phone BUICK PARK AVENUE 2003 User Guide

Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Buick has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate with
Buick by dialing: 1-800-83-BUICK. (TTY users in
Canada can dial 1-800-263-3830.)
Customer Assistance Offices
Buick encourages customers to call the toll-free number
for assistance. If a U.S. customer wishes to write to
Buick, the letter should be addressed to Buick's
Customer Assistance Center.
United States ± Customer Assistance
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136
1-800-521-7300
1-800-832-8425 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-252-1112
Fax Number: 313-381-0022From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
From U.S. Virgin Islands
1-800-496-9994
Fax Number: 313-381-0022
Canada ± Customer Assistance
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800
Overseas ± Customer Assistance
Please contact the local General Motors Business Unit.
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Mexico, Central America and Caribbean
Islands/Countries (Except Puerto
Rico and U.S. Virgin Islands) ±
Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Program for Persons
with Disabilities
This program, available to
quali®ed applicants, can
reimburse you up to
$1,000 toward aftermarket
driver or passenger
adaptive equipment you
may require for your
vehicle (hand controls,
wheelchair/scooter
lifts, etc.).This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The program is available
for a limited period of time from the date of vehicle
purchase/lease. See your dealer for more details or call
the GM Mobility Assistance Center at 1-800-323-9935.
Text telephone (TTY) users, call 1-800-833-9935.
GM of Canada also has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for details. All TTY users
call 1-800-263-3830.
Roadside Assistance Program
Buick Motor Division is proud to offer Buick Premium
Roadside Assistance to customers for vehicles covered
under the 3 year/36,000 mile (60 000 km) new car
warranty (whichever occurs ®rst).
Our commitment to Buick owners has always included
superior service through our network of Buick dealers.
Buick Premium Roadside Assistance provides an
extra measure of convenience and security.
Buick's Roadside Assistance toll-free number is staffed
by a team of technically trained advisors, who are
available 24 hours a day, 365 days a year.
We take anxiety out of uncertain situations by providing
minor repair information over the phone or making
arrangements to tow your vehicle to the nearest Buick
dealer.
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We will provide the following services for
3 years/36,000 miles (60 000 km), at no expense to you:
·Fuel delivery
·Lock-out service (identi®cation required)
·Tow to nearest dealership for warranty service
·Change a ¯at tire
·Jump starts
We have quick, easy access to telephone numbers of
the following additional services depending on your
needs:
·Hotels
·Glass replacement
·Tire repair facilities
·Rental vehicle or taxis
·Airports or train stations
·Police, ®re department or hospitals
In many instances, mechanical failures are covered
under Buick's comprehensive warranty. However, when
other services are utilized, our advisors will explain
any payment obligations you might incur.For prompt and efficient assistance when calling, please
provide the following information to give the advisor:
·Location of vehicle
·Telephone number of your location
·Vehicle model, year and color
·Mileage of vehicle
·Vehicle Identi®cation Number (VIN)
·Vehicle license plate number
Buick reserves the right to limit services or
reimbursement to an owner or driver when, in Buick's
judgement, the claims become excessive in frequency or
type of occurrence.
While we hope you never have the occasion to use our
service, it is added security while traveling for you
and your family. Remember, we're only a phone call
away. Buick Roadside Assistance: 1-800-252-1112, text
telephone (TTY) users, call 1-888-889-2438.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
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Compact Spare Tire........................................5-77
Compass Calibration.......................................2-34
Compass Operation.........................................2-34
Compass Variance..........................................2-35
Content Theft-Deferrent....................................2-17
Control of a Vehicle.......................................... 4-5
Convenience Net............................................2-45
Coolant.........................................................3-37
Engine Temperature Gage............................3-37
Heater, Engine............................................2-23
Cooling System..............................................5-30
Cornering Lamps............................................3-13
Courtesy Lamps.............................................3-14
Cruise Control Light........................................3-41
Cruise Control.................................................. 3-9
Current and Past Model Order Forms................7-10
Customer Assistance Information........................ 7-7
Courtesy Transportation.................................. 7-7
Customer Assistance for Text Telephone
(TTY) Users.............................................. 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons with
Disabilities................................................ 7-5
Reporting Safety Defects to General Motors...... 7-9
Reporting Safety Defects to the Canadian
Government.............................................. 7-9Customer Assistance Information (cont.)
Reporting Safety Defects to the United
States Government.................................... 7-8
Roadside Assistance Program......................... 7-5
Service Publications Ordering Information......... 7-9
Customizing Your Automatic Door
Locks Feature.............................................2-11
D
Daytime Running Lamps..................................3-13
Defensive Driving............................................. 4-2
Defogging and Defrosting.................................3-25
Delayed Entry Lighting.....................................3-15
Delayed Exit Lighting.......................................3-15
Delayed Locking.....................................2-10, 3-49
Dinghy Towing................................................4-29
Disabling the Theft-Deterrent Feature.................3-67
Doing Your Own Service Work........................... 5-3
Dolly Towing..................................................4-30
Door............................................................... 2-9
Central Door Unlocking System....................... 2-9
Delayed Locking..........................................2-10
Door Ajar Reminder.....................................2-10
Locks.......................................................... 2-9
Power Door Locks.......................................2-10
Programmable Automatic Door Locks.............2-11
Rear Door Security Locks.............................2-12
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