Brake service mode BUICK ENCORE GX 2021 Owner's Manual

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
Seats and Restraints 55
airbags inflate. The feature may also
activate, without airbag inflation, after an
event that exceeds a predetermined
threshold. After turning the ignition off and
then on again, the fuel system will return to
normal operation; the doors can be locked,
the interior lamps can be turned off, and
the hazard warning flashers can be turned
off using the controls for those features.
If any of these systems are damaged in the
crash they may not operate as normal.
{Warning
A crash severe enough to inflate the
airbags may have also damaged
important functions in the vehicle, such
as the fuel system, brake and steering
systems, etc. Even if the vehicle appears
to be drivable after a moderate crash,
there may be concealed damage that
could make it difficult to safely operate
the vehicle.
Use caution if you should attempt to
restart the engine after a crash has
occurred.In many crashes severe enough to inflate
the airbag, windshields are broken by
vehicle deformation. Additional windshield
breakage may also occur from the front
outboard passenger airbag.
.Airbags are designed to inflate only once.
After an airbag inflates, you will need
some new parts for the airbag system.
If you do not get them, the airbag
system will not be there to help protect
you in another crash. A new system will
include airbag modules and possibly other
parts. The service manual for the vehicle
covers the need to replace other parts.
.The vehicle has a crash sensing and
diagnostic module which records
information after a crash. See
Vehicle
Data Recording and Privacy 0348 and
Event Data Recorders 0349.
.Let only qualified technicians work on the
airbag systems. Improper service can
mean that an airbag system will not work
properly. See your dealer for service.
Passenger Sensing System
The vehicle has a passenger sensing system
for the front outboard passenger position.
The passenger airbag status indicator will
light on the overhead console when the
vehicle is started.
United States
Canada
The words ON and OFF, or the symbols for
on and off, will be visible during the system
check. When the system check is complete,
either the word ON or OFF, or the symbol
for on or off, will be visible. See Passenger
Airbag Status Indicator 096.

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98 Instruments and Controls
the atmosphere. A few driving trips with
the adapter removed may turn off the
light.
.Poor fuel quality can cause inefficient
engine operation and poor driveability,
which may go away once the engine is
warmed up. If this occurs, change the fuel
brand. It may require at least one full
tank of the proper fuel to turn the light
off. SeeRecommended Fuel 0239.
If the light remains on, see your dealer.
Emissions Inspection and Maintenance
Programs
If the vehicle requires an Emissions
Inspection/Maintenance test, the test
equipment will likely connect to the
vehicle's Data Link Connector (DLC).
The DLC is under the instrument panel to
the left of the steering wheel. Connecting
devices that are not used to perform an
Emissions Inspection/Maintenance test or to service the vehicle may affect vehicle
operation. See
Add-On Electrical Equipment
0 249. See your dealer if assistance is
needed.
The vehicle may not pass inspection if:
.The light is on when the engine is
running.
.The light does not come on when the
ignition is in Service Mode.
.Critical emission control systems have not
been completely diagnosed. If this
happens, the vehicle would not be ready
for inspection and might require
several days of routine driving before the
system is ready for inspection. This can
happen if the 12-volt battery has recently
been replaced or run down, or if the
vehicle has been recently serviced.
See your dealer if the vehicle will not pass
or cannot be made ready for the test.
Brake System Warning Light
MetricEnglish The vehicle brake system consists of
electronically controlled hydraulic brake
circuits. If a fault is detected, valves are
adjusted to allow the brake pedal to push
brake fluid directly into the hydraulic brake
circuits.
When a fault occurs, the brake system
warning light comes on, and Driver
Information Center (DIC) messages may
display.
Vehicle speed may also be limited and the
amount of brake pedal force applied may
need to increase. Have the vehicle brake
system serviced as soon as possible.
This light should come on briefly when the
vehicle is turned on. If it does not come on
then, have it fixed so it will be ready to
warn you if there is a problem.
The brake system warning light may also
come on when the parking brake is set,
if the vehicle has low brake fluid, or if the
brakes are severely faded. See
Brake Fluid
0 269. If the brakes are overheated, DIC
messages may display, and the vehicle
speed may be limited. If the brake fluid is
not low, if the brakes are not overheated,
and if the parking brake is fully released,
then the vehicle has a brake problem.

