parts BUICK LUCERNE 2008 Repair Manual

Normal Maintenance Replacement Parts
Replacement parts identied below by name, part number, or specication can be obtained from your dealer/retailer.
Normal Maintenance Replacement Parts
Part GM Part Number ACDelco®Part
Number
Engine Air Cleaner/Filter 22676970 A1627C
Engine Oil Filter
3.8L V6 Engine 25010792 PF47
4.6L V8 Engine 89017342 PF61
Passenger Compartment Air Filter 15811562 CF138
Spark Plugs
3.8L V6 12568387 41-101
4.6L V8 12571535 41-987
Windshield Wiper Blades
Driver’s Side – 23.6 inches (60.0 cm) 15788730 —
Passenger’s Side – 20.8 inches (53.0 cm) 15788731 —
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Buick. Normally, any concerns with
the sales transaction or the operation of your vehicle will
be resolved by your GM dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service, or parts
manager, contact the owner of the dealership or the
general manager.STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, in the
U.S., contact the Buick Customer Assistance Center by
calling 1-800-521-7300. In Canada, contact General
Motors of Canada Customer Communication Centre by
calling 1-800-263-3777 (English) or 1-800-263-7854
(French).
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
Vehicle Identication Number. This is available from
the vehicle registration or title, or the plate at the
top left of the instrument panel.
Dealership name and location
Vehicle delivery date and present mileage
When contacting Buick, please remember that your
concern will likely be resolved at a dealer’s facility. That
is why we suggest you follow Step One rst if you
have a concern.
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Trip Interruption Benets and Assistance
(Canada only):In the event of a warranty related
vehicle disablement, while en route and over
250 kilometres from the original point of departure,
you may qualify for trip interruption expense
assistance. This assistance covers reasonable
reimbursement of up to a maximum of $500
(Canadian) for (A) meals (maximum of $50/day),
(B) lodging (maximum of $100/night) and
(C) alternate ground transportation (maximum of
$40/day). This benet is to assist you with some of
the unplanned expense you may incur while waiting
for your vehicle to be repaired.
Pre-authorization, original detailed receipts, and a
copy of the repair order are required.
Once authorization has been given, your advisor will
help you make any necessary arrangements and
explain how to claim for trip interruption expense
assistance.
Alternative Service (Canada only):There may be
times when Roadside Assistance cannot provide
timely assistance. Your advisor may authorize you to
secure local emergency road service, and you will be
reimbursed up to $100 upon submission of the
original receipt to Roadside Assistance.In many instances, mechanical failures may be covered.
However, any cost for parts and labor for non-warranty
repairs are the responsibility of the driver.
Buick and General Motors of Canada Limited reserve
the right to limit services or reimbursement to an owner
or driver when, in their sole discretion, the claims
become excessive in frequency or type of occurrence.
Calling For Assistance
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number of the
vehicle
Odometer reading, Vehicle Identication
Number (VIN), and delivery date of the vehicle
Description of the problem
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Additional Program Information
All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer
for specic information about availability. All Courtesy
Transportation arrangements will be administered
by appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
Collision Damage Repair
If your vehicle is involved in a collision and it is
damaged, have the damage repaired by a qualied
technician using the proper equipment and quality
replacement parts. Poorly performed collision repairs
diminish your vehicle’s resale value, and safety
performance can be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new parts made with the
same materials and construction methods as the parts
with which your vehicle was originally built. Genuine GM
Collision parts are your best choice to assure that your
vehicle’s designed appearance, durability, and safety are
preserved. The use of Genuine GM parts can help
maintain your GM New Vehicle Warranty.
Recycled original equipment parts may also be used for
repair. These parts are typically removed from vehicles
that were total losses in prior crashes. In most cases,
the parts being recycled are from undamaged sections
of the vehicle. A recycled original equipment GM
part, may be an acceptable choice to maintain your
vehicle’s originally designed appearance and safety
performance, however, the history of these parts is not
known. Such parts are not covered by your GM New
Vehicle Limited Warranty, and any related failures
are not covered by that warranty.
Aftermarket collision parts are also available. These are
made by companies other than GM and may not
have been tested for your vehicle. As a result, these
parts may t poorly, exhibit premature
durability/corrosion problems, and may not perform
properly in subsequent collisions. Aftermarket parts are
not covered by your GM New Vehicle Limited
Warranty, and any vehicle failure related to such parts
are not covered by that warranty.
7-12

