change time BUICK REGAL 2012 Owner's Guide
[x] Cancel search | Manufacturer: BUICK, Model Year: 2012, Model line: REGAL, Model: BUICK REGAL 2012Pages: 440, PDF Size: 6.22 MB
Page 407 of 440

Black plate (7,1)Buick Regal Owner Manual - 2012
Customer Information 13-7
GM Mobility
Reimbursement Program
(U.S. and Canada)
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.General Motors of Canada also
has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for
details. TTY users call
1-800-263-3830.
Roadside Assistance
Program (U.S. and
Canada)
For U.S.‐purchased vehicles, call
1-800-252-1112; (Text Telephone
(TTY): 1‐888‐889‐2438).
For Canadian‐purchased vehicles,
call
1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
.Telephone number of your
location.
.Location of the vehicle.
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Buick and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
Page 408 of 440

Black plate (8,1)Buick Regal Owner Manual - 2012
13-8 Customer Information
Buick and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock
may be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this service
is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Buick dealer for
warranty service, or if the vehicle
was in a crash and cannot be driven. Assistance is also given
when the vehicle is stuck in
sand, mud, or snow.
.Flat Tire Change:
Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian‐Purchased Vehicles
.Fuel delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Routing Service: Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. There is a
six request limit per year.
Additional travel information is
also available. Allow three
weeks for delivery.
.Trip Interruption Benefits and
Assistance: Must be over
250 kilometers from where
your trip was started to
qualify. General Motors of
Canada Limited requires
pre-authorization, original
detailed receipts, and a copy of
Page 412 of 440

Black plate (12,1)Buick Regal Owner Manual - 2012
13-12 Customer Information
Routine vehicle repair costs are not
covered by the Roadside
Assistance program. For more
information, see your new vehicle
warranty.
Contacting Roadside Assistance
Roadside Assistance services are of
no cost to you and available
24 hours a day, 365 days a year.
Costs are only incurred in situations
that exceed the limits of the
program, some of which are listed
previously in this section.
To contact Roadside Assistance by
phone, use the following numbers:
Mexico
01-800-466-0818
United States
1-866-466-8197
Canada
1-800-268-6800E-mail
[email protected]
Buick reserves the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
Scheduling Service
Appointments (U.S. and
Canada)
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program (U.S. and
Canada)
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),
extended powertrain, and/or
warranties specific to e-Assist in
both the U.S. and Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
Page 414 of 440

Black plate (14,1)Buick Regal Owner Manual - 2012
13-14 Customer Information
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
(U.S. and Canada)
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GMCollision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
maintain the vehicle's originally
designed appearance and safety
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state‐of‐the‐art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
Page 417 of 440

Black plate (17,1)Buick Regal Owner Manual - 2012
Customer Information 13-17
ORDER TOLL FREE:
1-800-551-4123 Monday–Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.
To contact NHTSA, you may
call the Vehicle Safety Hotline
toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov;
or
write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor
vehicle safety from
http://www.safercar.gov
.
Page 426 of 440

Black plate (6,1)Buick Regal Owner Manual - 2012
14-6 OnStar
OnStar service cannot work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar’s
service. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar service may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar service may not
work. Other problems beyond
OnStar ’s control may prevent
service such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the
vehicle, damage to the vehicle in a
crash, or wireless phone network
congestion or jamming. See
Radio Frequency Statement on
page 13‑20 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
Services for People with
Disabilities
Advisors provide services to help
subscribers with physical disabilities
and medical conditions.
Push
Qfor help with:
.Locating a gas station with an
attendant to pump gas.
.Finding a hotel, restaurant, etc.,
that meets accessibility needs.
.Providing directions to the
closest hospital or pharmacy in
urgent situations.
TTY Users
OnStar has the ability to
communicate to the deaf,
hard‐of‐hearing, or speech‐impaired
customers while in the vehicle. The available dealer‐installed TTY
system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn‐by‐Turn Navigation.
Onstar.com
The website provides access to
account information, manages the
OnStar subscription, and allows
viewing of videos of each service.
Get subscription plan pricing and
sign up for OnStar Vehicle
Diagnostics. Click on the
“My
Account” tab on the home page.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. You will be prompted to
change the PIN the first time when
speaking with an Advisor. To
change the OnStar PIN, call OnStar
and provide the Advisor with the
current number.
Page 433 of 440

