manual mode BUICK ENCORE GX 2021 Owner's Manual

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 1/28/21
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . . 6
Seats and Restraints . . . . . . . . . . . . . . . . . . . . . 33
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Instruments and Controls . . . . . . . . . . . . . . . 82
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Infotainment System . . . . . . . . . . . . . . . . . . . 128
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . 180
Driving and Operating . . . . . . . . . . . . . . . . . . 186
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Service and Maintenance . . . . . . . . . . . . . . . 322
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . . 335
Customer Information . . . . . . . . . . . . . . . . . . 339
Reporting Safety Defects . . . . . . . . . . . . . . . 347
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Connected Services . . . . . . . . . . . . . . . . . . . . . 355
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 358
Introduction
The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, BUICK, the
BUICK Emblem, and ENCORE GX are
trademarks and/or service marks of General
Motors LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada, substitute
the name“General Motors of Canada
Company” for Buick Motor Division wherever
it appears in this manual.
This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may not be available in your region, or changes
subsequent to the printing of this owner’s
manual.
Refer to the purchase documentation
relating to your specific vehicle to confirm
the features.
Keep this manual in the vehicle for quick
reference.Canadian Vehicle Owners
A French language manual can be obtained
from your dealer, at www.helminc.com,
or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide
en français auprès du concessionnaire ou à
l'adresse suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Litho in U.S.A.
Part No. 84588301 C Third Printing©2021 General Motors LLC. All Rights Reserved.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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10 Keys, Doors, and Windows
heard. Passive locking will then remain
disabled until
Qon the interior door is
pressed, or until the vehicle is turned on.
Remote Left in Vehicle Alert
When the vehicle is turned off and an RKE
transmitter is left in the vehicle, the horn
will chirp three times after all doors are
closed. To turn on or off see Vehicle
Personalization 0114.
Remote No Longer in Vehicle Alert
If the vehicle is on with a door open, and
then all doors are closed, the vehicle will
check for RKE transmitters inside. If an RKE
transmitter is not detected, the Driver
Information Center (DIC) will display NO
REMOTE DETECTED and the horn will chirp
three times. This occurs only once each time
the vehicle is driven.
Keyless Liftgate Opening
Press the touch pad on the liftgate handle
to open the liftgate if the RKE transmitter is
within 1 m (3 ft).
Key Access
To access a vehicle with a weak transmitter
battery, see Door Locks015.
Programming Transmitters to the Vehicle
Only RKE transmitters programmed to the
vehicle will work. If a transmitter is lost or
stolen, a replacement can be purchased and
programmed through your dealer. The
vehicle can be reprogrammed so that lost or
stolen transmitters no longer work. Each
vehicle can have up to eight transmitters
matched to it.
Programming with Recognized Transmitters
A new transmitter can be programmed to
the vehicle when there are two recognized
transmitters.
To program, the vehicle must be off and all
of the transmitters, both currently
recognized and new, must be with you.
1. Place the two recognized transmitters in transmitter pocket.
2. Insert the vehicle key of the new transmitter into the key lock cylinder on
the outside of the driver door and turn
the key to the unlock position five times
within 10 seconds.
The DIC displays READY FOR REMOTE #2,
3, 4, ETC.
3. Remove the two recognized transmittersfrom transmitter pocket. Place the new
transmitter in transmitter pocket.
4. Press ENGINE START/STOP. When the transmitter is learned the DIC display
will show that it is ready to program the
next transmitter.
5. Remove the transmitter from the transmitter pocket and press the
transmitter
KorQbutton.
To program additional transmitters,
repeat Steps 3–5.
When all additional transmitters are
programmed, press and hold ENGINE
START/STOP for 12 seconds to exit
programming mode.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 11
6. Put the key back into the transmitter.
7. Replace the key lock cylinder cap. SeeDoor Locks 015.
Programming without Recognized
Transmitters
If two currently recognized transmitters are
not available, follow this procedure to
program up to eight transmitters. This
feature is not available in Canada. This
procedure will take approximately
30 minutes to complete. The vehicle must
be off and all of the transmitters you wish
to program must be with you. 1. Remove the key lock cylinder cap on the driver door handle. See Door Locks015.
