service BUICK LACROSSE 2012 Owner's Manual

Black plate (2,1)Buick LaCrosse Owner Manual - 2012
2012 Buick LaCrosse Owner ManualM
Jump Starting . . . . . . . . . . . . . . . 10-94
Towing . . . . . . . . . . . . . . . . . . . . . . 10-99
Appearance Care . . . . . . . . . . 10-102
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-9
Recommended Fluids, Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-15
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-19
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . 13-20 OnStar
. . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional
Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (3,1)Buick LaCrosse Owner Manual - 2012
Introduction iii
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, BUICK, the
BUICK Emblem, and LACROSSE
are trademarks and/or service
marks of General Motors LLC, its
subsidiaries, affiliates, or licensors.
This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase or
due to changes subsequent to the
printing of this owner manual.Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.
For vehicles first sold in Canada,
substitute the name
“General
Motors of Canada Limited” for Buick
Motor Division wherever it appears
in this manual.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
Propriétaires Canadiens
A French language copy of this
manual can be obtained from your
dealer or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
1-800-551-4123
Numéro de poste 6438 de langue
française
www.helminc.com
Litho in U.S.A.
Part No. 22859705 B Second Printing©2011 General Motors LLC. All Rights Reserved.

Black plate (4,1)Buick LaCrosse Owner Manual - 2012
iv Introduction
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Danger, Warnings, and
Cautions
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Dangerindicates a hazard with a
high level of risk which will result in
serious injury or death.
Warning orCaution indicates a
hazard that could result in injury or
death.
{WARNING
These mean there is something
that could hurt you or other
people.
Notice: This means there is
something that could result in
property or vehicle damage. This
would not be covered by the
vehicle's warranty.
A circle with a slash through it is a
safety symbol which means “Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: This symbol is shown when
you need to see your owner manual
for additional instructions or
information.
*: This symbol is shown when
you need to see a service manual
for additional instructions or
information.

Black plate (1,1)Buick LaCrosse Owner Manual - 2012
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-4
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Trunk Release . . . . . . . . . . . . . . . . 1-6
Windows . . . . . . . . . . . . . . . . . . . . . . 1-6
Seat Adjustment . . . . . . . . . . . . . . 1-6
Memory Features . . . . . . . . . . . . . 1-8
Heated and Ventilated Seats . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Head Restraint Adjustment . . . . 1-9
Safety Belts . . . . . . . . . . . . . . . . . . . 1-9
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . 1-10
Mirror Adjustment . . . . . . . . . . . . 1-10 Steering Wheel
Adjustment . . . . . . . . . . . . . . . . . 1-11
Interior Lighting . . . . . . . . . . . . . . 1-11
Exterior Lighting . . . . . . . . . . . . . 1-12
Windshield Wiper/Washer . . . . 1-13
Climate Controls . . . . . . . . . . . . . 1-14
Transmission . . . . . . . . . . . . . . . . 1-16Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-17
Satellite Radio . . . . . . . . . . . . . . . 1-17
Portable Audio Devices . . . . . . 1-18
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-18
Steering Wheel Controls . . . . . 1-18
Cruise Control . . . . . . . . . . . . . . . 1-19
Navigation System . . . . . . . . . . . 1-19
Driver Information Center (DIC) . . . . . . . . . . . . . . . 1-20
Vehicle Personalization . . . . . . 1-20
Ultrasonic Parking Assist . . . . 1-20
Power Outlets . . . . . . . . . . . . . . . 1-21
Universal Remote System . . . 1-21
Sunroof . . . . . . . . . . . . . . . . . . . . . . 1-21
eAssist Features
eAssist®Overview . . . . . . . . . . . 1-22
High Voltage Safety Information . . . . . . . . . . . . . . . . . 1-23
Driver Efficiency Gauge . . . . . . 1-23
Automatic Engine Start/Stop Feature . . . . . . . . . . . . . . . . . . . . . 1-24
Regenerative Braking . . . . . . . . 1-24
Battery . . . . . . . . . . . . . . . . . . . . . . . 1-24
Service . . . . . . . . . . . . . . . . . . . . . . 1-25
Performance and Maintenance
Traction Control System (TCS) . . . . . . . . . . . . . . 1-25
StabiliTrak
®System . . . . . . . . . 1-25
Tire Pressure Monitor . . . . . . . . 1-26
Tire Sealant and Compressor Kit . . . . . . . . . . . . . 1-26
Engine Oil Life System . . . . . . 1-27
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-27
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 1-27
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-28