Black plate (5,1)Buick Regal Owner Manual - 2012
INDEX i-5
Fuel (cont'd)Recommended . . . . . . . . . . . . . . . 9-47
Requirements, California . . . . . 9-47
System Messages . . . . . . . . . . . . 5-32
Fuses Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-39
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-38
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-42
G
Garage Door Opener . . . . . . . . . . 5-39Programming . . . . . . . . . . . . . . . . . 5-39
Gasoline
Specifications . . . . . . . . . . . . . . . . . 9-47
Gauges Driver Efficiency . . . . . . . . . . . . . . 5-12
Engine CoolantTemperature . . . . . . . . . . . . . . . . 5-12
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Odometer . . . . . . . . . . . . . . . . . . . . . 5-11
Speedometer . . . . . . . . . . . . . . . . . 5-11 Gauges (cont'd)
Tachometer . . . . . . . . . . . . . . . . . . . 5-11
Trip Odometer . . . . . . . . . . . . . . . . 5-11
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . 5-8
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-52
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-7H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-33
Hazard Warning Flashers . . . . . . . 6-3
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-33
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-2
Bulb Replacement . . . . . . . . . . 10-33
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-2
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . 10-33 Headlamps (cont'd)
High-Beam On Light . . . . . . . . . . 5-24
High/Low Beam Changer . . . . . . 6-2
Lamps On Reminder . . . . . . . . . 5-24
Heated Steering Wheel . . . . . . . . . . . . . . . . 5-3
Heated Front Seats . . . . . . . . . . . . . 3-7
Heated Mirrors . . . . . . . . . . . . . . . . . 2-15
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 9-23
Heating and Air Conditioning . . . 8-1
High Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . 10-37
High-Beam On Light . . . . . . . . . . . 5-24
High-Speed Operation . . . . . . . . 10-53
Highway Hypnosis . . . . . . . . . . . . . . 9-7
Hill and Mountain Roads . . . . . . . . 9-7
Hill Start Assist (HSA) . . . . . . . . . 9-37
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . 3-12
Hydraulic Clutch . . . . . . . . . . . . . . 10-15
Page 434 of 440

Black plate (6,1)Buick Regal Owner Manual - 2012
i-6 INDEX
I
Ignition Positions . . . . . . . . 9-15, 9-17
Ignition Transmission LockCheck . . . . . . . . . . . . . . . . . . . . . . . 10-31
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-13
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-36
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Instrument Cluster . . . . . . . . . . . . . . 5-9
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . 4-1
Interactive Drive Control System . . . . . . . . . 9-41
Interactive Drive Control System . . . . . . . . . . . . . . . . . . . . . . . 9-41
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii
J
Jump Starting . . . . . . . . . .10-89, 10-91
K
Key and Lock Messages . . . . . . . 5-32
Keyless Entry
Remote (RKE) System . . . . . . . . 2-3
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
L
Labeling, Tire Sidewall . . . . . . . . 10-46
Lamps
Daytime Running (DRL) . . . . . . . 6-2
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Exterior Controls . . . . . . . . . . . . . . . 6-1
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . . 6-2
Headlamps, Front Turn Signal, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . 10-34
License Plate . . . . . . . . . . . . . . . 10-36
Malfunction Indicator . . . . . . . . . 5-15
On Reminder . . . . . . . . . . . . . . . . . 5-24
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-5
Lap-Shoulder Belt . . . . . . . . . . . . . 3-13
LATCH System
Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . 3-50
LATCH, Lower Anchors and
Tethers for Children . . . . . . . . . . 3-42
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Illumination Control . . . . . . . . . . . . 6-4 Lights
Airbag Readiness . . . . . . . . . . . . . 5-14
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 5-19
Brake System Warning . . . . . . . 5-18
Charging System . . . . . . . . . . . . . 5-15
Cruise Control . . . . . . . . . . . . . . . . 5-25
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-25
Electric Parking Brake . . . . . . . . 5-19
Engine Coolant Temperature Warning . . . . . . . 5-22
Engine Oil Pressure . . . . . . . . . . 5-23
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
Front Fog Lamp . . . . . . . . . . . . . . 5-24
High-Beam On . . . . . . . . . . . . . . . . 5-24
High/Low Beam Changer . . . . . . 6-2
Low Fuel Warning . . . . . . . . . . . . 5-23
Safety Belt Reminders . . . . . . . . 5-13
Security . . . . . . . . . . . . . . . . . . . . . . 5-24
StabiliTrak
®OFF . . . . . . . . . . . . . 5-20
Tire Pressure . . . . . . . . . . . . . . . . . 5-22
Traction Control System
(TCS)/StabiliTrak
®. . . . . . . . . . 5-21
Traction Off . . . . . . . . . . . . . . . . . . . 5-20
Up-Shift . . . . . . . . . . . . . . . . . . . . . . 5-20
Page 439 of 440

