BUICK ENCORE GX 2021 Service Manual

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
40 Seats and Restraints
Seat Exit Memory
Seat Exit Memory is not linked to an RKE
transmitter. The position saved to
Bis
used for all drivers. To turn Seat Exit
Memory on or off, see "Vehicle
Personalization Settings" previously in this
section and Vehicle Personalization 0114.
If turned on, the position saved to
Bis
automatically recalled when one of the
following occurs:
.The vehicle is turned off and the driver
door is opened within a short time.
.The vehicle is turned off with the driver
door open.
To stop Seat Exit Memory movement, press
any of the following memory controls:
.Power seat
.Memory SET, 1, 2, orB
.Power mirror, with the driver or
passenger side mirror selected
Obstructions
If something has blocked the driver seat
while recalling a memory position, the recall
may stop. Remove the obstruction and try
the recall again. If the memory position still
does not recall, see your dealer.
Heated Front Seats
{Warning
If temperature change or pain to the skin
cannot be felt, the seat heater may cause
burns. To reduce the risk of burns, use
care when using the seat heater,
especially for long periods of time. Do
not place anything on the seat that
insulates against heat, such as a blanket,
cushion, cover, or similar item. This may
cause the seat heater to overheat. An
overheated seat heater may cause a burn
or may damage the seat.
If equipped, the controls are on the climate
control panel. The engine must be running
to operate the heated seats.
Press
MorLto heat the driver or
passenger seat cushion and seatback.
Press the control once for the highest
setting. With each press of the control, the
heated seat will change to the next lower
setting, and then the off setting. Three
lights indicate the highest setting and one
light the lowest.
The passenger seat may take longer to
heat up.
Remote Start Heated Seats
When it is cold outside, the heated seats
can be turned on automatically during a
remote vehicle start. The heated seats will
be canceled when the ignition is turned on.
Press the heated seat controls to use the
heated seats after the vehicle is started.
The heated seat indicator lights on the
control do not turn on during a remote
start.
The temperature performance of an
unoccupied seat may be reduced. This is
normal.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
Seats and Restraints 41
The heated seats will not turn on during a
remote start unless the heated seat feature
is enabled in the vehicle
personalization menu.
SeeRemote Vehicle Start 013 and
Vehicle Personalization 0114.
Folding Seatback
The front passenger seatback may fold flat.
{Warning
If you fold the seatback forward to carry
longer objects, such as skis, be sure any
such cargo is not near an airbag. In a
crash, an inflating airbag might force that
object toward a person. This could cause
severe injury or even death. Secure
objects away from the area in which an
airbag would inflate. Where Are the
Airbags? 051. Vehicle Load Limits 0193.
{Warning
Things you put on this seatback can
strike and injure people in a sudden stop
or turn, or in a crash. Remove or secure
all items before driving. To fold the seatback:
1. Lower the head restraint all the way. See Head Restraints 033
2. Move the seat as far back as possible. See Seat Adjustment 035 or
Power Seat Adjustment 035
3. Lift the lever fully and fold the seatback
forward. If necessary, move the seat belt
out of the way to access the lever.
4. Continue lowering the seatback until it is completely folded and locks in place.
To raise the seatback: 1. Lift the lever fully to unlock the seatback. Then, raise the seatback and
push it rearward until it re-engages. 2. Push and pull on the seatback to make
sure it is locked in place.
{Warning
If either seatback is not locked, it could
move forward in a sudden stop or crash.
That could cause injury to the person
sitting there. Always push and pull on
the seatbacks to be sure they are locked.
Rear Seats
Rear Seat Reminder
If equipped, the message REAR SEAT
REMINDER LOOK IN REAR SEAT displays
under certain conditions indicating there
may be an item or passenger in the rear
seat. Check before exiting the vehicle.
This feature will activate when a rear door is
opened while the vehicle is on or up to
10 minutes before the vehicle is turned on.
There will be an alert when the vehicle is
turned off. The alert does not directly detect
objects in the rear seat; instead, under
certain conditions, it detects when a rear
door is opened and closed, indicating that
there may be something in the rear seat.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
42 Seats and Restraints
The feature is active only once each time
the vehicle is turned on and off, and will
require reactivation by opening and closing
the rear doors. There may be an alert even
when there is nothing in the rear seat; for
example, if a child entered the vehicle
through the rear door and left the vehicle
without the vehicle being shut off.
