airbag(s).
See
Passenger Sensing System
0 56.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
62 Seats and Restraints
If the vehicle has rollover roof-rail
airbags, seeDifferent Size Tires
and Wheels 0236 for additional
important information.
If the vehicle must be modified
because you have a disability and
have questions about whether the
modifications will affect the vehicle's
airbag system, or if you have
questions about whether the airbag
system will be affected if the vehicle
is modified for any other reason, call
Customer Assistance. See
Customer Assistance Offices 0281.
Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light 099.
Caution
If an airbag covering is damaged,
opened, or broken, the airbag
may not work properly. Do not
(Continued)
Caution (Continued)
open or break the airbag
coverings. If there are any
opened or broken airbag
coverings, have the airbag
covering and/or airbag module
replaced. For the location of the
airbags, seeWhere Are the
Airbags? 052. See your dealer
for service.
Replacing Airbag System
Parts after a Crash
{Warning
A crash can damage the airbag
systems in the vehicle.
A damaged airbag system may
not properly protect you and your
passenger(s) in a crash, resulting
in serious injury or even death. To
help make sure the airbag
systems are working properly
after a crash, have them
(Continued)
Warning (Continued)
inspected and any necessary
replacements made as soon as
possible.
If an airbag inflates, you will need to
replace airbag system parts. See
your dealer for service.
If the airbag readiness light stays on
after the vehicle is started or comes
on when you are driving, the airbag
system may not work properly. Have
the vehicle serviced right away. See
Airbag Readiness Light 099.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Instruments and Controls 93
GPS signal. The compass system
will automatically determine when a
GPS signal is restored and provide
a heading again.
Clock
Setting the Time and Date
To set the time or date:1. Select Settings from the Home Page, then select Time
and Date.
2. Select the desired function.
To set the time or date, touch
«or
ªto change the hour, minutes,
AM, PM, day, month, or year.
To change the 12-24 Hr setting,
touch 12-24 Hr.
To turn Auto Set on and off, touch
Auto Set.
If auto timing is set, the time
displayed on the clock may not
update immediately when driving
into a new time zone.
Auto set requires an active OnStar
or connected service plan. Press
qBACK to go to the last
menu and save the changes or
{to
return to the Home Page.
Power Outlets
Power Outlet 110/120-Volt
Alternating Current
If equipped, this power outlet is on
the rear of the center console. It can
be used to plug in electrical
equipment that uses a maximum
limit of 150 watts.
An indicator light on the outlet turns
on to show it is in use. The light
comes on when the ignition is on
and equipment requiring less than
150 watts is plugged into the outlet,
and no system fault is detected.
The indicator light does not come on
when the ignition is off or if the
equipment is not fully seated into
the outlet.
If equipment is connected using
more than 150 watts or a system
fault is detected, a protection circuit
shuts off the power supply and the
indicator light turns off. To reset the
circuit, unplug the item and plug it
back in or turn the Retained
Accessory Power (RAP) off and
then back on. See Retained
Accessory Power (RAP) 0156. The
power restarts when equipment
using 150 watts or less is plugged
into the outlet and a system fault is
not detected.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
98 Instruments and Controls
.At the service station, the fuel
pump shuts off before the gauge
reads full.
. It takes a little more or less fuel
to fill up than the gauge
indicated. For example, the
gauge indicated the tank was
half full, but it actually took a
little more or less than half the
tank's capacity to fill the tank.
. The gauge moves a little while
turning a corner or speeding up.
. The gauge takes a few seconds
to stabilize after the ignition is
turned on, and goes back to
empty when the ignition is
turned off.Engine Coolant
Temperature Gauge
Metric
English
This gauge shows the engine
coolant temperature.
If the pointer moves toward the
warning area at the high end of the
gauge, the engine is too hot.
This reading indicates the same
thing as the warning light. It means
that the engine coolant has
overheated. If the vehicle has been
operating under normal driving
conditions, pull off the road, stop the
vehicle, and turn off the engine as
soon as possible. See Engine
Overheating 0200.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
100 Instruments and Controls
{Warning
If the airbag readiness light stays
on after the vehicle is started or
comes on while driving, it means
the airbag system might not be
working properly. The airbags in
the vehicle might not inflate in a
crash, or they could even inflate
without a crash. To help avoid
injury, have the vehicle serviced
right away.
Passenger Airbag Status
Indicator
The vehicle has a passenger
sensing system. SeePassenger
Sensing System 056 for important
safety information. The instrument
panel has a passenger airbag status
indicator.
United States
Canada
When the vehicle is started, the
passenger airbag status indicator
will light ON and OFF, or the symbol
for on and off, for several seconds
as a system check. Then, after
several seconds, the status
indicator will light either ON or OFF,
or the on or off symbol to let you
know the status of the front
outboard passenger frontal airbag
and knee airbag (if equipped).
