Sport CADILLAC ATS 2014 User Guide

Black plate (11,1)Cadillac ATS Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014430) - 2014 - 2nd Edition - 8/23/13
Service and Maintenance 11-11
Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi-point inspection, your
dealer can inspect the hoses and
advise if replacement is needed.
Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
.With a multi-point inspection,
your dealer can check the lamps
and note any concerns.Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
.Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear.
.As part of the multi-point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs
of leaking, blown seals,
or damage, and can advise
when service is needed.
Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money and fuel,
and can reduce the risk of tire
failure.
.Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord
or fabric showing through the rubber; cracks or cuts in the
tread or sidewall; or a bulge or
split in the tire.
.Trained dealer technicians can
inspect and recommend the right
tires. Your dealer can also
provide tire/wheel balancing
services to ensure smooth
vehicle operation at all speeds.
Your dealer sells and services
name brand tires.
Vehicle Care
To help keep the vehicle looking like
new, vehicle care products are
available from your dealer. For
information on how to clean and
protect the vehicle’s interior and
exterior, see Interior Care on
page 10-82 andExterior Care on
page 10-77.

Black plate (1,1)Cadillac ATS Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014430) - 2014 - 2nd Edition - 8/23/13
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
Roadside Service . . . . . . . . . . . . 13-5
Scheduling Service Appointments . . . . . . . . . . . . . . 13-7
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 13-7
Collision Damage Repair . . . . 13-9
Service Publications Ordering Information . . . . . . 13-11
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-12
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-12
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-12
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-13
Event Data Recorders . . . . . . 13-13
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-14
Infotainment System . . . . . . . . 13-14
Radio Frequency Identification (RFID) . . . . . . . 13-14
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-15
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service or
parts manager, contact the owner of
your dealership or the general
manager.

Black plate (7,1)Cadillac ATS Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014430) - 2014 - 2nd Edition - 8/23/13
Customer Information 13-7
.Lock-Out Service:Vehicle
registration is required.
.Trip Interruption Benefits and
Service: Pre-authorization,
original detailed receipts, and a
copy of the repair orders are
required. Once authorization has
been received, the Roadside
Service advisor will help you
make arrangements and explain
how to receive payment.
.Alternative Service: If
assistance cannot be provided
right away, the Roadside Service
advisor may give you permission
to get local emergency road
service. You will receive
payment, up to $100, after
sending the original receipt to
Roadside Service. Mechanical
failures may be covered,
however any cost for parts and
labor for repairs not covered by
the warranty are the owner
responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),
extended powertrain, and/or
hybrid-specific warranties in both
the U.S. and Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled “Limited Warranty and
Owner Assistance Information”
furnished with each new vehicle
provides detailed warranty coverage
information.

Black plate (8,1)Cadillac ATS Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014430) - 2014 - 2nd Edition - 8/23/13
13-8 Customer Information
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to wait, GM helps
to minimize inconvenience by
providing several transportation
options. Depending on the
circumstances, your dealer can offer
one of the following:
Shuttle Service
Shuttle service is the preferred
means of offering Courtesy
Transportation. Dealers may provide
shuttle service to get you to your
destination with minimal interruption
of your daily schedule. This includes
one-way or round-trip shuttle service
within reasonable time and distance
parameters of your dealer's area.
Public Transportation or Fuel
Reimbursement
If the vehicle requires overnight
warranty repairs, and public
transportation is used instead of
your dealer's shuttle service, the
expense must be supported byoriginal receipts and can only be up
to the maximum amount allowed by
GM for shuttle service. In addition,
for U.S. customers, should you
arrange transportation through a
friend or relative, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs
and be supported by original
receipts. See your dealer for
information regarding the allowance
amounts for reimbursement of fuel
or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide
you with a courtesy rental vehicle or
reimburse you for a rental vehicle
that you obtain if the vehicle is kept
for an overnight warranty repair.
Rental reimbursement will be limited
and must be supported by original
receipts. This requires that you sign
and complete a rental agreement
and meet state/provincial, local, and
rental vehicle provider requirements.
Requirements vary and may include
minimum age requirements,insurance coverage, credit card, etc.
You are responsible for fuel usage
charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of the
repair.
It may not be possible to provide a
like vehicle as a courtesy rental.
Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Please contact your
dealer for specific information about
availability. All Courtesy
Transportation arrangements will be
administered by appropriate dealer
personnel.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.

