service schedule BUICK ENCORE GX 2023 Owners Manual

2023 Encore GX
Scan to Access
United States
United States and Canada
Connected Services1-888-4-ONSTAR Customer Assistance
1-800-263-3777
Canada
• Owner’s Manuals
• Warranty Information
• Connected Services
• My Buick Rewards
• myBuick Mobile App
• How-To Videos
• Vehicle Diagnostics
• Scheduled Maintenance
• Vehicle Features
• Many Additional Resources
United States
Customer Assistance 1-800-521-7300
Roadside Assistance 1-800-252-1112
84883538 A
Encore GX
Owner’s Manual
Roadside Assistance1-800-268-6800
Canada
C
M
Y
CM
MY
CY
CMY
K
ai164339233954_23_BUI_Encore_GX_COV_en_US_84883538A_2022MAR7.pdf 1 1\
/28/2022 12:52:20 PM

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16263917) - 2023 - CRC - 2/24/22
Seats and Restraints 61
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the vehicle's
frame, bumper system, height, front end,
or side sheet metal may keep the airbag
system from working properly.
The operation of the airbag system can also
be affected by changing, including
improperly repairing or replacing, any parts
of the following:
.Airbag system, including airbag modules,
front or side impact sensors, sensing and
diagnostic module, or airbag wiring
.Front seats, including stitching, seams or
zippers
.Seat belts
.Steering wheel, instrument panel,
overhead console, ceiling trim, or pillar
garnish trim
.Inner door seals, including speakers
Your dealer and the service manual have
information about the location of the airbag
modules and sensors, sensing and diagnostic
module, and airbag wiring along with the
proper replacement procedures. In addition, the vehicle has a passenger
sensing system for the front outboard
passenger position, which includes sensors
that are part of the passenger's seat. The
passenger sensing system may not operate
properly if the original seat trim is replaced
with non-GM covers, upholstery, or trim,
or with GM covers, upholstery, or trim
designed for a different vehicle. Any object,
such as an aftermarket seat heater or a
comfort enhancing pad or device, installed
under or on top of the seat fabric, could
also interfere with the operation of the
passenger sensing system. This could either
prevent proper deployment of the passenger
airbag(s) or prevent the passenger sensing
system from properly turning off the
passenger airbag(s). See
Passenger Sensing
System 057.
If the vehicle has rollover roof-rail airbags,
see Different Size Tires and Wheels 0299 for
additional important information.
If the vehicle must be modified because you
have a disability and you have questions
about whether the modifications will affect
the vehicle's airbag system, or if you have
questions about whether the airbag system will be affected if the vehicle is modified for
any other reason, call Customer Assistance.
See
Customer Assistance Offices 0337.
Airbag System Check
The airbag system does not need regularly
scheduled maintenance or replacement.
Make sure the airbag readiness light is
working. See Airbag Readiness Light 099.
Caution
If an airbag covering is damaged, opened,
or broken, the airbag may not work
properly. Do not open or break the airbag
coverings. If there are any opened or
broken airbag coverings, have the airbag
covering and/or airbag module replaced.
For the location of the airbags, see Where
Are the Airbags? 053. See your dealer for
service.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16263917) - 2023 - CRC - 2/24/22
170 Infotainment System
HD Radio Technology
HD Radio Technology manufactured under
license from iBiquity Digital Corporation. U.S.
and Foreign patents. HD Radio and the HD,
HD Radio, and“Arc”logos are proprietary
trademarks of iBiquity Digital Corp.
Bluetooth
The Bluetooth word mark and logos are
owned by the Bluetooth SIG, Inc. and any
use of such marks by General Motors is
under license. Other trademarks and trade
names are those of their respective owners.
Java
Java is a registered trademark of Oracle
and/or its affiliates.
Schedule I: Gracenote EULA
Music recognition technology and related
data are provided by Gracenote. Gracenote
is the industry standard in music recognition
technology and related content delivery. For
more information see www.gracenote.com.
Music-related data from Gracenote, Inc.,
copyright © 2000 to present Gracenote.