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Driving and Operating 191
Warning (Continued)
After driving through a large puddle of
water or a car/vehicle wash, lightly apply
the brake pedal until the brakes work
normally.
Flowing or rushing water creates strong
forces. Driving through flowing water
could cause the vehicle to be carried
away. If this happens, you and other
vehicle occupants could drown. Do not
ignore police warnings and be very
cautious about trying to drive through
flowing water.
Hydroplaning
Hydroplaning is dangerous. Water can build
up under the vehicle's tires so they actually
ride on the water. This can happen if the
road is wet enough and you are going fast
enough. When the vehicle is hydroplaning, it
has little or no contact with the road.
There is no hard and fast rule about
hydroplaning. The best advice is to slow
down when the road is wet.
Other Rainy Weather Tips
Besides slowing down, other wet weather
driving tips include:
.Allow extra following distance.
.Pass with caution.
.Keep windshield wiping equipment in
good shape.
.Keep the windshield washer fluid reservoir
filled.
.Have good tires with proper tread depth.
SeeTires 0286.
.Turn off cruise control.
.Activate All-Wheel Drive (AWD) mode. See
All-Wheel Drive 0207.
Hill and Mountain Roads
Driving on steep hills or through mountains
is different than driving on flat or rolling
terrain. Tips include:
.Keep the vehicle serviced and in good
shape.
.Check all fluid levels and brakes, tires,
cooling system, and transmission.
.Shift to a lower gear when going down
steep or long hills.
{Warning
Using the brakes to slow the vehicle on a
long downhill slope can cause brake
overheating, can reduce brake
performance, and could result in a loss of
braking. Shift the transmission to a lower
gear to let the engine assist the brakes
on a steep downhill slope.
{Warning
Coasting downhill in N (Neutral) or with
the ignition off is dangerous. This can
cause overheating of the brakes and loss
of steering assist. Always have the engine
running and the vehicle in gear.
.Drive at speeds that keep the vehicle in
its own lane. Do not swing wide or cross
the center line.
.Be alert on top of hills; something could
be in your lane (e.g., stalled car, crash).
.Pay attention to special road signs (e.g.,
falling rocks area, winding roads, long
grades, passing or no-passing zones) and
take appropriate action.
.Select All-Wheel Drive (AWD) Mode. See
All-Wheel Drive 0207.

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Driving and Operating 197
To shift out of P (Park), the vehicle must be
on and the brake pedal must be applied.
If the vehicle is in P (Park), the ignition will
turn off, and Retained Accessory Power
(RAP) will remain active. SeeRetained
Accessory Power (RAP) 0203
If the vehicle is not in P (Park), the ignition
will return to ACC/ACCESSORY and display
the message SHIFT TO PARK in the Driver
Information Center (DIC).
When the vehicle is shifted into P (Park), the
ignition system will turn off.
The vehicle may have an electric steering
column lock. The lock is activated when the
vehicle is turned off and either front door is
opened. A sound may be heard as the lock
actuates or releases. The steering column
lock may not release with the wheels turned
off center. If this happens, the vehicle may
not start. Move the steering wheel from left
to right while attempting to start the
vehicle. If this does not work, the vehicle
needs service.
Do not turn the engine off when the vehicle
is moving. This will cause a loss of power
assist in the brake and steering systems and
disable the airbags. If the vehicle must be turned off in an
emergency:
1. Brake using a firm and steady pressure. Do not pump the brakes repeatedly. This
may deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the vehicle is moving.
After shifting to N (Neutral), firmly apply
the brakes and steer the vehicle to a
safe location.
3. Come to a complete stop. Shift to P (Park) and turn the ignition off.
4. Set the electric parking brake. See Electric
Parking Brake 0209
{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over and
must be turned off while driving, press and
hold ENGINE START/ STOP for longer than
two seconds, or press twice in five seconds.
ACC/ACCESSORY (Amber Indicator Light)
This mode allows you to use some electrical
accessories when the engine is off.
With the ignition off, pressing the button
one time without the brake pedal applied
will place the ignition system in ACC/
ACCESSORY.
The ignition will switch from ACC/
ACCESSORY to OFF after five minutes to
prevent battery rundown.
ON/RUN/START (Green Indicator Light)
This mode is for driving and starting. With
the ignition off and the brake pedal applied,
pressing the button once will place the
ignition system in ON/RUN/START. Once
engine cranking begins, release the button.
Engine cranking will continue until the
engine starts. See Starting the Engine 0198.
The ignition will then remain on.
Service Mode
This power mode is available for service and
diagnostics, and to verify the proper
operation of the malfunction indicator lamp
as may be required for emission inspection
purposes. With the vehicle off and the brake
pedal not applied, pressing and holding the
button for more than five seconds will place

