service BUICK REGAL 2002 User Guide

2-61
(Emergency Button): In an emergency situation,
press the emergency service button. Upon receiving the
call, an advisor at the center will locate your vehicle and
assess the situation. If necessary, the advisor will alert
the nearest emergency service provider.
(Communication Button): Press this button at
the end of a call. Also press this button to answer a
call from the center, or cancel a call if one of the other
buttons is accidentally pressed. This button is also
used to access OnStar Personal Calling and Virtual
Advisor services. See the OnStar owner package for
more information.
(Volume Control): You can control the volume
of the OnStar System using either the volume knob
on the radio or using the steering wheel volume control
(If equipped).
(Telltale Light): This light will indicate the status
of the system. A solid green light will come on when
you start the vehicle to let you know that the system is
on and is ready to make or receive calls.If the light blinks green it means that an incoming or
outgoing call is in progress. Press the Communication
button if you notice the light blinking and you are not
on a call.
The light will be red in the event of an OnStar system
malfunction. If this occurs press the OnStar button to
attempt to contact an advisor. If the connection is made,
the advisor will assist you with steps to take to make
sure that the system is functioning properly. If you
cannot contact the advisor, take your vehicle to your
dealership as soon as possible for assistance.
Cellular Antenna
The cellular antenna on the outside of your vehicle is
critical to effective communications using the OnStar
system. Optimum cellular reception can be obtained
when the mast is straight up and down.

2-62 OnStar Services
The following services are available within OnStar
service plans. Your vehicle comes with a specific
one
-year service plan that allows use of some or
all for the following services.

Automatic Notification of Air Bag Deployment: If
an air bag deploys, a priority emergency signal is
automatically sent to the center. An advisor will
locate your vehicle's position, try to contact you
and assist you in the situation. If the center is unable
to contact you, an emergency service provider will
be contacted.

Stolen Vehicle Tracking: Call the center at
1
-888-4-ONSTAR (1-888-466-7827) to report
your vehicle stolen. The system can then attempt to
locate and track your vehicle and the advisor will
assist the proper authorities.
Roadside Assistance with Location: For vehicle
breakdowns, press the OnStar button. An advisor
will contact the appropriate help.

Remote Diagnostics: If an instrument panel light
comes on, the center can perform a check of the
engine on
-board computer. An advisor can then
recommend what action needs to be taken.

OnStar MED
-NET: Med-Net can store your
personal medical history and provide it to emergency
personnel if necessary. (Requires activation and
additional fee.)

Accident Assist: An advisor can provide
step
-by-step guidance following an accident.

Remote Door Unlock: To contact the center,
call 1
-888-4-ONSTAR. You will be required to
provide your security information. An advisor will
send a command to your vehicle to unlock itself.
The advisor can delay unlocking your vehicle.
Remote Door Unlock is disabled 48 hours after the
vehicle is parked to maintain the battery charge.

2-63

Vehicle Locator Service: To contact the center, call
1
-888-4-ONSTAR. You will be required to provide
your security information. An advisor will send a
command to your vehicle to sound the horn and/or
flash the lamps.

Route Support: An advisor can provide directions
or guidance to anywhere you want to go. In addition,
they can help you locate gas stations, rest areas,
ATMs, hospitals, hotels, stores, eateries and more.

Ride Assist: An advisor can locate transportation in
the event that you are unable to drive.

Concierge Services: The concierge advisor can
obtain tickets, reservations, or help with vacation/trip
planning and other unique items and services.
OnStar System Limitations
Complete limitations can be found on the Subscriber
Services Agreement. In order to provide you with
excellent service, calls with the OnStar Center may
be monitored or recorded.OnStar Service is:

available in the 48 contiguous United States, Alaska,
Hawaii and Canada;

available when the vehicle is within the operating
range of a cellular provider;

subject to limitations caused by atmospheric
conditions, such as severe weather or topographical
conditions, such as mountainous terrain;

subject to cellular carrier equipment limitations.
Global positioning locating capabilities will not be
available if satellite signals are obstructed.
OnStar will not function if the vehicle's battery is
discharged or disconnected. It may also be inoperative
if the vehicle is in an accident and the OnStar or vehicle
electrical system components are damaged.
OnStar is the communication link between you and
existing governmental emergency and roadside service
providers. OnStar will receive your call and use
reasonable effort to contact an appropriate provider.
OnStar cannot promise that the providers will respond
in a timely manner or at all.

