light BUICK ENCORE 2021 Owner's Manual

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . . 6
Seats and Restraints . . . . . . . . . . . . . . . . . . . . . 24
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Instruments and Controls . . . . . . . . . . . . . . . . 71
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Infotainment System . . . . . . . . . . . . . . . . . . . 103
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . . 159
Driving and Operating . . . . . . . . . . . . . . . . . . 163
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Service and Maintenance . . . . . . . . . . . . . . 266
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . 279
Customer Information . . . . . . . . . . . . . . . . . . 282
Reporting Safety Defects . . . . . . . . . . . . . . . 290
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Connected Services . . . . . . . . . . . . . . . . . . . . . 299
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Introduction
The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, BUICK, the
BUICK Emblem, and ENCORE are trademarks
and/or service marks of General Motors LLC,
its subsidiaries, affiliates, or licensors.
For vehicles first sold in Canada, substitute
the name“General Motors of Canada
Company” for Buick Motor Division wherever
it appears in this manual.
This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may not be available in your region, or changes
subsequent to the printing of this owner’s
manual.
Refer to the purchase documentation
relating to your specific vehicle to confirm
the features.
Keep this manual in the vehicle for quick
reference.Canadian Vehicle Owners
A French language manual can be obtained
from your dealer, at www.helminc.com,
or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide
en français auprès du concessionnaire ou à
l'adresse suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Litho in U.S.A.
Part No. 84709979 B Second Printing©2020 General Motors LLC. All Rights Reserved.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
2 Introduction
Using this Manual
To quickly locate information about the
vehicle, use the Index in the back of the
manual. It is an alphabetical list of what is
in the manual and the page number where
it can be found.
About Driving the Vehicle
As with other vehicles of this type, failure to
operate this vehicle correctly may result in
loss of control or a crash. Be sure to read
the driving guidelines in this manual in the
section called“Driving and Operating” and
specifically Driver Behavior 0164, Driving
Environment 0164, and Vehicle Design
0 164.
Danger, Warning, and Caution
Warning messages found on vehicle labels
and in this manual describe hazards and
what to do to avoid or reduce them.
{Danger
Danger indicates a hazard with a high
level of risk which will result in serious
injury or death.
{Warning
Warning indicates a hazard that could
result in injury or death.
Caution
Caution indicates a hazard that could
result in property or vehicle damage.
A circle with a slash through it is a safety
symbol which means “Do not,” “Do not do
this,” or“Do not let this happen.”
Symbols
The vehicle has components and labels that
use symbols instead of text. Symbols are
shown along with the text describing the
operation or information relating to a
specific component, control, message, gauge,
or indicator.
M:Shown when the owner’s manual has
additional instructions or information.
*: Shown when the service manual has
additional instructions or information.
0: Shown when there is more information
on another page — “see page.”
Vehicle Symbol Chart
Here are some additional symbols that may
be found on the vehicle and what they
mean. See the features in this manual for
information.
u: Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components Properly
P:Do Not Apply High Pressure Water
B:Engine Coolant Temperature
_:Flame/Fire Prohibited
H: Flammable

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Introduction 5
1.Air Vents 0161.
2. Turn Signal Lever. See Turn and
Lane-Change Signals 099.
Headlamp High/Low-Beam Changer 097.
3. Instrument Cluster 076.
4. Driver Information Center (DIC) Display. See Driver Information Center (DIC) 086.
5. Windshield Wiper/Washer 072.
Rear Window Wiper/Washer 073.
6. Light Sensor. See Automatic Headlamp
System 098.
7. Infotainment Controls. See Overview (8
Inch Screen) 0105 or
Overview (7 Inch Screen) 0138.
8. Climate Control Systems 0159.
9. Instrument Panel Storage 067.
10. Shift Lever. See Automatic Transmission
0 181.
11. Traction Control/Electronic Stability
Control 0185.
Hazard Warning Flashers 099.
Passenger Airbag Status Indicator. See
Passenger Sensing System 044.
