phone BUICK ENCORE GX 2020 Service Manual

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
OnStar 423
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 416.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
428 Connected Services
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, by using the myBuick
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyBuick Mobile App (If Available)
Download the myBuick mobile app
to compatible Apple and Android
smartphones. Buick users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Buick on social
media.
Features are subject to change. For
myBuick mobile app information and
compatibility, see my.buick.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.buick.com. Message and data
rates may apply.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Index 431
Carbon MonoxideEngine Exhaust . . . . . . . . . . . . . . . 246
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 21
Winter Driving . . . . . . . . . . . . . . . . 230
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Management System . . . . . . . . . . . 95
Tie-Downs . . . . . . . . . . . . . . . . . . . . . . 94
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . . 93
Chains, Tire . . . . . . . . . . . . . . . . . . . . 364
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . 103
Charging System Light . . . . . . . . . 115
Check Engine Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . .115
Child Restraints Infants and Young Children . . . . . 74
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 80
Older Children . . . . . . . . . . . . . . . . . . 73
Securing . . . . . . . . . . . . . . . . . . . . 86, 88
Systems . . . . . . . . . . . . . . . . . . . . . . . . 77
Circuit Breakers . . . . . . . . . . . . . . . . 338
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . 379
Interior Care . . . . . . . . . . . . . . . . . . 383 Climate Control Systems . . . . . . . 216
Air Conditioning . . . . . . . . . . . . . . 216
Dual Automatic . . . . . . . . . . . . . . . 218
Heating . . . . . . . . . . . . . . . . . . . . . . . 216
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Cluster, Instrument . . . . . . . . . . . . . 107
Collision Damage Repair . . . . . . . 413
Compact Spare Tire . . . . . . . . . . . . 371
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 92
Compass . . . . . . . . . . . . . . . . . . . . . . . 101
Connected Services
Connections . . . . . . . . . . . . . . . . . . 427
Diagnostics . . . . . . . . . . . . . . . . . . . 428
Navigation . . . . . . . . . . . . . . . . . . . . 426
Connections
Connected Services . . . . . . . . . . 427
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 254
Control of a Vehicle . . . . . . . . . . . . . 226
Controls
Steering Wheel . . . . . . . . . . . . . . . 154
Convenience Net . . . . . . . . . . . . . . . . 95
Convex Mirrors . . . . . . . . . . . . . . . . . . 30
Coolant Engine Temperature Gauge . . .112
Cooling . . . . . . . . . . . . . . . . . . . . 216, 218 Cooling System . . . . . . . . . . . . . . . . . 317
Courtesy Lamps . . . . . . . . . . . . . . . . 148
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 412
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Coverage Explanations . . . . . . . . . 182
Covers
Rear Compartment/StoragePanel . . . . . . . . . . . . . . . . . . . . . . . . . 93
Winter . . . . . . . . . . . . . . . . . . . . . . . . 240
Cruise Control . . . . . . . . . . . . . . . . . . 256 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Cruise Control, Adaptive . . . . . . . . 258
Cupholders . . . . . . . . . . . . . . . . . . . . . . 92
Customer Assistance . . . . . . . . . . . 409 Offices . . . . . . . . . . . . . . . . . . . . . . . . 408
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 409
Customer Information Publications Ordering
Information . . . . . . . . . . . . . . . . . . 415
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 406
Cybersecurity . . . . . . . . . . . . . . . . . . . 418

