ECU BUICK ENVISION 2020 Service Manual

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555857) - 2020 - CRC - 2/25/19
Driving and Operating 221Warning (Continued).
Adjust the climate control
system to a setting that
brings in only outside air.
See “ Climate Control
Systems ” in the Index.
For more information about
carbon monoxide, see Engine
Exhaust 0 181 .
Towing a trailer requires experience.
The combination of the vehicle and
trailer is longer and not as
responsive as the vehicle itself. Get
used to the handling and braking of
the combination by driving on a
level road surface before driving on
public roads.
The trailer structure, the tires, and
the brakes must be all be rated to
carry the intended cargo.
Inadequate trailer equipment can
cause the combination to operate in
an unexpected or unsafe manner.
Before driving, inspect all trailer
hitch parts and attachments, safety
chains, electrical connectors, lamps, tires, and mirrors. See Towing
Equipment 0 226 . If the trailer has
electric brakes, start the
combination moving and then
manually apply the trailer brake
controller to check the trailer brakes
work. During the trip, occasionally
check that the cargo and trailer are
secure and that the lamps and any
trailer brakes are working.
Towing with a Stability Control
System When towing, the stability control
system might be heard. The system
reacts to vehicle movement caused
by the trailer, which mainly occurs
during cornering. This is normal
when towing heavier trailers.
Following Distance Stay at least twice as far behind the
vehicle ahead as you would when
driving without a trailer. This can
help to avoid heavy braking and
sudden turns. Passing More passing distance is needed
when towing a trailer. The
combination of the vehicle and
trailer will not accelerate as quickly
and is much longer than the vehicle
alone. It is necessary to go much
farther beyond the passed vehicle
before returning to the lane. Pass
on level roadways. Avoid passing
on hills if possible.
Backing Up Hold the bottom of the steering
wheel with one hand. To move the
trailer to the left, move that hand to
the left. To move the trailer to the
right, move that hand to the right.
Always back up slowly and,
if possible, have someone
guide you.

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555857) - 2020 - CRC - 3/12/19
Vehicle Care 243
4. Verify that the tab on the filter
lines up with the slot in the air
cleaner/filter assembly.
5. Replace the cover and secure
it with the four screws.
6. Slide the air duct onto the
assembly and tighten the air
duct clamp screw.
See Maintenance Schedule 0 311
for replacement intervals. { WarningOperating the engine with the air
cleaner/filter off can cause you or
others to be burned. Use caution
when working on the engine. Do
not start the engine or drive the
vehicle with the air cleaner/filter
off, as flames may be present if
the engine backfires.
CautionIf the air cleaner/filter is off, dirt
can easily get into the engine,
which could damage it. Always
have the air cleaner/filter in place
when driving.
Cooling System The cooling system allows the
engine to maintain the correct
working temperature. 2.0L L4 Engine
1. Engine Cooling Fans (Out
of View)
2. Engine Coolant Surge Tank
and Pressure Cap

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555857) - 2020 - CRC - 3/12/19
Vehicle Care 2475. Replace the pressure cap
tightly.
6. Verify coolant level after the
engine is shut off and the
coolant is cold. If necessary,
repeat coolant fill procedure
Steps 1 – 6.
If the coolant still is not at the
proper level when the system
cools down again, see your
dealer.
CautionIf the pressure cap is not tightly
installed, coolant loss and engine
damage may occur. Be sure the
cap is properly and tightly
secured.
Engine Overheating The vehicle has an engine coolant
temperature gauge to warn of the
engine overheating. See Engine
Coolant Temperature Gauge 0 111 . If the decision is made not to lift the
hood when this warning appears,
get service help right away.
If the decision is made to lift the
hood, make sure the vehicle is
parked on a level surface.
Then check to see if the engine
cooling fans are running. If the
engine is overheating, the fans
should be running. If it is not, do not
continue to run the engine. Have the
vehicle serviced.
CautionDo not run the engine if there is a
leak in the engine cooling system.
This can cause a loss of all
coolant and can damage the
system and vehicle. Have any
leaks fixed right away. If Steam Is Coming from the
Engine Compartment
{ WarningSteam and scalding liquids from a
hot cooling system are under
pressure. Turning the pressure
cap, even a little, can cause them
to come out at high speed and
you could be burned. Never turn
the cap when the cooling system,
including the pressure cap, is hot.
Wait for the cooling system and
pressure cap to cool.
If No Steam Is Coming from
the Engine Compartment If an engine overheat warning is
displayed but no steam can be seen
or heard, the problem may not be
too serious. Sometimes the engine
can get a little too hot when the
vehicle:
.
Climbs a long hill on a hot day.
.
Stops after high-speed driving.
.
Idles for long periods in traffic.

