service BUICK LACROSSE 2019 Owner's Manual

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-12032549) -
2019 - crc - 8/20/18
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 28
Seats and Restraints . . . . . . . . . . . 52
Storage . . . . . . . . . . . . . . . . . . . . . . . 102
Instruments and Controls . . . . . . 105
Lighting . . . . . . . . . . . . . . . . . . . . . . . 149
Infotainment System . . . . . . . . . . 156
Climate Controls . . . . . . . . . . . . . . 157
Driving and Operating . . . . . . . . . 164
Vehicle Care . . . . . . . . . . . . . . . . . . 234
Service and Maintenance . . . . . 318
Technical Data . . . . . . . . . . . . . . . . 332
Customer Information . . . . . . . . . 335
Reporting Safety Defects . . . . . . 345
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 349
Connected Services . . . . . . . . . . . 357
Index . . . . . . . . . . . . . . . . . . . . 361

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-12032549) -
2019 - crc - 8/20/18
2 Introduction
Introduction
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, BUICK, the
BUICK Emblem, and LACROSSE
are trademarks and/or service
marks of General Motors LLC, its
subsidiaries, affiliates, or licensors.
For vehicles first sold in Canada,
substitute the name“General
Motors of Canada Company” for
Buick Motor Division wherever it
appears in this manual. This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this owner
’s manual.
Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante: Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Danger, Warning, and
Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Litho in U.S.A.
Part No. 84164843 B Second Printing©2018 General Motors LLC. All Rights Reserved.

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-12032549) -
2019 - crc - 8/20/18
Introduction 3
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means“Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: Shown when the owner ’s
manual has additional instructions
or information.
*: Shown when the service
manual has additional instructions
or information.
0: Shown when there is more
information on another page —
“see page.” Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. See the
features in this manual for
information.
u:
Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components
Properly
P: Do Not Apply High Pressure
Water
B: Engine Coolant Temperature
g: First Responder
_:Flame/Fire Prohibited
H:Flammable
[:Forward Collision Alert
R: Fuse Block Cover Lock
Location
+: Fuses

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-12032549) -
2019 - crc - 8/20/18
In Brief 5
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . . . 6
Initial Drive Information
Initial Drive Information . . . . . . . . . . 8
Stop/Start System . . . . . . . . . . . . . . . 8
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . 8
Door Locks . . . . . . . . . . . . . . . . . . . . . 9
Trunk Release . . . . . . . . . . . . . . . . . . 9
Windows . . . . . . . . . . . . . . . . . . . . . . . 10
Seat Adjustment . . . . . . . . . . . . . . . 10
Memory Features . . . . . . . . . . . . . . 11
Heated and Ventilated Seats . . . 11
Head Restraint Adjustment . . . . 12
Seat Belts . . . . . . . . . . . . . . . . . . . . . 12
Passenger Sensing System . . . 12
Mirror Adjustment . . . . . . . . . . . . . . 13
Steering Wheel Adjustment . . . . 13
Interior Lighting . . . . . . . . . . . . . . . . 14
Exterior Lighting . . . . . . . . . . . . . . . 15
Windshield Wiper/Washer . . . . . . 15
Climate Controls . . . . . . . . . . . . . . . 16
Transmission . . . . . . . . . . . . . . . . . . 17
Vehicle Features
Infotainment System . . . . . . . . . . . 18
Steering Wheel Controls . . . . . . . 18
Cruise Control . . . . . . . . . . . . . . . . . 19
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 19
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . 20
Forward Automatic Braking (FAB) . . . . . . . . . . . . . . . . 20
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . . . . . . . 20
Lane Keep Assist (LKA) . . . . . . . 20
Lane Change Alert (LCA) . . . . . . 20
Rear Vision Camera (RVC) . . . . 21
Rear Cross Traffic Alert (RCTA) System . . . . . . . . . . . . . . . . . . . . . . . 21
Parking Assist . . . . . . . . . . . . . . . . . 21
Automatic Parking Assist (APA) . . . . . . . . . . . . . . . . . . 21
Power Outlets . . . . . . . . . . . . . . . . . 21
Universal Remote System . . . . . 22
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 22
eAssist Features
eAssist Overview . . . . . . . . . . . . . . 23
High Voltage Safety Information . . . . . . . . . . . . . . . . . . . 24
Automatic Engine Stop/Start Feature . . . . . . . . . . . . . . . . . . . . . . . 24 Regenerative Braking . . . . . . . . . . 24
Battery . . . . . . . . . . . . . . . . . . . . . . . . . 24
Service . . . . . . . . . . . . . . . . . . . . . . . . 24
Performance and Maintenance
Traction Control/Electronic
Stability Control . . . . . . . . . . . . . . 25
Tire Pressure Monitor . . . . . . . . . . 25
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
E85 or FlexFuel . . . . . . . . . . . . . . . . 26
Engine Oil Life System . . . . . . . . 26
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . . . 26
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . 27

