audio BUICK ENCORE GX 2020 User Guide
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162 Infotainment System
Audio Players
Avoiding Untrusted Media
Devices
When using media devices such as
USB devices, and mobile devices,
consider the source. Untrusted
media devices could contain files
that affect system operation or
performance. Avoid use if the
content or origin cannot be trusted.
USB Port
Audio stored on a USB device may
be listened to.
This vehicle is equipped with two
USB ports in the center stack.
These ports are for data and
charging. There may also be two
USB ports for charging only at the
rear of the center console.
Caution
To avoid vehicle damage, unplug
all accessories and disconnect all
accessory cables from the vehicle
when not in use. Accessory
cables left plugged into the
vehicle, unconnected to a device,
could be damaged or cause an
electrical short if the unconnected
end comes in contact with liquids
or another power source such as
the accessory power outlet.
Playing from a USB
A USB mass storage device can be
connected to the USB port.
Audio extensions supported by the
USB are:
.MP3
. AAC
. OGG
. 3GP Gracenote
When plugging in a USB device,
Gracenote service builds voice tags
for music. Voice tags allow artists,
albums with hard to pronounce
names, and nicknames to be used
to play music through voice
recognition, if equipped.
While indexing, infotainment
features may be available
My Media Library
MyMedia is only available when
more than one indexed device is
connected. It allows access to
content from all indexed media
sources. MyMedia will show as an
available source in the
Source page.
USB MP3 Player and USB Devices
The USB MP3 players and USB
devices connected must comply
with the USB Mass Storage Class
specification (USB MSC).
To play a USB device:
1. Connect the USB.
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2. Touch Audio from theHome Page.
3. Touch More and then touch the USB device.
Use the following when playing an
active USB source:
p: Touch to play the current media
source.
j: Touch to pause playback of the
current media source.
7:
. Touch to seek to the beginning
of the current or previous track.
. Touch and hold to reverse
quickly through playback.
Release to return to playing
speed. Elapsed time displays.
6:
. Touch to seek to the next track.
. Touch and hold to advance
quickly through playback.
Release to return to playing
speed. Elapsed time displays.
Shuffle : Touch the shuffle icon to
play music in random order. USB Sound Menu
See
“Infotainment System Sound
Menu” underAM-FM Radio 0157.
USB Browse Menu
When a list of songs, albums,
artists, or other types of media
displays, the up and down arrows
and A-Z appear on the left side.
Select A-Z to view a display that will
show all letters of the alphabet and
select the letter to go to.
Touch the up and down arrows to
move the list up and down.
Touch Browse and the following
may display:
Playlists: 1. Touch to view the playlists stored on the USB.
2. Touch a playlist to view the list of all Songs in that playlist.
3. Touch a song from the list to begin playback.
Supported Playlist extensions are
m3u, pls. Artists:
1. Touch to view the list of artists stored on the USB.
2. Touch an artist name to view a list of all albums by the artist.
3. To select a song, touch All Songs or touch an album and
then touch a song from the list.
Songs: 1. Touch to display a list of All Songs on the USB.
2. To begin playback, touch a song from the list.
Albums: 1. Touch to view the albums on the USB.
2. Touch the album to view a list of All Songs on the album.
3. Touch a song from the list to begin playback.
Genres: 1. Touch to view the genres on the USB.
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2. Touch a genre to view a list ofartists.
3. Touch an artist to view albums by that artist.
4. Touch an album to view songs on the album.
5. Touch a song to start playback.
Composers: 1. Touch to view the composers on the USB.
2. Touch a Composer to view a list of albums by that
composer.
3. Touch an album or All Songs to view a list of songs.
4. Touch a song from the list to begin playback.
Folders: 1. Touch to view the directories on the USB.
2. Touch a folder to view a list of all files.
3. Touch a file from the list to begin playback. Podcasts :
Touch to view the
podcasts on the USB and get a list
of podcast episodes.
Audiobooks:
1. Touch to view the audiobooks stored on the USB.
2. Touch an audiobook to get a list of chapters.
3. Touch the chapter from the list to begin playback.
File System and Naming
File systems supported by the
USB are:
. FAT32
. NTFS
. HFS+
The songs, artists, albums, and
genres are taken from the file’s
song information and are only
displayed if present. The radio
displays the file name as the track
name if the song information is not
available. Supported Apple Devices
To view supported devices, see
my.buick.com/learn.
Storing and Recalling Media
Favorites
To store media favorites, touch
Browse to display a list of media
types.
