service BUICK LACROSSE 2013 Service Manual

Black plate (24,1)Buick LaCrosse Owner Manual - 2013 - crc - 9/7/12
7-24 Infotainment System
See your cell phone's owner's guide
or contact your wireless provider to
find out if this feature is supported
by your phone.
When a cell phone supports the
phone book feature, the Phone
Book and Call Lists menus are
automatically available.
The Phone Book menu allows you
to access the phone book stored in
the cell phone to make a call.
The Call Lists menu allows you to
access the phone numbers from the
Incoming Calls, Outgoing Calls, and
Missed Calls menus on your cell
phone to make a call.
To make a call using the Phone
Book menu:
1. Press
5once or twice,
depending on the radio.
2. Select Phone Book.
3. Search through the list by selecting the letter group the
phone book entry begins with, or press SELECT to scroll
through the entire list of names/
numbers in the phone book.
4. Select the name or number you want to call.
To make a call using the Call
Lists menu:
1. Press
5once or twice,
depending on the radio.
2. Select Call Lists.
3. Select the Incoming Calls, Outgoing Calls, or Missed
Calls list.
4. Select the name or number you want to call.
Making a Call
To make a call:
1. Press
5.
2. Select Enter number.
3. Enter the character sequence. See “Entering a Character
Sequence” inOperation on
page 7‑4 for more information. 4. Select Call to start dialing the
number.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
Accepting a Call
Turn the Multifunction knob to
“Answer” and press SELECT to
accept the call.
Declining a Call
Turn the Multifunction knob to
“Decline” and press SELECT to
decline the call.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work.
Accepting a Call
Turn the Multifunction knob to
“Answer” and press SELECT to
accept the call.

Black plate (25,1)Buick LaCrosse Owner Manual - 2013 - crc - 9/7/12
Infotainment System 7-25
Declining a Call
Turn the Multifunction knob to
“Decline”and press SELECT to
decline the call.
Switching Between Calls (Call
Waiting Calls Only)
To switch between calls:
1. Turn the Multifunction knob and press SELECT.
2. Select Switch Call from the menu.
Conference Calling
Conference calling and three-way
calling must be supported on the
Bluetooth phone and enabled by the
wireless service carrier to work.
To start a conference while in a
current call:
1. Turn the Multifunction knob andpress SELECT.
2. Select Enter Number. 3. Enter the character sequence
then select Call. See “Entering a
Character Sequence” in
Operation on page 7‑4.
4. After the call has been placed, turn the Multifunction knob to
choose Merge Calls then press
SELECT.
5. To add more callers to the conference call, repeat Steps
1–4. The number of callers that
can be added is limited by your
wireless service carrier.Ending a Call
Turn the Multifunction knob to select
Hang Up, then press SELECT.
Muting a Call
To Mute a Call
Turn the Multifunction knob to select
Mute Call, then press SELECT.
To Cancel Mute
Turn the Multifunction knob to select
Mute Call, then press SELECT.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system.
1. Turn the Multifunction knob toselect Enter Number, then press
SELECT.
2. Enter the character sequence. See “Entering a Character
Sequence” inOperation on
page 7‑4.
Bluetooth (Voice
Recognition)
Using Voice Recognition
To use voice recognition, press theb/gbutton located on the steering
wheel. Use the commands below for
the various voice features. For
additional information, say "Help"
while you are in a voice
recognition menu.

Black plate (30,1)Buick LaCrosse Owner Manual - 2013 - crc - 9/7/12
7-30 Infotainment System
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressb/gto answer an
incoming call when another call
is active. The original call is
placed on hold.
.Pressb/gagain to return to
the original call.
.To ignore the incoming call, no
action is required.
.Press0/cto disconnect the
current call and switch to the call
on hold.
Three-Way Calling
Three-way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
b/g.
2. Say “Three-way call.” 3. Use the dial or call command to
dial the number of the third party
to be called.
4. Once the call is connected, press
b/gto link all callers
together.
Ending a Call
Press0/cto end a call.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
To mute a call, press
b/g, and
then say “Mute Call.”
To cancel mute, press
b/g, and
then say “Un-mute Call.”
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone. The cell phone must be paired and
connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN.
To Transfer Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
b/g.
2. Say “Transfer Call.”
To Transfer Audio to the Bluetooth
System from a Cell Phone
During a call with the audio on the
cell phone, press
b/g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle, use
the audio transfer feature on the cell
phone. See your cell phone
manufacturer's user guide for more
information.

