infotainment BUICK ENCORE GX 2021 Owner's Manual

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 1/28/21
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . . 6
Seats and Restraints . . . . . . . . . . . . . . . . . . . . . 33
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Instruments and Controls . . . . . . . . . . . . . . . 82
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Infotainment System . . . . . . . . . . . . . . . . . . . 128
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . 180
Driving and Operating . . . . . . . . . . . . . . . . . . 186
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Service and Maintenance . . . . . . . . . . . . . . . 322
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . . 335
Customer Information . . . . . . . . . . . . . . . . . . 339
Reporting Safety Defects . . . . . . . . . . . . . . . 347
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Connected Services . . . . . . . . . . . . . . . . . . . . . 355
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 358
Introduction
The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, BUICK, the
BUICK Emblem, and ENCORE GX are
trademarks and/or service marks of General
Motors LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada, substitute
the name“General Motors of Canada
Company” for Buick Motor Division wherever
it appears in this manual.
This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may not be available in your region, or changes
subsequent to the printing of this owner’s
manual.
Refer to the purchase documentation
relating to your specific vehicle to confirm
the features.
Keep this manual in the vehicle for quick
reference.Canadian Vehicle Owners
A French language manual can be obtained
from your dealer, at www.helminc.com,
or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide
en français auprès du concessionnaire ou à
l'adresse suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Litho in U.S.A.
Part No. 84588301 C Third Printing©2021 General Motors LLC. All Rights Reserved.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
Introduction 5
1.Air Vents 0184.
2. Turn Signal Lever. See Turn and
Lane-Change Signals 0124.
IntelliBeam System Button (If Equipped).
See Exterior Lamp Controls 0121.
3. Instrument Cluster 090.
Driver Information Center (DIC) Display.
See Driver Information Center (DIC) (Base
Level) 0104 or
Driver Information Center (DIC) (Uplevel)
0 107.
4. Windshield Wiper/Washer 083.
5. Light Sensor. See Automatic Headlamp
System 0123.
Anti-Theft Alarm System. See Vehicle
Alarm System 024.
6. Hazard Warning Flashers 0124.
7. Infotainment Controls. See Overview
0 129.
8. Climate Control Systems 0180.
Dual Automatic Climate Control System
0 182.
Heated Front Seats 040. (If Equipped).
9. Power Outlets 086.
10. Wireless Charging 087 (If Equipped). 11. Auto Stop Disable Switch. See
Stop/Start
System 0198.
All-Wheel Drive Button (If Equipped).
Lane Keep Assist (LKA) 0237 (If
Equipped).
Traction Control/Electronic Stability
Control 0210.
Assistance Systems for Parking or Backing
0 224 (If Equipped).
12. Electric Parking Brake 0209.
13. Shift Lever. See Automatic Transmission
0 205.
14. USB Port 0137.
Auxiliary Jack 0139.
15. ENGINE START/STOP Button. See Ignition
Positions 0196.
16. Steering Wheel Controls 083.
17. Horn 083.
18. Steering Wheel Adjustment 083 (Out
of View).
19. Cruise Control 0212.
Adaptive Cruise Control (Camera) 0214
(If Equipped).
Heated Steering Wheel 083 (If
Equipped). Forward Collision Alert (FCA) System
0
229 (If Equipped).
20. Head-Up Display Controls (HUD) (If Equipped). See Head-Up Display (HUD)
0 109.
21. Hood Release. See Hood0253.
22. Exterior Lamp Controls 0121.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Instruments and Controls 83
Controls
Steering Wheel Adjustment
To adjust the steering wheel:1. Pull the lever down.
2. Move the steering wheel up or down.
3. Pull or push the steering wheel closer or away from you.
4. Pull the lever up to lock the steering wheel in place.
Do not adjust the steering wheel while
driving.
Steering Wheel Controls
The infotainment system can be operated
by using the steering wheel controls. See
Steering Wheel Controls 0130.
Heated Steering Wheel
(:If equipped, press to turn on or off.
A light near the button displays when the
feature is turned on.
The steering wheel takes about
three minutes to start heating.
Horn
Pressaon the steering wheel pad to
sound the horn.
Windshield Wiper/Washer
{Warning
In freezing weather, do not use the
washer until the windshield is warmed.
