bluetooth BUICK ENCORE GX 2020 Owner's Manual

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Infotainment System 151
Infotainment
System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . 152
Overview . . . . . . . . . . . . . . . . . . . . . 153
Steering Wheel Controls . . . . . . 154
Using the System . . . . . . . . . . . . 155
Software Updates . . . . . . . . . . . . 157
Radio
AM-FM Radio . . . . . . . . . . . . . . . . 157
HD Radio Technology . . . . . . . . 159
Radio Data System (RDS) . . . . 160
Satellite Radio . . . . . . . . . . . . . . . . 160
Radio Reception . . . . . . . . . . . . . . 161
Multi-Band Antenna . . . . . . . . . . 161
Audio Players
Avoiding Untrusted MediaDevices . . . . . . . . . . . . . . . . . . . . . 162
USB Port . . . . . . . . . . . . . . . . . . . . . 162
Auxiliary Jack . . . . . . . . . . . . . . . . 165
Bluetooth Audio . . . . . . . . . . . . . . 165
OnStar System
OnStar System . . . . . . . . . . . . . . . 166
Navigation
Using the Navigation
System . . . . . . . . . . . . . . . . . . . . . . 168
Maps . . . . . . . . . . . . . . . . . . . . . . . . . 171
Navigation Symbols . . . . . . . . . . 172
Destination . . . . . . . . . . . . . . . . . . . 173
OnStar System . . . . . . . . . . . . . . . 179
Global Positioning System (GPS) . . . . . . . . . . . . . . 180
Vehicle Positioning . . . . . . . . . . . 180
Problems with Route Guidance . . . . . . . . . . . . . . . . . . . 181
If the System Needs Service . . . . . . . . . . . . . . . . . . . . . 181
Map Data Updates . . . . . . . . . . . 182
Database Coverage Explanations . . . . . . . . . . . . . . . . 182
Voice Recognition
Voice Recognition . . . . . . . . . . . . 182
Phone
Bluetooth (Overview) . . . . . . . . . 189
Bluetooth (Pairing and Using aPhone) . . . . . . . . . . . . . . . . . . . . . . 190
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . 194
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . 195
Teen Driver . . . . . . . . . . . . . . . . . . . 201
Trademarks and License
Agreements
Trademarks and LicenseAgreements . . . . . . . . . . . . . . . . . 205

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 153
Overview
Infotainment System
The infotainment system is controlled by using the infotainment display, the
controls on the center stack, steering wheel controls.
1.{:
. Press to go to the
Home Page.
2.
g:
. Radio: Press and release to
fast seek the previous
strongest station or
channel. Press and hold to
go to the previous station or
channel. .
USB/Bluetooth: Press to
seek to the beginning of the
current or previous track.
Press and hold to quickly
reverse through a track.
Release to return to playing
speed.
3.
O:
. When off, press
Oto turn
the system on. Press and
hold to turn off. .
When on, press
Oto mute
the system and display a
status pane. Press
Oagain
to unmute the system.
. Turn to decrease or
increase the volume.
4.
d:
. Radio: Press and release to
fast seek the next strongest
station or channel. Press
and hold to go to the next
station or channel.
. USB/Bluetooth: Press to
seek the next track. Press
and hold to fast forward
through a track. Release to
return to playing speed.
5. BACK: .Press to return to the
previous screen in a menu.

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154 Infotainment System
Steering Wheel Controls

g:For vehicles with Bluetooth or
OnStar, press to interact with those
systems.
c: Press to silence the vehicle
speakers only. Press again to turn
the sound on. For vehicles with
Bluetooth or OnStar systems, press
to reject an incoming call, or to end
a current call.
The favorite and volume switches
are on the back of the steering
wheel.
1. Favorite: When on a radio source, press to select the next
or previous favorite. When on a
media source, press to select
the next or previous track.
2. Volume: Press to increase or decrease the volume.
g:For vehicles with Bluetooth or
OnStar, press to interact with those
systems.
c: Press to silence the vehicle
speakers only. Press again to turn
the sound on. For vehicles with
Bluetooth or OnStar systems, press
to reject an incoming call, or to end
a current call.
e+ : Press + to increase the
volume.
e− :Press −to decrease the
volume.