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198 Driving and Operating
the vehicle in Service Mode. The instruments
and audio systems will operate when the
vehicle is on, but the vehicle will not be able
to be driven. The engine will not start in
Service Mode. Press the button again to turn
the vehicle off.
Starting the Engine
Move the shift lever to P (Park) or
N (Neutral). The engine will not start in any
other position. To restart the engine when
the vehicle is already moving, use
N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you could
damage the transmission. Shift to P (Park)
only when the vehicle is stopped.
Caution
If you add electrical parts or accessories,
you could change the way the engine
operates. Any resulting damage would
not be covered by the vehicle warranty.
SeeAdd-On Electrical Equipment 0249.
Gasoline Engine Starting Procedure
1. With the Keyless Access system, the
Remote Keyless Entry (RKE) transmitter
must be in the vehicle. Press ENGINE
START/STOP with the brake pedal
applied. When the engine begins
cranking, let go of the button.
The idle speed will go down as the
engine gets warm. Do not race the
engine immediately after starting it.
If the RKE transmitter is not in the
vehicle, if there is interference, or if the
RKE battery is low, a Driver Information
Center (DIC) will display a message. See
Remote Keyless Entry (RKE) System
Operation 07
Caution
Cranking the engine for long periods of
time, by returning the ignition to the
START position immediately after
cranking has ended, can overheat and
damage the cranking motor, and drain
the battery. Wait at least 15 seconds
between each try, to let the cranking
motor cool down. 2. If the engine does not start after five to
10 seconds, especially in very cold
weather (below −18 °C or 0 °F), it could
be flooded with too much gasoline. Try
pushing the accelerator pedal all the way
to the floor and holding it there as you
press ENGINE START/ STOP. Wait at least
15 seconds between each try, to allow
the cranking motor to cool down. When
the engine starts, release the accelerator.
If the vehicle starts briefly but then
stops again, do the same thing. This
clears the extra gasoline from the
engine. Do not race the engine
immediately after starting it. Operate
the engine and transmission gently until
the oil warms up and lubricates all
moving parts.Stop/Start System
The Stop/Start system will shut off the
engine to help conserve fuel. It has
components designed for the increased
number of starts.

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206 Driving and Operating
Caution (Continued)
covered by the vehicle warranty. Shift to
R (Reverse) only after the vehicle is
stopped.
To rock the vehicle back and forth to get
out of snow, ice, or sand without damaging
the transmission, see If the Vehicle Is Stuck
0 193
N : In this position, the engine does not
connect with the wheels. To restart the
engine when the vehicle is already moving,
use N (Neutral) only.
{Warning
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is firmly on
the brake pedal, the vehicle could move
very rapidly. You could lose control and
hit people or objects. Do not shift into a
drive gear while the engine is running at
high speed.
Caution
Shifting out of P (Park) or N (Neutral)
with the engine running at high speed
may damage the transmission. The
repairs would not be covered by the
vehicle warranty. Be sure the engine is
not running at high speed when shifting
the vehicle.
Caution
A transmission hot message may display
if the automatic transmission fluid is
too hot.
Driving under this condition can damage
the vehicle. Stop and idle the engine to
cool the automatic transmission fluid.
This message clears when the
transmission fluid has cooled sufficiently.
D : This position is for normal driving.
If more power is needed for passing, press
the accelerator pedal down.
Caution
If the vehicle does not shift gears, the
transmission could be damaged. Have the
vehicle serviced right away.
Caution
Spinning the tires or holding the vehicle
in one place on a hill using only the
accelerator pedal may damage the
transmission.
The repair will not be covered by the
vehicle warranty. If the vehicle is stuck,
do not spin the tires. When stopping on
a hill, use the brakes to hold the vehicle
in place.
L : Allows the driver to select the range of
gear positions. See Manual Mode0207.
Operating Modes
The transmission may operate in a lower
gear than normal to improve vehicle
performance. The engine speed may be
higher and there may be an increase in
noise during the following conditions:
.When climbing a grade.
.When driving downhill.