Otherwise the washer fluid can form ice
on the windshield, blocking your vision.
{Warning
Before driving the vehicle, always clear
snow and ice from the hood, windshield,
roof, and rear of the vehicle, including all
lamps and windows. Reduced visibility
from snow and ice buildup could lead to
a crash.
With the ignition on or in ACC/ACCESSORY,
move the windshield wiper lever to select
the wiper speed.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
86 Instruments and Controls
performing low or high speed wipes. If the
rear wiper control is off, the vehicle is in
R (Reverse), and the front windshield wiper
is performing interval wipes, then the rear
wiper automatically performs interval wipes.
This feature can be turned on or off. See
Vehicle Personalization0114.
The windshield washer reservoir is used for
the windshield and the rear window. Check
the fluid level in the reservoir if either
washer is not working. See Washer Fluid
0 267.
Rear Camera Washer
If equipped, push the windshield wiper lever
forward to spray washer fluid on the rear
camera lens. The lever returns to its starting
position when released. See Rear Camera
Mirror 027.
Compass
The vehicle may have a compass display on
the Driver Information Center (DIC). The
compass receives its heading and other
information from the Global Positioning
System (GPS) antenna, StabiliTrak/Electronic
Stability Control (ESC), and vehicle speed
information.
The compass system is designed to operate
for a certain number of miles or degrees of
turn before needing a signal from the GPS
satellites. When the compass display shows
CAL, drive the vehicle for a short distance in
an open area where it can receive a GPS
signal. The compass system will
automatically determine when a GPS signal
is restored and provide a heading again.
Clock
Set the time and date using the
infotainment system. See "Time / Date"
under Settings 0164.
Power Outlets
Power Outlet 12-Volt Direct Current
The vehicle has one 12-volt accessory power
outlet that can be used to plug in electrical
equipment, such as a cell phone or MP3
player.
{Warning
Power is always supplied to the rear
cargo power outlet. Do not leave
electrical equipment plugged in when the
vehicle is not in use because the vehicle
could catch fire and cause injury or
death.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
88 Instruments and Controls
of the system is capable of charging at a
rate up to 3 amp (15W), as requested by the
compatible smartphone. SeeRadio
Frequency Statement 0347.
{Warning
Wireless charging can affect the
operation of an implanted pacemaker or
other medical devices. If you have one, it
is recommended to consult with your
doctor before using the wireless charging
system.
The vehicle must be on, in ACC/ACCESSORY,
or Retained Accessory Power (RAP) must be
active. The wireless charging feature may
not correctly indicate charging when the
vehicle is in RAP. See Retained Accessory
Power (RAP) 0203.
The operating temperature is −20 °C (−4 °F)
to 60 °C (140 °F) for the charging system
and 0 °C (32 °F) to 35 °C (95 °F) for the
smartphone.
{Warning
Remove all objects from the charging pad
before charging your compatible
smartphone. Objects, such as coins, keys,
rings, paper clips, or cards, between the
smartphone and charging pad will
become very hot. On the rare occasion
that the charging system does not detect
an object, and the object gets wedged
between the smartphone and charger,
remove the smartphone and allow the
object to cool before removing it from
the charging pad, to prevent burns.
To charge a compatible smartphone:
1. Remove all objects from the charging pad. The system may not charge if there
are any objects on the charging pad.
2. Place the smartphone face up on the charging pad.
To maximize the charge rate, ensure the
smartphone is fully seated and centered
in the holder with nothing under it.
A thick smartphone case may prevent
the wireless charger from working,
or may reduce the charging performance.
See your dealer for additional
information.
3. A green
]will appear on the5on the
infotainment display. This indicates that
the smartphone is properly positioned
and charging. If a smartphone is placed
on the charging pad and
]does not
display, remove the smartphone from
the pad, turn it 180 degrees, and wait
three seconds before placing/aligning the
smartphone on the pad again.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
114 Instruments and Controls
.Engine and Transmission
.Tire Pressure
.Battery
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays when the vehicle's
propulsion power is reduced. A reduction in
propulsion power can affect the vehicle's
ability to accelerate. If this message is on,
but there is no observed reduction in
performance, proceed to your destination.
Under certain conditions the performance
may be reduced the next time the vehicle is
driven. The vehicle may be driven while this
message is on, but maximum acceleration
and speed may be reduced. Anytime this
message stays on, or displays repeatedly,
the vehicle should be taken to your dealer
for service as soon as possible.