Insert the vehicle key of the transmitter
into the key lock cylinder on the driver
door handle and turn the key,
counterclockwise, to the unlock position
five times within 10 seconds.
The DIC displays REMOTE LEARN
PENDING, PLEASE WAIT.
2. Wait for 10 minutes until the DIC displays PRESS ENGINE START BUTTON TO
LEARN and then press ENGINE
START/STOP.
The DIC display will again show REMOTE
LEARN PENDING, PLEASE WAIT. 3. Repeat Step 2 two additional times. After
the third time all previously known
transmitters will no longer work with the
vehicle. Remaining transmitters can be
relearned during the next steps.
The DIC display should now show READY
FOR REMOTE # 1.
4. Place the new transmitter in transmitterpocket.
5. Press ENGINE START/STOP. When the transmitter is learned the DIC display
will show that it is ready to program the
next transmitter. 6. Remove the transmitter from the
transmitter pocket and press the
transmitter
KorQbutton.
To program additional transmitters,
repeat Steps 4–6.
When all additional transmitters are
programmed, press and hold ENGINE
START/STOP for 12 seconds to exit
programming mode.
7. Put the key back into the transmitter.
8. Replace the key lock cylinder cap. See Door Locks 015.
Starting the Vehicle with a Low
Transmitter Battery
For improved vehicle security, the RKE
transmitter is equipped with a motion
sensor. When starting the vehicle, if the
transmitter has been idle for a while, move
the transmitter slightly and try starting the
vehicle. When starting the vehicle, if the
transmitter battery is depleted or there is
signal interference, the DIC may display NO
REMOTE DETECTED, REPLACE BATTERY IN KEY,
or NO REMOTE DETECTED PLACE KEY IN KEY
POCKET THEN START YOUR VEHICLE, follow
the steps shown below.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 19
Use the pull cup to lower and close the
liftgate. Do not press the touch pad while
closing the liftgate. This may cause the
liftgate to be unlatched.
The liftgate has an electric latch. If the
battery is disconnected or has low voltage,
the liftgate will not open. The liftgate will
resume operation when the battery is
reconnected and charged.
Always close the liftgate before driving.
Power Liftgate Operation
{Warning
You or others could be injured if caught
in the path of the power liftgate. Make
sure there is no one in the way of the
liftgate as it is opening and closing.
Caution
Driving with an open and unsecured
liftgate may result in damage to the
power liftgate components.
If equipped, the power liftgate switch is on
the driver door. The vehicle must be in
P (Park).
The modes are:
.MAX: Opens to maximum height.
.3/4: Opens to a reduced height that can
be set from 3/4 to fully open. Use to
prevent the liftgate from opening into
overhead obstructions such as a garage
door or roof-mounted cargo. The liftgate
can be manually opened all the way.
.OFF: Opens manually only.
To power open or close the liftgate, select
MAX or 3/4 mode.
.Pressbtwice quickly on the RKE
transmitter until the liftgate moves.
.Press8on the driver door. The driver
door must either be unlocked or locked
without the security armed.
.Press the touch pad on the underside of
the liftgate handle after unlocking all
doors. A locked vehicle can be opened if
the RKE transmitter is within 1 m (3 ft) of
the touch pad.
.Presslon the bottom edge of the
liftgate to the left of the latch to close.
Press any liftgate button, the touch pad,
or
bon the RKE transmitter while the
liftgate is moving to stop it. Pressing any
liftgate button or pressing
btwice quickly
on the RKE transmitter restarts the
operation in the reverse direction. Pressing

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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20 Keys, Doors, and Windows
the touch pad on the liftgate handle will
restart the motion, but only in the opening
direction.
