manual service mode BUICK ENCORE GX 2022 Owners Manual

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15481080) - 2022 - CRC - 6/1/21
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . . 6
Seats and Restraints . . . . . . . . . . . . . . . . . . . . . 34
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Instruments and Controls . . . . . . . . . . . . . . . 84
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Infotainment System . . . . . . . . . . . . . . . . . . . 130
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . . 182
Driving and Operating . . . . . . . . . . . . . . . . . . 189
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Service and Maintenance . . . . . . . . . . . . . . . 328
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Customer Information . . . . . . . . . . . . . . . . . . 345
Reporting Safety Defects . . . . . . . . . . . . . . . 353
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Connected Services . . . . . . . . . . . . . . . . . . . . . 361
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 364
Introduction
The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, BUICK, the
BUICK Emblem, and ENCORE GX are
trademarks and/or service marks of General
Motors LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada, substitute
the name“General Motors of Canada
Company” for Buick Motor Division wherever
it appears in this manual.
This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may
not be available in your region, or changes subsequent to the printing of this owner’s
manual, including changes in standard or
optional content.
Refer to the purchase documentation
relating to your specific vehicle to confirm
the features.
Keep this manual in the vehicle for quick
reference.Canadian Vehicle Owners
A French language manual can be obtained
from your dealer, at www.helminc.com,
or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide
en français auprès du concessionnaire ou à
l'adresse suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Litho in U.S.A.
Part No. 84783953 B Second Printing©2021 General Motors LLC. All Rights Reserved.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15481080) - 2022 - CRC - 6/1/21
Keys, Doors, and Windows 21
liftgate continues to automatically close
after opening, see your dealer for service
before using the power liftgate.
Interfering with the power liftgate motion
or manually closing the liftgate too quickly
after power opening may resemble a
support strut failure. This could also activate
the falling liftgate detection feature. Allow
the liftgate to complete its operation and
wait a few seconds before manually closing
the liftgate.
Obstacle Detection Features
If the liftgate encounters an obstacle during
a power open or close cycle, the liftgate will
automatically reverse direction and move a
short distance away from the obstacle. After
removing the obstruction, the power liftgate
operation can be used again. If the liftgate
encounters multiple obstacles on the same
power cycle, the power function will
deactivate. After removing the obstructions,
manually close the liftgate which will allow
normal power operation functions to
resume.If the vehicle is locked while the liftgate is
closing, and an obstacle is encountered that
prevents the liftgate from completely
closing, the horn will sound as an alert that
the liftgate did not close.
Setting the 3/4 Mode
To change the position the liftgate stops at
when opening:
1. Select MAX or 3/4 mode and power open the liftgate.
2. Stop the liftgate movement at the desired height by pressing any liftgate
switch. Manually adjust the liftgate
position if needed.
3. Press and hold
lto the left of the
latch at the bottom of the liftgate until
the turn signals flash and a beep sounds.
This indicates the setting has been
recorded.
The liftgate cannot be set below a minimum
programmable height. If there is no light
flash or sound, then the height adjustment
may be too low.
Manual Operation
Select OFF to manually operate the liftgate.
See “Manual Liftgate” at the beginning of
this section.
Caution
Attempting to move the liftgate too
quickly and with excessive force may
result in damage to the vehicle.
Operate the liftgate manually with a
smooth motion and moderate speed. The
system includes a feature which limits the
manual closing speed to protect the
components.
Hands-Free Operation
If equipped, the liftgate may be operated
with a kicking motion near the left side of
the rear bumper at the location of the
projected logo. The RKE transmitter must be
within 1 m (3 ft) of the rear bumper to
operate the power liftgate hands-free.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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26 Keys, Doors, and Windows
Disarming the Alarm System
To disarm the alarm system or turn off the
alarm if it has been activated:
.PressKon the RKE transmitter.
.Unlock the vehicle using the Keyless
Access system.
.Start the vehicle.
To avoid setting off the alarm by accident:
.Lock the vehicle after all occupants have
left the vehicle and all doors are closed.