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-12032549) -
2019 - crc - 8/20/18
In Brief 11
Memory Features
If equipped, memory seats allow two
drivers to save and recall their
unique seat positions for driving the
vehicle, and a shared exit position
for getting out of the vehicle. Other
feature positions may also be
saved, such as power mirrors and
power steering wheel, if equipped.
Memory positions are linked to RKE
transmitter 1 or 2 for automatic
memory recalls.
Before saving, adjust all available
memory feature positions. Turn the
ignition on and then press and
release SET; a beep will sound.Then immediately press and hold 1,
2, or
B(Exit) until two beeps
sound. To manually recall these
positions, press and hold 1, 2, or
B
until the saved position is reached.
When Auto Memory Recall is
enabled in vehicle personalization,
positions previously saved to
memory buttons 1 and 2 are
recalled when the ignition is
changed from off to on or ACC/
ACCESSORY.
When Easy Exit Options is enabled
in vehicle personalization, the
feature automatically recalls the
previously saved exit position when
exiting the vehicle.
Memory adjustments may not be
available upon delivery or after
service until steps in “Saving
Memory Positions” section are
performed. See Memory Seats056.
Heated and Ventilated
Seats
Heated and Ventilated Seat
Buttons Shown, Heated Seat Buttons Similar
If equipped, the buttons are near the
climate controls on the center stack.
To operate, the engine must be
running.
Press
MorLto heat the driver or
passenger seat cushion.

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-12032549) -
2019 - crc - 8/20/18
24 In Brief
The eAssist system uses a high
voltage battery, which is cooled with
air drawn from the vehicle interior.
The cold air intake for the battery is
under the leading edge of the rear
seat. The exhaust for warm air is in
the trunk. Do not cover the intake or
exhaust. SeeBattery - North
America 0255.
High Voltage Safety
Information
Vehicles with eAssist have a
standard 12-volt battery and a high
voltage battery. Only a trained
service technician with the proper
knowledge and tools should inspect,
test, or replace the high voltage
battery. See your dealer if the high
voltage battery needs service.
In emergency situations, first
responders can cut the two clearly
labeled cut points in the engine
compartment to disable the high
voltage battery and airbag systems.
Do not cut the high voltage cable.
Automatic Engine Stop/
Start Feature
Vehicles with eAssist have an
automatic engine Stop/Start feature.
After the engine is started and has
reached operating temperature, this
feature may cause Auto Stop which
will turn the engine off when the
brake pedal is applied and the
vehicle comes to a complete stop.
When the brake pedal is released,
or the accelerator pedal is applied,
the engine will restart. The engine
will continue to run until the next
Auto Stop.
AUTO STOP on the tachometer
signifies that the engine is in Auto
Stop mode. See Tachometer0116.
Remember to put the transmission
in P (Park) and turn the ignition off
before exiting the vehicle.
See Starting the Engine 0177.
Regenerative Braking
Regenerative braking takes some of
the energy from the moving vehicle
and turns it into electrical energy. This energy is then stored in the
vehicle's high voltage battery
system, contributing to increased
fuel efficiency.
The system works whenever the
accelerator pedal is released, and
increases the energy captured as
more brake pedal is applied.
Battery
This vehicle has a standard 12-volt
battery. Refer to the replacement
number on the original battery label
when a new standard 12-volt battery
is needed.
Vehicles with eAssist also have a
high voltage battery. Only a trained
service technician with the proper
knowledge and tools should inspect,
test, or replace the high voltage
battery. See your dealer if the high
voltage battery needs service. See
Battery - North America
0255.
Service
Never try to do your own service on
eAssist components. You can be
injured and the vehicle can be