Caution
Manually forcing the liftgate to open or
close during a power cycle can damage
the vehicle. Allow the power cycle to
complete.
The power liftgate may be temporarily
disabled under extreme low temperatures,
or after repeated power cycling over a short
period of time. If this occurs, the liftgate can
still be operated manually.
If the vehicle is shifted out of P (Park) while
the power function is in progress, the
liftgate will continue to completion. If the
vehicle is accelerated before the liftgate has
completed moving, the liftgate may stop or
reverse direction. Check for DIC messages
and make sure the liftgate is closed and
latched before driving.
Falling Liftgate Detection
If the power liftgate automatically closes
after a power opening cycle, it indicates that
the system is reacting to excess weight on
the liftgate or a possible support strut
failure. A repetitive chime will sound while the falling liftgate detection feature is
operating. Remove any excess weight. If the
liftgate continues to automatically close
after opening, see your dealer for service
before using the power liftgate.
Interfering with the power liftgate motion
or manually closing the liftgate too quickly
after power opening may resemble a
support strut failure. This could also activate
the falling liftgate detection feature. Allow
the liftgate to complete its operation and
wait a few seconds before manually closing
the liftgate.
Obstacle Detection Features
If the liftgate encounters an obstacle during
a power open or close cycle, the liftgate will
automatically reverse direction and move a
short distance away from the obstacle. After
removing the obstruction, the power liftgate
operation can be used again. If the liftgate
encounters multiple obstacles on the same
power cycle, the power function will
deactivate. After removing the obstructions,
manually close the liftgate which will allow
normal power operation functions to
resume.
If the vehicle is locked while the liftgate is
closing, and an obstacle is encountered that
prevents the liftgate from completely
closing, the horn will sound as an alert that
the liftgate did not close.
Setting the 3/4 Mode
To change the position the liftgate stops at
when opening:
1. Select MAX or 3/4 mode and power open the liftgate.
2. Stop the liftgate movement at the desired height by pressing any liftgate
switch. Manually adjust the liftgate
position if needed.
3. Press and hold
lto the left of the
latch at the bottom of the liftgate until
the turn signals flash and a beep sounds.
This indicates the setting has been
recorded.
The liftgate cannot be set below a minimum
programmable height. If there is no light
flash or sound, then the height adjustment
may be too low.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Manual Operation
Select OFF to manually operate the liftgate.
See“Manual Liftgate” at the beginning of
this section.
Caution
Attempting to move the liftgate too
quickly and with excessive force may
result in damage to the vehicle.
Operate the liftgate manually with a
smooth motion and moderate speed. The
system includes a feature which limits the
manual closing speed to protect the
components.
Hands-Free Operation
If equipped, the liftgate may be operated
with a kicking motion near the left side of
the rear bumper at the location of the
projected logo. The RKE transmitter must be
within 1 m (3 ft) of the rear bumper to
operate the power liftgate hands-free.
The hands-free feature will not work while
the liftgate is moving. To stop the liftgate
while in motion use one of the liftgate
switches. The hands-free feature can be customized.
See
Vehicle Personalization 0114. Choose
from the following:
On-Open and Close : The kicking motion is
activated to both open and close the
liftgate.
On-Open Only : The kicking motion is
activated to only open the liftgate.
Off : The feature is disabled.
Kick Zone
To operate, move your foot in a forward
kicking motion near the left side of the rear
bumper at the location of the projected logo, then pull it back. The kick must come
within 14 cm (6 in) of the rear bumper to
activate. Then step back.
Caution
Splashing water may cause the liftgate to
open. Keep the RKE transmitter away
from the rear bumper detection area or
turn the liftgate mode to OFF when
cleaning or working near the rear bumper
to avoid accidental opening.
.Do not sweep your foot side to side.
.Do not keep your foot under the bumper;
the liftgate will not activate.
