over drive BUICK TERRAZA 2007 Repair Manual
[x] Cancel search | Manufacturer: BUICK, Model Year: 2007, Model line: TERRAZA, Model: BUICK TERRAZA 2007Pages: 562, PDF Size: 2.96 MB
Page 528 of 562

STEP THREE — Canadian Owner:In the event
that you do not feel your concerns have been
addressed after following the procedure outlined in
Steps one and two, General Motors of Canada
Limited wants you to be aware of its participation
in a no-charge Mediation/Arbitration program.
General Motors of Canada Limited has committed
to binding arbitration of owner disputes involving
factory-related vehicle service claims. The program
provides for the review of the facts involved by
an impartial third party arbiter, and may include an
informal hearing before the arbiter. The program
is designed so that the entire dispute settlement
process, from the time you le your complaint
to the nal decision, should be completed
in approximately 70 days. We believe our impartial
program offers advantages over courts in most
jurisdictions because it is informal, quick, and free
of charge.For further information concerning eligibility in the
Canadian Motor Vehicle Arbitration Plan
(CAMVAP), call toll-free 1-800-207-0685.
Alternatively you may call the General Motors
Customer Communication Centre, 1-800-263-3777
(English), 1-800-263-7854 (French), or you may
write to the Mediation/Arbitration Program at
the following address. Your inquiry should
be accompanied by your Vehicle Identi cation
Number (VIN).
Mediation/Arbitration Program
c/o Customer Communication Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
528
Page 531 of 562

Overseas — Customer Assistance
Please contact the local General Motors
Business Unit.
Mexico, Central America and
Caribbean Islands/Countries
(Except Puerto Rico and U.S. Virgin
Islands) — Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Reimbursement
Program
This program, available to quali ed applicants, can
reimburse you up to $1,000 of the cost of eligible
aftermarket adaptive equipment required for
your vehicle, such as hand controls or a
wheelchair/scooter lift.
The offer is available for a very limited period of
time from the date of vehicle purchase/lease.
For more details, or to determine your vehicle’s
eligibility, visit gmmobility.com or call the GM
Mobility Assistance Center at 1-800-323-9935.
Text telephone (TTY) users, call 1-800-833-9935.
General Motors of Canada also has a Mobility
Program. Call 1-800-GM-DRIVE (463-7483)
for details. TTY users call 1-800-263-3830.
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Page 532 of 562

