instrument panel BUICK ENCORE 2020 Owner's Guide

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Climate Controls 135
Sensors
The solar sensor, on top of the
instrument panel near the
windshield, monitors the solar heat.
The climate control system uses the
sensor information to adjust the
temperature, fan speed,
recirculation, and air delivery mode
for best comfort.
If the sensor is covered, the
automatic climate control system
may not work properly.
Air Vents
Use the louvers located on the air
vents to change the direction of the
airflow.
Use the thumbwheels near the air
vents to control the amount of
airflow or to shut off the airflow.
Operation Tips
.Keep all outlets open whenever
possible for best system
performance.
. Keep the paths under all seats
clear of objects to help circulate
the air inside the vehicle more
effectively. .
Clear away any ice, snow,
or leaves from the air inlets at
the base of the windshield that
can block the flow of air into the
vehicle.
. Clear snow off the hood to
improve visibility and help
decrease moisture drawn into
the vehicle.
. Use of non-GM approved hood
deflectors can adversely affect
the performance of the system.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
146 Driving and Operating
than when on dry pavement.
SeeAntilock Brake System
(ABS) 0163.
. Allow greater following distance
and watch for slippery spots. Icy
patches can occur on otherwise
clear roads in shaded areas.
The surface of a curve or an
overpass can remain icy when
the surrounding roads are clear.
Avoid sudden steering
maneuvers and braking while
on ice.
. Turn off cruise control.
Blizzard Conditions
Stop the vehicle in a safe place and
signal for help. Stay with the vehicle
unless there is help nearby.
If possible, use Roadside
Assistance. See Roadside
Assistance Program 0283. To get
help and keep everyone in the
vehicle safe:
. Turn on the hazard warning
flashers.
. Tie a red cloth to an outside
mirror.
{Warning
Snow can trap engine exhaust
under the vehicle. This may
cause exhaust gases to get
inside. Engine exhaust contains
carbon monoxide (CO), which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
If the vehicle is stuck in snow:
. Clear snow from the base of
the vehicle, especially any
blocking the exhaust pipe.
. Open a window about 5 cm
(2 in) on the vehicle side
that is away from the wind,
to bring in fresh air.
. Fully open the air outlets on
or under the instrument
panel.
. Adjust the climate control
system to circulate the air
inside the vehicle and set
(Continued)
Warning (Continued)
the fan speed to the highest
setting. See“Climate
Control Systems.”
For more information about CO,
see Engine Exhaust 0159.
To save fuel, run the engine for
short periods to warm the vehicle
and then shut the engine off and
partially close the window. Moving
about to keep warm also helps.
If it takes time for help to arrive,
when running the engine, push the
accelerator pedal slightly so the
engine runs faster than the idle
speed. This keeps the battery
charged to restart the vehicle and to
signal for help with the headlamps.
Do this as little as possible, to
save fuel.
If the Vehicle Is Stuck
Slowly and cautiously spin the
wheels to free the vehicle when
stuck in sand, mud, ice, or snow.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Driving and Operating 179
To turn LDW on and off, press@on
the instrument panel to the left of
the steering wheel. The control
indicator will light when LDW is on.
When LDW is on,
@is green if LDW
is available to warn of a lane
departure. If the vehicle crosses a
detected lane marking without using
the turn signal in that direction,
@
changes to amber and flashes.
Additionally, there will be three
beeps on the right or left, depending
on the lane departure direction.
LDW will not alert if the turn signal
is active in the direction of lane
departure, or if LDW detects that
you are accelerating, braking or
actively steering.
When the System Does Not
Seem To Work Properly
The system may not detect lanes as
well when there are:
. Close vehicles ahead.
. Sudden lighting changes, such
as when driving through tunnels.
. Banked roads.
If the LDW system is not functioning
properly when lane markings are
clearly visible, cleaning the
windshield may help.
LDW alerts may occur due to tar
marks, shadows, cracks in the road,
temporary or construction lane
markings, or other road
imperfections. This is normal system
operation; the vehicle does not need
service. Turn LDW off if these
conditions continue.
