ECO BUICK ENCORE GX 2020 Infotainment System Guide

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48 Navigation
the name change. This change is
automatically saved when executed
by the keyboard.
The saved trip can also be deleted
from the edit mode. Touch Delete
and a delete confirmation pop-up
will display.
Waypoints
.When under a waypoint trip,
touch the next turn indicator to
bring up the waypoint list. The
last waypoint view is shown,
which could be Waypoints, Turn
List, or Edit Route.
. The waypoint list is sorted in
order with the next waypoint at
the top of the list. Each waypoint is indicated with a numbered
icon, starting with the next
waypoint.
. To indicate what segment of the
route is for the next waypoint,
and what is for the remainder of
the route, they appear in
different colors.
Optimized Route
. Touch the Optimize option to
optimize the current
waypoint trip.
. The optimization is done
according to how the
preferences are set for new
routes, for example, fastest
route, shortest distance, or eco
friendly.
. While the system is optimizing
the route, the waypoint trip has
the activity indicator displayed
over top of it. If the system is
calculating the ETA and travel
distance for a waypoint, the
activity indicator is displayed in
the list header. .
When either a waypoint trip is
first created, or additional
waypoints are added to an
existing waypoint trip, they are
added in the location that would
lead to an optimized route.
. If a destination is already
planned and a waypoint is
added, it is either added before
or after the current destination,
whichever leads to the most
optimal route.
. If under an existing waypoint trip
consisting of two or more
destinations, any additional
waypoints are added in the
location that would lead to the
most optimal route.
Edit Route
. Touch the Edit Route option to
modify the order or remove a
waypoint from the route. Touch
delete to remove a waypoint
from the route.
. A pop-up displays asking for
confirmation of the waypoint
deletion.

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52 Navigation
See www.gmnavdisc.com for
information on ordering, purchasing,
and installing a new or replacement
SD card. Features are subject to
change. For more information on
this feature, see
my.buick.com/learn.
Database Coverage
Explanations
Coverage areas vary with respect to
the level of map detail available for
any given area. Some areas feature
greater levels of detail than others.
If this happens, it does not mean
there is a problem with the system.
As the map data is updated, more
detail can become available for
areas that previously had limited
detail. SeeMap Data Updates 051.

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Voice Recognition 53
Voice Recognition
If equipped, voice recognition allows
for hands-free operation within the
navigation, audio, phone, and
weather applications. This feature
can be started by pressing
gon the
steering wheel controls or by
touching
gon the infotainment
display.
However, not all features within
these areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands.
For example, tasks that take more
than one or two touches such as
selecting a song or artist to play
from a media device would be
supported by voice commands.
Other tasks, like adjusting the
volume or seeking up or down, are
audio features that are easily
performed by pressing one or two
controls, and are not supported by
voice commands. In general there are flexible ways to
speak commands for completing the
tasks. Most of them, except
destination entry and voice keypad,
can be completed in a single
command. If the task takes more
than one command to complete, the
first command should be to indicate
the kind of task to be performed, like
“Navigation Destination Entry.”
The
system replies with prompts that
lead you through a dialog to enter
the necessary information. For
example, if a destination for route
guidance is needed, say
“Navigation” or“Destination Entry.”
Voice recognition can be used when
the ignition is on or when Retained
Accessory Power (RAP) is active.
See “Retained Accessory Power
(RAP)” in the owner ’s manual.
Using Voice Recognition
Voice recognition becomes available
once the system has been
initialized. This begins when the
ignition is turned on. Initialization
may take a few moments. 1. Press
gon the steering wheel
controls to activate voice
recognition, or touch
gon the
infotainment display.
2. The audio system mutes and the system plays a prompt
followed by a beep.
3. Wait until after the beep completes, then clearly speak
one of the commands
described in this section.
A voice recognition system
prompt can be interrupted while
it is playing by pressing
gon
the steering wheel controls
again.
For example, if the prompt
seems to be taking too long to
finish, press
gagain and the
beep should happen
right away.