Select from one of the following
Browse options to save a favorite:
Playlists :
Touch
Hnext to any
playlist to store the playlist as a
favorite. Touch a saved favorite to
recall a favorite playlist. The first
song in the playlist begins to play.
Artists : Touch
Hnext to any artist
to store the artist as a favorite.
Touch a saved favorite to recall a
favorite artist. The first song in the
artist list begins to play.
Songs : Touch
Hnext to any song
to store the song as a favorite.
Touch a saved favorite to recall a
favorite song.
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Albums :TouchHnext to any
album to store the album as a
favorite. Touch a saved favorite to
recall a favorite album. The first
song in the album list begins to play.
Genres : Touch
Hnext to any
genre to store the genre as a
favorite. Touch a saved favorite to
recall a favorite genre. The first
song of the genre begins to play.
Podcasts : Touch
Hnext to any
podcast to store the podcast as a
favorite. Touch a saved favorite to
recall a favorite podcast. The
podcast begins to play.
Audiobooks : Touch
Hnext to any
audiobook to store the audiobook as
a favorite. Touch a saved favorite to
recall a favorite audiobook. The first
chapter in the audiobook begins
to play.
Media Playback and Mute
USB playback will be paused if the
system is muted. If the steering
wheel mute control is pressed
again, playback will resume. If the source is changed while in
mute, playback resumes and audio
will unmute.
Auxiliary Jack
This vehicle has an auxiliary input
jack in the center stack. Possible
auxiliary audio sources include:
.
Laptop computer
. Audio music player
This jack is not an audio output. Do
not plug headphones into the
auxiliary input jack. Set up an
auxiliary device while the vehicle is
in P (Park).
Connect a 3.5 mm (1/8 in) cable
from the auxiliary device to the
auxiliary input jack. When a device
is connected, the system can play
audio from the device over the
vehicle speakers.
If an auxiliary device has already
been connected, but a different
source is currently active, touch
More and then touch AUX to make
the source active. Shuffle and Browse are not
available in the AUX source menu.
Bluetooth Audio
Music may be played from a paired
Bluetooth device. See
Bluetooth
(Pairing and Using a Phone) 0190
or
Bluetooth (Overview) 0189 for help
pairing a device.
Volume and song selection may be
controlled by using the infotainment
controls or the mobile device.
If Bluetooth is selected and no
sound is present, check the volume
setting on both your mobile device
and the infotainment system.
Launch music by touching Bluetooth
from the recent sources list on the
left of the display or by touching
More and then touching the
Bluetooth device.
To play music via Bluetooth:
1. Power on the device, and pair to connect the device.
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2. Once paired, touch Audio fromthe Home Page, then touch
Bluetooth from the recent
sources list on the left of the
display.
Bluetooth Sound Menu
See “Infotainment System Sound
Menu” underAM-FM Radio 0157.
Manage Bluetooth Devices
From the Home Page: 1. Touch the Audio icon.
2. Touch More.
3. Touch Bluetooth.
4. Touch Devices to add or delete devices.
When touching Bluetooth, the
system may not be able to launch
the audio player on the connected
device to start playing. When the
vehicle is not moving, use the
mobile device to begin playback. All devices launch audio differently.
When selecting Bluetooth as a
source, the system may show as
paused on the display. Press play
on the device or touch
pon the
display to begin playback.
Browse functionality will be provided
where supported by the Bluetooth
device. This media content will not
be part of the MyMedia
source mode.
Some smartphones support sending
Bluetooth music information to
display on the system. When the
system receives this information, it
will check to see if any is available
and display it. For more information
about supported Bluetooth features,
see my.buick.com/learn.
OnStar System
4G LTE
If equipped with 4G LTE, up to
seven devices, such as
smartphones, tablets, and laptops,
can be connected to high-speed
Internet through the vehicle’s built-in
Wi-Fi hotspot.
Call 1-888-4ONSTAR
(1-888-466-7827) to connect to an
OnStar Advisor for assistance. See
www.onstar.com for vehicle
availability, details, and system
limitations. Service and connectivity
may vary by make, model, year,
carrier, availability, and conditions.
4G LTE service is available in select
markets. 4G LTE performance is
based on industry averages and
vehicle systems design. Some
services require a data plan.
The OnStar App
If equipped, the infotainment system
has OnStar controls in the
embedded OnStar app on the Home
Page. Most OnStar functions that
can be performed with the buttons
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.Rotate the map.
See Using the System 0155.
Mute
When in active guidance, the audio
prompts while using navigation can
be muted. Touch the speaker icon
on the right side of the upper bar.