.Always unlock a door with the RKE
transmitter or use the Keyless Access
system.
Unlocking the driver door with the key will
not disarm the system or turn off the alarm.
How to Detect a Tamper Condition
IfKis pressed and the horn chirps and the
lights flash three times, the alarm was
activated while the alarm system was
armed.
If the alarm system has been activated, a
message will appear on the DIC.
Immobilizer
See Radio Frequency Statement 0353.
Immobilizer Operation
This vehicle has a passive theft-deterrent
system.
The system does not have to be manually
armed or disarmed.
The vehicle is automatically immobilized
when the vehicle is turned off.
The immobilization system is disarmed
when the ignition is on or in ACC/
ACCESSORY and a valid transmitter is
present in the vehicle.
The security light in the instrument cluster
comes on if there is a problem with arming
or disarming the theft-deterrent system.
The system has one or more RKE
transmitters matched to an immobilizer
control unit in the vehicle. Only a correctly
matched RKE transmitter will start the
vehicle. If the transmitter is ever damaged,
the vehicle may not start. When trying to start the vehicle, the
security light may come on briefly when the
ignition is turned on.
If the engine does not start and the security
light stays on, there is a problem with the
system. Turn the ignition off and try again.
If the vehicle will not change ignition
modes, and the RKE transmitter appears to
be undamaged, try another transmitter. Or,
try placing the transmitter into the
transmitter pocket located in the center
console. See Starting the Vehicle With a Low
Transmitter Battery under
Remote Keyless
Entry (RKE) System Operation 07.
If the ignition mode will not change with
the other transmitter or with a transmitter
in the transmitter pocket, your vehicle needs
service. If the ignition does change modes,
the first transmitter may be faulty. See your
dealer who can service the theft-deterrent
system and have a new RKE transmitter
programmed to the vehicle.
It is possible for the immobilizer system to
learn new or replacement RKE transmitters.
Up to eight transmitters can be
programmed for the vehicle. To program
additional transmitters, see Programming
Transmitters to the Vehicle under Remote
Keyless Entry (RKE) System Operation 07.

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30 Keys, Doors, and Windows
{Warning
The Rear Camera Mirror (RCM) has a
limited view. Portions of the road,
vehicles, and other objects may not be
seen. Do not drive or park the vehicle
using only this camera. Objects may
appear closer than they are. Check the
outside mirrors or glance over your
shoulder when making lane changes or
merging. Failure to use proper care may
result in injury, death, or vehicle damage.
Troubleshooting
See your dealer for service if a blue
screen and
are displayed in the mirror, and the display
shuts off. Also, push the tab as indicated to
return to the automatic dimming mode.
The Rear Camera Mirror may not work
properly or display a clear image if:
.There is glare from the sun or headlamps.
This may obstruct objects from view.
If needed, push the tab to turn off the
display.
.Dirt, snow, or other debris blocks the
camera lens. Clean the lens with a soft
damp cloth, or if equipped, with the Rear
Camera Washer. SeeRear Window Wiper/
Washer 087.
.The camera’s mounting on the vehicle has
been damaged, and/or the position or the
mounting angle of the camera has
changed.
Windows
{
Warning
Never leave a child, a helpless adult, or a
pet alone in a vehicle, especially with the
windows closed in warm or hot weather.
They can be overcome by the extreme
heat and suffer permanent injuries or
even death from heat stroke.

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Seats and Restraints 57
normal operation; the doors can be locked,
the interior lamps can be turned off, and
the hazard warning flashers can be turned
off using the controls for those features.
If any of these systems are damaged in the
crash they may not operate as normal.
{Warning
A crash severe enough to inflate the
airbags may have also damaged
important functions in the vehicle, such
as the fuel system, brake and steering
systems, etc. Even if the vehicle appears
to be drivable after a moderate crash,
there may be concealed damage that
could make it difficult to safely operate
the vehicle.
Use caution if you should attempt to
restart the engine after a crash has
occurred.
In many crashes severe enough to inflate
the airbag, windshields are broken by
vehicle deformation. Additional windshield
breakage may also occur from the front
outboard passenger airbag.
