service BUICK LACROSSE 2009 User Guide

PASS-Key®III Electronic
Immobilizer Operation
Your vehicle is equipped with PASS-Key®III
(Personalized Automotive Security System)
theft-deterrent system. PASS-Key
®III is a passive
theft-deterrent system.
The system is automatically armed when the key is
removed from the ignition.
You do not have to manually arm or disarm the system.
The security light will come on if there is a problem
with arming or disarming the theft-deterrent system.
PASS-Key III
®uses a transponder in the ignition
key that matches a decoder in the vehicle.
When the PASS-Key
®III system senses that the wrong
key has been inserted into the ignition, it shuts down
the vehicle’s starter and fuel systems. The starter will not
work and fuel will stop owing to the engine.If someone tries to start the vehicle again with the
wrong key, the vehicle will not start. Anyone using a
trial-and-error method to start the vehicle will be
discouraged to do so because of the high number of
electrical key codes.
When trying to start the vehicle, if the engine does not
start and the STARTING DISABLED warning message
on the Driver Information Center (DIC) comes on,
there may be a problem with your theft-deterrent system.
Turn the ignition off and try again.
If the engine still does not start, and the key appears to
be undamaged, try another ignition key. At this time,
you may also want to check the fuse. SeeFuses
and Circuit Breakers on page 5-99. If the engine still
does not start with the other key, the vehicle needs
service. If the vehicle does start, the rst key may be
faulty. See your dealer/retailer who can service the
PASS-Key®III to have a new key made. In an
emergency, contact Roadside Assistance. SeeRoadside
Assistance Program on page 7-7for more information.
2-19

It is possible for the PASS-Key®III decoder to accept
the transponder value of a new or replacement key. Up
to 10 keys may be programmed for the vehicle. The
following procedure is for programming additional keys
only. If all the programmed keys are lost or do not
operate, see your dealer/retailer or a locksmith who can
service PASS-Key
®III to have keys made and
programmed to the system.
To program the new key do the following:
1. Verify that the new key has PK3 stamped on it.
2. Insert the master key in the ignition and start
the engine. If the engine will not start, see your
dealer/retailer for service.
3. After the engine has started, turn the key to
LOCK/OFF, and remove the key.
4. Insert the key to be programmed and turn it to
ON/RUN within ve seconds of removing the
original key.5. The SERVICE THEFT SYSTEM warning message
on the DIC will turn off, once the key has been
programmed. It may not be apparent that the
SERVICE THEFT SYSTEM warning message went
on due to how quickly the key is programmed.
6. Repeat Steps 1 through 5 if additional keys are to
be programmed.
If the SERVICE THEFT SYSTEM warning message
appears and stays on the DIC while the vehicle is being
driven, the engine will be able to be restarted if it is
turned off. Your PASS-Key
®III system, however, is not
working properly and must be serviced by your
dealer/retailer. The vehicle is not protected by the
PASS-Key
®III system at this time.
If the PASS-Key
®III key is lost or stolen, see your
dealer/retailer or a locksmith who can service
PASS-Key
®III to have a new key made.
Do not leave the key or device that disarms or
deactivates the theft deterrent system in the vehicle.
2-20

The steering can bind with the wheels turned off center.
If this happens, move the steering wheel from left to
right while turning the key to ACC/ACCESSORY. If this
doesn’t work, then the vehicle needs service.
B (ACC/ACCESSORY):This is the position in which
you can operate the radio and windshield wipers
while the engine is off. To use ACC/ACCESSORY, turn
the key clockwise.
C (ON/RUN):This position can be used to operate the
electrical accessories and to display some instrument
panel cluster warning and indicator lights. The
switch stays in this position when the engine is running.
If you leave the key in the ACC/ACCESSORY or
ON/RUN position with the engine off, the battery could
be drained. You may not be able to start the vehicle
if the battery is allowed to drain for an extended period
of time.D (START):This is the position that starts the engine.
When the engine starts, release the key. The ignition
switch returns to ON/RUN for driving.
A warning chime will sound and the Driver Information
Center (DIC) will display DRIVER’S DOOR AJAR
when the driver door is opened, the ignition is in
ACC/ACCESSORY or LOCK/OFF and the key is in the
ignition. SeeDIC Warnings and Messages on
page 3-56for more information.
Retained Accessory Power (RAP)
These vehicle accessories can be used for up to
10 minutes after the engine is turned off:
Audio System
Power Windows
Power to these accessories continues to work for
10 minutes or until a door is opened.
2-22