.Do not touch the liftgate until it has
stopped moving.
When closing the liftgate using this feature,
there will be a short delay. The taillamps
will flash and a chime will sound.
Step away from the liftgate before it starts
moving.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 25
Disarming the Alarm System
To disarm the alarm system or turn off the
alarm if it has been activated:
.PressKon the RKE transmitter.
.Unlock the vehicle using the Keyless
Access system.
.Start the vehicle.
To avoid setting off the alarm by accident:
.Lock the vehicle after all occupants have
left the vehicle and all doors are closed.
.Always unlock a door with the RKE
transmitter or use the Keyless Access
system.
Unlocking the driver door with the key will
not disarm the system or turn off the alarm.
How to Detect a Tamper Condition
IfKis pressed and the horn chirps and the
lights flash three times, the alarm was
activated while the alarm system was
armed.
If the alarm system has been activated, a
message will appear on the DIC.
Immobilizer
See Radio Frequency Statement 0347.
Immobilizer Operation
This vehicle has a passive theft-deterrent
system.
The system does not have to be manually
armed or disarmed.
The vehicle is automatically immobilized
when the vehicle is turned off.
The immobilization system is disarmed
when the ignition is on or in ACC/
ACCESSORY and a valid transmitter is
present in the vehicle.
The security light in the instrument cluster
comes on if there is a problem with arming
or disarming the theft-deterrent system.
The system has one or more RKE
transmitters matched to an immobilizer
control unit in the vehicle. Only a correctly
matched RKE transmitter will start the
vehicle. If the transmitter is ever damaged,
the vehicle may not start. When trying to start the vehicle, the
security light may come on briefly when the
ignition is turned on.
If the engine does not start and the security
light stays on, there is a problem with the
system. Turn the ignition off and try again.
If the vehicle will not change ignition
modes, and the RKE transmitter appears to
be undamaged, try another transmitter. Or,
try placing the transmitter into the
transmitter pocket located in the center
console. See Starting the Vehicle With a Low
Transmitter Battery under
Remote Keyless
Entry (RKE) System Operation 07.
If the ignition mode will not change with
the other transmitter or with a transmitter
in the transmitter pocket, your vehicle needs
service. If the ignition does change modes,
the first transmitter may be faulty. See your
dealer who can service the theft-deterrent
system and have a new RKE transmitter
programmed to the vehicle.
It is possible for the immobilizer system to
learn new or replacement RKE transmitters.
Up to eight transmitters can be
programmed for the vehicle. To program
additional transmitters, see Programming
Transmitters to the Vehicle under Remote
Keyless Entry (RKE) System Operation 07.

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Keys, Doors, and Windows 29
{Warning
The Rear Camera Mirror (RCM) has a
limited view. Portions of the road,
vehicles, and other objects may not be
seen. Do not drive or park the vehicle
using only this camera. Objects may
appear closer than they are. Check the
outside mirrors or glance over your
shoulder when making lane changes or
merging. Failure to use proper care may
result in injury, death, or vehicle damage.
Troubleshooting
See your dealer for service if a blue
screen and
are displayed in the mirror, and the display
shuts off. Also, push the tab as indicated to
return to the automatic dimming mode.
The Rear Camera Mirror may not work
properly or display a clear image if:
.There is glare from the sun or headlamps.
This may obstruct objects from view.
If needed, push the tab to turn off the
display.
.Dirt, snow, or other debris blocks the
camera lens. Clean the lens with a soft
damp cloth, or if equipped, with the Rear
Camera Washer. SeeRear Window Wiper/
Washer 085.
.The camera’s mounting on the vehicle has
been damaged, and/or the position or the
mounting angle of the camera has
changed.
Windows
{
Warning
Never leave a child, a helpless adult, or a
pet alone in a vehicle, especially with the
windows closed in warm or hot weather.
They can be overcome by the extreme
heat and suffer permanent injuries or
even death from heat stroke.