If the word ON or the on symbol is
lit on the passenger airbag status
indicator, it means that the front outboard passenger frontal airbag
and knee airbag (if equipped) are
allowed to inflate.
If the word OFF or the off symbol is
lit on the passenger airbag status
indicator, it means that the
passenger sensing system has
turned off the front outboard
passenger frontal airbag and
passenger knee airbag (if
equipped).
If, after several seconds, both status
indicator lights remain on, or if there
are no lights at all, there may be a
problem with the lights or the
passenger sensing system. See
your dealer for service.
{Warning
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
with the airbag system. To help
avoid injury to yourself or others,
have the vehicle serviced right
(Continued)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Instruments and Controls 101
Warning (Continued)
away. SeeAirbag Readiness
Light 099 for more information,
including important safety
information.
Charging System Light
This light will come on briefly when
the ignition is turned on, and the
engine is not running, as a check to
show it is working.
It should go out when the engine is
started. If it stays on, or comes on
while driving, there may be a
problem with the electrical charging
system. Have it checked by your
dealer. Driving while this light is on
could drain the battery. If a short
distance must be driven with the
light on, turn off all accessories, such as the radio and air
conditioner, to help reduce the drain
on the battery.
Malfunction Indicator
Lamp (Check Engine
Light - Capless)
This light is part of the vehicle’s
emission control on-board
diagnostic system. If this light is on
while the engine is running, a
malfunction has been detected and
the vehicle may require service. The
light should come on to show that it
is working when the ignition is in
Service Mode. See
Ignition
Positions 0151.
Malfunctions are often indicated by
the system before any problem is
noticeable. Being aware of the light
and seeking service promptly when
it comes on may prevent damage.
Caution
If the vehicle is driven continually
with this light on, the emission
control system may not work as
well, the fuel economy may be
lower, and the vehicle may not
run smoothly. This could lead to
costly repairs that might not be
covered by the vehicle warranty.
Caution
Modifications to the engine,
transmission, exhaust, intake,
or fuel system, or the use of
replacement tires that do not
meet the original tire
specifications, can cause this light
to come on. This could lead to
costly repairs not covered by the
vehicle warranty. This could also
affect the vehicle’s ability to pass
an Emissions Inspection/
(Continued)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
102 Instruments and Controls
Caution (Continued)
Maintenance test. See
Accessories and Modifications
0188.
If the light is flashing : A
malfunction has been detected that
could damage the emission control
system and increase vehicle
emissions. Diagnosis and service
may be required.
To help prevent damage, reduce
vehicle speed and avoid hard
accelerations and uphill grades.
If the light continues to flash, find a
safe place to park. Turn the vehicle
off and wait at least 10 seconds
before restarting the engine. If the
light is still flashing, follow the
previous guidelines and see your
dealer for service as soon as
possible.
If the light is on steady : A
malfunction has been detected.
Diagnosis and service may be
required. Check the following:
.
If fuel has been added to the
vehicle using the capless funnel
adapter, make sure that it has
been removed. See “Filling the
Tank with a Portable Gas Can”
under Filling the Tank (Capless
Fuel Fill) 0181 or
Filling the Tank (Capped Fuel
Fill) 0182. The diagnostic
system can detect if the adapter
has been left installed in the
vehicle, allowing fuel to
evaporate into the atmosphere.
A few driving trips with the
adapter removed may turn off
the light.
. Poor fuel quality can cause
inefficient engine operation and
poor driveability, which may go
away once the engine is warmed
up. If this occurs, change the
fuel brand. It may require at
least one full tank of the proper
fuel to turn the light off. See
Recommended Fuel 0180.
If the light remains on, see your
dealer.
Emissions Inspection and
Maintenance Programs
If the vehicle requires an Emissions
Inspection/Maintenance test, the
test equipment will likely connect to
the vehicle's Data Link
Connector (DLC).
The DLC is under the instrument
panel to the left of the steering
wheel. Connecting devices that are
not used to perform an Emissions
Inspection/Maintenance test or to
service the vehicle may affect
vehicle operation. See Add-On
Electrical Equipment 0185. See
your dealer if assistance is needed.
The vehicle may not pass
inspection if:
. The light is on when the engine
is running.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Instruments and Controls 103
.The light does not come on
when the ignition is in
Service Mode.
. Critical emission control systems
have not been completely
diagnosed. If this happens, the
vehicle would not be ready for
inspection and might require
several days of routine driving
before the system is ready for
inspection. This can happen if
the 12-volt battery has recently
been replaced or run down, or if
the vehicle has been recently
serviced.
See your dealer if the vehicle will
not pass or cannot be made ready
for the test.