The feature can be turned on or off. See
Vehicle Personalization0114.
Folding the Seatback
Either side of the seatback can be folded for
more cargo space. Fold a seatback only
when the vehicle is not moving.
Caution
Folding a rear seat with the seat belts
still fastened may cause damage to the
seat or the seat belts. Always unbuckle
the seat belts and return them to their
normal stowed position before folding a
rear seat.
To fold the seatback: 1. Fold the head restraint. See Head
Restraints 033.
2. Make sure the seat belt is in the
retainer hook
3. Pull the lever on top of the seatback tounlock the seatback. A red indicator near the seatback lever is
exposed when the seatback is unlocked.
4. Fold the seatback down. Repeat Steps 1–3 for the other seatback,
if desired.
Raising the Seatbacks
{Warning
If either seatback is not locked, it could
move forward in a sudden stop or crash.
That could cause injury to the person
sitting there. Always push and pull on
the seatbacks to be sure they are locked.
{Warning
A seat belt that is improperly routed, not
properly attached, or twisted will not
provide the protection needed in a crash.
The person wearing the belt could be
seriously injured. After raising the rear
seatback, always check to be sure that
the seat belts are properly routed and
attached, and are not twisted.
To raise a seatback:

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
Seats and Restraints 43
1. Lift the seatback up and push it rearwardto lock it in place.
A red indicator near the seatback lever
retracts when the seatback is locked in
place.
The center rear seat belt may lock when
you raise the seatback. If this happens,
let the belt go back all the way and start
again.
2. Return the head restraint to the upright position. See Head Restraints 033.
3. Push and pull the top of the seatback to be sure it is locked into position.
4. Check if the seat belt is stowed within hook at side. If not, stow seat belt in it
appropriately.
5. Repeat the steps to raise the other seatback, if necessary.
When the seat is not in use, it should be
kept in the upright, locked position.Rear Seat Armrest
The rear seat has an armrest in the center
of the seatback. Lower the armrest to access
the cupholders.
To fold, lift the armrest up and push it
rearward until it is flush with the seatback.
Seat Belts
This section describes how to use seat belts
properly, and some things not to do.
{Warning
Do not let anyone ride where a seat belt
cannot be worn properly. In a crash,
if you or your passenger(s) are not
wearing seat belts, injuries can be much
worse than if you are wearing seat belts.
You can be seriously injured or killed by
hitting things inside the vehicle harder or
by being ejected from the vehicle. In
addition, anyone who is not buckled up
can strike other passengers in the vehicle.
It is extremely dangerous to ride in a
cargo area, inside or outside of a vehicle.
In a collision, passengers riding in these
areas are more likely to be seriously
injured or killed. Do not allow passengers
to ride in any area of the vehicle that is
not equipped with seats and seat belts.
Always wear a seat belt, and check that
all passenger(s) are restrained
properly too.
This vehicle has indicators as a reminder to
buckle the seat belts. See Seat Belt
Reminders 095.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
44 Seats and Restraints
Why Seat Belts Work
When riding in a vehicle, you travel as fast
as the vehicle does. If the vehicle stops
suddenly, you keep going until something
stops you. It could be the windshield, the
instrument panel, or the seat belts!
When you wear a seat belt, you and the
vehicle slow down together. There is more
time to stop because you stop over a longer
distance and, when worn properly, your
strongest bones take the forces from the
seat belts. That is why wearing seat belts
makes such good sense.
Questions and Answers About Seat Belts
Q: Will I be trapped in the vehicle after acrash if I am wearing a seat belt?
A: You could be— whether you are
wearing a seat belt or not. Your chance
of being conscious during and after a
crash, so you canunbuckle and get out,
is much greater if you are belted.
Q: If my vehicle has airbags, why should I have to wear seat belts?
A: Airbags are supplemental systems only.
They work withseat belts —not instead
of them. Whether or not an airbag is
provided, all occupants still have to
buckle up to get the most protection.