Notice:Driving the vehicle if you notice that it is
moving slowly or not shifting gears as you increase
speed may damage the transmission. Have the
vehicle serviced right away. You can drive in
2 (Second) when you are driving less than 35 mph
(55 km/h) and D (Drive) for higher speeds until then.
D (Drive):This position is for normal driving. It
provides the best fuel economy. If more power is needed
for passing, and the vehicle is:
Going less than 35 mph (55 km/h), push the
accelerator pedal about halfway down.
Going about 35 mph (55 km/h) or more, push the
accelerator pedal all the way down.
By doing this, the vehicle will automatically shift
down to the next gear and have more power.
Downshifting the transmission in slippery road conditions
could result in skidding. See Skidding underLoss of
Control on page 4-12.
3 (Third):This position is also used for normal driving.
However it reduces vehicle speed more than D (Drive)
without using the brakes. You might choose 3 (Third)
instead of D (Drive) when driving on hilly, winding roads,
when towing a trailer, so there is less shifting between
gears and when going down a steep hill.Notice:Driving in 2 (Second) for more than 25 miles
(40 km) or at speeds over 55 mph (90 km/h) may
damage the transmission. Also, shifting into
2 (Second) at speeds above 65 mph (105 km/h) can
cause damage. Drive in 3 (Third) or D (Drive)
instead of 2 (Second).
2 (Second):This position reduces vehicle speed even
more than 3 (Third) without using the brakes. You
can use 2 (Second) on hills. It can help control vehicle
speed as you go down steep mountain roads, while
using the brakes off and on.
1 (First):This position reduces vehicle speed even
more than 2 (Second) without using the brakes. You can
use it on very steep hills, or in deep snow or mud. If
the shift lever is put in 1 (First) while the vehicle
is moving forward, the transmission will not shift into
rst gear until the vehicle is going slowly enough.
Notice:Spinning the tires or holding the vehicle in
one place on a hill using only the accelerator
pedal may damage the transmission. The repair will
not be covered by the vehicle warranty. If you
are stuck, do not spin the tires. When stopping on a
hill, use the brakes to hold the vehicle in place.
2-28

Shifting Out of Park
Automatic Transmission Shift Lock
The vehicle has an electronic shift lock release system.
The shift lock release is designed to:
Prevent ignition key removal unless the shift lever is
in P (Park)
Prevent movement of the shift lever out of P (Park),
unless the ignition is in ON/RUN and the regular
brake pedal is applied.
The shift lock is always functional except in the case of a
an uncharged or low voltage (less than 9 volt) battery.
If the vehicle has an uncharged battery or a battery with
low voltage, try charging or jump starting the battery.
SeeJump Starting on page 5-41.
Console Shift
If the console shift lever cannot be moved out of P (Park):
1. Apply and maintain the regular brakes.
2. Turn the ignition to ON/RUN position. SeeIgnition
Positions on page 2-21for more information.3. Let up on the shift lever and make sure the shift
lever is pushed all the way into P (Park).
4. Press the shift lever button
5. Then, move the shift into the desired gear.
If you still cannot move the shift lever from P (Park),
consult your dealer/retailer or a professional towing
service.
Column Shift
If the column shift lever cannot be moved out of
P (Park):
1. Apply and maintain the regular brakes.
2. Turn the ignition key to the ON/RUN position. See
Ignition Positions on page 2-21for more information.
3. Shift out of the P (Park) position to the N (Neutral)
position.
4. Move the vehicle to a safe location.
If you still cannot move the shift lever from P (Park),
consult your dealer/retailer or a professional towing
service.
2-32

