infotainment BUICK ENCORE 2020 Owner's Manual

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 7
Seats and Restraints . . . . . . . . . . . 29
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 83
Instruments and Controls . . . . . . . 88
Lighting . . . . . . . . . . . . . . . . . . . . . . . 123
Infotainment System . . . . . . . . . . 129
Climate Controls . . . . . . . . . . . . . . 130
Driving and Operating . . . . . . . . . 138
Vehicle Care . . . . . . . . . . . . . . . . . . 186
Service and Maintenance . . . . . 261
Technical Data . . . . . . . . . . . . . . . . 275
Customer Information . . . . . . . . . 279
Reporting Safety Defects . . . . . . 289
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 293
Connected Services . . . . . . . . . . . 299
Index . . . . . . . . . . . . . . . . . . . . 302

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
6 Introduction
1.Air Vents 0135.
2. Turn Signal Lever. See Turn
and Lane-Change Signals
0 125.
Headlamp High/Low-Beam
Changer 0123.
3. Instrument Cluster 095.
4. Driver Information Center (DIC) Display. See Driver Information
Center (DIC) 0110.
5. Windshield Wiper/Washer 089.
Rear Window Wiper/Washer
0 91.
6. Light Sensor. See Automatic
Headlamp System 0124.
7. Infotainment 0129.
8. Climate Control Systems 0130
or
Dual Automatic Climate Control
System 0132 (If Equipped).
Heated Steering Wheel 089 (If
Equipped).
9. Instrument Panel Storage 083.
10. Shift Lever. See Automatic
Transmission 0160. 11.
Traction Control/Electronic
Stability Control 0165.
Hazard Warning Flashers
0 125.
Passenger Airbag Status
Indicator. See Passenger
Sensing System 056.
12. Park Assist 0173 (If
Equipped).
13. Lane Departure Warning
(LDW) 0178 (If Equipped).
14. Ignition Positions 0151.
15. Steering Wheel Controls 089.
16. Horn 089.
17. Steering Wheel Adjustment
089.
18. Cruise Control 0167.
Forward Collision Alert (FCA)
System 0174 (If Equipped).
19. Hood Release. See Hood
0 189.
20. Instrument Panel Storage 083. 21. Data Link Connector (DLC)
(Out of View). See Malfunction
Indicator Lamp (Check Engine
Light - Capless) 0101 or
Malfunction Indicator Lamp
(Check Engine Light - Capped)
0 103.
22. Exterior Lamp Controls 0123.
Instrument Panel Illumination
Control 0126.
Front Fog Lamps 0126 (If
Equipped).

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Instruments and Controls 89
Controls
Steering Wheel
Adjustment
To adjust the steering wheel:1. Pull the lever down.
2. Move the steering wheel up or down.
3. Pull or push the steering wheel closer or away from you.
4. Lift the lever up to lock the steering wheel in place. Do not adjust the steering wheel
while driving.
Steering Wheel Controls
The infotainment system can be
operated by using the steering
wheel controls. See
“Steering Wheel
Controls” in the infotainment
manual.
Heated Steering Wheel
(: If equipped, press to turn on or
off. A light on the button displays
when the feature is turned on. The steering wheel takes about
three minutes to start heating.
Horn
Pressaon the steering wheel pad
to sound the horn.
Windshield Wiper/Washer
The windshield wiper/washer lever
is on the right side of the steering
column.
Move the lever to one of the
following positions:
HI : Use for fast wipes.
LO : Use for slow wipes.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Instruments and Controls 113
.Brakes
. Ride Control Systems
. Driver Assistance Systems
. Cruise Control
. Lighting and Bulb Replacement
. Wiper/Washer Systems
. Doors and Windows
. Seat Belts
. Airbag Systems
. Engine and Transmission
. Tire Pressure
. Battery
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays when the
vehicle's propulsion power is
reduced. A reduction in propulsion
power can affect the vehicle's ability
to accelerate. If this message is on,
but there is no observed reduction
in performance, proceed to your
destination. The performance may
be reduced the next time the vehicle is driven. The vehicle may be driven
while this message is on, but
maximum acceleration and speed
may be reduced. Anytime this
message stays on, or displays
repeatedly, the vehicle should be
taken to your dealer for service as
soon as possible.