Fuel
Top Tier Fuel
GM recommends the use of TOP
TIER Detergent Gasoline to keep
the engine clean, reduce engine
deposits, and maintain optimal
vehicle performance. Look for the
TOP TIER Logo or see
www.toptiergas.com for a list of TOP
TIER Detergent Gasoline marketers
and applicable countries.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
186 Vehicle Care
Vehicle Care
General Information
General Information . . . . . . . . . . 187
California Proposition65 Warning . . . . . . . . . . . . . . . . . 187
California Perchlorate Materials Requirements . . . . . 188
Accessories and Modifications . . . . . . . . . . . . . . . . 188
Vehicle Checks
Doing Your OwnService Work . . . . . . . . . . . . . . . 188
Hood . . . . . . . . . . . . . . . . . . . . . . . . . 189
Engine Compartment Overview . . . . . . . . . . . . . . . . . . . . 191
Engine Oil . . . . . . . . . . . . . . . . . . . . 192
Engine Oil Life System . . . . . . . 194
Automatic Transmission Fluid . . . . . . . . . . . . . . . . . . . . . . . . 195
Engine Air Cleaner/Filter . . . . . . 196
Cooling System . . . . . . . . . . . . . . 197
Engine Overheating . . . . . . . . . . 200
Washer Fluid . . . . . . . . . . . . . . . . . 201
Brakes . . . . . . . . . . . . . . . . . . . . . . . 202
Brake Fluid . . . . . . . . . . . . . . . . . . . 203
Battery - North America . . . . . . 204
All-Wheel Drive . . . . . . . . . . . . . . . 204 Starter Switch Check . . . . . . . . . 204
Automatic Transmission Shift
Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 205
Park Brake and P (Park)
Mechanism Check . . . . . . . . . . 205
Wiper Blade Replacement . . . . 206
Windshield Replacement . . . . . 207
Gas Strut(s) . . . . . . . . . . . . . . . . . . 207
Headlamp Aiming
Front Headlamp Aiming . . . . . . 208
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . 209
Halogen Bulbs . . . . . . . . . . . . . . . . 209
LED Lighting . . . . . . . . . . . . . . . . . 209
Headlamps, Front Turn Signal and Parking Lamps . . . . . . . . . 209
Taillamps, Turn Signal, Sidemarker, Stoplamps, and
Back-Up Lamps . . . . . . . . . . . . . 210
License Plate Lamp . . . . . . . . . . 212
Electrical System
Electrical System Overload . . . 212
Fuses and Circuit Breakers . . . 213
Engine Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 213
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 217 Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 219
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 220
All-Season Tires . . . . . . . . . . . . . . 221
Winter Tires . . . . . . . . . . . . . . . . . . 221
Tire Sidewall Labeling . . . . . . . . 222
Tire Designations . . . . . . . . . . . . . 224
Tire Terminology andDefinitions . . . . . . . . . . . . . . . . . . 224
Tire Pressure . . . . . . . . . . . . . . . . . 227
Tire Pressure Monitor System . . . . . . . . . . . . . . . . . . . . . . 228
Tire Pressure Monitor Operation . . . . . . . . . . . . . . . . . . . 229
Tire Inspection . . . . . . . . . . . . . . . . 232
Tire Rotation . . . . . . . . . . . . . . . . . 232
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 233
Buying New Tires . . . . . . . . . . . . . 234
Different Size Tires and Wheels . . . . . . . . . . . . . . . . . . . . . . 236
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . . . 236
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 238
Wheel Replacement . . . . . . . . . . 238
Tire Chains . . . . . . . . . . . . . . . . . . . 239
If a Tire Goes Flat . . . . . . . . . . . . 239
Tire Changing . . . . . . . . . . . . . . . . 240

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Vehicle Care 189
If equipped with remote vehicle
start, open the hood before
performing any service work to
prevent remote starting the vehicle
accidentally. SeeRemote Vehicle
Start 015.
Keep a record with all parts receipts
and list the mileage and the date of
any service work performed. See
Maintenance Records 0274.
Caution
Even small amounts of
contamination can cause damage
to vehicle systems. Do not allow
contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
{Warning
Turn the vehicle off before
opening the hood. If the engine is
running with the hood open, you
or others could be injured.
{Warning
Components under the hood can
get hot from running the engine.
To help avoid the risk of burning
unprotected skin, never touch
these components until they have
cooled, and always use a glove or
towel to avoid direct skin contact.
Clear any snow from the hood
before opening.
To open the hood: 1. Pull the hood release lever with the
isymbol. It is on the
lower left side of the instrument
panel.
2. Go to the front of the vehicle and locate the secondary
release lever under the front
center of the hood. Push the
secondary hood release lever
to the right to release.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Vehicle Care 217
RelaysUsage
02 Cooling fan control 1
03 Cooling fan control 2
04 –
Instrument Panel Fuse
Block
The instrument panel fuse block is
on the underside of the driver side
instrument panel. To access the
fuses, remove the storage
compartment. To remove the
storage compartment, open the
compartment and pull it out.