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
436 Index
Mirrors (cont'd)Power . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Tilt in Reverse . . . . . . . . . . . . . . . . . . 31
Mirrors, Interior Rearview . . . . . . . . 32
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 352
Multi-band Antenna . . . . . . . . . . . . . 161
N
Navigation
Connected Services . . . . . . . . . . 426
Destination . . . . . . . . . . . . . . . . . . . 173
Using the System . . . . . . . . . . . . . 168
Navigation Symbols . . . . . . . . . . . . 172
Net, Convenience . . . . . . . . . . . . . . . 95
New Vehicle Break-In . . . . . . . . . . . 236
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 111 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 228
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . .311
Engine Oil Life System . . . . . . . 313
Pressure Light . . . . . . . . . . . . . . . . 121
Older Children, Restraints . . . . . . . 73
Online Owner Center . . . . . . . . . . . 409
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 419 OnStar Additional
Information . . . . . . . . . . . . . . . . . . . . 422
OnStar Emergency . . . . . . . . . . . . . 421
OnStar Overview . . . . . . . . . . . . . . . 420
OnStar Security . . . . . . . . . . . . . . . . 422
OnStar System . . . . . . . . . . . . 166, 179
Operation Fog Lamps . . . . . . . . . . . . . . . . . . . 147
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 102
Overheating, Engine . . . . . . . . . . . . 321
Overview . . . . . . . . . . . . . . . . . . . . . . . 153
Instrument Panel . . . . . . . . . . . . . . . . 5
P
ParkShifting Out of . . . . . . . . . . . . . . . . 245
Park Assist . . . . . . . . . . . . . . . . . . . . . 271
Parking Brake and P (Park)Mechanism Check . . . . . . . . . . 328
Extended . . . . . . . . . . . . . . . . . . . . . 246
Over Things That Burn . . . . . . . 246
Parking or Backing Assistance Systems . . . . . . . . . . 271
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . . 114 Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Passenger Sensing System . . . . . 66
Pedestrian Ahead Indicator . . . . . 119
Perchlorate Materials Requirements, California . . . . . . 305
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 135
Phone Apple CarPlay andAndroid Auto . . . . . . . . . . . . . . . . 194
Bluetooth . . . . . . . . . . . . . . . . 189, 190
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Positioning Vehicle . . . . . . . . . . . . . . . . . . . . . . . 180
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 19
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Outlets . . . . . . . . . . . . . . . . . . . . . . . 102
Protection, Battery . . . . . . . . . . . . 150
Retained Accessory (RAP) . . . 244
Seat Adjustment . . . . . . . . . . . . . . . . 42
Windows . . . . . . . . . . . . . . . . . . . . . . . 35
Pregnancy, Using Seat Belts . . . . 58
Privacy
Vehicle Data Recording . . . . . . . 418

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Index 439
Storage Areas (cont'd)Roof Rack System . . . . . . . . . . . . . . 96
Storage Compartments . . . . . . . . . . 92
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 232
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 37
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Navigation . . . . . . . . . . . . . . . . . . . . 172
System Brake Pad Life . . . . . . . . . . . . . . . . 324
Engine Air Filter Life . . . . . . . . . . 314
Forward Collision
Alert (FCA) . . . . . . . . . . . . . . . . . . 278
Global Positioning . . . . . . . . . . . . 180
Infotainment . . . . . . . . . . . . . . . . . . 419
OnStar . . . . . . . . . . . . . . . . . . . . . . . 179
Roof Rack . . . . . . . . . . . . . . . . . . . . . . 96
Systems Driver Assistance . . . . . . . . . . . . . 270
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 111
TaillampsBulb Replacement . . . . . . . 334, 335
Teen Driver . . . . . . . . . . . . . . . . . . . . . 201
Text Telephone (TTY) Users . . . . 409 Theft-Deterrent Systems . . . . . . . . . 29
Immobilizer . . . . . . . . . . . . . . . . . . . . . 29
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344 All-Season . . . . . . . . . . . . . . . . . . . . 345
Buying New Tires . . . . . . . . . . . . . 360
Chains . . . . . . . . . . . . . . . . . . . . . . . . 364
Changing . . . . . . . . . . . . . . . . . . . . . 366
Compact Spare . . . . . . . . . . . . . . . 371
Designations . . . . . . . . . . . . . . . . . 348
Different Size . . . . . . . . . . . . . . . . . 361
If a Tire Goes Flat . . . . . . . . . . . . 365
Inspection . . . . . . . . . . . . . . . . . . . . 357
Pressure . . . . . . . . . . . . . . . . . . . . . . 351
Pressure Light . . . . . . . . . . . . . . . . 121
Pressure Monitor Operation . . 353
Pressure Monitor System . . . . . 352
Rotation . . . . . . . . . . . . . . . . . . . . . . 358
Sidewall Labeling . . . . . . . . . . . . . 346
Terminology and Definitions . . 349
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 362
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 363
Wheel Replacement . . . . . . . . . . 363
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 359
Winter . . . . . . . . . . . . . . . . . . . . . . . . 345 Top Tier Fuel . . . . . . . . . . . . . . . . . . . 289
Towing
Driving Characteristics . . . . . . . . 293
Equipment . . . . . . . . . . . . . . . . . . . . 300
General Information . . . . . . . . . . 293
Recreational Vehicle . . . . . . . . . . 375
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 296
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 374
Traction Control System(TCS)/StabiliTrak Light . . . . . . 120
Off Light . . . . . . . . . . . . . . . . . . . . . . 120
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 254
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . 205
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . 296
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 247
Fluid, Automatic . . . . . . . . . . . . . . 314
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 412
Trip Odometer . . . . . . . . . . . . . . . . . . 111
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 147
Turn Signal Bulb Replacement . . . . . . . 334, 335