Repair Facility
GM also recommends that you choose a collision repair
facility that meets your needs before you ever need
collision repairs. Your dealer/retailer may have a
collision repair center with GM-trained technicians and
state of the art equipment, or be able to recommend
a collision repair center that has GM-trained technicians
and comparable equipment.
Insuring Your Vehicle
Protect your investment in your GM vehicle with
comprehensive and collision insurance coverage. There
are signicant differences in the quality of coverage
afforded by various insurance policy terms. Many
insurance policies provide reduced protection to your
GM vehicle by limiting compensation for damage repairs
by using aftermarket collision parts. Some insurance
companies will not specify aftermarket collision
parts. When purchasing insurance, we recommend that
you assure your vehicle will be repaired with GM
original equipment collision parts. If such insurance
coverage is not available from your current insurance
carrier, consider switching to another insurance carrier.
If your vehicle is leased, the leasing company may
require you to have insurance that assures repairs with
Genuine GM Original Equipment Manufacturer (OEM)
parts or Genuine Manufacturer replacement parts. Read
your lease carefully, as you may be charged at the
end of your lease for poor quality repairs.
If a Crash Occurs
Here is what to do if you are involved in a crash.
Try to relax and then check to make sure you are
all right. If you are uninjured, make sure that no
one else in your vehicle, or the other vehicle,
is injured.
If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all
matters have been taken care of. Move your
vehicle only if its position puts you in danger or you
are instructed to move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental
frame of mind, or anything unrelated to the crash.
This will help guard against post-crash legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 7-8for more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from
the tow truck operator or write down the driver’s
name, the service’s name, and the phone number.
7-13

Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these
items in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company
and policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through
the information they will need. If they ask for
a police report, phone or go to the police
department headquarters the next day and you can
get a copy of the report for a nominal fee. In
some states/provinces with “no fault” insurance
laws, a report may not be necessary. This is
especially true if there are no injuries and both
vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either new
Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by your
GM vehicle warranty.
Insurance pays the bill for the repair, but you must live
with the repair. Depending on your policy limits, your
insurance company may initially value the repair using
aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts.
Remember if your vehicle is leased you may be
obligated to have the vehicle repaired with Genuine GM
parts, even if your insurance coverage does not pay
the full cost.
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If another party’s insurance company is paying for the
repairs, you are not obligated to accept a repair
valuation based on that insurance company’s collision
policy repair limits, as you have no contractual limits with
that company. In such cases, you can have control of
the repair and parts choices as long as cost stays within
reasonable limits.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA)
in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open
an investigation, and if it nds that a safety
defect exists in a group of vehicles, it may order a
recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer/retailer, or General
Motors.To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to http://www.safercar.gov; or
write to:
Administrator, NHTSA
400 Seventh Street, SW.
Washington D.C., 20590
You can also obtain other information about motor
vehicle safety from http://www.safercar.gov.
Reporting Safety Defects to
the Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, notify Transport Canada
immediately, in addition to notifying General Motors of
Canada Limited. Call them at 1-800-333-0510 or
write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
7-15

M
Maintenance Schedule
Additional Required Services........................... 6-6
At Each Fuel Fill........................................... 6-9
At Least Once a Month.................................. 6-9
At Least Once a Year..................................6-10
Introduction.................................................. 6-2
Maintenance Footnotes.................................. 6-7
Maintenance Record....................................6-15
Maintenance Requirements............................. 6-2
Normal Maintenance Replacement Parts.........6-13
Owner Checks and Services........................... 6-8
Recommended Fluids and Lubricants.............6-12
Scheduled Maintenance................................. 6-4
Using.......................................................... 6-3
Your Vehicle and the Environment................... 6-2
Malfunction Indicator Light................................3-44
Manual Seats................................................... 1-2
Manual, Using.................................................... iii
Memory Seat and Mirrors.................................. 1-6
Message
DIC Warnings and Messages........................3-56Mirrors
Automatic Dimming Rearview with Compass....2-36
Automatic Dimming Rearview with OnStar®
and Compass..........................................2-34
Manual Rearview Mirror with Compass and
Temperature............................................1-11
Outside Automatic Dimming Heated Mirror......2-38
Outside Convex Mirror.................................2-38
Outside Power Mirrors..................................2-37
Park Tilt.....................................................2-38
MP3 .............................................................3-89
MyGMLink.com................................................ 7-5
N
Navigation System, Privacy..............................7-19
Navigation/Radio System,
see Navigation Manual.................................3-94
New Vehicle Break-In......................................2-20
Normal Maintenance Replacement Parts............6-13
8