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228 Driving and Operating
Turn off RPA when towing a trailer.
Automatic Parking Assist (APA) with
Braking
If equipped, APA searches for and steers the
vehicle into parallel and perpendicular
parking spots. When using APA, you must
still shift gears, while the system applies the
brakes and accelerator. A display and
audible beeps help to guide parking
maneuvers.
Do not use APA when towing a trailer.
{Warning
APA may not detect objects in the
parking space, objects that are soft or
narrow, objects high off the ground such
as flatbed trucks, objects below ground
level such as large potholes, or moving
objects (e.g. pedestrians). Always verify
that the parking space is appropriate for
parking a vehicle. APA does not respond
to changes in the parking space, such as
movement of an adjacent vehicle, or a
person or object entering the parking
space. APA does not detect or avoid(Continued)
Warning (Continued)
traffic that is behind or alongside of the
vehicle. Always be prepared to stop the
vehicle during the parking maneuver.
Press switch
Oon the center console to
enable the system to search for a parking
space that is large enough and within 1.5 m
(5 ft) of the vehicle. The vehicle speed must
be below 30 km/h (18 mph). The system
cannot:
.Detect whether it is a legal parking space.
.Park exactly lined up with the vehicle
next to it if the spot is approached at an
angle or if the parking space is angled.
.Park exactly centered in a spot that is
marked too large.
.Always detect short curbs.
When enabled, APA searches for parallel
parking spaces to the right of the vehicle. To
search for a parking space to the left, turn
on the left turn signal or, if available,
change the side selection in the
infotainment display. To switch the parking mode between
parallel and perpendicular, touch icons on
screen during the search process or,
if available, change the parking mode in the
infotainment display.
After completely passing a large enough
space, an audible beep occurs.
A red stop symbol and a shift to reverse
message are displayed.
If the vehicle is in R (Reverse), but does not
steer into the expected space, this may be
because the system is maneuvering the
vehicle into a previously detected space. The
APA system does not need service.

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266 Vehicle Care
6. Verify coolant level after the engine isshut off and the coolant is cold.
If necessary, repeat coolant fill procedure
Steps 1–6.
If the coolant still is not at the proper
level when the system cools down again,
see your dealer.
Caution
If the pressure cap is not tightly installed,
coolant loss and engine damage may
occur. Be sure the cap is properly and
tightly secured.
Automatic Coolant Service Fill Instruction
If equipped, this feature assists in filling and
removing air from the cooling system after
service of components or when coolant is
added after being too low.
To activate the fill and air removal process:
1. With a cold system, open the surge tank cap and add coolant to the indicated
mark on the surge tank.
2. Connect the vehicle to a battery charger.
3. Turn the ignition to Service Mode. See Ignition Positions 0196.
4. Turn off the air conditioning. 5. Set the parking brake.
6. At the same time, press the accelerator
and the brake for two seconds, then
release.
At the end of the cycle, check the coolant
level in the surge tank and add coolant if it
is low. Turn off the vehicle, allow the Engine
Control Module (ECM) to go to sleep, about
two minutes, and repeat Steps 3-7.
Listen for pump activation and movement of
the control valves while watching the level
of the coolant in the surge tank. If the tank
empties, turn the ignition off, carefully
remove the surge tank cap, refill to the
indicated mark, and repeat Steps 4-7. The fill
and air removal process will run for
approximately 10 minutes.
Engine Overheating
The vehicle has an engine coolant
temperature gauge to warn of the engine
overheating. See Engine Coolant
Temperature Gauge 094.
If the decision is made not to lift the hood
when this warning appears, get service help
right away. See Roadside Assistance Program
0 342. If the decision is made to lift the hood,
make sure the vehicle is parked on a level
surface.
Then check to see if the engine cooling fan
is running. If the engine is overheating, the
fan should be running. If it is not, do not
continue to run the engine. Have the vehicle
serviced.
Caution
Do not run the engine if there is a leak
in the engine cooling system. This can
cause a loss of all coolant and can
damage the system and vehicle. Have
any leaks fixed right away.
If Steam Is Coming from the Engine
Compartment
{Warning
Steam and scalding liquids from a hot
cooling system are under pressure.
Turning the pressure cap, even a little,
can cause them to come out at high
speed and you could be burned. Never
turn the cap when the cooling system,
(Continued)