.Airbags are designed to inflate only once.
After an airbag inflates, you will need
some new parts for the airbag system. If you do not get them, the airbag
system will not be there to help protect
you in another crash. A new system will
include airbag modules and possibly other
parts. The service manual for the vehicle
covers the need to replace other parts.
.The vehicle has a crash sensing and
diagnostic module which records
information after a crash. See
Vehicle
Data Recording and Privacy 0354 and
Event Data Recorders 0355.
.Let only qualified technicians work on the
airbag systems. Improper service can
mean that an airbag system will not work
properly. See your dealer for service.
Passenger Sensing System
The vehicle has a passenger sensing system
for the front outboard passenger position.
The passenger airbag status indicator will
light on the overhead console when the
vehicle is started.
United States
Canada
The words ON and OFF, or the symbols for
on and off, will be visible during the system
check. When the system check is complete,
either the word ON or OFF, or the symbol
for on or off, will be visible. See Passenger
Airbag Status Indicator 099.
The passenger sensing system turns off the
front outboard passenger frontal airbag and
knee airbag under certain conditions. No
other airbag is affected by the passenger
sensing system.
The passenger sensing system works with
sensors that are part of the front outboard
passenger seat and seat belt.
The sensors are designed to detect the
presence of a properly seated occupant and
determine if the front outboard passenger
frontal airbag, and knee airbag, should be
allowed to inflate or not.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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100 Instruments and Controls
If a short distance must be driven with the
light on, be sure to turn off all accessories,
such as the radio and air conditioner. Find a
safe place to stop the vehicle.
Malfunction Indicator Lamp
(Check Engine Light)
This light is part of the vehicle’s emission
control on-board diagnostic system. If this
light is on while the engine is running, a
malfunction has been detected and the
vehicle may require service. The light should
come on to show that it is working when
the ignition is in Service Mode. SeeIgnition
Positions 0200.
Malfunctions are often indicated by the
system before any problem is noticeable.
Being aware of the light and seeking service
promptly when it comes on may prevent
damage.
Caution
If the vehicle is driven continually with
this light on, the emission control system
may not work as well, the fuel economy
may be lower, and the vehicle may not
run smoothly. This could lead to costly
repairs that might not be covered by the
vehicle warranty.
Caution
Modifications to the engine, transmission,
exhaust, intake, or fuel system, or the
use of replacement tires that do not
meet the original tire specifications, can
cause this light to come on. This could
lead to costly repairs not covered by the
vehicle warranty. This could also affect
the vehicle’s ability to pass an Emissions
Inspection/Maintenance test. See
Accessories and Modifications 0256.
If the light is flashing : A malfunction has
been detected that could damage the
emission control system and increase vehicle
emissions. Diagnosis and service may be
required. To help prevent damage, reduce vehicle
speed and avoid hard accelerations and
uphill grades. If towing a trailer, reduce the
amount of cargo being hauled as soon as
possible.
If the light continues to flash, find a safe
place to park. Turn the vehicle off and wait
at least 10 seconds before restarting the
engine. If the light is still flashing, follow
the previous guidelines and see your dealer
for service as soon as possible.
If the light is on steady :
A malfunction has
been detected. Diagnosis and service may be
required.
Check the following:
.If fuel has been added to the vehicle
using the capless fuel funnel adapter,
make sure that it has been removed. See
“Filling the Tank with a Portable Gas Can”
under Filling the Tank 0244. The
diagnostic system can detect if the
adapter has been left installed in the
vehicle, allowing fuel to evaporate into
the atmosphere. A few driving trips with
the adapter removed may turn off the
light.
.Poor fuel quality can cause inefficient
engine operation and poor driveability,
which may go away once the engine is

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Instruments and Controls 101
warmed up. If this occurs, change the fuel
brand. It may require at least one full
tank of the proper fuel to turn the light
off. SeeRecommended Fuel 0243.
If the light remains on, see your dealer.