Under certain operating conditions,
propulsion will be disabled. Try
restarting after the vehicle has been
off for 30 seconds.
Vehicle Speed Messages
SPEED LIMITED TO XXX
KM/H (MPH)
This message shows that the
vehicle speed has been limited to
the speed displayed. The limited
speed is a protection for various
propulsion and vehicle systems,
such as lubrication, brakes, thermal,
suspension, Teen Driver if
equipped, or tires.
Vehicle
Personalization
Use the audio system controls to
access the personalization menus
for customizing vehicle features.
The following are all possible
personalization features. Depending
on the vehicle, some may not be
available.
To access the personalization
menus:
1. Touch SETTINGS on the Home Page of the infotainment
display.
2. Touch the desired feature to display a list of available
options.
3. Touch to select the desired feature setting.
4. Press BACK on the center stack or touch
Son the
infotainment display to return to
the previous menu or exit.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
114 Instruments and Controls
Personalization Menus
The following list of features may be
available:
.Time and Date
. Rear Seat Reminder
. Language
. Valet Mode
. Radio
. Vehicle
. Bluetooth
. Apple CarPlay
. Android Auto
. Voice
. Display
. Rear Camera
. Return to Factory Settings
. Software Information
. Wi-Fi
Each menu is detailed in the
following information.
Time and Date
Manually set the time and date. See
Clock 093.
Rear Seat Reminder
This allows for a chime and a
message when the rear door has
been opened before or during
operation of the vehicle.
Select Off or On.
Language
Select Language, then select from
the available language(s).
Valet Mode
To turn Valet Mode on and off, see
“Valet Mode” under“Settings” in the
infotainment manual.
Radio
To manage the radio features, see
“Radio” under“Settings” in the
infotainment manual.
Vehicle
Select and the following may be
displayed:
. Climate and Air Quality
. Collision/Detection Systems
. Comfort and Convenience
. Lighting
. Power Door Locks
. Remote Lock, Unlock, Start
Climate and Air Quality
Select and the following may be
displayed:
.
Auto Fan Speed
. Auto Defog
. Auto Rear Defog
. Ionizer
Auto Fan Speed
This feature will set the auto fan
speed.
Select Low, Medium, or High.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Instruments and Controls 117
When set to All Doors, all of the
doors will unlock at the first press
of
K.
Select All Doors or Driver Door.
Remote Start Auto Heat Seats
If equipped and turned on,
this feature will turn on the
heated seats when using remote
start on cold days. See Heated
Front Seats 036 and
Remote Vehicle Start 015.
Select Off or On.
Passive Door Unlock
This allows the selection of what
doors will unlock when using the
button on the driver door to unlock
the vehicle.
Select All Doors or Driver Door.
Passive Door Lock
This allows passive locking to be
turned on or off and selects
feedback. See Remote Keyless
Entry (RKE) System Operation 08.
Select Off, On with Horn
Chirp, or On. Remote Left in Vehicle Alert
This feature sounds an alert when
the RKE transmitter is left in the
vehicle. This menu also enables
Remote No Longer in Vehicle Alert.
Select Off or On.
Bluetooth
Select and the following may be
displayed:
.
Pair New Device
. Device Management
. Ringtones
. Voice Mail Numbers
. Text Message Alerts
Pair New Device
Select to pair a new device. See
“Pairing” in“Infotainment Controls”
under “Bluetooth” in the infotainment
manual.
Device Management
Select to connect to a different
phone source, disconnect a phone,
or delete a phone. Ringtones
Touch to change the ring tone for
the specific phone. The phone does
not need to be connected to change
the ring tone.
Voice Mail Numbers
This feature displays the voice mail
number for all connected phones.
To change the voice mail number,
touch the edit icon. Type a new
number, then touch SAVE.
Text Message Alerts
This allows the feature to be turned
on or off.
Select Off or On.
Apple CarPlay
Select and the following may
display:
.
Apple CarPlay
. Manage Apple CarPlay Devices
Apple CarPlay
This feature allows Apple devices to
be connected to the infotainment
system through a USB port.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
118 Instruments and Controls
Select Off or On.
Manage Apple CarPlay Devices
Select to manage Apple devices.
Apple CarPlay must be on for this
feature to be accessed.