Black plate (17,1)Buick LaCrosse Owner Manual - 2012
In Brief 1-17
Vehicle Features
Radio(s)
VOL/O:Press to turn the system
on and off. Turn to increase or
decrease the volume.
RADIO/BAND or SOURCE: Press
to choose between FM, AM,
or XM™, if equipped.
Menu Knob: Turn to select radio
stations.
g: Press to seek the previous
station or track.
l: Press to seek the next station
or track.
Buttons 1‐6: Press to save and
select favorite stations.
INFO: Press to show available
information about the current station
or track.
See Overview (Radio with CD) on
page 7‑3 orOverview (Radio with
CD/DVD and MEM) on page 7‑5 or
Overview (Radio with CD and Touchscreen) on page 7‑7
for more
information about these and other
radio features.
Storing a Favorite Station
Stations from all bands can be
stored in the favorite lists in any
order. Up to six stations can be
stored in each favorite page and the
number of available favorite pages
can be set.
To store the station to a position in
the list, press the corresponding
numeric button 1 to 6 until a beep is
heard.
See “Storing a Station as a
Favorite” inAM-FM Radio (Radio
with CD/DVD/MEM) on page 7‑18 or
AM-FM Radio (Radio with CD and
Touchscreen) on page 7‑21.
Setting the Clock
See Clock (Radio with CD and
Touchscreen) on page 5‑5 for more
information.
Satellite Radio
Vehicles with an XM™ satellite radio
tuner and a valid XM satellite radio
subscription can receive XM
programming.
XM Satellite Radio Service
XM is a satellite radio service based
in the 48 contiguous United States
and 10 Canadian provinces. XM
satellite radio has a wide variety of
programming and commercial-free
music, coast to coast, and in
digital-quality sound. A fee is
required to receive the XM service.
For more information refer to:
.www.xmradio.com or call
1-800-929-2100 (U.S.).
.www.xmradio.ca or call
1-877-438-9677 (Canada).
For more information, see Satellite
Radio on page 7‑24.

Black plate (23,1)Buick LaCrosse Owner Manual - 2012
In Brief 1-23
The cold air intake for the battery is
located behind the rear seat, on the
filler panel. Do not cover the intake.
SeeBattery on page 10‑25.
High Voltage Safety
Information
eAssist vehicles have a standard
12-volt battery and a high voltage
battery. Only a trained service
technician with the proper
knowledge and tools should inspect,
test, or replace the high voltage
battery. See your dealer if the high
voltage battery needs service.
The negative 12-volt battery cable
and the high voltage cable in the
engine compartment are clearly
labeled. In emergency situations,
first responders can cut those
cables to disable the high voltage
battery system.
Driver Efficiency Gauge
This gauge assists the driver in
operating the vehicle more
efficiently and will vary based on
driver input.
SeeDriver Efficiency Gauge on
page 5‑13 for more information.