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555857) - 2020 - CRC - 3/12/19
254 Vehicle Care
5. Push the release lever (2) to
disengage the hook and push
the wiper arm (1) out of the
blade assembly (3).
6. Push the new blade assembly
securely on the wiper arm until
the release lever clicks into
place.
7. To reinstall the cover, ensure
that the cover hook slides into
the slot in the blade assembly.
8. Snap the cover down to
secure. Windshield Replacement HUD System The windshield is part of the HUD
system. If the windshield needs to
be replaced, be sure to get one that
is designed for HUD or the HUD
image may look out of focus.
Driver Assistance Systems If the windshield needs to be
replaced and the vehicle is
equipped with a front camera sensor
for the Driver Assistance Systems, a
GM replacement windshield is
recommended. The replacement
windshield must be installed
according to GM specifications for
proper alignment. If it is not, these
systems may not work properly, they
may display messages, or they may
not work at all. See your dealer for
proper windshield replacement.
Acoustic Windshield
The vehicle is equipped with an
acoustic windshield. If the
windshield needs to be replaced be
sure to get an acoustic windshield so you will continue to have the
benefits an acoustic windshield can
provide.
Gas Strut(s) This vehicle is equipped with gas
strut(s) to provide assistance in
lifting and holding open the hood/
trunk/liftgate system in full open
position.
{ WarningIf the gas struts that hold open
the hood, trunk, and/or liftgate fail,
you or others could be seriously
injured. Take the vehicle to your
dealer for service immediately.
Visually inspect the gas struts for
signs of wear, cracks, or other
damage periodically. Check to
make sure the hood/trunk/liftgate
is held open with enough force.
If struts are failing to hold the
hood/trunk/liftgate, do not
operate. Have the vehicle
serviced.

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555857) - 2020 - CRC - 3/12/19
Vehicle Care 295
{ WarningFans or other moving engine
parts can injure you badly. Keep
your hands away from moving
parts once the engine is running.
5. Connect one end of the red
positive (+) cable to the
positive (+) terminal on the
discharged battery.
6. Connect the other end of the
red positive (+) cable to the
positive (+) terminal of the good
battery.
7. Connect one end of the black
negative ( – ) cable to the
negative ( – ) terminal of the
good battery.
8. Connect the other end of the
black negative ( – ) cable to the
negative ( – ) grounding point for
the discharged battery.
9. Start the engine in the vehicle
with the good battery and run
the engine at idle speed for at
least four minutes. 10. Try to start the vehicle that had
the dead battery. If it will not
start after a few tries, it
probably needs service.
CautionIf the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle
and removing the jumper cables,
allow it to idle for several minutes. Towing the Vehicle CautionIncorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty. Do not lash
or hook to suspension
components. Use the proper
straps around the tires to secure
the vehicle. Do not drag a locked
wheel/tire. Use tire skates or
dollies under any locked wheel/
tire while loading the vehicle. Do
not use a sling type lift to tow the
vehicle. This could damage the
vehicle.
Caution
If the vehicle cannot be shifted
into Neutral (N), do not use the
tow eye to tow the vehicle.
Vehicle damage may occur.

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555857) - 2020 - CRC - 3/12/19
298 Vehicle Care .
Is the proper towing equipment
going to be used? See your
dealer or trailering professional
for additional advice and
equipment recommendations.
.
Is the vehicle ready to be
towed? Just as preparing the
vehicle for a long trip, make sure
the vehicle is prepared to be
towed.
CautionUse of a shield mounted in front
of the vehicle grille could restrict
airflow and cause damage to the
transmission. The repairs would
not be covered by the vehicle
warranty. If using a shield, only
use one that attaches to the
towing vehicle. Dinghy Towing
To dinghy tow the vehicle from the
front with all four wheels on the
ground:
1. Position the vehicle to tow and
then secure it to the towing
vehicle.
2. Turn the ignition on, and shift
the transmission to N (Neutral).
3. With the transmission in
N (Neutral), turn the ignition off.
4. To prevent the battery from
draining while the vehicle is
being towed, remove fuses
29 and 32 (Body Control Module) from the instrument
panel fuse block. See
Instrument Panel Fuse Block
0 261 . Remember to reinstall
the fuses once the destination
has been reached.
Dolly Towing (All-Wheel-Drive
Vehicles)
All-wheel-drive vehicles must not be
towed with two wheels on the
ground. To properly tow these
vehicles, they should be placed on
a platform trailer with all four wheels
off of the ground.