Black plate (1,1)Buick LaCrosse Owner Manual - 2013 - crc - 9/7/12
Climate Controls 8-1
Climate Controls
Climate Control Systems
Dual Automatic Climate ControlSystem . . . . . . . . . . . . . . . . . . . . . . 8-1
Air Vents
Air Vents . . . . . . . . . . . . . . . . . . . . . . 8-6
Maintenance
Air Intake . . . . . . . . . . . . . . . . . . . . . 8-7
Passenger Compartment AirFilter . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
Service . . . . . . . . . . . . . . . . . . . . . . . 8-7
Climate Control Systems
Dual Automatic Climate Control System
For vehicles with this system, it controls the heating, cooling, and ventilation.
Non-eAssist Vehicles
1. Power
2. Driver Temperature Control
3. Defrost
4. Fan Control
5. Air Delivery Mode Control
6. Recirculation/Automatic Recirculation 7. Passenger Temperature Control
8. AUTO (Automatic Operation)
9. Rear Window Defogger
10. Heated Steering Wheel
11. Air Conditioning
12. ZONE

Black plate (7,1)Buick LaCrosse Owner Manual - 2013 - crc - 9/7/12
Climate Controls 8-7
Operation Tips
.Keep all outlets open whenever
possible for best system
performance.
.Keep the path under all seats
clear of objects to help circulate
the air inside the vehicle more
effectively.
.Use of non-GM approved hood
deflectors can adversely affect
the performance of the system.
Maintenance
Air Intake
Clear away any ice, snow, or leaves
from the air intake at the base of the
windshield that can block the flow of
air into the vehicle.
Passenger Compartment
Air Filter
The filter removes dust, pollen, and
other airborne irritants from outside
air that is pulled into the vehicle.
The filter should be replaced as part
of routine scheduled maintenance.
SeeMaintenance Schedule on
page 11‑2 for replacement intervals.
For more information, see your
dealer.
Service
This vehicle may have the new
environmentally friendly refrigerant,
R1234yf. This refrigerant has a
significantly reduced global warming impact on the environment,
compared to the traditional
automotive refrigerant, R-134a. All
vehicles have a label underhood
that identifies the refrigerant used in
the vehicle.
The refrigerant system should only
be serviced by trained and certified
technicians. The air conditioning
evaporator should never be repaired
or replaced by one from a salvage
vehicle. It should only be replaced
by a new evaporator to ensure
proper and safe operation.
During service, all refrigerants
should be reclaimed with proper
equipment. Venting refrigerants
directly to the atmosphere is harmful
to the environment and may also
create unsafe conditions based on
inhalation, combustion, frostbite,
or other health-based concerns.

Black plate (4,1)Buick LaCrosse Owner Manual - 2013 - crc - 9/7/12
9-4 Driving and Operating
Helpful braking tips to keep in mind
include:
.Keep enough distance between
you and the vehicle in front
of you.
.Avoid needless heavy braking.
.Keep pace with traffic.
If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.
Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.
Steering
Electric Power Steering
If your vehicle has electric power
steering it does not have power
steering fluid. Regular maintenance
is not required. If power steering assist is lost due
to a system malfunction, the vehicle
can be steered, but may require
increased effort.
See your dealer if there is a
problem.
If the steering wheel is turned until it
reaches the end of its travel and is
held against that position for an
extended period of time, power
steering assist may be reduced.
Normal use of the power steering
assist should return when the
system cools down.
See specific vehicle steering
messages under
Vehicle Messages
on page 5‑32.
Variable Effort Steering
Some vehicles have a steering
system that varies the amount of
effort required to steer the vehicle in
relation to the speed of the vehicle.
The amount of steering effort
required is less at slower speeds to
make the vehicle more maneuverable and easier to park. At
faster speeds, the steering effort
increases to provide a sport-like feel
to the steering. This provides
maximum control and stability.
If the vehicle seems harder to steer
than normal when parking or driving
slowly, there may be a problem with
the system. You will still have power
steering, but steering will be stiffer
than normal at slow speeds. See
your dealer for service.
Hydraulic Power Steering
If your vehicle has hydraulic power
steering, it may require
maintenance. See
Power Steering
Fluid (2.4L L4 Engine and 3.6L
V6 Engine with FWD) on
page 10‑23 orPower Steering Fluid
(3.6L V6 Engine with AWD) on
page 10‑23.
If power steering assist is lost
because the engine stops or a
system malfunction, the vehicle can
be steered but may require
increased effort. See your dealer if
there is a problem.

Black plate (7,1)Buick LaCrosse Owner Manual - 2013 - crc - 9/7/12
Driving and Operating 9-7
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.Allow extra following distance.
.Pass with caution.
.Keep windshield wiping
equipment in good shape.
.Keep the windshield washer fluid
reservoir filled.
.Have good tires with proper
tread depth. SeeTires on
page 10‑42.
.Turn off cruise control.
Highway Hypnosis
Always be alert and pay attention to
your surroundings while driving.
If you become tired or sleepy, find a
safe place to park the vehicle
and rest.
Other driving tips include:
.Keep the vehicle well ventilated.
.Keep the interior
temperature cool.
.Keep your eyes moving —scan
the road ahead and to the sides.
.Check the rearview mirror and
vehicle instruments often.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips for
driving in these conditions include:
.Keep the vehicle serviced and in
good shape.
.Check all fluid levels and brakes,
tires, cooling system, and
transmission.
.Shift to a lower gear when going
down steep or long hills.
{WARNING
If you do not shift down, the
brakes could get so hot that they
would not work well. You would
then have poor braking or even
(Continued)
WARNING (Continued)
none going down a hill. You could
crash. Shift down to let the engine
assist the brakes on a steep
downhill slope.
{WARNING
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. The brakes will have
to do all the work of slowing down
and they could get so hot that
they would not work well. You
would then have poor braking or
even none going down a hill.
Steering may also be affected
when ignition is off. You could
crash. Always have the engine
running and the vehicle in gear
when going downhill.