12. Park Assist 0191 (If Equipped).
13. Lane Departure Warning (LDW) 0195 (If
Equipped). 14. Engine START/STOP button. See
Ignition
Positions 0174.
15. Steering Wheel Controls 072.
16. Horn 072.
17. Steering Wheel Adjustment 071.
18. Cruise Control 0186.
Forward Collision Alert (FCA) System
0 192 (If Equipped).
19. Hood Release. See Hood0203.
20. Instrument Panel Storage 067.
21. Data Link Connector (DLC) (Out of View).
22. Exterior Lamp Controls 097.
Instrument Panel Illumination Control
0 100.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Keys, Doors, and Windows 11
2. Insert the vehicle key of the transmitterinto the key lock cylinder on the outside
of the driver door and turn the key to
the unlock position five times within
10 seconds.
The DIC displays REMOTE LEARN
PENDING, PLEASE WAIT.
3. Wait for 10 minutes until the DIC displays PRESS ENGINE START BUTTON TO
LEARN and then press ENGINE
START/STOP.
The DIC will again show REMOTE LEARN
PENDING, PLEASE WAIT.
4. Repeat Step 2 two additional times. After the third time, all previously known
transmitters will no longer work with the
vehicle. Remaining transmitters can be
relearned during the next steps.
The DIC display should now show READY
FOR REMOTE # 1.
5. Place the new transmitter in the frontcupholder.
6. Press ENGINE START/STOP. When the transmitter is learned, the DIC will show
that it is ready to program the next
transmitter.
7. Return the key back into the transmitter.
8. Remove the transmitter from the cupholder and press
K.
To program additional transmitters,
repeat Steps 4–6.
When all additional transmitters are
programmed, press and hold ENGINE
START/STOP for 10 seconds to exit
programming mode.
Starting the Vehicle with a Low
Transmitter Battery
Note that, for improved vehicle security, the
RKE transmitter is equipped with a motion
sensor. When starting the vehicle, if the RKE
transmitter has been idle for a while, move
the RKE transmitter slightly and try starting
the vehicle.
When starting the vehicle, if the RKE
transmitter battery is depleted or there is
signal interference, the DIC may display NO
REMOTE DETECTED, REPLACE BATTERY IN
REMOTE KEY, or NO REMOTE DETECTED
PLACE KEY IN KEY POCKET THEN START YOUR
VEHICLE. If any of these messages appear on
the DIC, follow the steps below.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
18 Keys, Doors, and Windows
Vehicle Security
This vehicle has theft-deterrent features;
however, they do not make the vehicle
impossible to steal.
Vehicle Alarm System
If equipped with an anti-theft alarm system,
the indicator light, on the instrument panel
near the windshield, shows the status of the
system.
Off :Alarm system is disarmed.
On Solid : Vehicle is secured during the
delay to arm the system.
Fast Flast : Vehicle is unsecured. A door, the
liftgate, or the hood is open. Slow Flash :
Alarm system is armed.
Arming the Alarm System
1. Turn off the vehicle.
2. Lock the vehicle in one of two ways:
.Use the RKE transmitter.
.With a door open, pressQon the
interior of the door.
3. After 30 seconds the alarm system will arm, and the indicator light will begin to
slowly flash indicating the alarm system
is operating. Pressing
Qon the RKE
transmitter a second time will bypass
the 30-second delay and immediately
arm the alarm system.
The vehicle alarm system will not arm if the
doors are locked with the key.
If any door or the hood is opened without
first unlocking with the RKE transmitter, the
horn will chirp and the lights will flash to
indicate pre-alarm. If the vehicle is not
started, or the door is not unlocked by
pressing
Kon the RKE transmitter during
the 10-second pre-alarm, the alarm will be
activated. The alarm will also be activated if any door
or the the hood is opened without first
disarming the system. When the alarm is
activated, the turn signals flash and the
horn sounds for about 30 seconds. The
alarm system will then re-arm to monitor
for the next unauthorized event.