Power (cont.)
Seat............................................................ 1-3
Steering Fluid.............................................5-40
Tilt Wheel and Telescopic Steering Column....... 3-7
Windows....................................................2-16
Privacy..........................................................7-17
Event Data Recorders..................................7-18
Navigation System.......................................7-19
OnStar.......................................................7-19
Radio Frequency Identication.......................7-19
Programmable Automatic Door Locks.................2-11
R
Radiator Pressure Cap....................................5-28
Radio Frequency Identication (RFID), Privacy....7-19
Radios..........................................................3-75
Radio(s)........................................................3-78
Radios
Navigation/Radio System,
see Navigation Manual..............................3-94
Reception...................................................3-96
Setting the Time..........................................3-76
Theft-Deterrent............................................3-94
Rainsense™ II Wipers.....................................3-10
Rear Door Security Locks................................2-12
Rear Seat Armrest..........................................2-57
Rearview Mirror, Automatic Dimming with
Compass....................................................2-36Rearview Mirror, Automatic Dimming with
OnStar
®and Compass.................................2-34
Rearview Mirror with Compass and
Temperature...............................................1-11
Reclining Seatbacks.......................................... 1-7
Recommended Fluids and Lubricants.................6-12
Recreational Vehicle Towing.............................4-25
Remote Keyless Entry (RKE) System.................. 2-4
Remote Keyless Entry (RKE) System,
Operation..................................................... 2-5
Remote Vehicle Start........................................ 2-8
Removing the Flat Tire and Installing the
Spare Tire..................................................5-86
Removing the Spare Tire and Tools...................5-85
Replacement Bulbs.........................................5-59
Reporting Safety Defects
Canadian Government..................................7-15
General Motors...........................................7-16
United States Government............................7-15
Restraint System Check
Checking the Restraint Systems....................1-74
Replacing Restraint System Parts
After a Crash..........................................1-75
Retained Accessory Power (RAP)......................2-22
Roadside
Assistance Program....................................... 7-8
Rocking Your Vehicle to Get it Out....................4-19
Routing, Engine Drive Belt...............................6-14
Running the Engine While Parked.....................2-33
10

Tires (cont.)
Wheel Alignment and Tire Balance.................5-80
Wheel Replacement.....................................5-80
When It Is Time for New Tires......................5-75
Towing
Recreational Vehicle.....................................4-25
Towing a Trailer..........................................4-26
Your Vehicle...............................................4-25
Traction
Control System (TCS).................................... 4-5
Control System Warning Light.......................3-40
StabiliTrak
®System....................................... 4-6
Transmission
Fluid, Automatic...........................................5-21
Transmission Operation, Automatic....................2-25
Trip Odometer................................................3-34
Trunk............................................................2-13
Turn and Lane-Change Signals.......................... 3-8
Turn Signal/Multifunction Lever........................... 3-8
U
Ultrasonic Rear Parking Assist (URPA)...............2-39
Uniform Tire Quality Grading............................5-78
Universal Home Remote System.......................2-49
Operation...................................................2-50
Using this Manual............................................... iii
V
Vehicle
Control........................................................ 4-3
Damage Warnings........................................... iv
Loading......................................................4-19
Symbols......................................................... iv
Vehicle Customization, DIC..............................3-66
Vehicle Data Recording and Privacy..................7-17
Vehicle Identication
Number (VIN)............................................5-104
Service Parts Identication Label..................5-104
Vehicle, Remote Start....................................... 2-8
Ventilation Adjustment......................................3-30
Visors...........................................................2-17
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