Emissions Inspection and Maintenance
Programs
If the vehicle requires an Emissions
Inspection/Maintenance test, the test
equipment will likely connect to the
vehicle's Data Link Connector (DLC).
The DLC is under the instrument panel to
the left of the steering wheel. Connecting
devices that are not used to perform an
Emissions Inspection/Maintenance test or to
service the vehicle may affect vehicle
operation. See Add-On Electrical Equipment
0 254. See your dealer if assistance is
needed. The vehicle may not pass inspection if:
.The light is on when the engine is
running.
.The light does not come on when the
ignition is in Service Mode.
.Critical emission control systems have not
been completely diagnosed. If this
happens, the vehicle would not be ready
for inspection and might require
several days of routine driving before the
system is ready for inspection. This can
happen if the 12-volt battery has recently
been replaced or run down, or if the
vehicle has been recently serviced.
See your dealer if the vehicle will not pass
or cannot be made ready for the test.
Brake System Warning Light
MetricEnglish This light should come on briefly when the
vehicle is turned on. If it does not come on
then, have it fixed so it will be ready to
warn you if there is a problem.
If the light comes on and stays on at start
up, there is a brake problem. Have the brake
system inspected right away.
If the light comes on while driving, pull off
the road and stop carefully. The brake
system has electric brake boost. Vehicle
speed may be limited when the brake
system warning light comes on. The brake
pedal might be harder to push, or the brake
pedal may go closer to the floor. It could
take longer to stop. If the light is still on,
have the vehicle towed for service. See
Towing the Vehicle
0316.
{Warning
The brake system might not be working
properly if the brake system warning
light is on. Driving with the brake system
warning light on can lead to a crash.
If the light is still on after the vehicle has
been pulled off the road and carefully
stopped, have the vehicle towed for
service.

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Instruments and Controls 105
the light will come on at every ignition
cycle. SeeTire Pressure Monitor Operation
0 299.
Engine Oil Pressure Light
Oil pressure can vary with engine speed,
outside temperature, and oil viscosity.
On some models, the oil pump will vary
engine oil pressure according to engine
needs. Oil pressure may change quickly as
the engine speed or load varies. This is
normal. If the oil pressure warning light or
Driver Information Center (DIC) message
indicates oil pressure outside the normal
operating range, check the vehicle's oil as
soon as possible.
Caution
Lack of proper engine oil maintenance
can damage the engine. Driving with the
engine oil low can also damage the
engine. The repairs would not be covered
by the vehicle warranty. Check the oil
level as soon as possible. Add oil if
required, but if the oil level is within the
operating range and the oil pressure is
(Continued)
Caution (Continued)
still low, have the vehicle serviced.
Always follow the maintenance schedule
for changing engine oil.
This light should come on briefly as the
engine is started. If it does not come on,
have the vehicle serviced by your dealer.
If the light comes on and stays on, it means
that oil is not flowing through the engine
properly. The vehicle could be low on oil
and might have some other system
problem. See your dealer.
Low Fuel Warning Light
A Low Fuel Warning Light near the fuel
gauge comes on briefly when the ignition is
turned on as a check to show it is working.
It also comes on when the fuel gauge
indicator nears empty. The light turns off
when fuel is added. If it does not, have the
vehicle serviced.
Security Light
The security light should come on briefly as
the engine is started. If it does not come on,
have the vehicle serviced by your dealer.
If the system is working normally, the
indicator light turns off.
If the light stays on and the engine does
not start, there could be a problem with the
theft-deterrent system. See Immobilizer
Operation 026.

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138 Infotainment System
broadcast incorrect information that causes
the radio features to work improperly. If this
happens, contact the radio station.
When information is broadcast from a RDS
station, the station name or call letters
display on the audio screen. Radio text
supporting the currently playing broadcast
may also appear.
Satellite Radio
SiriusXM Radio Service
If equipped, vehicles with a valid SiriusXM
radio subscription can receive SiriusXM
programming.
SiriusXM radio has a wide variety of
programming and commercial-free music,
coast to coast, in digital-quality sound. In
the U.S., see www.siriusxm.com or call
1-888-601-6296. In Canada, see
www.siriusxm.ca or call 1-877-438-9677.
