radio BUICK REGAL 2012 Repair Manual

Black plate (1,1)Buick Regal Owner Manual - 2012
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-1
Customer Satisfaction Procedure (Mexico) . . . . . . . . 13-3
Customer Assistance Offices (U.S. and Canada) . . . . . . . . . 13-4
Customer Assistance Offices (Mexico) . . . . . . . . . . . . . . . . . . . . 13-5
Customer Assistance for Text Telephone (TTY) Users (U.S.
and Canada) . . . . . . . . . . . . . . . 13-6
Online Owner Center . . . . . . . . 13-6
GM Mobility Reimbursement Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-7
Roadside Assistance Program (U.S. and Canada) . . . . . . . . . 13-7
Roadside Assistance Program (Mexico) . . . . . . . . . . . . . . . . . . . . 13-9
Scheduling Service Appointments (U.S. and
Canada) . . . . . . . . . . . . . . . . . . 13-12 Courtesy Transportation
Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . 13-12
Collision Damage Repair (U.S. and Canada) . . . . . . . . 13-14
Service Publications Ordering Information . . . . . . 13-16
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-17
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-18
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-18
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-18
Event Data Recorders . . . . . . 13-19
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-20
Navigation System . . . . . . . . . 13-20
Radio Frequency Identification (RFID) . . . . . . . 13-20
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-20
Customer Information
Customer Satisfaction
Procedure (U.S. and
Canada)
Your satisfaction and goodwill are
important to your dealer and to
Buick. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.

Black plate (18,1)Buick Regal Owner Manual - 2012
13-18 Customer Information
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a safety
defect, notify Transport Canada
immediately, and notify General
Motors of Canada Limited. Call
Transport Canada at
1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
80 rue Noel
Gatineau, QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, please notify General Motors.
Call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Care Centre, Mail
Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
This GM vehicle has a number of
sophisticated computers that record
information about the vehicle’s
performance and how it is driven.
For example, the vehicle uses
computer modules to monitor and
control engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy airbags in a crash, and,
if so equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help your dealer technician
service the vehicle. Some modules
may also store data about how you
operate the vehicle, such as rate of
fuel consumption or average speed.
These modules may also retain the
owner’s personal preferences, such
as radio presets, seat positions, and
temperature settings.

Black plate (20,1)Buick Regal Owner Manual - 2012
13-20 Customer Information
OnStar®
If the vehicle is equipped with an
active OnStar system, that system
may also record data in crash or
near crash‐like situations. The
OnStar Terms and Conditions
provides information on data
collection and use and is available
at www.onstar.com (U.S.) or
www.onstar.ca (Canada), or by
pressing the
Qbutton and
speaking to an advisor. See OnStar
Overview on page 14‑1 for more
information.
Navigation System
If the vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. Refer to the
navigation manual for information on
stored data and for deletion
instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as key fobs for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐GEN/210/220/310.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.

Black plate (6,1)Buick Regal Owner Manual - 2012
14-6 OnStar
OnStar service cannot work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar’s
service. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar service may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar service may not
work. Other problems beyond
OnStar ’s control may prevent
service such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the
vehicle, damage to the vehicle in a
crash, or wireless phone network
congestion or jamming. See
Radio Frequency Statement on
page 13‑20 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
Services for People with
Disabilities
Advisors provide services to help
subscribers with physical disabilities
and medical conditions.
Push
Qfor help with:
.Locating a gas station with an
attendant to pump gas.
.Finding a hotel, restaurant, etc.,
that meets accessibility needs.
.Providing directions to the
closest hospital or pharmacy in
urgent situations.
TTY Users
OnStar has the ability to
communicate to the deaf,
hard‐of‐hearing, or speech‐impaired
customers while in the vehicle. The available dealer‐installed TTY
system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn‐by‐Turn Navigation.
Onstar.com
The website provides access to
account information, manages the
OnStar subscription, and allows
viewing of videos of each service.
Get subscription plan pricing and
sign up for OnStar Vehicle
Diagnostics. Click on the
“My
Account” tab on the home page.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. You will be prompted to
change the PIN the first time when
speaking with an Advisor. To
change the OnStar PIN, call OnStar
and provide the Advisor with the
current number.

Black plate (1,1)Buick Regal Owner Manual - 2012
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-24
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-52
Additional Information,
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-5
Air Cleaner/Filter, Engine . . . . . 10-15
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 8-8
Air Intake . . . . . . . . . . . . . . . . . . . . . . . 8-8
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-7
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . 3-33
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . 3-26
Passenger Sensing
System . . . . . . . . . . . . . . . . . . . . . . 3-27
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-25 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . 3-26
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-24
Where Are the Airbags? . . . . . . 3-23
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-32
Passenger Status Indicator . . . 5-14
Readiness Light . . . . . . . . . . . . . . 5-14
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 3-32
System Check . . . . . . . . . . . . . . . . 3-21
Alarm System Anti-theft . . . . . . . . . . . . . . . . . . . . . . 2-12
All-Season Tires . . . . . . . . . . . . . . 10-45
AM-FM Radio . . . . . . . . . . . . . . . . . . 7-14
Antenna Satellite Radio . . . . . . . . . . . . . . . . 7-24
Anti-theft Alarm System . . . . . . . . . . . . . . . . 2-12
Alarm System Messages . . . . . 5-33 Antilock Brake
System (ABS) . . . . . . . . . . . . . . . . 9-33
Warning Light . . . . . . . . . . . . . . . . . 5-19
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . 10-98
Interior . . . . . . . . . . . . . . . . . . . . . 10-101
Assistance Program,
Roadside . . . . . . . . . . . . . . . 13-7, 13-9
Audio Players . . . . . . . . . . . . . . . . . 7-24 CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-24
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . 7-27
Audio System Backglass Antenna . . . . . . . . . . . 7-23
Radio Reception . . . . . . . . . . . . . . 7-23
Theft-Deterrent Feature . . . . . . . . 7-2
Automatic
Headlamp System . . . . . . . . . . . . . 6-2
Transmission . . . . . . . . . . . . . . . . . 9-28
Transmission Fluid . . . . . . . . . 10-14
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 9-31
Shift Lock Control
Function Check . . . . . . . . . . . 10-31
Auxiliary Devices . . . . . . . . . . . . . . . . . . . . . . . 7-29