Also, in nearly all states and in all
Canadian provinces, the law requires
wearing seat belts.
How to Wear Seat Belts Properly
Follow these rules for everyone's protection.
There are additional things to know about
seat belts and children, including smaller
children and infants. If a child will be riding
in the vehicle, see Older Children060 or Infants and Young Children
062. Review
and follow the rules for children in addition
to the following rules.
It is very important for all occupants to
buckle up. Statistics show that unbelted
people are hurt more often in crashes than
those who are wearing seat belts.
There are important things to know about
wearing a seat belt properly..Sit up straight and always keep your feet
on the floor in front of you (if possible).
.Always use the correct buckle for your
seating position.
.Wear the lap part of the belt low and
snug on the hips, just touching the
thighs. In a crash, this applies force to the

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
Seats and Restraints 45
strong pelvic bones and you would be
less likely to slide under the lap belt.
If you slid under it, the belt would apply
force on your abdomen. This could cause
serious or even fatal injuries.
.Wear the shoulder belt over the shoulder
and across the chest. These parts of the
body are best able to take belt
restraining forces. The shoulder belt locks
if there is a sudden stop or crash.
{Warning
You can be seriously injured, or even
killed, by not wearing your seat belt
properly.Never allow the lap or shoulder belt to
become loose or twisted.Never wear the shoulder belt under both
arms or behind your back.
Always use the correct buckle for your
seating position.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
46 Seats and Restraints
Never route the lap or shoulder belt over an
armrest.
{Warning
The seat belt can be pinched if it is
routed under plastic trim on the seat,
such as trim around the rear seatback
folding handle or side airbag. In a crash,
pinched seat belts might not be able to
provide adequate protection. Never allow
seat belts to be routed under plastic trim
pieces.
Lap-Shoulder Belt
All seating positions in the vehicle have a
lap-shoulder belt.The following instructions explain how to
wear a lap-shoulder belt properly.
1. Adjust the seat, if the seat is adjustable, so you can sit up straight. To see how,
see “Seats” in the Index.
2. Pick up the latch plate and pull the belt
across you. Do not let it get twisted.
The lap-shoulder belt may lock if you
pull the belt across you very quickly.
If this happens, let the belt go back
slightly to unlock it. Then pull the belt
across you more slowly.
If the shoulder portion of a passenger
belt is pulled out all the way, the child
restraint locking feature may be engaged. See
Child Restraint Systems
0 64. If this occurs, let the belt go back
all the way and start again. If the
locking feature stays engaged after
letting the belt go back to stowed
position on the seat, move the seat
rearward or recline the seat until the
shoulder belt retractor lock releases.
Engaging the child restraint locking
feature in the front outboard seating
position may affect the passenger
sensing system. See Passenger Sensing
System 055.
If the webbing locks in the latch plate
before it reaches the buckle, tilt the latch
plate flat to unlock.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
Seats and Restraints 47
3. Push the latch plate into the buckle untilit clicks.
Pull up on the latch plate to make sure
it is secure. If the belt is not long
enough, see Seat Belt Extender 049.
Position the release button on the buckle
so that the seat belt could be quickly
unbuckled if necessary.4. If equipped with a shoulder belt height adjuster, move it to the height that is
right for you. See “Shoulder Belt Height
Adjuster” later in this section for
instructions on use and important safety
information.
5. To make the lap part tight, pull up on the shoulder belt.
It may be necessary to pull stitching on the
seat belt through the latch plate to fully
tighten the lap belt on smaller occupants.To unlatch the belt, push the button on the
buckle. The belt should return to its stowed
position.
Always stow the seat belt slowly. If the seat
belt webbing returns quickly to the stowed
position, the retractor may lock and cannot
be pulled out. If this happens, pull the seat
belt straight out firmly to unlock the
webbing, and then release it. If the webbing
is still locked in the retractor, see your
dealer.
Before a door is closed, be sure the seat belt
is out of the way. If a door is slammed
against a seat belt, damage can occur to
both the seat belt and the vehicle.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
48 Seats and Restraints
Shoulder Belt Height Adjuster
The vehicle has a shoulder belt height
adjuster for the driver and front outboard
passenger seating positions.