Gracenote Software, copyright © 2000 to
present Gracenote. One or more patents
owned by Gracenote may apply to this
product and service. See the Gracenote
website for a non-exhaustive list of
applicable Gracenote patents. Gracenote,
CDDB, MusicID, MediaVOCS, the Gracenote
logo and logotype, and the "Powered by
Gracenote" logo are either registered
trademarks or trademarks of Gracenote in
the United States and/or other countries. Gracenote Terms of Use
This application or device contains software
from Gracenote, Inc. of Emeryville, California
("Gracenote"). The software from Gracenote
(the "Gracenote Software") enables this
application to do disc or file identification
and obtain music-related information,
including name, artist, track, and title
information ("Gracenote Data") from online
servers or embedded databases (collectively,
"Gracenote Servers") and to perform other
functions. You may use Gracenote Data only
by means of the intended End-User
functions of this application or device.
This application or device may contain
content belonging to Gracenote’s providers.
If so, all of the restrictions set forth herein
with respect to Gracenote Data shall also
apply to such content and such content
providers shall be entitled to all of the
benefits and protections set forth herein
that are available to Gracenote.
You agree that you will use Gracenote Data,
the Gracenote Software, and Gracenote
Servers for your own personal
non-commercial use only. You agree not to
assign, copy, transfer or transmit the
Gracenote Software or any Gracenote Data
to any third party. YOU AGREE NOT TO USE

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16263917) - 2023 - CRC - 2/24/22
182 Climate Controls
Air Vents
Use the louvers located on the air vents to
change the direction of the airflow.
To open or close off the airflow:
.Move slider knobs away from the
occupant for shut off closing.
Operation Tips
.Clear away any ice, snow, or leaves from
air inlets at the base of the windshield
that could block the flow of air into the
vehicle.
.Clear snow off the hood to improve
visibility and help decrease moisture
drawn into the vehicle, which may
improve long term system performance.
.Keep the path under the front seats clear
of objects to help circulate the air inside
of the vehicle more effectively.
.Use of non-GM approved hood deflectors
can adversely affect the performance of
the system. Check with your dealer
before adding equipment to the outside
of the vehicle.
.Do not attach any devices to the air vent
slats. This restricts airflow and may cause
damage to the air vents.
Caution
Use of air fresheners may cause
permanent damage to plastics and
painted surfaces. If an air freshener
comes in contact with any plastic or
painted surface in the vehicle, blot
immediately and clean with a soft cloth
dampened with a mild soap solution.
Damage caused by air fresheners would
not be covered by the vehicle warranty.
Maintenance
Passenger Compartment Air Filter
The filter reduces dust, pollen, and other
airborne irritants from outside air that is
pulled into the vehicle. The filter should
be replaced as part of routine scheduled
maintenance.
SeeMaintenance Schedule 0323.
See your dealer regarding replacement of
the filter.
Service
All vehicles have a label underhood that
identifies the refrigerant used in the vehicle.
The refrigerant system should only be serviced by trained and certified technicians.
The air conditioning evaporator should never
be repaired or replaced by one from a
salvage vehicle. It should only be replaced
by a new evaporator to ensure proper and
safe operation.
During service, all refrigerants should be
reclaimed with proper equipment. Venting
refrigerants directly to the atmosphere is
harmful to the environment and may also
create unsafe conditions based on
inhalation, combustion, frostbite, or other
health-based concerns.
The air conditioning system requires periodic
maintenance. See
Maintenance Schedule
0 323.
Caution
Damage caused by improper refrigerant
usage could lead to costly repairs and
may not be covered by the vehicle
warranty. Refrigerant systems should
only be serviced by qualified personnel.
Always use the correct refrigerant.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16263917) - 2023 - CRC - 2/24/22
Driving and Operating 243
2. Let up on the brake pedal.
3. Drive slowly until the trailer is clear ofthe chocks.
4. Stop and have someone pick up and store the chocks.
Maintenance When Trailer Towing
The vehicle needs service more often when
used to tow trailers. See Maintenance
Schedule 0323. It is especially important to
check the automatic transmission fluid,
engine oil, axle lubricant, belts, cooling
system, and brake system before and during
each trip.
Check periodically that all nuts and bolts on
the trailer hitch are tight.