Mirrors
Manual Rearview Mirror
Hold the mirror in the center to move it for a clearer
view behind the vehicle.
Adjust the mirror to avoid glare from the headlamps
behind you. Push the tab forward for daytime use and
pull it for nighttime use.
If the vehicle has OnStar
®, the mirror has a day/night
control located at the bottom. Turn the control to
the right for the night position. Turn the control to the
front for the day position.
Vehicles with OnStar have three control buttons located
at the bottom of the mirror. See your dealer/retailer
for more information on the system and how to
subscribe to OnStar
®. SeeOnStar®System on
page 2-39for more information about the services
OnStar
®provides.
Automatic Dimming Rearview Mirror
Adjust the mirror to see clearly behind your vehicle.
Hold the mirror in the center to move it up or down and
side to side.The vehicle may have an automatic dimming rearview
mirror that reduces the glare of lights from behind
the vehicle. Press the AUTO button located in the lower
center of the mirror to turn automatic dimming on and
the
((off) button located next to the AUTO button
to turn automatic dimming off.
It the vehicle has the OnStar
®System. The automatic
dimming feature is turned on or off by pressing
O
for about three seconds. This button is located on the
lower part of the mirror.
Vehicles with OnStar
®have three control buttons
located at the bottom of the mirror. See your
dealer/retailer for more information on the system and
how to subscribe to OnStar
®. SeeOnStar®System
on page 2-39for more information about the services
OnStar
®provides.
Cleaning the Mirror
Do not spray glass cleaner directly on the mirror. Use a
soft towel dampened with water.
2-35

When the System Does Not Seem to
Work Properly
The ultrasonic sensors are not clean, a red URPA
display light may illuminate when the vehicle is in
R (Reverse). Keep the rear bumper free of
mud, dirt, snow, ice and slush. For cleaning
instructions, seeWashing Your Vehicle on
page 5-93.
A trailer was attached to the vehicle, or a bicycle or
an object was hanging out of the trunk during the
last drive cycle, the red light may illuminate.
Once the attached object is removed, URPA will
return to normal operation.
A tow bar is attached to the vehicle.
The vehicle’s bumper is damaged. Take the vehicle
to your dealer/retailer to repair the system.
Other conditions may affect system performance,
such as vibrations from a jackhammer or the
compression of air brakes on a very large truck.
If the system is still disabled, after driving forward at
least 15 mph (25 km/h), take the vehicle to your
dealer/retailer.
OnStar®System
OnStar uses several innovative technologies and live
advisors to provide a wide range of safety, security,
information, and convenience services. If the airbags
deploy, the system is designed to make an automatic
call to OnStar Emergency advisors who can request
emergency services be sent to your location. If
the keys are locked in the vehicle, call OnStar at
1-888-4-ONSTAR to have a signal sent to unlock
the doors. OnStar Hands-Free Calling, including
30 trial minutes good for 60 days, is available on most
vehicles. OnStar Turn-by-Turn Navigation service,
with one trial route, is available on most vehicles. Press
the OnStar button to have an OnStar advisor contact
Roadside Service.
OnStar service is provided subject to the OnStar Terms
and Conditions included in the OnStar Subscriber
glove box literature.
2-39

Some services such as Remote Door Unlock or Stolen
Vehicle Location Assistance may not be available
until the owner of the vehicle registers with OnStar. After
the rst prepaid year, contact OnStar to select a
monthly or annual subscription payment plan. If a
payment plan is not selected, the OnStar system and all
services, including airbag notication and emergency
services, may be deactivated and no longer available.
For more information visit onstar.com (U.S.) or onstar.ca
(Canada), or press the OnStar button to speak with
an advisor.
Not all OnStar services are available on all vehicles. To
check if this vehicle is able to provide the services
described below, or for a full description of OnStar
services and system limitations, see the OnStar Owner’s
Guide in the glove box or visit onstar.com (U.S.) or
onstar.ca (Canada), contact OnStar at 1-888-4-ONSTAR
(1-888-466-7827) or TTY 1-877-248-2080, or press the
OnStar button to speak with an OnStar advisor 24 hours
a day, 7 days a week.OnStar Services Available with the
Safe & Sound Plan
Automatic Notication of Airbag Deployment
Advanced Automatic Crash Notication (AACN)
(If equipped)
Link to Emergency Services
Roadside Assistance
Stolen Vehicle Location Assistance
Remote Door Unlock/Vehicle Alert
OnStar Vehicle Diagnostic Email
GM Goodwrench On Demand Diagnostics
OnStar Hands-Free Calling with 30 trial minutes
OnStar Virtual Advisor (U.S. Only)
OnStar Services Included with
Directions & Connections Plan
All Safe and Sound Plan Services
OnStar Turn-by-Turn Navigation (If equipped) or
Driving Directions - Advisor delivered
RideAssist
Information and Convenience Services
2-40

