radio BUICK REGAL 2020 Owner's Manual
[x] Cancel search | Manufacturer: BUICK, Model Year: 2020, Model line: REGAL, Model: BUICK REGAL 2020Pages: 378, PDF Size: 6.91 MB
Page 278 of 378

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada-13557849) -
2020 - CRC - 6/25/19
Vehicle Care 277
.The TPMS sensor matching
process was not done or not
completed successfully after
rotating the tires. The
malfunction light and the DIC
message should go off after
successfully completing the
sensor matching process. See
"TPMS Sensor Matching
Process" later in this section.
. One or more TPMS sensors are
missing or damaged. The
malfunction light and the DIC
message should go off when the
TPMS sensors are installed and
the sensor matching process is
performed successfully. See
your dealer for service.
. Replacement tires or wheels do
not match the original equipment
tires or wheels. Tires and wheels
other than those recommended
could prevent the TPMS from
functioning properly. See Buying
New Tires 0280. .
Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning
properly it cannot detect or signal a
low tire pressure condition. See
your dealer for service if the TPMS
malfunction light and DIC message
comes on and stays on.
TPMS Sensor Matching
Process
Each TPMS sensor has a unique
identification code. The identification
code needs to be matched to a new
tire/wheel position after rotating the
vehicle’s tires or replacing one or
more of the TPMS sensors. The
TPMS sensor matching process
should also be performed after
replacing a spare tire with a road
tire containing the TPMS sensor.
The malfunction light and the DIC
message should go off at the next
ignition cycle. The sensors are
matched to the tire/wheel positions,
using a TPMS relearn tool, in the following order: driver side front tire,
passenger side front tire, passenger
side rear tire, and driver side rear.
See your dealer for service or to
purchase a relearn tool. A TPMS
relearn tool can also be purchased.
See Tire Pressure Monitor Sensor
Activation Tool at
www.gmtoolsandequipment.com or
call 1-800-GM TOOLS
(1-800-468-6657).
There are two minutes to match the
first tire/wheel position, and
five minutes overall to match all four
tire/wheel positions. If it takes
longer, the matching process stops
and must be restarted.
The TPMS sensor matching
process is:
1. Set the parking brake.
2. Place the vehicle in Service Mode. See Ignition Positions
0 176.
3. Make sure the Tire Pressure info page option is turned on.
The info pages on the DIC can
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Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada-13557849) -
2020 - CRC - 6/25/19
Vehicle Care 319
2. Remove excess moisture bygently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Fold the cleaning cloth
to a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First,
use a soft bristle brush to remove
dirt that can scratch the surface.
Then gently clean by rubbing with a
microfiber cloth. Never use window
cleaners or solvents. Periodically
hand wash the microfiber cloth
separately, using mild soap. Do not
use bleach or fabric softener. Rinse
thoroughly and air dry before
next use.
Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the vehicle
warranty.
Instrument Panel, Leather,
Vinyl, Other Plastic Surfaces,
Low Gloss Paint Surfaces, and
Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth
dampened with water to remove
dust and loose dirt. For a more
thorough cleaning, use a soft
microfiber cloth dampened with a
mild soap solution.
Caution
Soaking or saturating leather,
especially perforated leather, as
well as other interior surfaces,
may cause permanent damage.
Wipe excess moisture from these
surfaces after cleaning and allow
them to dry naturally. Never use
heat, steam, or spot removers. Do
not use cleaners that contain
silicone or wax-based products.
Cleaners containing these
solvents can permanently change (Continued)
Page 341 of 378

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada-13557849) -
2020 - CRC - 6/25/19
340 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 340
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 342
Customer Assistance for Text Telephone (TTY) Users . . . . . 343
Online Owner Center . . . . . . . . . 343
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 344
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 344
Scheduling Service Appointments . . . . . . . . . . . . . . . 346
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 346
Collision Damage Repair . . . . . 347
Publication Ordering Information . . . . . . . . . . . . . . . . . . 349
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 350
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 350
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 351
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 351
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 352
Cybersecurity . . . . . . . . . . . . . . . . . 352
Event Data Recorders . . . . . . . . 352
OnStar . . . . . . . . . . . . . . . . . . . . . . . 353
Infotainment System . . . . . . . . . . 353
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Buick. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be
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Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada-13557849) -
2020 - CRC - 6/25/19
350 Customer Information
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Innovation, Science and Economic
Development (ISED) Canada's
RSP-100 / ICES-GEN.