Black plate (24,1)Buick LaCrosse Owner Manual - 2012
1-24 In Brief
Automatic Engine Start/
Stop Feature
Vehicles with eAssist have an
automatic engine start/stop feature.
After the engine is started and has
reached operating temperature, the
auto stop feature may cause the
engine to turn off when the brake
pedal is applied and the vehicle
comes to a complete stop. When
the brake pedal is released, or the
accelerator pedal is applied, the
engine will restart. The engine will
continue to run until the next
auto stop.
To restart the engine during the auto
stop, release the brake pedal or
press the accelerator pedal. The
engine starts immediately. The
vehicle continues to run until the
next stop.AUTO STOP on the tachometer
signifies that the engine is in auto
stop mode. See
Tachometer on
page 5‑12 for more information.
A chime will sound when the driver
door is opened while in auto stop
mode. Remember to shift to P (Park)
and turn the ignition to LOCK/OFF
before exiting the vehicle.
See Starting the Engine on
page 9‑22.
Regenerative Braking
Regenerative braking takes some of
the energy from the moving vehicle
and turns it into electrical energy.
This energy is then stored in the
vehicle's high voltage battery
system, contributing to increased
fuel efficiency.
The system works whenever the
accelerator pedal is released, and
increases the energy captured as
more brake pedal is applied.
Battery
This vehicle has a standard 12‐volt
battery. Refer to the replacement
number on the original battery label
when a new standard 12‐volt battery
is needed.
eAssist vehicles also have a high
voltage battery. Only a trained
service technician with the proper
knowledge and tools should inspect,
test, or replace the high voltage
battery. See your dealer if the high
voltage battery needs service. See
Battery on page 10‑25.

Black plate (25,1)Buick LaCrosse Owner Manual - 2012
In Brief 1-25
Service
Never try to do your own service on
eAssist components. You can be
injured and the vehicle can be
damaged if you try to do your own
service work. Service and repair of
these high voltage components
should only be performed by a
trained service technician with the
proper knowledge and tools. See
Doing Your Own Service Work on
page 10‑4.
Performance and
Maintenance
Traction Control
System (TCS)
The traction control system limits
wheel spin. The system turns on
automatically every time the vehicle
is started.
.To turn off traction control, press
and release the Traction Control
System (TCS)/StabiliTrak button
located on the console to the
right of the shift lever.
i
illuminates and the appropriate
DIC message is displayed. See
Ride Control System Messages
on page 5‑40.
.Press and release the TCS/
StabiliTrak button again to turn
on traction control.
For more information, see Traction
Control System (TCS) on
page 9‑38.
StabiliTrak®System
The StabliTrak system assists with
directional control of the vehicle in
difficult driving conditions. The
system turns on automatically every
time the vehicle is started.
.To turn off both TCS and
StabiliTrak, press and hold the
TCS/StabiliTrak button, located
on the console to the right of the
shift lever, until
iandg
illuminate and the appropriate
DIC message is displayed. See
Ride Control System Messages
on page 5‑40.
.Press and release the TCS/
StabiliTrak button to turn on both
systems.
For more information, see
StabiliTrak
®System on page 9‑40.

Black plate (28,1)Buick LaCrosse Owner Manual - 2012
1-28 In Brief
Roadside Service and OnStar
(U.S. and Canada)
If you have an active OnStar
subscription, press the
Qbutton
and the current GPS location will be
sent to an OnStar Advisor who will
assess your problem, contact
Roadside Assistance, and relay
your exact location to get the help
you need.
Online Owner Center (U.S. and
Canada)
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at: U.S.: buick.com
(Click on "Owners," then
"Manage My Buick/Owners
Login")
Canada: buickowner.ca
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14‑1 for more information.

Black plate (3,1)Buick LaCrosse Owner Manual - 2012
Keys, Doors, and Windows 2-3
Press the button on the RKE
transmitter to extend the key. Press
the button and the key blade to
retract the key.
See your dealer if a new key is
needed.
Notice:If the keys get locked in
the vehicle, it may have to be
damaged to get them out. Always
carry a spare key. If locked out of the vehicle, see
Roadside Assistance Program (U.S.
and Canada) on page 13‑7
or
Roadside Assistance Program
(Mexico) on page 13‑10.
With an active OnStar subscription,
an OnStar Advisor may remotely
unlock the vehicle. See OnStar
Overview on page 14‑1.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement on
page 13‑22 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310. If there is a decrease in the RKE
operating range:
.Check the distance. The
transmitter may be too far from
the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See
“Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.