phone BUICK ENCORE GX 2020 User Guide

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- FAV or FAV + :When on a radio
source, press to select the previous
or next favorite. When on a media
source, press to select the previous
or next track.
_SRC^: Press to select a source
or toggle to change favorite stations.
Using the System
Infotainment Display Icons
Infotainment display icons show
when available. When a function is
unavailable, the icon may gray out.
When a function is selected, the
icon may highlight.
Audio
Touch the Audio icon to display the
active audio source page. Examples
of available sources are AM, FM,
SXM (if equipped), USB, AUX, and
Bluetooth.
Phone
Phone icon to display the Phone
main page. See Bluetooth (Pairing
and Using a Phone) 0190 or
Bluetooth (Overview) 0189.
Nav
If equipped, touch the Nav icon to
display the embedded navigation
map. See Using the Navigation
System 0168.
Wi-Fi Hotspot
If equipped, touch the Users icon to
display the Wi-Fi Hotspot menu.
Users
If equipped, touch the Users icon to
sign in or create a new user profile,
and follow the on-screen
instructions.
Only four user profiles can be active
at one time in the vehicle. It may be
necessary to remove a profile from
the menu before creating or signing
into an existing profile. The removed
profile can be logged into at a
later time.
Settings
Touch the Settings icon to display
the Settings menu. See Settings
0 195.
Apple CarPlay
Touch the Apple CarPlay icon to
activate Apple CarPlay if equipped,
after a supported device is
connected. See Apple CarPlay and
Android Auto 0194.
Android Auto
Touch the Android Auto icon to
activate Android Auto if equipped,
after a supported device is
connected. See Apple CarPlay and
Android Auto 0194.
OnStar Services
If equipped, touch the OnStar icon
to display the OnStar Services and
Account pages.
Climate
If equipped, touch the Climate icon
to display the Climate main page.
Camera
If equipped, touch the Camera icon
to access the camera application.

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Albums :TouchHnext to any
album to store the album as a
favorite. Touch a saved favorite to
recall a favorite album. The first
song in the album list begins to play.
Genres : Touch
Hnext to any
genre to store the genre as a
favorite. Touch a saved favorite to
recall a favorite genre. The first
song of the genre begins to play.
Podcasts : Touch
Hnext to any
podcast to store the podcast as a
favorite. Touch a saved favorite to
recall a favorite podcast. The
podcast begins to play.
Audiobooks : Touch
Hnext to any
audiobook to store the audiobook as
a favorite. Touch a saved favorite to
recall a favorite audiobook. The first
chapter in the audiobook begins
to play.
Media Playback and Mute
USB playback will be paused if the
system is muted. If the steering
wheel mute control is pressed
again, playback will resume. If the source is changed while in
mute, playback resumes and audio
will unmute.
Auxiliary Jack
This vehicle has an auxiliary input
jack in the center stack. Possible
auxiliary audio sources include:
.
Laptop computer
. Audio music player
This jack is not an audio output. Do
not plug headphones into the
auxiliary input jack. Set up an
auxiliary device while the vehicle is
in P (Park).
Connect a 3.5 mm (1/8 in) cable
from the auxiliary device to the
auxiliary input jack. When a device
is connected, the system can play
audio from the device over the
vehicle speakers.
If an auxiliary device has already
been connected, but a different
source is currently active, touch
More and then touch AUX to make
the source active. Shuffle and Browse are not
available in the AUX source menu.
Bluetooth Audio
Music may be played from a paired
Bluetooth device. See
Bluetooth
(Pairing and Using a Phone) 0190
or
Bluetooth (Overview) 0189 for help
pairing a device.
Volume and song selection may be
controlled by using the infotainment
controls or the mobile device.
If Bluetooth is selected and no
sound is present, check the volume
setting on both your mobile device
and the infotainment system.
Launch music by touching Bluetooth
from the recent sources list on the
left of the display or by touching
More and then touching the
Bluetooth device.
To play music via Bluetooth:
1. Power on the device, and pair to connect the device.