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Infotainment System 155
- FAV or FAV + :When on a radio
source, press to select the previous
or next favorite. When on a media
source, press to select the previous
or next track.
_SRC^: Press to select a source
or toggle to change favorite stations.
Using the System
Infotainment Display Icons
Infotainment display icons show
when available. When a function is
unavailable, the icon may gray out.
When a function is selected, the
icon may highlight.
Audio
Touch the Audio icon to display the
active audio source page. Examples
of available sources are AM, FM,
SXM (if equipped), USB, AUX, and
Bluetooth.
Phone
Phone icon to display the Phone
main page. See Bluetooth (Pairing
and Using a Phone) 0190 or
Bluetooth (Overview) 0189.
Nav
If equipped, touch the Nav icon to
display the embedded navigation
map. See Using the Navigation
System 0168.
Wi-Fi Hotspot
If equipped, touch the Users icon to
display the Wi-Fi Hotspot menu.
Users
If equipped, touch the Users icon to
sign in or create a new user profile,
and follow the on-screen
instructions.
Only four user profiles can be active
at one time in the vehicle. It may be
necessary to remove a profile from
the menu before creating or signing
into an existing profile. The removed
profile can be logged into at a
later time.
Settings
Touch the Settings icon to display
the Settings menu. See Settings
0 195.
Apple CarPlay
Touch the Apple CarPlay icon to
activate Apple CarPlay if equipped,
after a supported device is
connected. See Apple CarPlay and
Android Auto 0194.
Android Auto
Touch the Android Auto icon to
activate Android Auto if equipped,
after a supported device is
connected. See Apple CarPlay and
Android Auto 0194.
OnStar Services
If equipped, touch the OnStar icon
to display the OnStar Services and
Account pages.
Climate
If equipped, touch the Climate icon
to display the Climate main page.
Camera
If equipped, touch the Camera icon
to access the camera application.

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Infotainment System 157
Nudge
Nudge is used to move items a
short distance on a list or a map. To
nudge, hold and move the selected
item up or down to a new location.
Fling or Swipe
Fling or swipe is used to scroll
through a list, pan the map,
or change page views. Do this byplacing a finger on the display then
moving it rapidly up and down or
right and left.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
For vehicles with high gloss
surfaces or vehicle displays, use a
microfiber cloth to wipe surfaces.
Before wiping the surface with the
microfiber cloth, use a soft bristle
brush to remove dirt that could
scratch the surface. Then use the
microfiber cloth by gently rubbing to
clean. Never use window cleaners
or solvents. Periodically hand wash
the microfiber cloth separately,
using mild soap. Do not use bleach
or fabric softener. Rinse thoroughly
and air dry before next use.
Software Updates
Over-the-Air Software Updates
See
“Updates” underSettings 0195
for details on software updates.
Radio
AM-FM Radio
Playing the Radio
From the Home Page, touch the
Audio icon to display the active
audio source page. Choose from the
three most recently used sources
listed at the left side of the display
or touch the More icon to display a
list of available sources. Examples
of available sources are AM, FM,
SXM (if equipped), MyMedia (if
available), USB, AUX (if equipped),
and Bluetooth.
Infotainment System
Sound Menu
From any of the audio source main
pages, touch Sound to display the
following:
Equalizer : Touch to adjust Bass,
Midrange, and Treble using the
options on the infotainment display.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 165
Albums :TouchHnext to any
album to store the album as a
favorite. Touch a saved favorite to
recall a favorite album. The first
song in the album list begins to play.
Genres : Touch
Hnext to any
genre to store the genre as a
favorite. Touch a saved favorite to
recall a favorite genre. The first
song of the genre begins to play.
Podcasts : Touch
Hnext to any
podcast to store the podcast as a
favorite. Touch a saved favorite to
recall a favorite podcast. The
podcast begins to play.
Audiobooks : Touch
Hnext to any
audiobook to store the audiobook as
a favorite. Touch a saved favorite to
recall a favorite audiobook. The first
chapter in the audiobook begins
to play.
Media Playback and Mute
USB playback will be paused if the
system is muted. If the steering
wheel mute control is pressed
again, playback will resume. If the source is changed while in
mute, playback resumes and audio
will unmute.
Auxiliary Jack
This vehicle has an auxiliary input
jack in the center stack. Possible
auxiliary audio sources include:
.
Laptop computer
. Audio music player
This jack is not an audio output. Do
not plug headphones into the
auxiliary input jack. Set up an
auxiliary device while the vehicle is
in P (Park).
Connect a 3.5 mm (1/8 in) cable
from the auxiliary device to the
auxiliary input jack. When a device
is connected, the system can play
audio from the device over the
vehicle speakers.
If an auxiliary device has already
been connected, but a different
source is currently active, touch
More and then touch AUX to make
the source active. Shuffle and Browse are not
available in the AUX source menu.
Bluetooth Audio
Music may be played from a paired
Bluetooth device. See
Bluetooth
(Pairing and Using a Phone) 0190
or
Bluetooth (Overview) 0189 for help
pairing a device.
Volume and song selection may be
controlled by using the infotainment
controls or the mobile device.
If Bluetooth is selected and no
sound is present, check the volume
setting on both your mobile device
and the infotainment system.
Launch music by touching Bluetooth
from the recent sources list on the
left of the display or by touching
More and then touching the
Bluetooth device.
To play music via Bluetooth:
1. Power on the device, and pair to connect the device.