The vehicle may not be equipped
with all of the fuses, relays, and
features shown. Fuses Usage
F1 Body control module 1
F2 Body control module 2
F3 Body control module 3
F4 Body control module 4
F5 Body control module 5
F6 Body control module 6
F7 Body control module 7
F8 Body control module 8
F9 Discrete logic ignition switch
F10 Sensing diagnostic module battery
F11 Data link connector
F12 HVAC module/ICS
F13 Liftgate relay

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
258 Vehicle Care
3. Start on the outside edge of thesoil and gently rub toward the
center. Fold the cleaning cloth
to a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First,
use a soft bristle brush to remove
dirt that can scratch the surface.
Then gently clean by rubbing with a
microfiber cloth. Never use window
cleaners or solvents. Periodically
hand wash the microfiber cloth
separately, using mild soap. Do not
use bleach or fabric softener. Rinse
thoroughly and air dry before
next use.
Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the vehicle
warranty.
Instrument Panel, Leather,
Vinyl, Other Plastic Surfaces,
Low Gloss Paint Surfaces, and
Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth
dampened with water to remove
dust and loose dirt. For a more
thorough cleaning, use a soft
microfiber cloth dampened with a
mild soap solution.
Caution
Soaking or saturating leather,
especially perforated leather, as
well as other interior surfaces,
may cause permanent damage.
Wipe excess moisture from these
surfaces after cleaning and allow
them to dry naturally. Never use
heat, steam, or spot removers. Do
not use cleaners that contain
silicone or wax-based products.
Cleaners containing these
solvents can permanently change (Continued)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Vehicle Care 259
Caution (Continued)
the appearance and feel of
leather or soft trim, and are not
recommended.
Do not use cleaners that increase
gloss, especially on the instrument
panel. Reflected glare can decrease
visibility through the windshield
under certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics
and painted surfaces. If an air
freshener comes in contact with
any plastic or painted surface in
the vehicle, blot immediately and
clean with a soft cloth dampened
with a mild soap solution.
Damage caused by air fresheners
would not be covered by the
vehicle warranty.
Cargo Cover and
Convenience Net
If equipped, wash with warm water
and mild detergent. Do not use
chlorine bleach. Rinse with cold
water, and then dry completely.
Care of Seat Belts
Keep belts clean and dry.
{Warning
Do not bleach or dye seat belt
webbing. It may severely weaken
the webbing. In a crash, they
might not be able to provide
adequate protection. Clean and
rinse seat belt webbing only with
mild soap and lukewarm water.
Allow the webbing to dry.
Floor Mats
{Warning
If a floor mat is the wrong size or
is not properly installed, it can
interfere with the pedals.
Interference with the pedals can
cause unintended acceleration
and/or increased stopping
distance which can cause a crash
and injury. Make sure the floor
mat does not interfere with the
pedals.
Use the following guidelines for
proper floor mat usage.
. The original equipment floor
mats were designed for your
vehicle. If the floor mats need
replacing, it is recommended
that GM certified floor mats be
purchased. Non-GM floor mats
may not fit properly and may
interfere with the accelerator or
brake pedal. Always check that
the floor mats do not interfere
with the pedals.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Technical Data 275
Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . . . 275
Service Parts Identification . . . 275
Vehicle Data
Capacities and Specifications . . . . . . . . . . . . . . . 276
Engine Drive Belt Routing . . . . 278
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front
corner of the instrument panel, on
the driver side of the vehicle. It can
be seen through the windshield from
outside. The Vehicle Identification
Number (VIN) also appears on the
Vehicle Certification and Service
Parts labels and certificates of title
and registration.
Engine Identification
The eighth character in the VIN is
the engine code. This code
identifies the vehicle's engine,
specifications, and replacement parts. See
“Engine Specifications”
under Capacities and Specifications
0 276 for the vehicle's engine code.
Service Parts
Identification
There may be a large barcode on
the certification label on the center
pillar that you can scan for the
following information:
.
Vehicle Identification
Number (VIN)
. Model designation
. Paint information
. Production options
If there is not a large barcode on
this label, then you will find this
same information on a label inside
the glove box.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
280 Customer Information
STEP TWO :If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by your dealership without
further help, in the U.S., call
1-800-521-7300. In Canada, contact
General Motors of Canada
Customer Care Centre at
1-800-263-3777 (English) or
1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give the
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
. Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
. Dealership name and location.
. Vehicle delivery date and
present mileage. When contacting Buick, remember
that your concern will likely be
resolved at a dealer's facility. That is
why we suggest following Step One
first.
STEP THREE
—U.S. Owners :
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with the new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line
®Program
to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by BBB National Programs, Inc. to
settle automotive disputes regarding
vehicle repairs or the interpretation
of the New Vehicle Limited
Warranty. Although you may be
required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within
40 days. If you do not agree with the decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you.
You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
BBB National Programs, Inc.
3033 Wilson Boulevard
Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/
bbb-auto-line
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.