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2. Once paired, touch Audio fromthe Home Page, then touch
Bluetooth from the recent
sources list on the left of the
display.
Bluetooth Sound Menu
See “Infotainment System Sound
Menu” underAM-FM Radio 0157.
Manage Bluetooth Devices
From the Home Page: 1. Touch the Audio icon.
2. Touch More.
3. Touch Bluetooth.
4. Touch Devices to add or delete devices.
When touching Bluetooth, the
system may not be able to launch
the audio player on the connected
device to start playing. When the
vehicle is not moving, use the
mobile device to begin playback. All devices launch audio differently.
When selecting Bluetooth as a
source, the system may show as
paused on the display. Press play
on the device or touch
pon the
display to begin playback.
Browse functionality will be provided
where supported by the Bluetooth
device. This media content will not
be part of the MyMedia
source mode.
Some smartphones support sending
Bluetooth music information to
display on the system. When the
system receives this information, it
will check to see if any is available
and display it. For more information
about supported Bluetooth features,
see my.buick.com/learn.
OnStar System
4G LTE
If equipped with 4G LTE, up to
seven devices, such as
smartphones, tablets, and laptops,
can be connected to high-speed
Internet through the vehicle’s built-in
Wi-Fi hotspot.
Call 1-888-4ONSTAR
(1-888-466-7827) to connect to an
OnStar Advisor for assistance. See
www.onstar.com for vehicle
availability, details, and system
limitations. Service and connectivity
may vary by make, model, year,
carrier, availability, and conditions.
4G LTE service is available in select
markets. 4G LTE performance is
based on industry averages and
vehicle systems design. Some
services require a data plan.
The OnStar App
If equipped, the infotainment system
has OnStar controls in the
embedded OnStar app on the Home
Page. Most OnStar functions that
can be performed with the buttons

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The progress bar provides an
overview of the route progress and
may show traffic and incidents along
the way. As the route proceeds, the
vehicle icon moves up the bar.
Touch the icon to zoom out on the
map and view the entire route.
Touch it again to return to the
previous view.
View the drive time by touching the
estimated time of arrival (ETA).
Current Location
When the vehicle is parked and not
in a Navigation session, the user
icon is centered on the map view,
highlighting the current location.
Destination
Receiving Destination Directions
from Different Sources
Destinations can be received or
transferred from different sources to
the Nav application for route
guidance. If equipped, some of
these sources may include:
.Navigation from search results.
. OnStar Advisor destination
download.
. An address from the
Contacts list.
. An application on the
smartphone that can send
destinations to the vehicle.
. An application downloaded to
the vehicle such as OnStar
Services that can send
destinations to the navigation
system.
Waypoints
Add up to five waypoints, which are
additional destinations, along the
route. To add an additional stop or
waypoint: 1. From active guidance, touch
}.
2. Search for the destination using One-Box, Voice search,
or the Quick Category icons.
3. Choose search results Along Route, Nearby, or Near
Destination.
4. Choose the desired waypoint and touch Add to Trip or
replace the current destination
by touching New Destination.
Route options are not available for
waypoints.
Arriving at a Waypoint
When approaching a waypoint, the
system will display a Destination
Arrival view. To continue on to the
next destination touch the Drive to
message on the infotainment
display.
If the vehicle passes the waypoint or
gets out of the current route, the
system will automatically reroute
back to this waypoint. At the same
time, it will show a Drive to icon
along with the next waypoint
address so the current waypoint can

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Map Data Updates
The map data in the vehicle is the
most up-to-date information
available when the vehicle was
produced. The map data is updated
periodically, provided that the map
information has changed and the
vehicle has a relevant service plan.
Over-the-Air-Vehicle Map
Updates
If equipped, the infotainment system
can receive map updates over the
air. Map updates occur within a
161 km (100 mi) radius around the
home address on file. This
boundary will adjust over time
based on driving patterns. The
vehicle uses a Cloud-connected
service to receive the date and
downloads it to the system’s
onboard SD card, if equipped.
A data plan or compatible mobile
device hotspot is required. The SD
card is required for navigation
system function.
When a map update is available, a
prompt will appear on the
infotainment display. Once theupdate is accepted, it will download
and run in the background without
interruption any infotainment
functions. The download will carry
over ignition cycles, stopping and
starting where it left off. The
updates can be set to download
automatically.
See www.gmnavdisc.com for details
on ordering, purchasing, and
installing a new or replacement SD
card. Features are subject to
change. For more information on
this feature, see my.buick.com/
learn.
Database Coverage
Explanations
Coverage areas vary with respect to
the level of map detail available for
any given area. Some areas feature
greater levels of detail than others.
If this happens, it does not mean
there is a problem with the system.
As the map data is updated, more
detail can become available for
areas that previously had limited
detail. See
Map Data Updates
0 182.
Voice Recognition
If equipped, voice recognition allows
for hands-free operation within the
navigation, audio, phone, and
weather applications. This feature
can be started by pressing
gon the
steering wheel or touching
gon the
infotainment display.
However, not all features within
these areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands.
For example, tasks that take more
than one or two touches, such as a
song or artist to play from a media
device, would be supported by voice
commands. Other tasks, like
adjusting the volume or seeking up
or down, are audio features that are
easily performed by touching one or
two options, and are not supported
by voice commands.
In general there are flexible ways to
speak commands for completing the
tasks.