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296 Vehicle Care
{Warning
Overinflating a tire could cause the tire
to rupture and you or others could be
injured. Do not exceed the maximum
pressure listed on the tire sidewall.
SeeTire Sidewall Labeling 0288 and
Vehicle Load Limits 0193.
If the tire is overinflated by more than
35 kPa (5 psi), the horn will sound multiple
times and the turn signal lamp will continue
to flash for several seconds after filling
stops.
To release and correct the pressure, while
the turn signal lamp is still flashing, briefly
press the center of the valve stem. When
the recommended pressure is reached, the
horn sounds once.
If the turn signal lamp does not flash within
15 seconds after starting to inflate the tire,
the tire fill alert has not been activated or is
not working.
If the hazard warning flashers are on, the
tire fill alert visual feedback will not work
properly.
The TPMS will not activate the tire fill alert
properly under the following conditions:
.There is interference from an external
device or transmitter.
.The air pressure from the inflation device
is not sufficient to inflate the tire.
.There is a malfunction in the TPMS.
.There is a malfunction in the horn or turn
signal lamps.
.The identification code of the TPMS
sensor is not registered to the system.
.The battery of the TPMS sensor is low.
If the tire fill alert does not operate due to
TPMS interference, move the vehicle about
1 m (3 ft) back or forward and try again.
If the tire fill alert feature is not working,
use a tire pressure gauge.
TPMS Sensor Matching Process
Each TPMS sensor has a unique
identification code. The identification code
needs to be matched to a new tire/wheel
position after rotating the vehicle’s tires or
replacing one or more of the TPMS sensors.
Also, the TPMS sensor matching process
should be performed after replacing a spare
tire with a road tire containing the TPMS
sensor. The malfunction light and the DIC
message, if equipped, should go off at the
next ignition cycle. The sensors are matched
to the tire/wheel positions, using a TPMS relearn tool, in the following order: driver
side front tire, passenger side front tire,
passenger side rear tire, and driver side rear.
See your dealer for service or to purchase a
relearn tool. A TPMS relearn tool can also be
purchased. See Tire Pressure Monitor Sensor
Activation Tool at
www.gmtoolsandequipment.com or call
1-800-GM TOOLS (1-800-468-6657).
There are two minutes to match the first
tire/wheel position, and five minutes overall
to match all four tire/wheel positions. If it
takes longer, the matching process stops
and must be restarted.
The TPMS sensor matching process is:
1. Set the parking brake.
2. Turn the ignition on without starting the vehicle or place the vehicle in Service
Mode. See Ignition Positions 0196.
3. Use SELECTor
o/pto select the
Vehicle in the Base Level Driver
Information Center (DIC). Or Use SELECT
or
o/pto select the Info page in the
Uplevel Driver Information Center (DIC).
4. Use the thumbwheel to scroll to the Tire Pressure Learn Menu Item (Base DIC) or
the Tire Pressure Menu Item screen
(Uplevel DIC).

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346 Customer Information
Gather the following information:
.Driver name, address, and telephone
number
.Driver license number
.Owner name, address, and telephone
number
.Vehicle license plate number
.Vehicle make, model, and model year
.Vehicle Identification Number (VIN)
.Insurance company and policy number
.General description of the damage to the
other vehicle
Choose a reputable repair facility that uses
quality replacement parts. See “Collision
Parts” earlier in this section.
If the airbag has inflated, see What Will You
See after an Airbag Inflates? 054.
Managing the Vehicle Damage Repair
Process
In the event that the vehicle requires
damage repairs, GM recommends that you
take an active role in its repair. If you have
a pre-determined repair facility of choice,
take the vehicle there, or have it towed
there. Specify to the facility that any
required replacement collision parts be
original equipment parts, either new Genuine GM parts or recycled original GM
parts. Remember, recycled parts will not be
covered by the GM vehicle warranty.
Insurance pays the bill for the repair, but
you must live with the repair. Depending on
your policy limits, your insurance company
may initially value the repair using
aftermarket parts. Discuss this with the
repair professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have the
vehicle repaired with Genuine GM parts,
even if your insurance coverage does not
pay the full cost.
If another party's insurance company is
paying for the repairs, you are not obligated
to accept a repair valuation based on that
insurance company's collision policy repair
limits, as you have no contractual limits
with that company. In such cases, you can
have control of the repair and parts choices
as long as the cost stays within reasonable
limits.
Publication Ordering Information
Service Manuals
Service manuals have the diagnosis and
repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system, body, etc.
Customer Literature
Owner’s manuals are written specifically for
owners and are intended to provide basic
operational information about the vehicle.
The owner’s manual includes the
Maintenance Schedule for all models.
Customer literature publications available for
purchase include owner’s manuals, warranty
manuals, and portfolios. Portfolios include an
owner’s manual, warranty manual,
if applicable, and zip lock bag or pouch.
Current and Past Models
Service manuals and customer literature are
available for many current and past model
year GM vehicles.
To order, call 1-800-551-4123 Monday–Friday,
8:00 a.m.–6:00 p.m. eastern time