Operation is subject to the following
two conditions:1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.
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Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada-13557849) -
2020 - CRC - 6/25/19
352 Customer Information
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven or used. For
example, the vehicle uses computer
modules to monitor and control
engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy them in a crash, and,
if equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help the dealer technician
service the vehicle or to help GM
improve safety or features. Some
modules may also store data about
how the vehicle is operated, such as
rate of fuel consumption or average
speed. These modules may retain
personal preferences, such as radio
presets, seat positions, and
temperature settings.
Cybersecurity
GM collects information about the
use of your vehicle including
operational and safety related
information. We collect this
information to provide, evaluate,
improve, and troubleshoot our
products and services and to
develop new products and services.
The protection of vehicle electronics
systems and customer data from
unauthorized outside electronic
access or control is important to
GM. GM maintains appropriate
security standards, practices,
guidelines and controls aimed at
defending the vehicle and the
vehicle service ecosystem against
unauthorized electronic access,
detecting possible malicious activity
in related networks, and responding
to suspected cybersecurity incidents
in a timely, coordinated and effective
manner. Security incidents could
impact your safety or compromise
your private data. To minimize
security risks, please do not connect
your vehicle electronic systems to
unauthorized devices or connectyour vehicle to any unknown or
untrusted networks (such as
Bluetooth, WIFI or similar
technology). In the event you
suspect any security incident
impacting your data or the safe
operation of your vehicle, please
stop operating your vehicle and
contact your dealer.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.
How various systems in your
vehicle were operating;
Page 358 of 378

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada-13557849) -
2020 - CRC - 6/25/19
OnStar 357
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 350.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
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Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada-13557849) -
2020 - CRC - 6/25/19
OnStar 359
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
saved navigation destinations or
pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties
may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated with
libcurl and unzip and for other third
party software please see http://
opensource.lge.com/index
www.onstar.com/us/en/ libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg,
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the
above copyright notice and this
permission notice appear in all
copies.
THE SOFTWARE IS PROVIDED
“AS IS,”
WITHOUT WARRANTY OF
ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT
LIMITED TO THE WARRANTIES
OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE
AND NONINFRINGEMENT OF
THIRD PARTY RIGHTS. IN NO
EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE
LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY,
WHETHER IN AN ACTION OF
CONTRACT, TORT OR
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Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada-13557849) -
2020 - CRC - 6/25/19
Index 369
Frequency StatementRadio . . . . . . . . . . . . . . . . . . . . . . . . . 350
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . 210
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . . 41
Heated and Ventilated . . . . . . . . . . 48
Front Storage . . . . . . . . . . . . . . . . . . . . 95
Front Turn Signal Lamps . . . . . . . 257
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 218
Economy, Driving for Better . . . 164
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 220
Filling the Tank . . . . . . . . . . . . . . . 218
Foreign Countries . . . . . . . . . . . . 218
Gauge . . . . . . . . . . . . . . . . . . . . . . . . .113
Low Fuel Warning Light . . . . . . . 126
Management, Active . . . . . . . . . . 182
Prohibited Fuels . . . . . . . . . . . . . . 218
Recommended . . . . . . . . . . . . . . . 217
Top Tier . . . . . . . . . . . . . . . . . . . . . . 217
Fuses
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 259
Fuses and Circuit Breakers . . . 259 Fuses (cont'd)
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 263
G