Disarming the Alarm System
To disarm the alarm system or turn off the
alarm if it has been activated:
.PressKon the RKE transmitter.
.Start the vehicle.
Avoid setting off the alarm by accident:
.Lock the vehicle after all occupants have
exited and all doors are closed.
.Always unlock the vehicle with the RKE
transmitter.
Unlocking the driver door with the key will
not disarm the system or turn off the alarm.
How to Detect a Tamper Condition
IfKis pressed and the horn chirps and the
lights flash three times, an attempted
break-in has occurred while the system was
armed.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Keys, Doors, and Windows 19
Immobilizer
SeeRadio Frequency Statement 0290.
Immobilizer Operation
This vehicle has a passive theft-deterrent
system.
The system does not have to be manually
armed or disarmed.
The vehicle is automatically immobilized
when the transmitter leaves the vehicle.
The immobilization system is disarmed
when ENGINE START/STOP is pressed and a
valid transmitter is found in the vehicle.
The security light in the instrument cluster
comes on when there is a problem with
arming or disarming the theft-deterrent
system.
The system has one or more transmitters
matched to an immobilizer control unit in
your vehicle. Only a correctly matched transmitter will start the vehicle. If the
transmitter is ever damaged, you may not
be able to start your vehicle.
When trying to start the vehicle, the
security light comes on briefly when the
ignition is turned on.
If the engine does not start and the security
light stays on, there is a problem with the
system. Turn the vehicle off and try again.
If the vehicle will not change ignition modes
(ACC/ACCESSORY, on, off), and the RKE
transmitter appears to be undamaged, try
another transmitter. Or, you may try placing
the transmitter in the front cupholder. See
“Starting the Vehicle with a Low Transmitter
Battery”
underRemote Keyless Entry (RKE)
System Operation 07.
If the engine does not start with the other
transmitter or when the transmitter is in the
pocket in the front cupholder, the vehicle
needs service. See your dealer who can
service the theft-deterrent system and have
a new transmitter programmed to the
vehicle.
Do not leave the transmitter or device that
disarms or deactivates the theft-deterrent
system in the vehicle.
Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things, like
other vehicles, look farther away than
they really are. If you cut too sharply
into the right lane, you could hit a
vehicle on the right. Check the inside
mirror or glance over your shoulder
before changing lanes.
The passenger side mirror is convex shaped.
A convex mirror's surface is curved so more
can be seen from the driver seat.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Keys, Doors, and Windows 21
The vehicle aerodynamics are designed to
improve fuel economy performance. This
may result in a pulsing sound when either
rear window is down and the front windows
are up. To reduce the sound, open either a
front window or the sunroof, if equipped.
Power Windows
{Warning
Children could be seriously injured or
killed if caught in the path of a closing
window. Never leave the Remote Keyless
Entry (RKE) transmitter in a vehicle with
children. When there are children in the(Continued)
Warning (Continued)
rear seat, use the window lockout switch
to prevent operation of the windows. See
Keys06.
Power windows work when the ignition is
on, in ACC/ACCESSORY, or when Retained
Accessory Power (RAP) is active. See
Retained Accessory Power (RAP) 0178.
Using the window switch, press to open or
pull to close the window.
The windows may be temporarily disabled if
they are used repeatedly within a
short time.
Window Lockout
This feature stops the rear passenger
windows from working.
.PressZto engage the rear window
lockout feature. The indicator light is on
when engaged.
.PressZagain to disengage.
Window Express Movement
All windows can be opened without holding
the window switch. Press the switch down
fully and quickly release to express open the
window.
If equipped, pull the window switch up fully
and quickly release to express close the
window.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
22 Keys, Doors, and Windows
Briefly press or pull the window switch in
the same direction to stop that window’s
express movement.
Window Automatic Reversal System
The express-close feature will reverse
window movement if it comes in contact
with an object. Extreme cold or ice could
cause the window to auto-reverse. The
window will operate normally after the
object or condition is removed.