Black plate (12,1)Cadillac ATS Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014430) - 2014 - 2nd Edition - 8/23/13
13-12 Customer Information
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov;
or
write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor
vehicle safety from
http://www.safercar.gov
.
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a safety
defect, notify Transport Canada
immediately, and notify General
Motors of Canada Limited. Call
Transport Canada at
1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
80 rue Noel
Gatineau, QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.

Black plate (3,1)Cadillac ATS Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014430) - 2014 - 2nd Edition - 8/23/13
INDEX i-3
CleaningExterior Care . . . . . . . . . . . . . . . 10-77
Interior Care . . . . . . . . . . . . . . . . 10-82
Climate Control Systems Dual Automatic . . . . . . . . . . . 8-1, 8-5
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Cluster, Instrument . . . . . . . . . . . . 5-10
Clutch, Hydraulic . . . . . . . . . . . . . 10-14
Collision Damage Repair . . . . . . 13-9
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-5 Messages . . . . . . . . . . . . . . . . . . . . 5-33
Compressor Kit, Tire Sealant . . . . . . . . . . . . . . . . . . . . . . 10-64
Connections
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-3
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 9-33
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convex Mirrors . . . . . . . . . . . . . . . . 2-19 Coolant
Engine . . . . . . . . . . . . . . . . . . . . . . 10-17
Engine Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-13
Engine Temperature Warning Light . . . . . . . . . . . . . . . 5-22
Cooling System . . . . . . . . . . . . . . . 10-16
Engine Messages . . . . . . . . . . . . 5-34
Courtesy Lamps . . . . . . . . . . . . . . . . 6-7
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . 13-7
Cruise Control . . . . . . . . . . . . . . . . . 9-37 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24
Messages . . . . . . . . . . . . . . . . . . . . 5-33
Cruise Control, Active . . . . . . . . . 9-40
Customer Assistance . . . . . . . . . . 13-4 Offices . . . . . . . . . . . . . . . . . . . . . . . . 13-3
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 13-4
Customer Information Service Publications
Ordering Information . . . . . . .13-11
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . 13-1
D
Damage Repair, Collision . . . . . . 13-9
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iii
Data Recorders, Event . . . . . . . 13-13
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-4
Defensive Driving . . . . . . . . . . . . . . . 9-3
Delayed Locking . . . . . . . . . . . . . . . 2-12
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Distracted Driving . . . . . . . . . . . . . . . 9-2
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-7
Door Ajar Messages . . . . . . . . . . . . . . . 5-34
Delayed Locking . . . . . . . . . . . . . . 2-12
Locks . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Power Locks . . . . . . . . . . . . . . . . . . 2-12
Rear Seat Pass-Through . . . . . 3-11
Drive Belt Routing, Engine . . . . . 12-4
Drive Systems
All-Wheel Drive . . . . . . . 9-29, 10-26
Driver Assistance Systems . . . . 9-48
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 5-25
Driver Mode Control . . . . . . . . . . . 9-35