Engine Cooling When Trailer Towing
The cooling system may temporarily
overheat during severe operating conditions.
See Engine Overheating 0264.
Trailer Towing
Caution
Towing a trailer improperly can damage
the vehicle and result in costly repairs
not covered by the vehicle warranty. To
(Continued)
Caution (Continued)
tow a trailer correctly, follow the
directions in this section and see your
dealer for important information about
towing a trailer with the vehicle.
Trailer Weight
{Warning
Never exceed the towing capacity for
your vehicle.
Safe trailering requires monitoring the
weight, speed, altitude, road grades, outside
temperature, dimensions of the front of the
trailer, and how frequently the vehicle is
used to tow a trailer.
Trailer Weight Ratings
When towing a trailer, the weight of the
loaded vehicle and trailer must be within
the weight ratings for the vehicle.
.GCWR: Gross Combined Weight Rating
.GVWR: Gross Vehicle Weight Rating
.Maximum Trailer Weight Rating
.Maximum Trailer Tongue Weight See
“Weight-Distributing Hitch Adjustment”
under Towing Equipment 0246 to
determine if equalizer bars are required to
obtain the maximum trailer weight rating.
See “Trailer Brakes” underTowing
Equipment 0246 to determine if brakes are
required based on your trailer's weight.
The only way to be sure the weight is not
exceeding any of these ratings is to weigh
the tow vehicle and trailer combination,
fully loaded for the trip, getting individual
weights for each of these items.
{Warning
You and others could be seriously injured
or killed if the trailer is too heavy or the
trailer brakes are inadequate for the load.
The vehicle may be damaged, and the
repairs would not be covered by the
vehicle warranty.
Only tow a trailer if all the steps in this
section have been followed. Ask your
dealer for advice and information about
towing a trailer.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16263917) - 2023 - CRC - 2/24/22
258 Vehicle Care
Used oil can be a threat to the environment.
If you change your own oil, be sure to drain
all the oil from the filter before disposal.
Never dispose of oil by putting it in the
trash or pouring it on the ground, into
sewers, or into streams or bodies of water.
Recycle it by taking it to a place that
collects used oil.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system that
indicates when to change the engine oil and
filter. This is based on a combination of
factors which include engine revolutions,
engine temperature, and miles driven. Based
on driving conditions, the mileage at which
an oil change is indicated can vary
considerably. For the oil life system to work
properly, the system must be reset every
time the oil is changed.
When the system has calculated that oil life
has been diminished, it indicates that an oil
change is necessary. A CHANGE ENGINE OIL
SOON message comes on. Change the oil as
soon as possible within the next 1 000 km
(600 mi). It is possible that, if driving under
the best conditions, the oil life system
might indicate that an oil change is notnecessary for up to a year. The engine oil
and filter must be changed at least once a
year and, at this time, the system must be
reset. Your dealer has trained service people
who will perform this work and reset the
system. It is also important to check the oil
regularly over the course of an oil drain
interval and keep it at the proper level.
If the system is ever reset accidentally, the
oil must be changed at 5 000 km (3,000 mi)
since the last oil change. Remember to reset
the oil life system whenever the oil is
changed.
How to Reset the Engine Oil Life System
Reset the system whenever the engine oil is
changed so that the system can calculate
the next engine oil change. To reset the
system:
1. Display the REMAINING OIL LIFE on the DIC. See Driver Information Center (DIC)
(Base Level) 0108 or
Driver Information Center (DIC) (Uplevel)
0 110. This display shows an estimate of
the oil’s remaining useful life. If 10% is
displayed, that means that 10% of the
current oil life remains. 2. Press and hold
lor the thumbwheel
while the Oil Life display is active. The
oil life will change to 100%.
If the CHANGE ENGINE OIL SOON message
comes back on when the vehicle is started,
the engine oil life system has not been
reset. Repeat the procedure.
Automatic Transmission Fluid
How to Check Automatic Transmission
Fluid
It is not necessary to check the transmission
fluid level. A transmission fluid leak is the
only reason for fluid loss. If a leak occurs,
take the vehicle to your dealer and have it
repaired as soon as possible.