Garage Door Opener . . . . . . . . . . . 143Programming . . . . . . . . . . . . . . . . . 143
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 254
Gauges Engine Coolant
Temperature . . . . . . . . . . . . . . . . .115
Engine Oil Temperature . . . . . . . .115
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Odometer . . . . . . . . . . . . . . . . . . . . . .113
Speedometer . . . . . . . . . . . . . . . . . .113
Tachometer . . . . . . . . . . . . . . . . . . . .113
Voltmeter . . . . . . . . . . . . . . . . . . . . . .116
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 106
General Information Service and Maintenance . . . . . 322
Towing . . . . . . . . . . . . . . . . . . . . . . . . 221
Vehicle Care . . . . . . . . . . . . . . . . . . 231
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 94
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 344
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 256
Hazard Warning Flashers . . . . . . . 150
Head Restraints . . . . . . . . . . . . . . . . . 39
Head-up Display . . . . . . . . . . . . . . . . 133
Headlamps . . . . . . . . . . . . . . . . . . . . . 256Adaptive ForwardLighting (AFL) . . . . . . . . . . . . . . . 149
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 255
Automatic . . . . . . . . . . . . . . . . . . . . . 148
Bulb Replacement . . . . . . . . . . . . 256
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . 148
Flash-to-Pass . . . . . . . . . . . . . . . . . 148
High Intensity Discharge
(HID) Lighting . . . . . . . . . . . . . . . 256
High-Beam On Light . . . . . . . . . . 127
High/Low Beam Changer . . . . . 148
Lamps On Reminder . . . . . . . . . 128
Heated Steering Wheel . . . . . . . . . . . . . . . 100
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Heated Mirrors . . . . . . . . . . . . . . . . . . . 32
Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . 179
Heating . . . . . . . . . . . . . . . . . . . . . . . . . 156
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Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada-13557849) -
2020 - CRC - 6/25/19
372 Index
OperationFog Lamps . . . . . . . . . . . . . . . . . . . 150
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 103
Overheating, Engine . . . . . . . . . . . . 247
Overview Instrument Panel . . . . . . . . . . . . . . . . 5
P
Park
Shifting Out of . . . . . . . . . . . . . . . . 182
Park Assist . . . . . . . . . . . . . . . . . . . . . 204
Parking
Brake and P (Park)Mechanism Check . . . . . . . . . . 252
Extended . . . . . . . . . . . . . . . . . . . . . 183
Over Things That Burn . . . . . . . 182
Parking or Backing Assistance Systems . . . . . . . . . . 204
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 118
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Passenger Sensing System . . . . . 65
Pedestrian Ahead Indicator . . . . . 124
Pedestrian Protection System . . . 90
Perchlorate Materials Requirements, California . . . . . . 232 Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 138
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 19
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Outlets . . . . . . . . . . . . . . . . . . . . . . . 103
Protection, Battery . . . . . . . . . . . . 153
Retained Accessory (RAP) . . . 181
Seat Adjustment . . . . . . . . . . . . . . . . 42
Windows . . . . . . . . . . . . . . . . . . . . . . . 33
Pregnancy, Using Seat Belts . . . . 57
Privacy
Vehicle Data Recording . . . . . . . 352
Program Courtesy Transportation . . . . . . 346
Prohibited Fuels . . . . . . . . . . . . . . . . 218
Proposition
65 Warning,
California . . . . . . . . . . . .231, 251, 306, Back Cover
Publication Ordering
Information . . . . . . . . . . . . . . . . . . . . 349
R
Radio Frequency Statement . . . . 350
Reading Lamps . . . . . . . . . . . . . . . . . 152
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 50
Rear Vision Camera (RVC) . . . . . 204 Rear Window Washer/Wiper . . . . 102
Rearview Mirrors
Automatic Dimming . . . . . . . . . . . . . 33
Reclining Seatbacks . . . . . . . . . . . . . 44
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . 333
Records Maintenance . . . . . . . . . . . . . . . . . . 335
Recreational Vehicle Towing . . . . 310
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 344
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . . 15
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 71
Maintenance . . . . . . . . . . . . . . . . . . 334
Replacing Airbag System . . . . . . . . 71
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 85
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 59
Reporting Safety Defects
Canadian Government . . . . . . . . 351
General Motors . . . . . . . . . . . . . . . 351
U.S. Government . . . . . . . . . . . . . 350