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54 Voice Recognition
There are two voice prompt modes
supported:
.Long verbal prompts: The longer
prompts provide more
information regarding the
supported actions.
. Short prompts: The short
prompts provide simple
instructions about what can be
stated.
If a command is not spoken, the
voice recognition system says a
help prompt.
Prompts and Screen Displays
While a voice recognition session is
active, there will be corresponding
options on screens displayed.
Manual interaction in the voice
recognition session is permitted.
Interaction during a voice session
may be completed entirely using
voice commands, or some
selections may expedite a session.
If a selection is made using a
manual control, the dialog will
progress in the same way as if the
selection was made through a voice
command. Once the system is able to complete the task, or the session
is terminated, the voice recognition
dialog stops.
An example of this type of manual
intervention is touching an entry of a
displayed number list instead of
speaking the number associated
with the entry desired.
Canceling Voice Recognition
.
Touch the Home Page. Touching
this icon will terminate a voice
recognition session which was
initiated by touching the icon on
the infotainment display.
. Touch or say “Cancel”or“Exit”
to terminate the voice
recognition session and display
the screen from which voice
recognition was initiated.
. Press
con the steering wheel
controls to terminate the voice
session and show the display
from which voice recognition
was initiated. Most languages do not support
natural language commands in
sentence form. For those
languages, use direct commands
like the examples on the display.
Helpful Hints for Speaking
Commands
Voice recognition can understand
commands that are either naturally
stated in sentence form, or direct
commands that state the application
and the task.
For best results:
.
Listen for the prompt and wait
for the beep before saying a
command or reply.
. Say “Help” or look at the
infotainment display for example
commands.
. Voice recognition prompt can be
interrupted while it is playing by
pressing
gon the steering
wheel controls again.
For example, if the prompt
seems to be taking too long to
finish, to speak the command

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Voice Recognition 55
without waiting for the prompt to
complete, press
gagain and
wait for the beep.
. Speak the command naturally,
not too fast, not too slow. Use
direct commands without a lot of
extra words.
. Usually Phone and Audio
commands can be spoken in a
single command.
For example, “Call David Smith
at work,” “Play” followed by the
artist or song name, or “Tune”
followed by the radio station
number.
. Navigation destinations are too
complex for a single command.
First, state a command that
explains the type of destination
needed, such as I want
directions to an “Address,”
“Navigate to an intersection,”
“I need to find a Place of Interest
or POI,” or“Directions to a
Contact.” The system responds
with requesting more details.
After saying “Place of Interest,”
only major chains are available by name. Chains are businesses
with at least 20 locations. For
other POIs, say the name of a
category like
“Restaurants,”
“Shopping Malls,” or“Hospitals.”
There is no need to memorize
specific command words. Direct
commands might be more clearly
understood by the system. An
example of a direct command would
be “Call 555-1212.” Examples of
these direct commands are
displayed on most of the screens
while a voice session is active.
If “Phone” or“Phone Commands,” is
stated, the system understands that
a phone call is requested and will
respond with questions until enough
details are gathered.
If the phone number has been
saved with a name and a place, the
direct command should include
both, for example “Call David Smith
at work.”
Using Voice Recognition for
List Options
When a list is displayed, a voice
prompt will ask to confirm or select
an option from that list. A selection
can be made by manually selecting
the item, or by speaking the line
number for the item to select.
When a screen contains a list, there
may be options that are available
but not displayed. The list on a
voice recognition screen functions
the same as a list on other screens.
Scrolling or flinging can be used to
help display other entries from
the list.
Manually scrolling or paging the list
on a screen during a voice
recognition session suspends the
current voice recognition event and
plays the prompt “Make your
selection from the list using the
manual controls, press
qBACK or
SBACK on the center stack,
or touch the Back icon on the
infotainment display to try again.”