There is a special procedure for checking and
changing the transmission fluid. Because this
procedure is difficult, you should have this
done at your dealer.
Change the fluid at the intervals listed in
Maintenance Schedule 0323, and be sure to
use the fluid listed in Recommended Fluids
and Lubricants 0327.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16263917) - 2023 - CRC - 2/24/22
270 Vehicle Care
All-Wheel Drive
Transfer Case
Under normal driving conditions, transfer
case fluid does not require maintenance
unless there is a fluid leak or unusual noise.
If required, have the transfer case serviced
by your dealer.
Automatic Transmission Shift Lock
Control Function Check
{Warning
When you are doing this inspection, the
vehicle could move suddenly. If the
vehicle moves, you or others could be
injured.
1. Before starting this check, be sure there is enough room around the vehicle.
It should be parked on a level surface.
2. Apply the parking brake. Be ready to apply the regular brake immediately if
the vehicle begins to move.
3. With the engine off, turn the ignition on, but do not start the engine. Without
applying the regular brake, try to move
the shift lever out of P (Park) with normal effort. If the shift lever moves
out of P (Park), contact your dealer for
service.
Park Brake and P (Park)
Mechanism Check
{Warning
When you are doing this check, the
vehicle could begin to move. You or
others could be injured and property
could be damaged. Make sure there is
room in front of the vehicle in case it
begins to roll. Be ready to apply the
regular brake at once should the vehicle
begin to move.
Park on a fairly steep hill, with the vehicle
facing downhill. Keeping your foot on the
regular brake, set the parking brake.
.To check the parking brake's holding
ability: With the engine running and the
transmission in N (Neutral), slowly remove
foot pressure from the regular brake
pedal. Do this until the vehicle is held by
the parking brake only.
.To check the P (Park) mechanism's holding
ability: With the engine running, shift to
P (Park). Then release the parking brake
followed by the regular brake.
Contact your dealer if service is required.
Wiper Blade Replacement
Windshield wiper blades should be replaced
periodically. See Maintenance Schedule
0 323.
Replacement blades come in different types
and are removed in different ways. For
proper type and length, see Maintenance
Replacement Parts 0328.
Caution
Allowing the wiper arm to touch the
windshield when no wiper blade is
installed could damage the windshield.
Any damage that occurs would not be
covered by the vehicle warranty. Do not
allow the wiper arm to touch the
windshield.
Front Wiper Blade Replacement
To replace the front wiper blades:
1. Lift the wiper arm from the windshield until no further movement is possible.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16263917) - 2023 - CRC - 2/24/22
272 Vehicle Care
Warning (Continued)
enough force. If struts are failing to hold
the hood/trunk/liftgate, do not operate.
Have the vehicle serviced.
Caution
Do not apply tape or hang any objects
from gas struts. Also do not push down
or pull on gas struts. This may cause
damage to the vehicle.
See Maintenance Schedule 0323.
Hood
Trunk
Liftgate
Headlamp Aiming
Front Headlamp Aiming
Headlamp aim has been preset and should
need no further adjustment.
If the vehicle is damaged in a crash, the
headlamp aim may be affected.
If adjustment to the headlamps is necessary,
see your dealer.
Bulb Replacement
For the proper type of replacement bulbs,
or any bulb changing procedure not listed in
this section, contact your dealer.
Caution
Do not replace incandescent bulbs with
aftermarket LED replacement bulbs. This
can cause damage to the vehicle electrical
system.
This vehicle may be equipped with desiccant
to reduce fogging inside the headlamp due
to moisture. If fogging continues for a long
time, see your dealer for service.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16263917) - 2023 - CRC - 2/24/22
322 Service and Maintenance
Service and Maintenance
General Information
General Information . . . . . . . . . . . . . . . . . . . 322
Maintenance Schedule
Maintenance Schedule . . . . . . . . . . . . . . . . . 323
Multi-Point Vehicle Inspection (MPVI)
Multi-Point VehicleInspection (MPVI) . . . . . . . . . . . . . . . . . . . . 325
Special Application Services
Special Application Services . . . . . . . . . . . . 326
Recommended Fluids, Lubricants, and
Parts
Recommended Fluids and Lubricants . . . 327
Maintenance Replacement Parts . . . . . . . 328
Maintenance Records
Maintenance Records . . . . . . . . . . . . . . . . . . 330
General Information
Your vehicle is an important investment.