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555857) - 2020 - CRC - 3/12/19
Vehicle Care 299Dolly Towing
(Front-Wheel-Drive
Vehicles Only)
To tow a front-wheel-drive vehicle
from the front with two wheels on
the ground:
1. Put the front wheels on a dolly.
2. Move the shift lever to
P (Park).
3. Set the parking brake.
4. Clamp the steering wheel in a
straight-ahead position with a
clamping device designed for
towing. 5. Turn the vehicle off.
6. Secure the vehicle to the dolly.
7. Release the parking brake.
Towing the Vehicle from
the Rear
CautionTowing the vehicle from the rear
could damage it. Also, repairs
would not be covered by the
vehicle warranty. Never have the
vehicle towed from the rear.
Do not tow the vehicle from the rear.

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555857) - 2020 - CRC - 3/12/19
308 Vehicle Care
Floor Mats
{ WarningIf a floor mat is the wrong size or
is not properly installed, it can
interfere with the pedals.
Interference with the pedals can
cause unintended acceleration
and/or increased stopping
distance which can cause a crash
and injury. Make sure the floor
mat does not interfere with the
pedals.
Use the following guidelines for
proper floor mat usage.
.
The original equipment floor
mats were designed for your
vehicle. If the floor mats need
replacing, it is recommended
that GM certified floor mats be
purchased. Non-GM floor mats
may not fit properly and may
interfere with the accelerator or
brake pedal. Always check that
the floor mats do not interfere
with the pedals. .
Do not use a floor mat if the
vehicle is not equipped with a
floor mat retainer on the driver
side floor.
.
Use the floor mat with the
correct side up. Do not turn
it over.
.
Do not place anything on top of
the driver side floor mat.
.
Use only a single floor mat on
the driver side.
.
Do not place one floor mat on
top of another. Removing and Replacing the
Floor Mat
The driver side floor mat is held in
place by two retainers.
1. Pull up on the rear of the floor
mat to unlock each retainer
and remove.
2. Reinstall by lining up the floor
mat retainer openings over the
carpet retainers and snap into
position.
3. Make sure the floor mat is
properly secured in place.
Verify the floor mat does not
interfere with the pedals.

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555857) - 2020 - CRC - 2/25/19
326 Customer Information
Customer
Information Customer Information Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . 326
Customer Assistance
Offices . . . . . . . . . . . . . . . . . . . . . . 328
Customer Assistance for Text
Telephone (TTY) Users . . . . . 329
Online Owner Center . . . . . . . . . 329
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . 329
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . 330
Scheduling Service
Appointments . . . . . . . . . . . . . . . 331
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . 332
Collision Damage Repair . . . . . 333
Publication Ordering
Information . . . . . . . . . . . . . . . . . . 335
Radio Frequency
Statement . . . . . . . . . . . . . . . . . . . 335 Reporting Safety Defects Reporting Safety Defects to
the United States
Government . . . . . . . . . . . . . . . . . 336
Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . . . 336
Reporting Safety Defects to
General Motors . . . . . . . . . . . . . 337
Vehicle Data Recording and
Privacy Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . 337
Cybersecurity . . . . . . . . . . . . . . . . . 338
Event Data Recorders . . . . . . . . 338
OnStar . . . . . . . . . . . . . . . . . . . . . . . 339
Infotainment System . . . . . . . . . . 339 Customer Information Customer Satisfaction
Procedure Your satisfaction and goodwill are
important to your dealer and to
Buick. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555857) - 2020 - CRC - 2/25/19
330 Customer Information To learn about the GM Mobility
program, see www.gmmobility.com
or call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility program. See www.gm.ca
or call 1-800-GM-DRIVE
(800-463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance
Program For U.S.-purchased vehicles, call
1-800-252-1112; (Text Telephone
(TTY): 1-888-889-2438).
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready: .
Your name, home address, and
home telephone number
.
Telephone number of your
location
.
Location of the vehicle
.
Model, year, color, and license
plate number of the vehicle
.
Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.
Description of the problem
Coverage Services are provided for the
duration of the vehicle ’ s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Buick reserve the right to make any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Buick reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided .
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.
Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.
Emergency Tow from a Public
Road or Highway: Tow to the
nearest Buick dealer for
warranty service, or if the vehicle
was in a crash and cannot be