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166 Infotainment System
2. Once paired, touch Audio fromthe Home Page, then touch
Bluetooth from the recent
sources list on the left of the
display.
Bluetooth Sound Menu
See “Infotainment System Sound
Menu” underAM-FM Radio 0157.
Manage Bluetooth Devices
From the Home Page: 1. Touch the Audio icon.
2. Touch More.
3. Touch Bluetooth.
4. Touch Devices to add or delete devices.
When touching Bluetooth, the
system may not be able to launch
the audio player on the connected
device to start playing. When the
vehicle is not moving, use the
mobile device to begin playback. All devices launch audio differently.
When selecting Bluetooth as a
source, the system may show as
paused on the display. Press play
on the device or touch
pon the
display to begin playback.
Browse functionality will be provided
where supported by the Bluetooth
device. This media content will not
be part of the MyMedia
source mode.
Some smartphones support sending
Bluetooth music information to
display on the system. When the
system receives this information, it
will check to see if any is available
and display it. For more information
about supported Bluetooth features,
see my.buick.com/learn.
OnStar System
4G LTE
If equipped with 4G LTE, up to
seven devices, such as
smartphones, tablets, and laptops,
can be connected to high-speed
Internet through the vehicle’s built-in
Wi-Fi hotspot.
Call 1-888-4ONSTAR
(1-888-466-7827) to connect to an
OnStar Advisor for assistance. See
www.onstar.com for vehicle
availability, details, and system
limitations. Service and connectivity
may vary by make, model, year,
carrier, availability, and conditions.
4G LTE service is available in select
markets. 4G LTE performance is
based on industry averages and
vehicle systems design. Some
services require a data plan.
The OnStar App
If equipped, the infotainment system
has OnStar controls in the
embedded OnStar app on the Home
Page. Most OnStar functions that
can be performed with the buttons

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188 Infotainment System
“Address”:Begin a dialog to enter
a specific destination address,
which includes the entire address
consisting of the house number,
street name, city, state/province,
and country. Do not include the
ZIP code.
“Place of Interest” :Begin a dialog
to enter a destination Place of
Interest category or major
brand name.
The name must be precisely
spoken. Nicknames or short names
for the businesses will not likely be
found. Lesser known businesses
might have to be located by
category, such as fast food, hotels,
or banks.
“Navigate to Contact” :Begin a
dialog to enter a specific destination
contact name.
“Cancel Route” :End route
guidance.
“Take Me Home” :Create a route
to a stored home location.Voice Recognition for the
Phone
“Call ” :Initiate a
call to a stored contact. The
command may include location if
the contact has location numbers
stored.
“Call At Home,” “At
Work,” “On Mobile,” or“On
Other” :Initiate a call to a stored
contact and location at home, at
work, on mobile device, or on
another phone.
“Call ” :
Initiate a call to a cell phone number
of seven digits, 10 digits, or three
digit emergency numbers.
“Pair Phone” :Begin the Bluetooth
pairing process. Follow the
instructions on the infotainment
display.
“Redial” :Initiate a call to the last
dialed number.
“Switch Phone” :Select a different
connected cell phone for outgoing
calls. “Voice Keypad”
:Begin a dialog to
enter special numbers like
international numbers. The numbers
can be entered in groups of digits
with each group of digits being
repeated back by the system. If the
group of digits is not correct, the
command “Delete”will remove the
last group of digits and allow them
to be re-entered. Once the entire
number has been entered, the
command “Call”will start dialing the
number.
Phone Assistant Voice
Recognition
Press and holdgon the steering
wheel controls to pass through and
launch Google phone assistant
or Siri.
For the low radio, whether
connected by Bluetooth or phone
projection, the only available voice
recognition is either Siri (iPhone) or
the Google Assistant (Android).