2-69 Air Bag Readiness Light
There is an air bag readiness light on the instrument
panel, which shows the air bag symbol. The system
checks the air bag's electrical system for malfunctions.
The light tells you if there is an electrical problem. The
system check includes the air bag modules, the wiring
and the crash sensing and diagnostic module. For more
information on the air bag system, see ªAir Bagº in
the Index.
This light will come on
when you start your vehicle,
and it will flash for a few
seconds. Then the light
should go out. This means
the system is ready.
If the air bag readiness light stays on after you start the
vehicle or comes on when you are driving, your air bag
system may not work properly. Have your vehicle
serviced right away.
CAUTION:
If the air bag readiness light stays on after you
start your vehicle, it means the air bag system
may not be working properly. The air bags in
your vehicle may not inflate in a crash, or they
could even inflate without a crash. To help avoid
injury to yourself or others, have your vehicle
serviced right away if the air bag readiness light
stays on after you start your vehicle.
The air bag readiness light should flash for a few
seconds when you turn the ignition key to RUN.
If the light doesn't come on then, have it fixed so
it will be ready to warn you if there is a problem.

2-71
If the light comes on while you are driving, pull off the
road and stop carefully. You may notice that the pedal is
harder to push. Or, the pedal may go closer to the floor.
It may take longer to stop. If the light is still on, have the
vehicle towed for service. See ªTowing Your Vehicleº in
the Index.
CAUTION:
Your brake system may not be working properly
if the brake system warning light is on. Driving
with the brake system warning light on can lead
to an accident. If the light is still on after you've
pulled off the road and stopped carefully, have
the vehicle towed for service.
When the ignition is on, the brake system warning light
will also come on when you set your parking brake. The
light will stay on if your parking brake doesn't release
fully. If it stays on after your parking brake is fully
released, it means you have a brake problem.
Anti-Lock Brake System Warning Light
United States Canada
The anti
-lock brake system warning light should come
on for a few seconds when you turn the ignition key to
RUN. If the anti
-lock brake system warning light stays
on longer than normal after you've started your engine,
turn the ignition off. Or, if the light comes on and stays
on when you're driving, stop as soon as possible and
turn the ignition off. Then start the engine again to reset
the system. If the light still stays on, or comes on again
while you're driving, the anti
-lock brake system needs
service and you don't have anti
-lock brakes.
The anti
-lock brake system warning light should
come on briefly when you turn the ignition key to RUN.
If the light doesn't come on then, have it fixed so it will
be ready to warn you if there is a problem.

2-72 Traction Control System Warning Light
The traction control
system warning light
may come on for the
following reasons:

If you turn the system off by pressing the traction
control button located on the black panel directly
behind your automatic transaxle shift lever, the
warning light will come on and stay on. To turn the
system back on, press the button again. The warning
light should go off. See ªTraction Control Systemº in
the Index for more information.

With Full
-Range Traction Control equipped
vehicles, if there's a brake system problem that is
specifically related to traction control, the traction
control system will turn off and the warning light
will come on. If your brakes begin to overheat, the
traction control system will turn off and the warning
light will come on until your brakes cool down.
If the traction control system is affected by an
engine
-related problem, the system will turn off
and the warning light will come on.

With Full
-Range Traction Control, if there is a base
brake problem, the system will turn off and the light
will come on.
If the traction control system warning light comes on
and stays on for an extended period of time when the
system is turned on, your vehicle needs service.
Low Traction Light
This light will come
on when the traction
control system is
limiting wheel spin.
You may feel or hear the system working, but this
is normal. Slippery road conditions may exist if the
low traction light comes on, so adjust your driving
accordingly. The light will stay on for a few seconds
after the traction control system stops limiting wheel
spin. See ªTraction Control Systemº or ªFull
-Range
Traction Control Systemº in the Index.

2-74 Low Coolant Warning Light
If the LOW COOLANT light comes on, your system
is low on coolant and the engine may overheat.
See ªEngine Coolantº in the Index and have your
vehicle serviced as soon as you can.
The light will come on
briefly when your ignition
is turned on to show you
that it is working properly.
Low Tire Light
The low tire inflation
monitor system can
alert you to a large
change in the pressure
in one tire.
After the system has ªlearnedº tire pressures with
properly inflated tires, the LOW TIRE light will come
on if the pressure in one tire becomes 12 psi (83 kPa)
lower than the other three tires. The low tire inflation
monitor system won't alert you if the pressure in more
than one tire is low, if the system is not yet calibrated, or
if the vehicle is moving faster than 70 mph (110 km/h).
When the LOW TIRE light comes on, you should stop
as soon as you can and check all your tires for damage.
(If a tire is flat, see ªIf a Tire Goes Flatº in the Index.)
Also check the tire pressure in all four tires as soon as
you can. See ªInflation
- Tire Pressureº in the Index.
The light will stay on (while the ignition is on) until you
reset (calibrate) the system. See ªLow Tire Inflation
Monitor Systemº in the Index.