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-12032549) -
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In Brief 25
damaged if you try to do your own
service work. Service and repair of
these high voltage components
should only be performed by a
trained service technician with the
proper knowledge and tools. See
Doing Your Own Service Work
0236.Performance and
Maintenance
Traction Control/
Electronic Stability
Control
The Traction Control System (TCS)
limits wheel spin. The system turns
on automatically every time the
vehicle is started.
.
To turn off TCS, press and
release
gon the center stack.
iilluminates.
. Press and release
gagain to
turn on TCS.
. To turn off both TCS and
StabiliTrak/Electronic Stability
Control (ESC), press and hold
g
untiliandgilluminate.
. Press and release
gto turn on
both systems.
See Traction Control/Electronic
Stability Control 0196.
Tire Pressure Monitor
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The low tire pressure warning light
alerts to a significant loss in
pressure of one of the vehicle's
tires. If the warning light comes on,
stop as soon as possible and inflate
the tires to the recommended
pressure shown on the Tire and
Loading Information label. See
Vehicle Load Limits 0172. The
warning light will remain on until the
tire pressure is corrected.
The low tire pressure warning light
may come on in cool weather when
the vehicle is first started, and then
turn off as the vehicle is driven. This
may be an early indicator that the

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-12032549) -
2019 - crc - 8/20/18
Keys, Doors, and Windows 29
The vehicle has the keyless ignition.
The key can be used for the locks.
Press the button on the back of the
RKE transmitter to pull out the key.
Never pull the key out without
pressing the button.
If it becomes difficult to turn the key
in a vehicle lock, inspect the key
blade for debris. Periodically clean
with a brush or pick.
See your dealer if a new key is
needed.
Contact Roadside Assistance if
locked out of the vehicle. See
Roadside Assistance Program
0339.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See OnStar Overview 0349.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 345.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range: .
Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Keyless Access system allows
for vehicle entry when the Remote
Keyless Entry (RKE) transmitter is
within 1 m (3 ft). See “Keyless
Access Operation” later in this
section.
The RKE transmitter functions may
work up to 60 m (197 ft) away from
the vehicle.

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-12032549) -
2019 - crc - 8/20/18
Keys, Doors, and Windows 45
If the vehicle does not start and the
security light stays on, there is a
problem with the system. Turn the
vehicle off and try again.
If the RKE transmitter appears to be
undamaged, try another transmitter,
or place the transmitter in the
transmitter pocket. See“Starting the
Vehicle with a Low Transmitter
Battery” underRemote Keyless
Entry (RKE) System Operation 029.
If the vehicle does not start with the
other transmitter or when the
transmitter is in the transmitter
pocket, the vehicle needs service.
See your dealer who can service
the theft-deterrent system and have
a new transmitter programmed to
the vehicle.
Do not leave the transmitter or
device that disarms or deactivates
the theft-deterrent system in the
vehicle.Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.
Power Mirrors
To adjust the mirrors: 1. Press
}or|to select the
driver or passenger mirror.
2. Press the control button below (left, right, up, or down) to
adjust the mirror.
Vehicles with the memory feature
can store a preferred mirror position.
See Memory Seats 056.

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-12032549) -
2019 - crc - 8/20/18
Seats and Restraints 57
DIC welcome message. Carry the
linked RKE transmitter when
entering the vehicle.
Memory adjustments may not be
available upon delivery or after
service until steps in“Saving
Memory Positions” section are
performed.
Vehicle Personalization Settings
. To have the Auto Memory Recall
movement begin when the
vehicle is started, select the
Settings menu, then Vehicle,
then Comfort and Convenience,
and then Auto Memory Recall.
Select On or Off. See “Auto
Memory Recall” later in this
section.
. To begin Easy Exit Recall
movement when the ignition is
turned off and the driver door is
opened, or when the ignition is
turned off with the driver door
already opened, select the
Settings menu, then Vehicle,
then Comfort and Convenience, and then Easy Exit Options.
Select On or Off. See
“Easy Exit
Recall” later in this section.
. See Vehicle Personalization
0 138 for additional setting
information.
Identifying Driver Number
To identify the driver number: 1. Start the vehicle with a different key or RKE transmitter. The
DIC should display the driver
number; 1 or 2. Turn the
ignition off and remove the key
or RKE transmitter from the
vehicle.
2. Start the vehicle with the initial key or RKE transmitter. The
DIC should display the other
driver number not shown in
Step 1.
Saving Memory Positions
Read these instructions completely
before saving memory positions.
To save preferred driving positions
1 and 2: 1. Turn the ignition on or to ACC/
ACCESSORY.
A DIC welcome message may
indicate driver number 1 or 2.
2. Adjust all available memory features to the desired driving
position.
3. Press and release SET; a beep will sound.
4. Immediately press and hold the 1 or 2 memory button matching
the above DIC welcome
message until two beeps
sound.
If too much time passes
between releasing SET and
pressing 1, the memory
position will not be saved and
two beeps will not sound.
Repeat Steps 3 and 4.
1 or 2 corresponds to the driver
number. See “Identifying Driver
Number” previously in this
section.
5. Repeat Steps 1–4 for a second driver using 1 or 2.