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Phone
Bluetooth (Overview)
The Bluetooth-capable system can
interact with many mobile devices,
allowing:
.Placement and receipt of calls in
a hands-free mode.
. Sharing of the device’s address
book or contact list with the
vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
. Become familiar with the
features of the mobile device.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
. Review the controls and
operation of the infotainment
system. .
Pair mobile device(s) to the
vehicle. The system may not
work with all mobile devices.
See “Pairing” later in this
section.
Vehicles with a Bluetooth system
can use a Bluetooth-capable mobile
device with a Hands-Free Profile to
make and receive phone calls. The
infotainment system and voice
recognition are used to control the
system. The system can be used
while the ignition is on or in ACC/
ACCESSORY. The range of the
Bluetooth system can be up to 9.1 m
(30 ft). Not all mobile devices
support all functions and not all
mobile devices work with the
Bluetooth system. See
my.buick.com for more information
about compatible mobile devices.
Controls
Use the controls on the center stack
and the steering wheel to operate
the Bluetooth system. Steering Wheel Controls
g:
Press to answer incoming calls
and start voice recognition on your
connected Bluetooth mobile device.
i: Press to end a call, decline a
call, or cancel an operation. Press
to mute or unmute the infotainment
system when not on a call.
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, see Using the
System 0155.
Audio System
When using the Bluetooth mobile
device system, sound comes
through the vehicle's front audio
system speakers and overrides the
audio system. The volume level
while on a mobile device call can be
adjusted by pressing the steering
wheel controls or the volume control
on the center stack. The adjusted
volume level remains in memory for
later calls. The volume cannot be
lowered beyond a certain level.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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190 Infotainment System
Bluetooth (Pairing and
Using a Phone)
Pairing
A Bluetooth-enabled mobile device
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
the mobile device manufacturer's
user guide for Bluetooth functions
before pairing the device.
Pairing Information
.If no mobile device has been
connected, the Phone main
page on the infotainment display
will show the Connect Phone
option. Touch this option to
connect. Another way to connect
is to touch the Phones tab at the
top right of the display and then
touch Add Phone.
. A Bluetooth smartphone with
music capability can be paired to
the vehicle as a smartphone and
a music player at the same time.
. Up to 10 devices can be paired
to the Bluetooth system. .
The pairing process is disabled
when the vehicle is moving.
. Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
. If multiple paired cell phones are
within range of the system, the
system connects to the paired
cell phone that is set to First to
Connect. If there is no cell
phone set to First to Connect, it
will link to the cell phone which
was used last. To link to a
different paired cell phone, see
“Linking to a Different Phone”
later in this section.
Pairing a Phone 1. Make sure Bluetooth has been enabled on the cell phone
before the pairing process is
started.
2. Touch the Phone icon on the Home Page or the phone icon
on the shortcut tray near the
bottom of the display. 3. Touch Phones at the top of the
infotainment display. There is
also a Connect Phones option
in the middle of the Phone
display which will shortcut to
the Phone List menu.
4. Touch Add Phone.
5. Select the vehicle name shown on the infotainment display
from your cell phone’s
Bluetooth Settings list.
6. Follow the instructions on the cell phone to confirm the
six-digit code showing on the
infotainment display and touch
Pair. The code on the cell
phone and infotainment display
will need to be acknowledged
for a successful pair.
7. Start the pairing process on the cell phone to be paired to the
vehicle. See the cell phone
manufacturer's user guide for
information on this process.
Once the cell phone is paired,
it will show under Connected.