Under certain operating conditions,
propulsion will be disabled. Try restarting
after the ignition has been off for
30 seconds.
Vehicle Speed Messages
SPEED LIMITED TO XXX KM/H (MPH)
This message shows that the vehicle speed
has been limited to the speed displayed. The
limited speed is a protection for various
propulsion and vehicle systems, such as
lubrication, thermal, brakes, suspension,
Teen Driver if equipped, or tires.
Vehicle Personalization
The following are all possible vehicle
personalization features. Depending on the
vehicle, some may not be available.
For System and Apps features and functions,
see Settings in infotainment system.
To access the vehicle personalization menu:1. Touch the Settings icon on the Home Page on the infotainment display.
2. Touch the desired category to display a list of available options.
3. Touch to select the desired feature setting.
4. Touch
9or l to turn off or on a
feature. 5. Touch X to go to the top level of the
Settings menu.
The menu may contain the following:
Rear Seat Reminder
This feature allows for a chime and a
message when the rear door has been
opened before or during operation of the
vehicle.
Touch Off or On.
Climate and Air Quality
Touch and the following may display:
.Auto Fan Speed
.Auto Defog
.Auto Rear Defog
.Ionizer
Auto Fan Speed
This feature will set the auto fan speed.
Touch Low, Medium, or High.
Auto Defog
When set to On, the front defog will
automatically react to temperature and
humidity conditions that may cause fogging.
Touch Off or On.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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116 Instruments and Controls
Chime Volume
This allows the selection of the chime
volume level.
Touch the infotainment controls to adjust
the volume
Hands Free Liftgate Control
The liftgate may be operated with a kicking
motion under the left side of the rear
bumper. SeeLiftgate018
Touch Off, On-Open and Close,
or On-Open Only.
Reverse Tilt Mirror
When on, the driver, passenger, or both
driver and passenger outside mirrors will tilt
downward when the vehicle is shifted into
R (Reverse) to improve visibility of the
ground near the rear wheels. They may
move from their tilted position when the
vehicle is shifted out of R (Reverse) or
turned off. See Reverse Tilt Mirrors 027.
Touch Off, On - Driver and Passenger, On -
Driver, or On - Passenger.
Rain Sense Wipers
This allows the Rainsense Wipers feature to
be disabled or enabled.
Touch Disabled or Enabled. Auto Wipe in Reverse Gear
This setting automatically turns on the rear
window wiper when the vehicle is in
R (Reverse) and the front wipers are on.
Touch Off or On.
Lighting
Touch and the following may display:
.Vehicle Locator Lights
.Exit Lighting
Vehicle Locator Lights
This feature will flash the exterior lamps
when
Kon the Remote Keyless Entry (RKE)
transmitter is pressed to locate the vehicle.
Touch Off or On.
Exit Lighting
This allows the selection of how long the
exterior lamps stay on when leaving the
vehicle when it is dark outside.
Touch Off, 30 Seconds, 60 Seconds, or 120
Seconds.
Power Door Locks
Touch and the following may display:
.Open Door Anti Lock Out
.Auto Door Unlock
.Delayed Door Lock
Open Door Anti Lock Out
This setting prevents the driver door from
locking when the door is open. If this
setting is on, the Delayed Door Lock menu
will not be available.
Touch Off or On.
Auto Door Unlock
This setting allows you to select which
doors will automatically unlock when the
vehicle is shifted into P (Park).
Touch Off, All Doors, or Driver Door.
Delayed Door Lock
This setting delays the locking of the doors.
To override the delay, press the power door
lock switch on the door.
Touch Off or On.
Remote Lock, Unlock, and Start
Touch and the following may display:
.Remote Unlock Light Feedback
.Remote Lock Feedback
.Remote Door Unlock
.Remote Start Auto Heat Seats
.Passive Door Unlock

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Instruments and Controls 117
.Passive Door Lock
.Remote Left in Vehicle Alert
Remote Unlock Light Feedback
This setting flashes the exterior lamps when
you remotely unlock the vehicle.
Touch Off or Flash Lights.
Remote Lock Feedback
This setting specifies how the vehicle
responds when you remotely lock the
vehicle.