Android Auto
Select and the following may
display:
.Android Auto
. Manage Android Auto Devices
Android Auto
This feature allows Android devices
to be connected to the infotainment
system through a USB port.
Select Off or On.
Manage Android Auto Devices
Select to manage Android devices.
Android Auto must be on for this
feature to be accessed.
Voice
Select and the following may be
displayed:
. Confidence Threshold .
Prompt Length
. Audio Feedback Speed
. Display “What Can I Say?” Tips
Confidence Threshold
This feature allows the adjustment
of the sensitivity of the speech
recognition system.
Select Confirm More or
Confirm Less.
Prompt Length
This feature adjusts the voice
prompt length.
Select Short or Long.
Audio Feedback Speed
This feature adjusts the audio
feedback speed.
Select Slow, Medium, or Fast.
Display “What Can I Say?” Tips
This feature gives tips on what to
say when using voice recognition.
Select Off or On.
Display
Select and the following may be
displayed:
. Calibrate Touchscreen
. Turn Display Off
Calibrate Touchscreen
Select to calibrate the touchscreen,
then follow the prompts.
Turn Display Off
Select to turn the display off. Touch
anywhere on the infotainment
display or press any infotainment
controls on the center stack to turn
the display on.
Rear Camera
Select and the following may be
displayed:
. Guidance Lines
. Rear Park Assist Symbols
Guidance Lines
Select to turn Off or On. See Rear
Vision Camera (RVC) 0171.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Instruments and Controls 119
Rear Park Assist Symbols
Select to turn Off or On.
Return to Factory Settings
Select and the following may be
displayed:
.Restore Vehicle Settings
. Clear All Private Data
. Restore Radio Settings
Restore Vehicle Settings
This allows selection of restoring
vehicle settings.
Select Restore or Cancel.
Clear All Private Data
This allows selection to clear all
private information from the vehicle.
Select Delete or Cancel.
Restore Radio Settings
This allows selection to restore
radio settings.
Select Restore or Cancel.
Software Information
Select to view or update the
infotainment system current
software information.
Wi-Fi
Select and the following may
display:
. Wi-Fi
. Manage Wi-Fi Networks
Wi-Fi
This feature allows Wi-Fi networks
to be turned off or on.
Select Off or On.
Manage Wi-Fi Networks
Select to manage Wi-Fi networks.
Wi-Fi must be on for this feature to
be accessed.
Universal Remote
System
See Radio Frequency Statement
0 289.
Universal Remote System
Programming
If equipped, these buttons are in the
overhead console.
This system can replace up to three
remote control transmitters used to
activate devices such as garage
door openers, security systems, and
home automation devices. These

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
126 Lighting
burned out bulbs. If a bulb is not
burned out, check the fuse. See
Fuses and Circuit Breakers0213.
Front Fog Lamps
The fog lamps button is on the
instrument panel beside the steering
wheel.
To turn on the fog lamps, the ignition
and the headlamps or parking lamps
must be on.
#:If equipped, press to turn on or
off. An indicator light on the
instrument cluster comes on when
the fog lamps are on.
Some localities have laws that
require the headlamps to be on
along with the fog lamps.
Interior Lighting
Instrument Panel
Illumination Control
The brightness of the instrument
cluster display, infotainment display
and controls, steering wheel
controls, and all other illuminated
controls, as well as feature status
indicators can be adjusted.
The knob for this feature is on the
instrument panel beside the steering
column.
Push the knob in all the way until it
extends out and then turn the knob
clockwise or counterclockwise to
brighten or dim the lights.
Courtesy Lamps
The courtesy lamps come on
automatically when any door is
opened and the dome lamp is in the
door position.
Dome Lamps
Front and Rear Dome Lamps
The front dome lamp controls are in
the overhead console.
(: Press to turn the lamps off,
even when a door is open.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Infotainment System 129
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . 129
Introduction
Infotainment
See the infotainment manual for
information on the radio, audio
players, phone, navigation system,
and voice or speech recognition.
It also includes information on
settings.
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine
noise in the vehicle’s interior. ANC
requires the factory-installed audio
system, radio, speakers, amplifier (if
equipped), induction system, and
exhaust system to work properly.
Deactivation is required by your
dealer if related aftermarket
equipment is installed.