2-75 Malfunction Indicator Lamp
(Service Engine Soon Light)
Your vehicle is equipped
with a computer which
monitors operation of the
fuel, ignition and emission
control systems.
This system is called OBD II (On
-Board
Diagnostics
-Second Generation) and is intended to
assure that emissions are at acceptable levels for the life
of the vehicle, helping to produce a cleaner
environment. The SERVICE ENGINE SOON light
comes on and a chime will sound to indicate that there
is a problem and service is required. Malfunctions often
will be indicated by the system before any problem is
apparent. This may prevent more serious damage to
your vehicle. This system is also designed to assist
your service technician in correctly diagnosing
any malfunction.
NOTICE:
If you keep driving your vehicle with this light
on, after a while, your emission controls may not
work as well, your fuel economy may not be as
good and your engine may not run as smoothly.
This could lead to costly repairs that may not be
covered by your warranty.
NOTICE:
Modifications made to the engine, transaxle,
exhaust, intake or fuel system of your vehicle or
the replacement of the original tires with other
than those of the same Tire Performance Criteria
(TPC) can affect your vehicle's emission controls
and may cause the SERVICE ENGINE SOON
light to come on. Modifications to these systems
could lead to costly repairs not covered by your
warranty. This may also result in a failure to pass
a required Emission Inspection/Maintenance test.

2-76
This light should come on, as a check to show you it is
working, when the ignition is on and the engine is not
running. If the light doesn't come on, have it repaired.
This light will also come on during a malfunction in
one of two ways:

Light Flashing
-- A misfire condition has been
detected. A misfire increases vehicle emissions and
may damage the emission control system on your
vehicle. Dealer or qualified service center diagnosis
and service may be required.

Light On Steady
-- An emission control system
malfunction has been detected on your vehicle.
Dealer or qualified service center diagnosis and
service may be required.
If the Light Is Flashing
The following may prevent more serious damage to
your vehicle:

Reducing vehicle speed.

Avoiding hard accelerations.

Avoiding steep uphill grades.

If you are towing a trailer, reduce the amount of
cargo being hauled as soon as it is possible.If the light stops flashing and remains on steady, see
ªIf the Light Is On Steadyº following.
If the light continues to flash, when it is safe to do so,
stop the vehicle. Find a safe place to park your vehicle.
Turn the key off, wait at least 10 seconds and restart the
engine. If the light remains on steady, see ªIf the Light
Is On Steadyº following. If the light is still flashing,
follow the previous steps, and drive the vehicle to your
dealer or qualified service center for service.
If the Light Is On Steady
You may be able to correct the emission system
malfunction by considering the following:
Did you recently put fuel into your vehicle?
If so, reinstall the fuel cap, making sure to fully install
the cap. See ªFilling Your Tankº in the Index.
The diagnostic system can determine if the fuel cap
has been left off or improperly installed. A loose or
missing fuel cap will allow fuel to evaporate into the
atmosphere. A few driving trips with the cap properly
installed should turn the light off.
Did you just drive through a deep puddle of water?
If so, your electrical system may be wet. The condition
will usually be corrected when the electrical system
dries out. A few driving trips should turn the light off.

2-77
Are you low on fuel?
As your engine starts to run out of fuel, your engine may
not run as efficiently as designed since small amounts of
air are sucked into the fuel line causing a misfire. The
system can detect this. Adding fuel should correct this
condition. Make sure to install the fuel cap properly. See
ªFilling Your Tankº in the Index. It will take a few
driving trips to turn the light off.
Have you recently changed brands of fuel?
If so, be sure to fuel your vehicle with quality fuel. See
ªFuelº in the Index. Poor fuel quality will cause your
engine not to run as efficiently as designed. You may
notice this as stalling after start
-up, stalling when you put
the vehicle into gear, misfiring, hesitation on acceleration
or stumbling on acceleration. (These conditions may go
away once the engine is warmed up.) This will be detected
by the system and cause the light to turn on.
If you experience one or more of these conditions,
change the fuel brand you use. It will require at least one
full tank of the proper fuel to turn the light off.
If none of the above steps have made the light turn off,
have your dealer or qualified service center check the
vehicle. Your dealer has the proper test equipment and
diagnostic tools to fix any mechanical or electrical
problems that may have developed.Emissions Inspection and Maintenance Programs
Some state/provincial and local governments have
or may begin programs to inspect the emission
control equipment on your vehicle. Failure to pass
this inspection could prevent you from getting a
vehicle registration.
Here are some things you need to know in order to help
your vehicle pass an inspection:
Your vehicle will not pass this inspection if the
SERVICE ENGINE SOON light is on or not
working properly.
Your vehicle will not pass this inspection if the OBD
(on-board diagnostic) system determines that critical
emission control systems have not been completely
diagnosed by the system. The vehicle would be
considered not ready for inspection. This can happen
if you have recently replaced your battery or if your
battery has run down. The diagnostic system is designed
to evaluate critical emission control systems during
normal driving. This may take several days of routine
driving. If you have done this and your vehicle still
does not pass the inspection for lack of OBD system
readiness, see your dealer or qualified service center to
prepare the vehicle for inspection.