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Direct commands might be more
clearly understood by the system.
An example of a direct command
would be“Call .”
Examples of these direct commands
are displayed on most of the
screens while a voice session is
active. If “Phone”or“Phone
Commands,” is spoken, the system
understands that a phone call is
requested and will respond with
questions until enough details are
gathered to make a call.
If a cell phone number has been
saved with a name and a place, the
direct command should include
both, for example “Call
at work.”
Using Voice Recognition for
List Options
When a list is displayed, a voice
prompt will ask to confirm or select
an option from that list.
When a display contains a list, there
may be options that are available
but not displayed. The list on a
voice recognition screen functions
the same as a list on other displays. Scrolling or flinging can be used to
help display other entries from
the list.
Manually scrolling or paging the list
on a display during a voice
recognition session suspends the
current voice recognition event and
plays the prompt
“Please select
manually or touch the Back icon on
the infotainment display to try
again.”
If manual selection takes more than
15 seconds, the session terminates
and prompts that it has timed out.
The display returns to the display
where voice recognition was
initiated.
The Back Command
Say “Back” or touch the Back icon
on the infotainment display to go to
the previous menu.
If in voice recognition, and “Back”is
spoken all the way back to the
starting display, and then “Back”is
spoken one more time, the voice
recognition session will cancel. Help
Say
“Help” on any voice recognition
display and the help prompt for the
display is played.
Voice Recognition for the
Radio
If browsing the audio sources when
voice is touched, the voice
recognition commands for AM, FM,
and SiriusXM (if equipped) are
available.
“Switch to AM” :Switch bands to
AM and tune to the last AM radio
station.
“Switch to FM” :Switch bands to
FM and tune to the last FM radio
station.
“Switch to SXM” :Switch bands to
SiriusXM and tune to the last
SiriusXM channel.
“Tune to AM” :
Tune to the radio station whose
frequency is identified in the
command (like “nine fifty”).

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“Address”:Begin a dialog to enter
a specific destination address,
which includes the entire address
consisting of the house number,
street name, city, state/province,
and country. Do not include the
ZIP code.
“Place of Interest” :Begin a dialog
to enter a destination Place of
Interest category or major
brand name.
The name must be precisely
spoken. Nicknames or short names
for the businesses will not likely be
found. Lesser known businesses
might have to be located by
category, such as fast food, hotels,
or banks.
“Navigate to Contact” :Begin a
dialog to enter a specific destination
contact name.
“Cancel Route” :End route
guidance.
“Take Me Home” :Create a route
to a stored home location.Voice Recognition for the
Phone
“Call ” :Initiate a
call to a stored contact. The
command may include location if
the contact has location numbers
stored.
“Call At Home,” “At
Work,” “On Mobile,” or“On
Other” :Initiate a call to a stored
contact and location at home, at
work, on mobile device, or on
another phone.
“Call ” :
Initiate a call to a cell phone number
of seven digits, 10 digits, or three
digit emergency numbers.
“Pair Phone” :Begin the Bluetooth
pairing process. Follow the
instructions on the infotainment
display.
“Redial” :Initiate a call to the last
dialed number.
“Switch Phone” :Select a different
connected cell phone for outgoing
calls. “Voice Keypad”
:Begin a dialog to
enter special numbers like
international numbers. The numbers
can be entered in groups of digits
with each group of digits being
repeated back by the system. If the
group of digits is not correct, the
command “Delete”will remove the
last group of digits and allow them
to be re-entered. Once the entire
number has been entered, the
command “Call”will start dialing the
number.
Phone Assistant Voice
Recognition
Press and holdgon the steering
wheel controls to pass through and
launch Google phone assistant
or Siri.
For the low radio, whether
connected by Bluetooth or phone
projection, the only available voice
recognition is either Siri (iPhone) or
the Google Assistant (Android).