When SiriusXM is active, the channel name,
number, song title, and artist appear on the
display.
SiriusXM with 360L
SiriusXM with 360L interface has enhanced
in-vehicle listening experience for
subscribers. The experience now offers morecategories and system learned
recommendations toward discovering more
personalized content.
To use the full SiriusXM 360L program,
including streaming content and listening
recommendations, OnStar Connected Access
is required. Connected vehicle services vary
by model and require a complete working
electrical system, cell reception, and GPS
signal. An active connected plan is required.
Reference the SiriusXM user guide for use
and subscription information.
Radio Reception
Unplug electronic devices from the accessory
power outlets if there is interference or
static in the radio.
FM
FM signals only reach about 16 to 65 km (10
to 40 mi). Although the radio has a built-in
electronic circuit that automatically works to
reduce interference, some static can occur,
especially around tall buildings or hills,
causing the sound to fade in and out.
AM
The range for most AM stations is greater
than for FM, especially at night. The longer
range can cause station frequencies to
interfere with each other. Static can also
occur when things like storms and power
lines interfere with radio reception. When
this happens, try reducing the treble on the
radio.
SiriusXM Satellite Radio Service
If equipped, SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with satellite
radio signals, causing the sound to fade in
and out. In addition, traveling or standing
under heavy foliage, bridges, garages,
or tunnels may cause loss of the SiriusXM
signal for a period of time. Some cellular
services may interfere with SXM reception
causing loss of signal.
Mobile Device Usage
Mobile device usage, such as making or
receiving calls, charging, or just having the
mobile device on may cause static
interference in the radio. Unplug the mobile
device or turn it off if this happens.

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148 Infotainment System
names, street addresses, and turn
restrictions. A detailed area includes all
major highways, service roads, and
residential roads. The detailed areas include
Places of Interest (POIs) such as restaurants,
airports, banks, hospitals, police stations, gas
stations, tourist attractions, and historical
monuments.
If the vehicle does not have an applicable
service plan, the map database may not
include data for newly constructed areas or
map database corrections that are
completed after production. The navigation
system provides full route guidance in the
detailed map areas.
Zoom Control
The zoom control display is shown on the
map view. A few ways to zoom in or
out are:
.Touch + or–to zoom in or out on
the map.
.Double tap with one finger to zoom in or
single tap with two fingers to zoom out
on the map.
.Use the index finger and thumb to zoom
out by pinching and then zoom in by
spreading those two fingers on the map.
Map Gestures and Map Scale
Use the following gestures on the
infotainment display to adjust the map scale
and display options.
.Pinch to zoom in or out.
.Pan the map.
.Use two fingers to tilt down and change
from 2D to 3D. Tilt up to change back
to 2D.
.Rotate the map.
See Using the System 0133.
Mute
When in active guidance, the audio prompts
while using navigation can be muted. Touch
the speaker icon on the right side of the
upper bar. A slash will appear on the
speaker to indicate voice guidance is muted.
Active Guidance View
When a destination is chosen and a
navigation session is active, the navigation
system enters into an Active Guidance
View (AGV). Map Orientation
Touch
Aon the map to access map
orientation settings. Map orientation is
3D Heading Up by default.
Available settings are:
.3D Heading Up (Default): 3D map with
the vehicle pointing up. In this mode, the
current location icon will always head up
and the map will rotate around it.
.2D Heading Up: 2D map with the vehicle
pointing up. In this mode, the current
location icon will always head up and the
map will rotate around it.
.2D North Up: 2D map with North pointing
up. In this mode, the current location icon
will shift as the vehicle turns left and
right.
Touch the icon to change the map type. The
icon and label will also update accordingly.
Depending on the zoom level of the
2D Heading Up and 3D Heading Up maps,
the system may automatically switch to the
2D North Up map.
When in AGV, the entire route can be
viewed in 2D North Up by touching the
traffic bar. The map will zoom out and
readjust to display the full route. When in