A slash will appear on the speaker
to indicate voice guidance is muted.
Active Guidance View
When a destination is chosen and a
navigation session is active, the
navigation system enters into an
Active Guidance View (AGV).
Map Orientation
Touch
Aon the map to access map
orientation settings. Map orientation
is 3D Heading Up by default.
Available settings are:
. 3D Heading Up (Default): 3D
map with the vehicle pointing up.
In this mode, the current location
icon will always head up and the
map will rotate around it. .
2D Heading Up: 2D map with
the vehicle pointing up. In this
mode, the current location icon
will always head up and the map
will rotate around it.
. 2D North Up: 2D map with North
pointing up. In this mode, the
current location icon will shift as
the vehicle turns left and right.
Touch the icon to change the map
type. The icon and label will also
update accordingly.
Depending on the zoom level of the
2D Heading Up and 3D Heading Up
maps, the system may automatically
switch to the 2D North Up map.
When in AGV, the entire route can
be viewed in 2D North Up by
touching the traffic bar. The map will
zoom out and readjust to display the
full route. When in 2D North Up
Route View, the Recenter icon will
appear in the middle of the display.
Touch either the Recenter icon or
the traffic bar again to return to the
previous view, either 2D or 3D. Lane Guidance
The map will display the lane
information for the upcoming
maneuver if it is available.
Junction View
When a vehicle is on the highway
and approaching the exit, an image
displays the lane that the vehicle
must stay in to complete the next
maneuver.
Quick-Turn View
When the vehicle is approaching a
turn with the next turn following in
quick succession, a quick-turn list
appears below the primary turn
indicator. An audio prompt will
announce the quick turn.
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Map Data Updates
The map data in the vehicle is the
most up-to-date information
available when the vehicle was
produced. The map data is updated
periodically, provided that the map
information has changed and the
vehicle has a relevant service plan.
Over-the-Air-Vehicle Map
Updates
If equipped, the infotainment system
can receive map updates over the
air. Map updates occur within a
161 km (100 mi) radius around the
home address on file. This
boundary will adjust over time
based on driving patterns. The
vehicle uses a Cloud-connected
service to receive the date and
downloads it to the system’s
onboard SD card, if equipped.
A data plan or compatible mobile
device hotspot is required. The SD
card is required for navigation
system function.
When a map update is available, a
prompt will appear on the
infotainment display. Once theupdate is accepted, it will download
and run in the background without
interruption any infotainment
functions. The download will carry
over ignition cycles, stopping and
starting where it left off. The
updates can be set to download
automatically.
See www.gmnavdisc.com for details
on ordering, purchasing, and
installing a new or replacement SD
card. Features are subject to
change. For more information on
this feature, see my.buick.com/
learn.
Database Coverage
Explanations
Coverage areas vary with respect to
the level of map detail available for
any given area. Some areas feature
greater levels of detail than others.
If this happens, it does not mean
there is a problem with the system.
As the map data is updated, more
detail can become available for
areas that previously had limited
detail. See
Map Data Updates
0 182.
Voice Recognition
If equipped, voice recognition allows
for hands-free operation within the
navigation, audio, phone, and
weather applications. This feature
can be started by pressing
gon the
steering wheel or touching
gon the
infotainment display.
However, not all features within
these areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands.
For example, tasks that take more
than one or two touches, such as a
song or artist to play from a media
device, would be supported by voice
commands. Other tasks, like
adjusting the volume or seeking up
or down, are audio features that are
easily performed by touching one or
two options, and are not supported
by voice commands.
In general there are flexible ways to
speak commands for completing the
tasks.
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If your language supports it, try
stating a one-shot command, such
as“Directions to address
include the ZIP code while stating
the address during the command.
Another example of a one-shot
Destination Entry command is,
“Directions to Place of Interest at
work, try saying, “Take me to Place
of Interest” or“Find address” and
the system will walk you through by
asking additional questions.
Hybrid Speech Recognition
If equipped, this feature helps
distinguish words by using
Internet-based information along
with the system’ s voice recognition
database. This allows you to speak
more naturally when using voice
recognition.
Using Voice Recognition
Voice recognition becomes available
once the system has been
initialized. This begins when the
ignition is turned on. Initialization
may take a few moments. 1. Press
gon the steering wheel
controls to activate voice
recognition.
2. The audio system mutes and the system plays a prompt.
3. Clearly speak one of the commands described in this
section.
A voice recognition system
prompt can be interrupted while
it is playing by pressing
g
again.