Black plate (16,1)Buick LaCrosse Owner Manual - 2013 - crc - 9/7/12
9-16 Driving and Operating
When the vehicle is shifted into
P (Park), the ignition system will
switch to OFF.
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steadypressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to a
safe location.
3. Come to a complete stop, shift to P (Park), and turn the ignition
to OFF. On vehicles with an
automatic transmission, the shift lever must be in P (Park) to turn
the ignition switch to the OFF
position.
4. Set the parking brake. See Parking Brake on page 9‑32.
{WARNING
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
press and hold the engine START/
STOP button for longer than
two seconds, or press twice in
five seconds.
ACC/ACCESSORY (Amber
Indicator Light): This mode allows
you to use some electrical
accessories when the engine is off. With the ignition off, pressing the
button one time without the brake
pedal applied will place the ignition
system in ACC/ACCESSORY.
The ignition will switch from ACC/
ACCESSORY to OFF after
five minutes to prevent battery
rundown.
ON/RUN/START (Green Indicator
Light):
This mode is for driving and
starting. With the ignition off, and
the brake pedal applied, pressing
the button once will place the
ignition system in ON/RUN/START.
Once engine cranking begins,
release the button. Engine cranking
will continue until the engine starts.
See Starting the Engine on
page 9‑19 for more information. The
ignition will then remain in ON/RUN.
Service Only Mode
This power mode is available for
service and diagnostics, and to
verify the proper operation of the
malfunction indicator lamp as may
be required for emission inspection
purposes. With the vehicle off, and

Black plate (17,1)Buick LaCrosse Owner Manual - 2013 - crc - 9/7/12
Driving and Operating 9-17
the brake pedal not applied,
pressing and holding the button for
more than five seconds will place
the vehicle in Service Only Mode.
The instruments and audio systems
will operate as they do in ON/RUN,
but the vehicle will not be able to be
driven. The engine will not start in
Service Only Mode. Push the button
again to turn the vehicle off.
Ignition Positions (Key
Access)
Notice:Using a tool to force the
key to turn in the ignition could
cause damage to the switch or
break the key. Use the correct
key, make sure it is all the way in,
and turn it only with your hand.
If the key cannot be turned by
hand, see your dealer.
The key must be fully extended to
start the vehicle.
To shift out of P (Park), turn the
ignition to ON/RUN and apply the
brake pedal.
1 (STOPPING THE ENGINE/LOCK/
OFF): When the vehicle is stopped,
turn the ignition switch to LOCK/
OFF to turn the engine off. Retained
Accessory Power (RAP) will remain
active. See Retained Accessory
Power (RAP) on page 9‑24 for more
information.
This is the only position from which
the key can be removed. This locks
the ignition and automatic
transmission. Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steady
pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to a
safe location.
3. Come to a complete stop, shift to P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the
shift lever must be in P (Park) to
turn the ignition switch to the
LOCK/OFF position.

Black plate (18,1)Buick LaCrosse Owner Manual - 2013 - crc - 9/7/12
9-18 Driving and Operating
4. Set the parking brake. SeeParking Brake on page 9‑32.
{WARNING
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
turn the ignition to ACC/
ACCESSORY.
2 (ACC/ACCESSORY): This
position provides power to some of
the electrical accessories. It unlocks
the ignition. To move the key from
ACC/ACCESSORY to LOCK/OFF,
the shift lever must be in P (Park).
3 (ON/RUN): The ignition switch
stays in this position when the
engine is running. This position can
be used to operate the electrical
accessories, including the ventilation fan and 12-volt power
outlet, as well as to display some
warning and indicator lights. This
position can also be used for
service and diagnostics, and to
verify the proper operation of the
malfunction indicator lamp as may
be required for emission inspection
purposes. The transmission is also
unlocked in this position.
The battery could be drained if the
key is left in the ACC/ACCESSORY
or ON/RUN position with the engine
off. The vehicle might not restart if
the battery is allowed to drain for an
extended period of time.
4 (START):
This position starts the
engine. When the engine starts,
release the key. The ignition switch
will return to ON/RUN for normal
driving.
A warning tone sounds when the
driver door is opened when the
ignition is still in ACC/ACCESSORY
and the key is in the ignition. If the
ignition becomes difficult to turn,
see Keys on page 2‑1.
Key Lock Release
Vehicles with an automatic
transmission are equipped with an
electronic key lock release system.
This system is to prevent ignition
key removal unless the shift lever is
in P (Park).