Touch Off, Lights and Horn, Lights Only,
or Horn Only.
Remote Door Unlock
This setting specifies whether all doors,
or just the driver door, unlock when pressing
Kon the RKE transmitter.
Touch All Doors or Driver Door.
Remote Start Auto Heat Seats
This setting automatically turns on the
heated seats when using the remote start
function on cold days.
Touch Off or On. Passive Door Unlock
This setting specifies which doors unlock
when using the button on the driver door
handle to unlock the vehicle.
Touch Off, All Doors or Driver Door Only.
Passive Door Lock
This setting specifies whether the vehicle
will automatically lock, or lock and alert you
after all the doors are closed, and you walk
away from the vehicle with the RKE
transmitter. See
Remote Keyless Entry (RKE)
System Operation 07.
Touch Off, On with Horn Chirp, or On.
Remote Left in Vehicle Alert
This feature sounds an alert when the RKE
transmitter is left in the vehicle. This menu
also enables Remote No Longer in Vehicle
Alert.
Touch Off or On.
Seating Position
Touch and the following may display:
.Seat Entry Memory
.Seat Exit Memory Seat Entry Memory
This feature automatically recalls the current
driver’s previously stored 1 or 2 button
positions when the ignition is changed from
off to on or ACC/ACCESSORY. See
Memory
Seats 038.
Touch Off or On.
Seat Exit Memory
This feature automatically recalls the
previously stored exit button positions when
the ignition is changed from on or ACC/
ACCESSORY to off if the driver door is open
or opened. See Memory Seats038.
Touch Off or On.
Teen Driver
See Teen Driver 0169.
Valet Mode
This will lock the infotainment system and
steering wheel controls. It may also limit
access to vehicle storage locations,
if equipped.
To enable valet mode:
1. Enter a four-digit code on the keypad.
2. Touch Enter to go to the confirmation screen.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
Lighting 125
Interior Lighting
Instrument Panel Illumination
Control
The brightness of the instrument cluster
display, infotainment display and controls,
steering wheel controls, and all other
illuminated controls, as well as feature
status indicators can be adjusted.
The knob for this feature is on the
instrument panel beside the steering
column.
Push the knob in all the way until it extends
out and then turn the knob clockwise or
counterclockwise to brighten or dim the
lights.
Courtesy Lamps
The courtesy lamps come on automatically
when any door is opened and the dome
lamp switch is in the
1position.
Dome Lamps
The front dome lamp controls are in the
overhead console.
E:Press to turn the lamps off, even when
a door is open.
1: When the button is returned to the
middle position, the lamps turn on
automatically when a door is opened.
+: Press to turn on the dome lamps.
If equipped, the rear dome lamp controls are
in the headliner above the rear seats.
Reading Lamps
There are reading lamps on the overhead
console and over the rear seats. These lamps
come on when any door is opened.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
128 Infotainment System
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Steering Wheel Controls . . . . . . . . . . . . . . . 130
Using the System . . . . . . . . . . . . . . . . . . . . . . 131
Software Updates . . . . . . . . . . . . . . . . . . . . . . 133
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 133
HD Radio Technology . . . . . . . . . . . . . . . . . . 135
Radio Data System (RDS) . . . . . . . . . . . . . . 135
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 136
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . 136
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 136
Audio Players
Avoiding Untrusted Media Devices . . . . . 137
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . 140
OnStar System
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . 140
Navigation
Using the Navigation System . . . . . . . . . . 141
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Navigation Symbols . . . . . . . . . . . . . . . . . . . 145
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146OnStar System . . . . . . . . . . . . . . . . . . . . . . . . . 151
Global Positioning System (GPS) . . . . . . . 152
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . . 152
Problems with Route Guidance . . . . . . . . 152
If the System Needs Service . . . . . . . . . . . 153
Map Data Updates . . . . . . . . . . . . . . . . . . . . . 153
Database Coverage Explanations . . . . . . . 153
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . 153
Phone
Bluetooth (Overview) . . . . . . . . . . . . . . . . . . 159
Bluetooth (Pairing and Using a
Phone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Apple CarPlay and Android Auto . . . . . . . 163
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Trademarks and License Agreements
Trademarks and License Agreements . . . 172
Introduction
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they are
unavailable. Many infotainment features are
also available through the instrument cluster
and steering wheel controls.
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.