Black plate (8,1)Buick Regal Owner Manual - 2012
i-8 INDEX
Older Children, Restraints . . . . . 3-34
Online Owner Center . . . . . . . . . . 13-6
OnStar
®
Additional Information . . . . . . . . 14-5
Connections . . . . . . . . . . . . . . . . . . 14-4
Diagnostics . . . . . . . . . . . . . . . . . . . 14-5
Emergency . . . . . . . . . . . . . . . . . . . 14-2
Navigation . . . . . . . . . . . . . . . . . . . . 14-2
Overview . . . . . . . . . . . . . . . . . . . . . 14-1
Security . . . . . . . . . . . . . . . . . . . . . . 14-2
System, In Brief . . . . . . . . . . . . . . 1-27
Operation, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . 7-10
Ordering Service Publications . . . . . . . . 13-16
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Overheating, Engine . . . . . . . . . . 10-22
Overview, Infotainment System . . . . . . . . . . . . . . . . . . . . 7-3, 7-4
Overview, OnStar
®. . . . . . . . . . . . 14-1
P
Park
Shifting Into . . . . . . . . . . . . . . . . . . . 9-25
Shifting Out of . . . . . . . . . . . . . . . . 9-26
Parking . . . . . . . . . . . . . . . . . . . . . . . . 9-26 Assist, Ultrasonic . . . . . . . . . . . . . 9-44
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-34
Brake and P (Park)Mechanism Check . . . . . . . . 10-31
Over Things That Burn . . . . . . . 9-27
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . 5-14
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8
Passenger Sensing System . . . 3-27
Perchlorate Materials Requirements, California . . . . . 10-3
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-35
Phone
Bluetooth . . . . . . . . . 7-36, 7-38, 7-41 Power
Door Locks . . . . . . . . . . . . . . . . . . . 2-10
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Protection, Battery . . . . . . . . . . . . . 6-6
Retained Accessory (RAP) . . . 9-24
Seat Adjustment . . . . . . . . . . . . . . . 3-5
Steering Fluid . . . . . . . . 10-24, 10-25
Windows . . . . . . . . . . . . . . . . . . . . . 2-17
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Privacy Radio FrequencyIdentification (RFID) . . . . . . . 13-20
Program Courtesy Transportation . . . . 13-12
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-3

Black plate (9,1)Buick Regal Owner Manual - 2012
INDEX i-9
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-20
Statement . . . . . . . . . . . . . . . . . . 13-20
Radios AM-FM Radio . . . . . . . . . . . . . . . . . 7-14
Reception . . . . . . . . . . . . . . . . . . . . 7-23
Satellite . . . . . . . . . . . . . . . . . . . . . . . 7-19
Reading Lamps . . . . . . . . . . . . . . . . . 6-5
Rear Seats . . . . . . . . . . . . . . . . . . . . . 3-9
Rear Storage . . . . . . . . . . . . . . . . . . . 4-2
Rearview Mirrors Automatic Dimming . . . . . . . . . . . 2-16
Reclining Seatbacks . . . . . . . . . . . . 3-6
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-47
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . 11-13
Records Maintenance . . . . . . . . . . . . . . . . .11-16
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . 10-95
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-7
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Remote Vehicle Start . . . . . . . . . . . 2-8
Replacement Bulbs . . . . . . . . . . . 10-37
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-33
Maintenance . . . . . . . . . . . . . . . . .11-15
Replacing Airbag System . . . . . . 3-33
Replacing LATCH System Parts after a Crash . . . . . . . . . . . 3-50
Replacing Safety Belt System Parts after a Crash . . . 3-20
Reporting Safety Defects
Canadian Government . . . . . . 13-18
General Motors . . . . . . . . . . . . . 13-18
U.S. Government . . . . . . . . . . . 13-17
Restraints Where to Put . . . . . . . . . . . . . . . . . 3-41
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 9-24
Ride Control Systems Messages . . . . . . . . . . . . . . . . . . . . 5-33
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . . 9-6
Roadside Assistance Program . . . . . . . . . . . . . . . . 13-7, 13-9
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . 2-19 Rotation, Tires . . . . . . . . . . . . . . . . 10-58
Routing, Engine Drive Belt . . . . . 12-4
Running the Vehicle While
Parked . . . . . . . . . . . . . . . . . . . . . . . 9-28
S
Safety Belts . . . . . . . . . . . . . . . . . . . 3-10Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Extender . . . . . . . . . . . . . . . . . . . . . . 3-20
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . 3-12
Lap-Shoulder Belt . . . . . . . . . . . . 3-13
Reminders . . . . . . . . . . . . . . . . . . . . 5-13
Replacing after a Crash . . . . . . 3-20
Use During Pregnancy . . . . . . . . 3-19
Safety Defects Reporting Canadian Government . . . . . . 13-18
General Motors . . . . . . . . . . . . . 13-18
U.S. Government . . . . . . . . . . . 13-17
Safety Locks . . . . . . . . . . . . . . . . . . . 2-10
Safety System Check . . . . . . . . . . 3-20
Satellite Radio . . . . . . . . . . . . . . . . . 7-19
Scheduling Appointments . . . . . 13-12
Sealant Kit, Tire . . . . . . .10-67, 10-74