Malfunction Indicator
Lamp (Check Engine
Light - Capped)
This light is part of the vehicle’s
emission control on-board
diagnostic system. If this light is on
while the engine is running, a
malfunction has been detected and
the vehicle may require service. The light should come on to show that it
is working when the ignition is in
Service Mode. See
Ignition
Positions 0151.
Malfunctions are often indicated by
the system before any problem is
noticeable. Being aware of the light
and seeking service promptly when
it comes on may prevent damage.
Caution
If the vehicle is driven continually
with this light on, the emission
control system may not work as
well, the fuel economy may be
lower, and the vehicle may not
run smoothly. This could lead to
costly repairs that might not be
covered by the vehicle warranty.
Caution
Modifications to the engine,
transmission, exhaust, intake,
or fuel system, or the use of
replacement tires that do not
meet the original tire
specifications, can cause this light
to come on. This could lead to
costly repairs not covered by the
vehicle warranty. This could also
affect the vehicle’s ability to pass
an Emissions Inspection/
Maintenance test. See
Accessories and Modifications
0188.
If the light is flashing : A
malfunction has been detected that
could damage the emission control
system and increase vehicle
emissions. Diagnosis and service
may be required.
To help prevent damage, reduce
vehicle speed and avoid hard
accelerations and uphill grades.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
104 Instruments and Controls
If towing a trailer, reduce the
amount of cargo being hauled as
soon as possible.
If the light continues to flash, find a
safe place to park. Turn the vehicle
off and wait at least 10 seconds
before restarting the engine. If the
light is still flashing, follow the
previous guidelines and see your
dealer for service as soon as
possible.
If the light is on steady :A
malfunction has been detected.
Diagnosis and service may be
required.
Check the following:
. A loose or missing fuel cap
may cause the light to come on.
See Filling the Tank (Capless
Fuel Fill) 0181 or
Filling the Tank (Capped Fuel
Fill) 0182. A few driving trips
with the cap properly installed
may turn the light off.
. Poor fuel quality can cause
inefficient engine operation and
poor driveability, which may go
away once the engine is warmed up. If this occurs, change the
fuel brand. It may require at
least one full tank of the proper
fuel to turn the light off. See
Recommended Fuel
0180.
If the light remains on, see your
dealer.
Emissions Inspection and
Maintenance Programs
If the vehicle requires an Emissions
Inspection/Maintenance test, the
test equipment will likely connect to
the vehicle's Data Link
Connector (DLC).
The DLC is under the instrument
panel to the left of the steering
wheel. Connecting devices that are
not used to perform an Emissions
Inspection/Maintenance test or to
service the vehicle may affect vehicle operation. See
Add-On
Electrical Equipment 0185. See
your dealer if assistance is needed.
The vehicle may not pass
inspection if:
. The light is on when the engine
is running.
. The light does not come on
when the ignition is in
Service Mode.
. Critical emission control systems
have not been completely
diagnosed. If this happens, the
vehicle would not be ready for
inspection and might require
several days of routine driving
before the system is ready for
inspection. This can happen if
the 12-volt battery has recently
been replaced or run down, or if
the vehicle has been recently
serviced.
See your dealer if the vehicle will
not pass or cannot be made ready
for the test.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Instruments and Controls 105
Brake System Warning
Light
MetricEnglish
This light should come on briefly
when the vehicle is turned on. If it
does not come on then, have it fixed
so it will be ready to warn you if
there is a problem.
When the vehicle is on, the brake
system warning light also comes on
when the parking brake is set. The
light stays on if the parking brake
does not fully release. If it stays on
after the parking brake is fully
released, there is a brake problem.
Have the brake system inspected
right away.
If the light comes on while driving,
pull off the road and stop carefully.
The brake pedal might be harder to
push, or the brake pedal may go
closer to the floor. It could take longer to stop. If the light is still on,
have the vehicle towed for service.
See
Towing the Vehicle 0248.
{Warning
The brake system might not be
working properly if the brake
system warning light is on.
Driving with the brake system
warning light on can lead to a
crash. If the light is still on after
the vehicle has been pulled off
the road and carefully stopped,
have the vehicle towed for
service.
Antilock Brake System
(ABS) Warning Light
This light comes on briefly when the
engine is started. If it does not, have the vehicle
serviced by your dealer. If the
system is working normally, the
indicator light then goes off.
If the ABS light stays on, turn the
ignition off. If the light comes on
while driving, stop as soon as it is
safely possible and turn the ignition
off. Then start the engine again to
reset the system. If the ABS light
stays on, or comes on again while
driving, the vehicle needs service.
If the regular brake system warning
light is not on, the vehicle still has
brakes, but not antilock brakes.
If the regular brake system warning
light is also on, the vehicle does not
have antilock brakes and there is a
problem with the regular brakes.
See
Brake System Warning Light
0 105.