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32 Keys, Doors, and Windows
Sunroof Switch
Express-Open/Express-Close :To
express-open the sunroof, fully press and
release
i(1). Press the switch again to
stop it. To express-close the sunroof, fully
press and release
g(1). Press the switch
again to stop it.
Open/Close (Manual Mode) : To open the
sunroof, press to the first position, and hold
i(1) until the sunroof reaches the
desired position. Press and hold
g(1) to
close it.
Vent : From the closed position,
i(1) to
vent the sunroof.
Sunshade Switch
Express-Open/Express-Close : To
express-open the sunshade, fully press and
release
r(2). To express-close the
sunshade, fully press and release
s(2).
Press the switch again to stop it.
Open/Close (Manual Mode) : To open the
sunshade, press to the first position, and
hold
r(2) until the sunshade reaches the
desired position. Press
s(2) to close the
sunshade. When the sunroof is opened, an air deflector
will automatically raise.
The air deflector will retract when the
sunroof is closed.
Automatic Reversal System
The sunroof has an automatic reversal
system that is only active when the sunroof
is operated in express-close mode.
If an object is in the path while express
closing, the reversal system will detect an
object, stop, and open the sunroof or power
sunshade slightly.
If frost or other conditions prevent closing,
override the feature by closing the sunroof
in manual mode. To stop movement, release
the switch.
In the event of closing difficulties like frost
or other conditions, it is possible to override
the reversal system. To override the reversal
system, close in manual mode. To stop the
movement, release the switch.
Dirt and debris may collect on the sunroof
seal or in the track. This could cause an
issue with sunroof operation or noise.
It could also plug the water drainage
system. Periodically open the sunroof and
remove any obstacles or loose debris. Wipe
the sunroof seal and roof sealing area using
a clean cloth, mild soap, and water. Do not
remove grease from the sunroof.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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48 Seats and Restraints
Shoulder Belt Height Adjuster
The vehicle has a shoulder belt height
adjuster for the driver and front outboard
passenger seating positions.
Adjust the height so the shoulder portion of
the belt is on the shoulder and not falling
off of it. The belt should be close to, but not
contacting, the neck. Improper shoulder belt
height adjustment could reduce the
effectiveness of the seat belt in a crash. See
How to Wear Seat Belts Properly044.
To move the shoulder belt height adjuster
down, push up on the release button and
move the height adjuster to the desired position. You can move the height adjuster
up by pushing up on the shoulder belt
guide.
After the adjuster is set to the desired
position, try to move it down without
pushing the release button to make sure it
has locked into position.
Seat Belt Pretensioners
This vehicle has seat belt pretensioners for
front outboard occupants. Although the seat
belt pretensioners cannot be seen, they are
part of the seat belt assembly. They can
help tighten the seat belts during the early
stages of a moderate to severe frontal, near
frontal, or rear crash if the threshold
conditions for pretensioner activation are
met. Seat belt pretensioners can also help
tighten the seat belts in a side crash or a
rollover event.
Pretensioners work only once. If the
pretensioners activate in a crash, the
pretensioners and probably other parts of
the vehicle’s seat belt system will need to
be replaced. See
Replacing Seat Belt System
Parts after a Crash 050. Do not sit on the outboard seat belt while
entering or exiting the vehicle or at any
time while sitting in the seat. Sitting on the
seat belt can damage the webbing and
hardware.
Rear Seat Belt Comfort Guides
Rear seat belt comfort guides may provide
added seat belt comfort for older children
who have outgrown booster seats and for
some adults. When installed on a shoulder
belt, the comfort guide positions the
shoulder belt away from the neck and head.
Comfort guides are available through your
dealer for the rear outboard seating
positions. Instructions are included with the
guide.
Seat Belt Use During Pregnancy
Seat belts work for everyone, including
pregnant women. Like all occupants, they
are more likely to be seriously injured if
they do not wear seat belts.