Once voice recognition is started,
both the infotainment display and
instrument cluster show the
selections and visual dialog content.
These displays can be turned on or
off in the Tutorial Mode under
Settings 0195.
There are three voice prompt modes
supported:
. Informative verbal prompts: This
type of prompt will provide more
information regarding the
supported actions. .
Short prompts: This type of
prompt will provide simple
instructions about what can be
stated.
. Auto informative prompts: This
type of prompt plays during the
first few speech sessions, then
automatically switches to the
short prompt after some
experience has been gained
through using the system.
If a command is not spoken, the
voice recognition system says a
help prompt.
Prompts and Infotainment
Displays
While a voice recognition session is
active, there may be corresponding
options showing on the displays.
A selection can be made by
manually touching the option, or by
speaking the number for the option
to select. Manual interaction in the
voice recognition session is
permitted. Interaction during a voice
session may be completed entirely
using voice commands while some
manual commands may expedite a
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Direct commands might be more
clearly understood by the system.
An example of a direct command
would be“Call
Examples of these direct commands
are displayed on most of the
screens while a voice session is
active. If “Phone”or“Phone
Commands,” is spoken, the system
understands that a phone call is
requested and will respond with
questions until enough details are
gathered to make a call.
If a cell phone number has been
saved with a name and a place, the
direct command should include
both, for example “Call
at work.”
Using Voice Recognition for
List Options
When a list is displayed, a voice
prompt will ask to confirm or select
an option from that list.
When a display contains a list, there
may be options that are available
but not displayed. The list on a
voice recognition screen functions
the same as a list on other displays. Scrolling or flinging can be used to
help display other entries from
the list.
Manually scrolling or paging the list
on a display during a voice
recognition session suspends the
current voice recognition event and
plays the prompt
“Please select
manually or touch the Back icon on
the infotainment display to try
again.”
If manual selection takes more than
15 seconds, the session terminates
and prompts that it has timed out.
The display returns to the display
where voice recognition was
initiated.
The Back Command
Say “Back” or touch the Back icon
on the infotainment display to go to
the previous menu.
If in voice recognition, and “Back”is
spoken all the way back to the
starting display, and then “Back”is
spoken one more time, the voice
recognition session will cancel. Help
Say
“Help” on any voice recognition
display and the help prompt for the
display is played.
Voice Recognition for the
Radio
If browsing the audio sources when
voice is touched, the voice
recognition commands for AM, FM,
and SiriusXM (if equipped) are
available.
“Switch to AM” :Switch bands to
AM and tune to the last AM radio
station.
“Switch to FM” :Switch bands to
FM and tune to the last FM radio
station.
“Switch to SXM” :Switch bands to
SiriusXM and tune to the last
SiriusXM channel.
“Tune to
Tune to the radio station whose
frequency is identified in the
command (like “nine fifty”).
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“Tune to
Tune to the radio station whose
frequency is identified in the
command (like “one oh one
point one”).
“Tune to
HD” :Tune to the HD Radio station
(if equipped) whose frequency is
identified in the command.
“Tune to
HD” :Tune to the HD Radio station
(if equipped) whose frequency is
identified in the command.
“Tune to
the HD Radio station (if equipped)
whose frequency and HD channel
are identified in the command.
“Tune to SXM
radio station whose channel number
is identified in the command.
“Tune to SXM
radio station whose channel name
is identified in the command.Voice Recognition for Audio
MyMedia
The available voice recognition
commands for [browsing]
MyMedia are:
“Play Artist” :Begin a dialog to
enter a specific artist name.
“Play Artist
Begin playback of a specific artist.
“Play Album” :Begin a dialog to
enter a specific album name.
“Play Album
Begin playback of a specific album.
“Play Song” :Begin a dialog to
enter a specific song name.
“Play Song
playback of a specific song,
if available.
“Play Genre” :Begin a dialog to
enter a specific genre.
“Play Genre
Begin playback of a specific genre.
“Play Playlist” :Begin a dialog to
enter a specific playlist name. “Play Playlist
:
Begin playback of a specific playlist.
“Play
music from a specific device
identified by name. The device
name is the name displayed on the
display when the device is first
selected as an audio source.
“Play Chapter” :Begin a dialog to
enter a specific name.
“Play Chapter
Begin playback of a specific
chapter.
“Play Audiobook” :Begin a dialog
to enter a specific audiobook.
“Play Audiobook
specific audiobook.
“Play Episode” :Begin a dialog to
enter a specific name.
“Play Episode
specific episode.
“Play Podcast” :Begin a dialog to
enter a specific podcast.