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Phone
Bluetooth (Overview)
The Bluetooth-capable system can
interact with many mobile devices,
allowing:
.Placement and receipt of calls in
a hands-free mode.
. Sharing of the device’s address
book or contact list with the
vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
. Become familiar with the
features of the mobile device.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
. Review the controls and
operation of the infotainment
system. .
Pair mobile device(s) to the
vehicle. The system may not
work with all mobile devices.
See “Pairing” later in this
section.
Vehicles with a Bluetooth system
can use a Bluetooth-capable mobile
device with a Hands-Free Profile to
make and receive phone calls. The
infotainment system and voice
recognition are used to control the
system. The system can be used
while the ignition is on or in ACC/
ACCESSORY. The range of the
Bluetooth system can be up to 9.1 m
(30 ft). Not all mobile devices
support all functions and not all
mobile devices work with the
Bluetooth system. See
my.buick.com for more information
about compatible mobile devices.
Controls
Use the controls on the center stack
and the steering wheel to operate
the Bluetooth system. Steering Wheel Controls
g:
Press to answer incoming calls
and start voice recognition on your
connected Bluetooth mobile device.
i: Press to end a call, decline a
call, or cancel an operation. Press
to mute or unmute the infotainment
system when not on a call.
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, see Using the
System 0155.
Audio System
When using the Bluetooth mobile
device system, sound comes
through the vehicle's front audio
system speakers and overrides the
audio system. The volume level
while on a mobile device call can be
adjusted by pressing the steering
wheel controls or the volume control
on the center stack. The adjusted
volume level remains in memory for
later calls. The volume cannot be
lowered beyond a certain level.

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Bluetooth (Pairing and
Using a Phone)
Pairing
A Bluetooth-enabled mobile device
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
the mobile device manufacturer's
user guide for Bluetooth functions
before pairing the device.
Pairing Information
.If no mobile device has been
connected, the Phone main
page on the infotainment display
will show the Connect Phone
option. Touch this option to
connect. Another way to connect
is to touch the Phones tab at the
top right of the display and then
touch Add Phone.
. A Bluetooth smartphone with
music capability can be paired to
the vehicle as a smartphone and
a music player at the same time.
. Up to 10 devices can be paired
to the Bluetooth system. .
The pairing process is disabled
when the vehicle is moving.
. Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
. If multiple paired cell phones are
within range of the system, the
system connects to the paired
cell phone that is set to First to
Connect. If there is no cell
phone set to First to Connect, it
will link to the cell phone which
was used last. To link to a
different paired cell phone, see
“Linking to a Different Phone”
later in this section.
Pairing a Phone 1. Make sure Bluetooth has been enabled on the cell phone
before the pairing process is
started.
2. Touch the Phone icon on the Home Page or the phone icon
on the shortcut tray near the
bottom of the display. 3. Touch Phones at the top of the
infotainment display. There is
also a Connect Phones option
in the middle of the Phone
display which will shortcut to
the Phone List menu.
4. Touch Add Phone.
5. Select the vehicle name shown on the infotainment display
from your cell phone’s
Bluetooth Settings list.
6. Follow the instructions on the cell phone to confirm the
six-digit code showing on the
infotainment display and touch
Pair. The code on the cell
phone and infotainment display
will need to be acknowledged
for a successful pair.
7. Start the pairing process on the cell phone to be paired to the
vehicle. See the cell phone
manufacturer's user guide for
information on this process.
Once the cell phone is paired,
it will show under Connected.

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8. If the vehicle name does notappear on your cell phone,
there are a few ways to start
the pairing process over:
.Turn the cell phone off and
then back on.
. Go back to the beginning of
the Phone menus on the
infotainment display and
restart the pairing process.
. Reset the cell phone, but
this step should be done as
a last effort.
9. If the cell phone prompts to accept connection or allow
phone book download, touch
Always Accept and Allow. The
phone book may not be
available if not accepted.
10. Repeat Steps 1−8 to pair additional cell phones.
First to Connect Paired Phones
If multiple paired cell phones are
within range of the system, the
system connects to the paired cell
phone that is set as First to Connect. To enable a paired cell
phone as the First to Connect
phone:
1. Make sure the cell phone is turned on.
2. Touch Settings, then touch System.
3. Touch Phones to access all paired and all connected cell
phones and mobile devices.
4. Touch the information icon to the right of the cell phone to
open the cell phone’s
settings menu.
5. Touch the First to Connect option, to enable the setting for
that device.
Cell phones and mobile devices can
be added, removed, connected, and
disconnected. A sub-menu will
display whenever a request is made
to add or manage cell phones and
mobile devices.
Secondary Phone
A cell phone can be enabled as a
Secondary Phone by touching the
information icon to the right of the paired cell phone name to open the
phone settings menu. If a cell phone
is enabled as a Secondary Phone, it
can connect simultaneously
alongside another Bluetooth mobile
device. In doing so, the Secondary
Phone will be labeled as Incoming
Calls. This means the mobile device
can only receive calls. The Address
Book of a Secondary Phone will not
be available and hands-free
outgoing calls cannot be placed
using this cell phone.
If needed, touch the Secondary
Phone while in the Phones list to
swap it into the Outgoing and
Incoming role. This role makes it
possible to place outgoing calls from
the Contacts and Recents list.
Listing All Paired and Connected
Phones
1. Touch the Phone icon on the Home Page or the phone icon
on the shortcut tray near the
bottom of the display.
2. Touch Phones.