Adjust the height so the shoulder portion of
the belt is on the shoulder and not falling
off of it. The belt should be close to, but not
contacting, the neck. Improper shoulder belt
height adjustment could reduce the
effectiveness of the seat belt in a crash. See
How to Wear Seat Belts Properly044.
To move the shoulder belt height adjuster
down, push up on the release button and
move the height adjuster to the desired position. You can move the height adjuster
up by pushing up on the shoulder belt
guide.
After the adjuster is set to the desired
position, try to move it down without
pushing the release button to make sure it
has locked into position.
Seat Belt Pretensioners
This vehicle has seat belt pretensioners for
front outboard occupants. Although the seat
belt pretensioners cannot be seen, they are
part of the seat belt assembly. They can
help tighten the seat belts during the early
stages of a moderate to severe frontal, near
frontal, or rear crash if the threshold
conditions for pretensioner activation are
met. Seat belt pretensioners can also help
tighten the seat belts in a side crash or a
rollover event.
Pretensioners work only once. If the
pretensioners activate in a crash, the
pretensioners and probably other parts of
the vehicle’s seat belt system will need to
be replaced. See
Replacing Seat Belt System
Parts after a Crash 050. Do not sit on the outboard seat belt while
entering or exiting the vehicle or at any
time while sitting in the seat. Sitting on the
seat belt can damage the webbing and
hardware.
Rear Seat Belt Comfort Guides
Rear seat belt comfort guides may provide
added seat belt comfort for older children
who have outgrown booster seats and for
some adults. When installed on a shoulder
belt, the comfort guide positions the
shoulder belt away from the neck and head.
Comfort guides are available through your
dealer for the rear outboard seating
positions. Instructions are included with the
guide.
Seat Belt Use During Pregnancy
Seat belts work for everyone, including
pregnant women. Like all occupants, they
are more likely to be seriously injured if
they do not wear seat belts.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
Seats and Restraints 49
A pregnant woman should wear a
lap-shoulder belt, and the lap portion should
be worn as low as possible, below the
rounding, throughout the pregnancy.
The best way to protect the fetus is to
protect the mother. When a seat belt is
worn properly, it is more likely that the
fetus will not be hurt in a crash. For
pregnant women, as for anyone, the key to
making seat belts effective is wearing them
properly.
Seat Belt Extender
If the vehicle's seat belt will fasten around
you, you should use it.But if a seat belt is not long enough, your
dealer will order you an extender. When
you go in to order it, take the heaviest coat
you will wear, so the extender will be long
enough for you. To help avoid personal
injury, do not let someone else use it, and
use it only for the seat it is made to fit. The
extender has been designed for adults.
Never use it for securing child restraints. For
more information on the proper use and fit
of seat belt extenders see the instruction
sheet that comes with the extender.
Safety System Check
Periodically check the seat belt reminder,
seat belts, buckles, latch plates, retractors,
shoulder belt height adjusters (if equipped),
and seat belt anchorages to make sure they
are all in working order. Look for any other
loose or damaged seat belt system parts
that might keep a seat belt system from
performing properly. See your dealer to
have it repaired. Torn, frayed, or twisted
seat belts may not protect you in a crash.
Torn or frayed seat belts can rip apart under
impact forces. If a belt is torn or frayed,
have it replaced immediately. If a belt is
twisted, it may be possible to untwist by
reversing the latch plate on the webbing.
If the twist cannot be corrected, ask your
dealer to fix it.
Make sure the seat belt reminder light is
working. See
Seat Belt Reminders 095.
Keep seat belts clean and dry. See Seat Belt
Care 049.
Seat Belt Care
Keep belts clean and dry.
Seat belts should be properly cared for and
maintained.
Seat belt hardware should be kept dry and
free of dust or debris. As necessary, exterior
hard surfaces and seat belt webbing may be
lightly cleaned with mild soap and water.
Ensure there is not excessive dust or debris
in the mechanism. If dust or debris exists in
the system please see the dealer. Parts may
need to be replaced to ensure proper
functionality of the system.
{Warning
Do not bleach or dye seat belt webbing.
It may severely weaken the webbing. In
a crash, they might not be able to
(Continued)