This section describes the required
maintenance for the vehicle. Follow this
schedule to help protect against major repair
expenses resulting from neglect or
inadequate maintenance. It may also help to
maintain the value of the vehicle if it is
sold. It is the responsibility of the owner to
have all required maintenance performed.
Your dealer has trained technicians who can
perform required maintenance using genuine
replacement parts. They have up-to-date
tools and equipment for fast and accurate
diagnostics. Many dealers have extended
evening and Saturday hours, courtesy
transportation, and online scheduling to
assist with service needs.
Your dealer recognizes the importance of
providing competitively priced maintenance
and repair services. With trained technicians,
the dealer is the place for routine
maintenance such as oil changes and tire
rotations and additional maintenance items
like tires, brakes, batteries, and wiper blades.
Caution
Damage caused by improper maintenance
can lead to costly repairs and may not be
covered by the vehicle warranty.
Maintenance intervals, checks,
inspections, recommended fluids, and
lubricants are important to keep the
vehicle in good working condition.
Do not have chemical flushes that are not
approved by GM performed on the
vehicle. The use of flushes, solvents,
cleaners, or lubricants that are not
approved by GM could damage the
vehicle, requiring expensive repairs that
are not covered by the vehicle warranty.
The Tire Rotation and Required Services are
the responsibility of the vehicle owner. It is
recommended to have your dealer perform
these services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to keep
the vehicle in good working condition,
improves fuel economy, and reduces vehicle
emissions.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16263917) - 2023 - CRC - 2/24/22
Service and Maintenance 323
Because of the way people use vehicles,
maintenance needs vary. There may need to
be more frequent checks and services. The
Additional Required Services - Normal are for
vehicles that:
.Carry passengers and cargo within
recommended limits on the Tire and
Loading Information label. SeeVehicle
Load Limits 0191.
.Are driven on reasonable road surfaces
within legal driving limits.
.Use the recommended fuel. See
Recommended Fuel 0237.
Refer to the information in the Maintenance
Schedule Additional Required Services -
Normal chart.
The Additional Required Services - Severe are
for vehicles that are:
.Mainly driven in heavy city traffic in hot
weather.
.Mainly driven in hilly or mountainous
terrain.
.Frequently towing a trailer.
.Used for high speed or competitive
driving.
.Used for taxi, police, or delivery service. Refer to the information in the Maintenance
Schedule Additional Required Services -
Severe chart.
{Warning
Performing maintenance work can be
dangerous and can cause serious injury.
Perform maintenance work only if the
required information, proper tools, and
equipment are available. If they are not,
see your dealer to have a trained
technician do the work. See
Doing Your
Own Service Work 0251.
Maintenance Schedule
Tire Rotation and Required Services
Every 12 000 km (7,500 mi)
Tires are rotated to achieve a more uniform
wear for all tires. The first rotation is the
most important.
Anytime unusual wear is noticed, rotate the
tires as soon as possible, check for proper
tire inflation pressure, and check for
damaged tires or wheels. If the unusual
wear continues after the rotation, check the wheel alignment. See
When It Is Time for
New Tires 0297 and
Wheel Replacement 0301.
.Perform Multi-Point Vehicle Inspection.
See Multi-Point Vehicle Inspection (MPVI)
0 325.
.Lubricate body components. See Exterior
Care 0314.
Additional Required Services —Normal
Service
Every 12 000 km (7,500 mi)
.Check engine oil level and oil
life percentage. If needed, change engine
oil and filter, and reset oil life system. Or
when the CHANGE ENGINE OIL SOON
message displays, have the engine oil and
filter changed within the next 1 000 km
(600 mi). If driven under the best
conditions, the engine oil life system may
not indicate the need for vehicle service
for up to a year. The engine oil and filter
must be changed at least once a year and
the oil life system must be reset. Your
trained dealer technician can perform this
work. If the engine oil life system is reset
accidentally, service the vehicle within
5 000 km (3,000 mi) since the last service.