Automatic Reversal System Override
{Warning
If automatic reversal system override is
active, the window will not reverse
automatically. You or others could be
injured and the window could be
damaged. Before using automatic reversal
system override, make sure that all
people and obstructions are clear of the
window path.
When the engine is on, override the
automatic reversal system by pulling and
holding the window switch if conditions
prevent it from closing.
Programming the Power Windows
Programming may be necessary if the
vehicle battery has been disconnected or
discharged. If the window is unable to
express-up, program each express-close
window: 1. Close all doors.
2. Turn the ignition on or to ACC/ ACCESSORY.
3. Partially open the window to be programmed. Then close it and continue
to pull the switch briefly after the
window has fully closed.
4. Open the window and continue to press the switch briefly after the window has
fully opened.
Sun Visors
Pull the sun visor down to block glare.
If equipped, detach the sun visor from the
center mount to pivot to the side window
or to extend along the rod.
If equipped, there is a lighted mirror on the
sun visor. Lift the cover to open.
Roof
Sunroof
If equipped, the sunroof only operates when
the ignition is on or when Retained
Accessory Power (RAP) is active. See
Retained Accessory Power (RAP) 0178.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Keys, Doors, and Windows 23
Slide Switch
Express-Open/Express-Close :Press and
release
D(1) at the second detent to
express-open the sunroof. Press and release
g(1) at the second detent to
express-close the sunroof. Press the switch
again to stop the movement.
Open/Close (Manual Mode) : Press and hold
D(1) at the first detent to open the
sunroof. Press and hold
g(1) at the first
detent to close the sunroof. Release the
switch to stop the movement.
Tilt Switch
Vent : Press and hold
E(2) to vent the
sunroof. Press and hold
g(2) to close
the sunroof vent.
The sunshade opens automatically with the
sunroof, but must be manually closed.
The sunroof will not operate if the vehicle
has an electrical failure.
Automatic Reversal System
The sunroof has an automatic reversal
system that is only active when the sunroof
is operated in express-close mode. If an object is in the path while express
closing, the reversal system will detect
object, stop, and open the sunroof slightly.
If frost or other conditions prevent closing,
override the feature by closing the sunroof
in manual mode. To stop movement, release
the switch.
Dirt and debris may collect on the sunroof
seal or in the track. This could cause an
issue with sunroof operation or noise.
It could also plug the water drainage
system. Periodically open the sunroof and
remove any obstacles or loose debris. Wipe
the sunroof seal and roof sealing area using
a clean cloth, mild soap, and water. Do not
remove grease from the sunroof.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Seats and Restraints 35
The following instructions explain how to
wear a lap-shoulder belt properly.1. Adjust the seat, if the seat is adjustable, so you can sit up straight. To see how,
see “Seats” in the Index.
2. Pick up the latch plate and pull the belt
across you. Do not let it get twisted.
The lap-shoulder belt may lock if you
pull the belt across you very quickly.
If this happens, let the belt go back
slightly to unlock it. Then pull the belt
across you more slowly.
If the shoulder portion of a passenger
belt is pulled out all the way, the child
restraint locking feature may be engaged. See
Child Restraint Systems
0 52. If this occurs, let the belt go back
all the way and start again. If the
locking feature stays engaged after
letting the belt go back to stowed
position on the seat, move the seat
rearward or recline the seat until the
shoulder belt retractor lock releases.
The rear center seat belt can only be
withdrawn from the retractor if the
seatback is in the upright locked
position.
3. Push the latch plate into the buckle until it clicks. Pull up on the latch plate to make sure
it is secure. If the belt is not long
enough, see
Seat Belt Extender 037.
Position the release button on the buckle
so that the seat belt could be quickly
unbuckled if necessary.
4. If equipped with a shoulder belt height adjuster, move it to the height that is
right for you. See “Shoulder Belt Height
Adjuster” later in this section for
instructions on use and important safety
information.5. To make the lap part tight, pull up on the shoulder belt.