OnStar Hands-Free Calling
OnStar Hands-Free Calling allows eligible OnStar
subscribers to make and receive calls using voice
commands. Hands-Free Calling is fully integrated into
the vehicle, and can be used with OnStar Pre-Paid
Minute Packages. Most vehicles include 30 trial minutes
good for 60 days. Hands-Free Calling can also be
linked to a Verizon Wireless service plan in the U.S. or
a Bell Mobility service plan in Canada, depending
on eligibility. To nd out more, refer to the OnStar
Owner’s Guide in the vehicle’s glove box, visit
onstar.com or onstar.ca, or speak with an OnStar
advisor by pressing the OnStar button or calling
1-888-4-ONSTAR (1-888-466-7827).
OnStar Turn-by-Turn Navigation
Vehicles with the OnStar Turn-by-Turn Navigation
system can provide voice-guided driving directions.
Press the OnStar button to have an OnStar advisor
locate a business or address and download driving
directions to the vehicle. Voice-guided directions to the
desired destination will play through the audio system
speakers. See the OnStar Owner’s Guide for more
information.
OnStar Virtual Advisor
OnStar Virtual Advisor is a feature of OnStar
Hands-Free Calling that uses minutes to access
location-based weather, local traffic reports, and stock
quotes. Press the phone button and give a few
simple voice commands to browse through the various
topics. See the OnStar Owner’s Guide for more
information. This feature is only available in the
continental U.S.
OnStar Steering Wheel Controls
This vehicle may have a Talk/Mute button that can be
used to interact with OnStar Hands-Free Calling.
SeeAudio Steering Wheel Controls on page 3-110for
more information.
On some vehicles, the mute button can be used to dial
numbers into voice mail systems, or to dial phone
extensions. See the OnStar Owner’s Guide for more
information.
2-41

How OnStar Service Works
The OnStar system can record and transmit vehicle
information. This information is automatically sent to an
OnStar Call Center when the OnStar button is
pressed, the emergency button is pressed, or if the
airbags or AACN system deploy. This information
usually includes the vehicle’s GPS location and, in the
event of a crash, additional information regarding
the crash that the vehicle was involved in (e.g. the
direction from which the vehicle was hit). When
the Virtual Advisor feature of OnStar Hands-Free Calling
is used, the vehicle also sends OnStar the vehicle’s
GPS location so they can provide services where it is
located.
OnStar service cannot work unless the vehicle is
in a place where OnStar has an agreement with a
wireless service provider for service in that area. OnStar
service also cannot work unless the vehicle is in a
place where the wireless service provider OnStar has
hired for that area has coverage, network capacity
and reception when the service is needed, and
technology that is compatible with the OnStar service.
Not all services are available everywhere, particularly in
remote or enclosed areas, or at all times.Location information about the vehicle is only available
if the GPS satellite signals are unobstructed and
available.
The vehicle must have a working electrical system,
including adequate battery power, for the OnStar
equipment to operate. There are other problems OnStar
cannot control that may prevent OnStar from providing
OnStar service at any particular time or place. Some
examples are damage to important parts of the vehicle
in a crash, hills, tall buildings, tunnels, weather or
wireless phone network congestion.
Your Responsibility
Increase the volume of the radio if the OnStar
advisor cannot be heard. If the light next to the OnStar
buttons is red, the system may not be functioning
properly. Press the OnStar button and request a
vehicle diagnostic. If the light appears clear (no light is
appearing), your OnStar subscription has expired
and all services have been deactivated. Press the
OnStar button to conrm that the OnStar equipment
is active.
2-42