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56 Voice Recognition
If manual selection takes more than
15 seconds, the session terminates
and prompts that it has timed out.
The screen returns to the screen
where voice recognition was
initiated.
The Back Command
Say“Back,” press
qBACK orS
BACK on the center stack, or touch
the Back icon on the infotainment
display to go to the previous menu.
If in voice recognition, and “Back”is
stated all the way through to the
initial display, then “Back”is stated
one more time, the voice recognition
session will cancel.
Help
Say “Help” on any voice recognition
menu and the help prompt for the
display is played. Additionally, a
pop-up displays a text version of the
help prompt. Depending on how
voice recognition was initiated, the
Help pop-up will either display on
the instrument cluster or the
infotainment display. Touch Dismiss
to make the pop-up go away. Pressing
gon the steering wheel
controls while the help prompt is
playing will terminate the prompt
and a beep will be heard. Doing this
will stop the help prompt so that a
voice command can be used.
Voice Recognition for the
Radio
All audio screens have a voice
recognition icon (
g) to launch audio
voice recognition. If the voice icon is
touched in a radio display, the voice
commands for radio and media
features are available.
“Switch to AM” :Switch bands to
AM and tune to the last AM radio
station.
“Switch to FM” :Switch bands to
FM and tune to the last FM radio
station.
“Switch to SXM” :Switch bands to
SiriusXM and tune to the last
SiriusXM channel. “Tune to AM”
:
Tune to the radio station whose
frequency is identified in the
command (like “nine fifty”).
“Tune to FM” :
Tune to the radio station whose
frequency is identified in the
command (like “one oh one
point one”).
“Tune to SXM number>” :Tune to the SiriusXM
radio station whose channel number
is identified in the command.
“Tune to SXM name>” :Tune to the SiriusXM
radio station whose channel name
is identified in the command.
Voice Recognition for Audio
My Media
If browsing My Media when the
voice icon is selected, the voice
recognition commands for My Media
features are available.
“Play Artist” :Begin a dialog to
enter a specific artist name.

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Voice Recognition 57
“Play Artist ”:
Begin playback of the media
selection identified in the command.
“Play Album” :Begin a dialog to
enter a specific album name.
“Play Album ” :
Begin playback of the identified
album name in the command.
“Play Song” :Begin a dialog to
enter a specific song name.
“Play Song ” :Begin
playback of the identified song
name in the command.
“Play Genre” :Begin a dialog to
enter a specific genre.
“Play Genre ” :
Begin playback of the media
selection identified in the command.
“Play Playlist” :Begin a dialog to
enter a specific playlist name.
“Play Playlist ” :
Begin playback of the identified
playlist in the command.
“Play ” :Play
music from a specific device
identified by name. The device name is the name displayed on the
screen when the device is first
selected as an audio source.
“Play Chapter”
:Begin a dialog to
enter a specific name.
“Play Chapter ” :
Begin playback of the media
selection identified in the command.
“Play Audiobook” :Begin a dialog
to enter a specific name.
“Play Audiobook name>” :Begin playback of the
media selection identified in the
command.
“Play Episode” :Begin a dialog to
enter a specific name.
“Play Episode name>” :Begin playback of the
media selection identified in the
command.
“Play Podcast” :Begin a dialog to
enter a specific name.
“Play Podcast name>” :Begin playback of the
media selection identified in the
command. “Play Video”
:Begin a dialog to
enter a specific name.
“My Media” :Begin a dialog to
enter the desired media content.
Handling Large Amounts of Media
Content
It is expected that large amounts of
media content will be brought into
the vehicle. It may be necessary to
handle large amounts of media
content in a different way than
smaller amounts of media. The
system may limit the options of
voice recognition by not allowing
selection of song titles by voice at
the highest level if the number of
songs exceeds the maximum limit.
Voice command option changes
through media content limits are:
. Song files including other
individual files of all media types
such as audiobook chapters,
podcast episodes, and videos.
. Album type folders including
types such as albums and
audiobooks.

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58 Voice Recognition
There are no restrictions if the
number of song files and albums is
less than 4,000. When the number
of song files connected to the
system is between 4,000 and 8,000,
the content cannot be accessed
directly with one command like
“Play .”
The restriction is that the command
“Play Song”must be spoken first;
the system will then ask for the song
name. The reply command would be
to say the name of the song to play.
Similar limits exist for album
content. If there are more than
4,000 albums, but less than 8,000,
the content cannot be accessed
directly with one command like,
“Play .” The
command “Play Album” must first be
spoken; the system will then ask for
the album name. The reply would
be to say the name of the album
to play. Once the number of songs has
exceeded approximately 8,000,
there is no support for accessing the
songs directly through voice
commands. There will still be
access to the media content by
using commands for playlists,
artists, and genres.
The access commands for playlists,
artists, and genres are prohibited
after the number of this type of
media exceeds 4,000.
The system will provide feedback
the first time voice recognition is
initiated if it has become apparent
that any of these limits are reached
during a device initializing process.
Voice Recognition for
Navigation
“Navigation”
:Begin a dialog to
enter specific destination
information.
“Navigation Commands” :Begin a
dialog to enter specific destination
information. “Destination Address”
:Begin a
dialog to enter a specific destination
address, which includes the entire
address consisting of the house
number, street name, and city and
state/province.
“Destination Intersection” :Begin
a dialog to enter a specific
destination intersection.
“Destination Place of Interest” :
Begin a dialog to enter a destination
Place of Interest category or major
brand name (if equipped).
Not all brand names of businesses
are available for voice entry. Most
major chains, such as chains with
more than 20 locations, should be
available to search for by name, but
the name must be precisely spoken.
Nicknames or short names for the
businesses will not likely be found.
Lesser known businesses might
have to be located by category,
such as fast food, hotels, or banks.
“Destination Contact” :Begin a
dialog to enter a specific destination
contact name.