Roadside Assistance Program
In the U.S. call1-800-252-1112.
In Canada call1-800-268-6800.
Service available 24 hours a day, 365 days a year.
As the proud owner of a new Buick vehicle, you
are automatically enrolled in the Roadside
Assistance program. This value-added service is
intended to provide you with peace of mind as you
drive in the city or travel the open road.
Who is Covered?
Roadside Assistance coverage is for the vehicle
operator, regardless of ownership. A person driving
this vehicle without the consent of the owner is
not eligible for coverage.
The following services are provided in the U.S.
during the Bumper-to-Bumper warranty period and,
in Canada, during the Base Warranty coverage
period of the New Vehicle Limited Warranty, up to
a maximum coverage of $100.
Fuel Delivery:Delivery of enough fuel for the
customer to get to the nearest service station
(approximately $5 in the U.S. and 10 litres
in Canada). Service to provide diesel may be
restricted. For safety reasons, propane
and other alternative fuels will not be provided
through this service.
Lock-out Service:To ensure security, the
driver must present the vehicle registration and
personal ID before lock-out service is provided.
Lock-out service will be covered at no charge if
you are unable to gain entry into your vehicle. If
your vehicle will not start, Roadside Assistance
will arrange to have your vehicle towed
to the nearest authorized dealership. In the
U.S., replacement keys made at the
customer’s expense will be covered within
10 miles (16 km).
Emergency Tow From a Public Roadway or
Highway:Tow to the nearest dealership for
warranty service or in the event of a
vehicle-disabling accident. Winch-out
assistance when the vehicle is mired in sand,
mud, or snow.
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Alternative Service:There may be times,
when Roadside Assistance cannot provide
timely assistance, your advisor may authorize
you to secure local emergency road service,
and you will be reimbursed up to $100 upon
submission of the original receipt to Roadside
Assistance.
In many instances, mechanical failures are
covered under Buick’s Bumper-to-Bumper
warranty for U.S. customers, and the duration of
the Base Warranty Coverage for Canadian
customers of the new Vehicle Limited Warranty.
However, any cost for parts and labor for
non-warranty repairs are the responsibility of
the driver.
For prompt and efficient assistance when calling,
please provide the following to the Roadside
Assistance Representative:
Your name, home address, and home
telephone number.
Telephone number of your location.
Location of the vehicle.
Model, year, color, and license plate number.
Odometer reading, Vehicle Identi cation
Number, and delivery date of the vehicle.
Description of the problem.
While we hope you never have the occasion to
use our service, it is added security while traveling
for you and your family. Remember, we are
only a phone call away. U.S. customers call Buick
Roadside Assistance:1-800-252-1112, TTY
users, call1-888-889-2438, Canadian customers
call1-800-268-6800.
Buick and General Motors of Canada Limited
reserve the right to limit services or reimbursement
to an owner or driver when, in their sole
discretion, the claims become excessive in
frequency or type of occurrence.
Roadside Assistance is not part of or included in
the coverage provided by the New Vehicle Limited
Warranty. Buick and General Motors of Canada
Limited reserve the right to make any changes or
discontinue the Roadside Assistance program
at any time without noti cation.
534
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Engine (cont.)
Drive Belt Routing.................................... 521
Engine Compartment Overview................ 410
Exhaust................................................... 141
Oil ........................................................... 411
Oil Life System........................................ 414
Overheated Protection Operating Mode...... 425
Overheating............................................. 423
Starting.................................................... 130
Entry Lighting.............................................. 184
Event Data Recorders (EDR)...................... 537
Exit Lighting................................................ 185
Extender, Safety Belt..................................... 48
Exterior Lamps............................................ 181
F
Filter
Engine Air Cleaner................................... 416
Finish Damage............................................ 494
Fixed Mast Antenna.................................... 344
Flashers, Hazard Warning........................... 172
Flash-to-Pass.............................................. 174
Flat Tire...................................................... 470
Flat Tire, Changing...................................... 470Flat Tire, Storing......................................... 483
Fluid
Automatic Transaxle................................. 417
Power Steering........................................ 432
Windshield Washer.................................. 433
Folding Tray................................................ 161
Front Console Storage Area........................ 161
Front Reading Lamps.................................. 186
Front Turn Signal, Parking and
Daytime Running Lamps.......................... 445
Fuel............................................................ 402
Additives.................................................. 403
California Fuel.......................................... 403
Filling a Portable Fuel Container.............. 407
Filling Your Tank...................................... 405
Fuels in Foreign Countries....................... 404
Gage....................................................... 222
Gasoline Octane...................................... 402
Gasoline Speci cations............................ 402
Low Warning Light................................... 222
Fuses
Fuses and Circuit Breakers...................... 497
Instrument Panel Fuse Block................... 498
Underhood Fuse Block............................. 500
Windshield Wiper..................................... 497
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Page 558 of 562

Q
Questions and Answers About Safety Belts...... 30
R
Radiator Pressure Cap................................ 423
Radios........................................................ 258
Care of Your CD and DVD Player............ 343
Care of Your CDs and DVDs................... 343
Navigation/Radio System, see
Navigation Manual................................ 282
Radio with CD......................................... 260
Rear Seat Audio.............................314, 316
Setting the Time...................................... 259
Theft-Deterrent......................................... 340
Understanding Reception......................... 342
Rear Climate Control System.............200, 203
Rear Reading Lamps.................................. 186
Rear Safety Belt Comfort Guides.................. 45
Rear Seat Audio (RSA)......................314, 316
Rear Seat Entertainment System........282, 298
Rear Seat Operation..................................... 16
Rear Seat Passengers, Safety Belts.............. 42
Rear Windshield Washer/Wiper.................... 176
Rearview Mirrors......................................... 143Reclining Seatbacks...................................... 12
Recommended Fluids and Lubricants.......... 518
Recreational Vehicle Towing........................ 384
Remote Keyless Entry System...................... 98
Remote Keyless Entry System, Operation..... 99
Removing the Flat Tire and
Installing the Spare Tire........................... 474
Removing the Spare Tire and Tools............ 472
Replacement Bulbs..................................... 447
Reporting Safety Defects
Canadian Government............................. 543
General Motors........................................ 543
United States Government....................... 543
Restraint System Check
Checking the Restraint Systems................. 93
Replacing Restraint System Parts
After a Crash......................................... 94
Retained Accessory Power (RAP)................ 130
Right Front Passenger Position,
Safety Belts............................................... 41
Roadside
Assistance Program................................. 532
Rocking Your Vehicle to Get it Out.............. 378
Routing, Engine Drive Belt.......................... 521
Running the Engine While Parked............... 142
558