Black plate (9,1)Cadillac ATS Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014430) - 2014 - 2nd Edition - 8/23/13
INDEX i-9
Passenger Airbag StatusIndicator . . . . . . . . . . . . . . . . . . . . . 5-15
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . 8-10
Passenger Sensing System . . . 3-26
Perchlorate Materials Requirements, California . . . . . 10-3
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-43
Phone Bluetooth . . . . . . . . . 7-20, 7-21, 7-26
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . 7-15
Power Door Locks . . . . . . . . . . . . . . . . . . . 2-12
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Protection, Battery . . . . . . . . . . . . . 6-8
Retained Accessory (RAP) . . . 9-21
Seat Adjustment . . . . . . . . . . . . . . . 3-3
Windows . . . . . . . . . . . . . . . . . . . . . 2-22
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Privacy Radio Frequency
Identification (RFID) . . . . . . . 13-14 Program
Courtesy Transportation . . . . . . 13-7
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-2
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-14
Statement . . . . . . . . . . . . . . . . . . 13-15
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 7-8
Reception . . . . . . . . . . . . . . . . . . . . 7-11
Satellite . . . . . . . . . . . . . . . . . . . . . . . 7-10
Reading Lamps . . . . . . . . . . . . . . . . . 6-7
Rear Axle Limited-Slip . . . . . . . . . . . . . . . . . . . 9-37
Rear Seat Pass-Through Door . . . . . . . . . . 3-11
Rear Seats . . . . . . . . . . . . . . . . . . . . . 3-9
Rearview Mirrors . . . . . . . . . . . . . . 2-21 Automatic Dimming . . . . . . . . . . . 2-21
Reclining Seatbacks . . . . . . . . . . . . 3-5
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-62
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . 11-13 Records
Maintenance . . . . . . . . . . . . . . . . .11-16
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . 10-75
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . 2-2, 2-3
Remote Vehicle Start . . . . . . . . . . . 2-8
Replacement Bulbs . . . . . . . . . . . 10-31
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-32
Maintenance . . . . . . . . . . . . . . . . .11-15
Replacing Airbag System . . . . . . 3-32
Replacing LATCH System Parts after a Crash . . . . . . . . . . . 3-45
Replacing Safety Belt System Parts after a Crash . . . 3-18
Reporting Safety Defects Canadian Government . . . . . . 13-12
General Motors . . . . . . . . . . . . . 13-12
U.S. Government . . . . . . . . . . . 13-12
Restraints
Where to Put . . . . . . . . . . . . . . . . . 3-38
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 9-21

Black plate (12,1)Cadillac ATS Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014430) - 2014 - 2nd Edition - 8/23/13
i-12 INDEX
Track Events andCompetitive Driving . . . . . . . . . . . 9-6
Traction Control System (TCS)/StabiliTrak
®Light . . . . . . . . . . . . 5-21
Limited-Slip Rear Axle . . . . . . . . 9-37
Off Light . . . . . . . . . . . . . . . . . . . . . . 5-21
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . 9-33
Trailer Towing . . . . . . . . . . . . . . . . . . 9-70, 9-71
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 9-24
Fluid, Automatic . . . . . . . . . . . . 10-14
Fluid, Manual . . . . . . . . . . . . . . . 10-14
Messages . . . . . . . . . . . . . . . . . . . . 5-41
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . 13-7
Trip Odometer . . . . . . . . . . . . . . . . . 5-12
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-6
U
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 10-59
Universal Remote System . . . . . 5-50 Operation . . . . . . . . . . . . . . . . . . . . . 5-53
Programming . . . . . . . . . . . . . . . . . 5-50
Updates
Software . . . . . . . . . . . . . . . . . . . . . . . 7-7
USB Port . . . . . . . . . . . . . . . . . . . . . . 7-15
Using This Manual . . . . . . . . . . . . . . . . iii
V
Vehicle Alarm System . . . . . . . . . . . . . . . . 2-16
Canadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-3
IdentificationNumber (VIN) . . . . . . . . . . . . . . . 12-1
Load Limits . . . . . . . . . . . . . . . . . . . 9-11
Messages . . . . . . . . . . . . . . . . . . . . 5-32
Personalization . . . . . . . . . . . . . . . 5-43
Reminder Messages . . . . . . . . . . 5-42
Remote Start . . . . . . . . . . . . . . . . . . 2-8 Vehicle (cont'd)
Security . . . . . . . . . . . . . . . . . . . . . . 2-16
Speed Messages . . . . . . . . . . . . . 5-42
Towing . . . . . . . . . . . . . . . . . . . . . . 10-74
Vehicle Ahead Indicator . . . . . . . 5-20
Vehicle Care Storing the Tire Sealantand Compressor Kit . . . . . . . 10-71
Tire Pressure . . . . . . . . . . . . . . . 10-47
Ventilation, Air . . . . . . . . . . . . . . . . . . 8-9
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 2-24W
Warning Brake System Light . . . . . . . . . . . 5-18
Lane Departure (LDW) . . . . . . . 9-60
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . 5-8
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iii Cautions and Danger . . . . . . . . . . . . iii
Hazard Flashers . . . . . . . . . . . . . . . 6-5
Washer Fluid . . . . . . . . . . . . . . . . . 10-22 Messages . . . . . . . . . . . . . . . . . . . . 5-42
Washer, Headlamps . . . . . . . . . . . . 5-5