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Voice Recognition 59
“Cancel Route”:End route
guidance.
If your language supports it, try
stating a One-Shot command to
enter a destination address
.”
Another example of a One-Shot
Destination Entry command is
“Navigate to Place of Interest –
Hotels.” If these commands do not
work, try saying “Navigate to Place
of Interest” or“Navigate to Address”
and the system will come back and
ask for details of your destination
Voice Recognition for the
Phone
“Call ” :Initiate a
call to an entered contact. The
command may include location if
the contact has location numbers
stored. “Call At Home,”
“At Work,” “On Mobile,”
or“On
Other” :Initiate a call to an entered
contact and location at home, at
work, on mobile device, or on
another phone.
“Call ” :Initiate a
call to a standard phone number or
to a local emergency number.
“Pair Phone” :Begin the Bluetooth
pairing process. Follow instructions
on the radio display.
“Switch Phone” :Select a different
phone for outgoing calls.
“Voice Keypad” :Begin a dialog to
enter special numbers like
international numbers. The numbers
can be entered in groups of digits
with each group of digits being
repeated back by the system. If the
group of digits is not correct, the
command “Delete”will remove the
last group of digits and allow them
to be re-entered. Once the entire number has been entered, the
command
“Call”will start dialing the
number.
“Voice Mail” :Initiate a call to voice
mail numbers.
Voice Pass-Thru
Voice pass-thru allows access to the
voice recognition commands on the
cell phone, for example, Siri or
Voice Command. See the cell
phone manufacturer's user guide to
see if the cell phone supports this
feature. To activate the phone voice
recognition system, press and hold
gon the steering wheel controls for
a few seconds.
Voice Recognition for OnStar
(If Equipped)
“OnStar” :Begin OnStar Voice
Recognition.

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60 Phone
Phone
Bluetooth (Overview)
The Bluetooth-capable system can
interact with many cell phones,
allowing:
.Placement and receipt of calls in
a hands-free mode.
. Sharing of the cell phone’s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
. Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
. Review the controls and
operation of the infotainment
system. .
Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “Pairing”in
this section.
Vehicles with a Bluetooth system
can use a Bluetooth-capable cell
phone with a Hands-Free Profile to
make and receive phone calls. The
infotainment system and voice
recognition are used to control the
system. The system can be used
with the ignition on or in
ACC/ACCESSORY. The range of
the Bluetooth system can be up to
9.1 m (30 ft). Not all phones support
all functions and not all phones work
with the Bluetooth system. See
www.gm.com/bluetooth for more
information about compatible
phones.
Bluetooth Controls
Use the infotainment display
features on the infotainment system
or press the steering wheel icon to
operate the Bluetooth system. Steering Wheel Controls
g:
Press to answer incoming calls,
confirm system information, and
start voice recognition.
c: Press to end a call, decline a
call, or cancel an operation. Press
to mute or unmute the infotainment
system when not on a call.
Infotainment System Features
For information about how to
navigate the menu system using the
infotainment features, see
Infotainment 02.
Phone : Touch the Home Page to
enter the phone main menu.
Audio System
When using the Bluetooth system,
sound comes through the vehicle's
front audio system speakers and
overrides the audio system. Press
Oduring a call to change the
volume level. The adjusted volume
level remains in memory for later
calls. The system maintains a
minimum volume level.