Black plate (11,1)Buick Regal Owner Manual - 2012
INDEX i-11
T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-11
TaillampsBulb Replacement . . . . . . . . . . 10-35
Text Telephone (TTY) Users . . . 13-6
Theft-Deterrent Systems . . . . . . . . . . . . . . . 2-13, 2-14
Immobilizer . . . . . . . . . . . . . . . . . . . 2-13
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Tires All-Season . . . . . . . . . . . . . . . . . . 10-45
Buying New Tires . . . . . . . . . . . 10-60
Chains . . . . . . . . . . . . . . . . . . . . . . 10-65
Changing . . . . . . . . . . . . . . . . . . . 10-83
Compact Spare . . . . . . . . . . . . . 10-89
Designations . . . . . . . . . . . . . . . 10-48
Different Size . . . . . . . . . . . . . . . 10-62
If a Tire Goes Flat . . . . . . . . . . 10-65
Inflation Monitor System . . . . 10-55
Inspection . . . . . . . . . . . . . . . . . . 10-58
Messages . . . . . . . . . . . . . . . . . . . . 5-34
Pressure . . . . . . . . . . . . . . . . . . . . 10-53
Pressure Light . . . . . . . . . . . . . . . . 5-22
Pressure Monitor System . . . 10-54
Rotation . . . . . . . . . . . . . . . . . . . . 10-58 Tires (cont'd)
Sealant and
Compressor Kit . . . . 10-67, 10-74
Sealant and Compressor
Kit, Storing . . . . . . . . . . . . . . . . 10-82
Sidewall Labeling . . . . . . . . . . . 10-46
Summer . . . . . . . . . . . . . . . . . . . . 10-46
Terminology and Definitions . . . . . . . . . . . . . . . . . 10-49
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-62
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-64
Wheel Replacement . . . . . . . . 10-64
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . 10-60
Winter . . . . . . . . . . . . . . . . . . . . . . 10-45
Towing
General Information . . . . . . . . . . 9-52
Recreational Vehicle . . . . . . . . 10-95
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-95
Traction Control System (TCS) . . . . . . . . 9-37
Control System (TCS)/
StabiliTrak
®Light . . . . . . . . . . . . 5-21
Off Light . . . . . . . . . . . . . . . . . . . . . . 5-20 Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 9-28
Fluid, Automatic . . . . . . . . . . . . 10-14
Fluid, Manual . . . . . . . . . . . . . . . 10-15
Messages . . . . . . . . . . . . . . . . . . . . 5-34
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . 13-12
Trip Odometer . . . . . . . . . . . . . . . . . 5-11
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Turn Signal Bulb Replacement . . . . . . . . . . 10-35
U
Ultrasonic Parking Assist . . . . . . 9-44
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 10-62
Universal Remote System . . . . . 5-39 Operation . . . . . . . . . . . . . . . . . . . . . 5-42
Programming . . . . . . . . . . . . . . . . . 5-39
Up-Shift Light . . . . . . . . . . . . . . . . . . 5-20
Using This Manual . . . . . . . . . . . . . . . . iv