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Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) -
2017 - crc - 1/13/16
86 Voice Recognition
“Tune to FM”:
Tune to the radio station whose
frequency is identified in the
command (like “one o one
point one”).
Voice Recognition for
Navigation
If equipped, some examples of
available navigation commands:
“Navigation” :Begin a dialog to
enter specific destination
information.
“Navigation Commands” :Begin a
dialog to enter specific destination
information.
“Destination Address” :Begin a
dialog to enter a specific destination
address, which includes the entire
address consisting of the house
number, street name, and city and
state.
“Destination Intersection” :Begin
a dialog to enter a specific
destination intersection. “Destination Place of Interest”
:
Begin a dialog to enter a destination
Place of Interest category or major
brand name (if equipped).
Not all brand names of businesses
are available for voice entry. Most
major chains, such as chains with
more than 20 locations, should be
available to search for by name, but
the name must be precisely spoken.
Nicknames or short names for the
businesses will not likely be found.
Lesser known businesses might
have to be located by category,
such as fast food, hotels, or banks.
“Destination Contact” :Begin a
dialog to enter a specific destination
contact name.
“Cancel Route” :End route
guidance.
If your language supports it, try
stating a One Shot command to
enter a destination, such as
“Navigate to address one two three
Main Street, Lansing Michigan.”
Another example of a One-Shot
Destination Entry command is
“Navigate to Place of Interest –
Hotels.” If these commands do not work, try saying
“Navigate to Place
of Interest” or“Navigate to Address”
and the system will come back and
ask for details of your destination.
Voice Recognition for the
Phone
If equipped, some examples of
available phone commands:
“Call ” :Initiate a
call to an entered contact. The
command may include location if
the contact has location numbers
stored.
“Call At Home,”
“At Work,” “On Mobile,” or“On
Other” :Initiate a call to an entered
contact and location at home, at
work, on mobile device, or on
another phone.
“Call ” :Initiate a
call to a standard phone number
seven or 10 digits in length, and
also 112.
“Pair Phone” :Begin the Bluetooth
pairing process. Follow instructions
on the radio display.

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88 Phone
Phone
Bluetooth (Overview)
The Bluetooth-capable system can
interact with many cell phones,
allowing:
.Placement and receipt of calls in
a hands-free mode.
. Sharing of the cell phone’s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
. Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
. Review the controls and
operation of the infotainment
system. .
Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “Pairing”in
this section.
Vehicles with a Bluetooth system
can use a Bluetooth-capable cell
phone with a Hands-Free Profile to
make and receive phone calls. The
infotainment system is used to
control the system. The system can
be used while in ON/RUN or ACC/
ACCESSORY. The range of the
Bluetooth system can be up to 9.1 m
(30 ft). Not all phones support all
functions and not all phones work
with the Bluetooth system. See
www.gm.com/bluetooth for more
information about compatible
phones.
Controls
Use the buttons on the infotainment
system and the steering wheel to
operate the Bluetooth system.
Steering Wheel Controls
g: Press to answer incoming calls.
c:Press to end a call, decline a
call, or cancel an operation. Press
to mute or unmute the infotainment
system when not on a call.
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, see
Introduction 02.
PHONE : Press this screen button
to enter the phone main menu.
Audio System
When using the Bluetooth phone
system, sound comes through the
vehicle's front audio system
speakers and overrides the audio
system. Press just above the
chrome volume bar during a call to
change the volume level. The
adjusted volume level remains in
memory for later calls. The system
maintains a minimum volume level.

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Phone 89
Bluetooth (Infotainment
Controls)
For information about how to
navigate the menu system using the
infotainment controls, see
Introduction02.
Pairing
A Bluetooth-enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
the cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone.
Pairing Information
.
A Bluetooth phone with music
capability can be paired to the
vehicle as a phone and a music
player at the same time.
. Up to 10 devices can be paired
to the Bluetooth system.
. The pairing process is disabled
when the vehicle is moving. .
Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
. If multiple paired cell phones are
within range of the system, the
system connects to the paired
cell phone in the order that they
were last used in the system. To
link to a different paired phone,
see “Linking to a Different
Phone” later in this section.
Pairing a Phone 1. Touch the PHONE screen button.
2. Select PHONES and select Pair Device.
3. A four-digit Personal Identification Number (PIN)
appears on the display. The
PIN, if required, may be used
in Step 5.
4. Start the pairing process on the cell phone to be paired to the
vehicle. See the cell phone
manufacturer's user guide for
information on this process. 5. Locate
“Cadillac CUE” on the
display. Follow the instructions
provided in Step 3 on the cell
phone to enter the PIN or
confirm the six-digit code
shown on the display. After the
PIN is successfully entered or
the code is confirmed, the
system responds with “ name> has been successfully
paired” when the pairing
process is complete.
6. If “Cadillac CUE” does not
appear, turn the phone off or
remove the phone battery and
retry.
7. If the phone prompts to accept connection or allow phone
book download, select Always
Accept and Allow. The phone
book may not be available if
not accepted.
8. Repeat Steps 1−7 to pair additional phones.
Listing All Paired and Connected
Phones 1. Touch the PHONE screen button.

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90 Phone
2. Select PHONES.
Disconnecting a Connected Phone 1. Touch the PHONE screen button.
2. Select PHONES.
3. Touch the
znext to the phone
to disconnect.
Deleting a Paired Phone
Only disconnected phones can be
deleted. 1. Touch the PHONE screen button.
2. Select PHONES.
3. Touch the
Mnext to the phone
to delete and follow the on
screen prompts.
Linking to a Different Phone
To link to a different phone, the new
phone must be in the vehicle and
paired to the Bluetooth system. 1. Touch the PHONE screen button.
2. Select PHONES. 3. Select the new phone to link to
from the not connected
device list.
Switching to Handset or
Handsfree Mode
To switch between handset or
handsfree mode, touch the PHONE
icon on the Home Page to display
“Call View.”
.While the active call is
hands-free, touch the Handset
screen button to switch to the
handset mode. The screen
button changes to Handsfree
once the Bluetooth device
confirms it is operating as
handset.
. While the active call is on the
handset, touch the Handsfree
screen button to switch to the
hands-free mode. The screen
button changes to Handset once
the Bluetooth device confirms it
is operating as hands-free.
Making a Call Using Contacts
and Recent Calls
Calls can be made through the
Bluetooth system using personal
cell phone contact information for all
phones that support the Phone
Book feature. Become familiar with
the phone settings and operation.
Verify the cell phone supports this
feature.
When supported, the Contacts and
Recent Calls menus are
automatically available.
The Contacts menu accesses the
phone book stored in the cell phone.
The Recent Calls menu accesses
the recent call list(s) from your cell
phone.
To make a call using the
Contacts menu:
1. Touch the PHONE screen button.
2. Select CONTACTS.
3. Select the name to call.
4. Select the desired contact number to call.

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Phone 91
To make a call using the Recent
Calls menu:1. Touch the PHONE screen button.
2. Select RECENT.
3. Select the name or number to call.
4. If necessary, select between Missed, Recent, and Sent calls
by selecting the View button in
the top right corner of the list.
Making a Call Using the
Keypad
To make a call by dialing the
numbers:
1. Touch the PHONE screen button.
2. Select KEYPAD and enter a phone number.
3. Select Call to start dialing the number.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle. Accepting a Call
There are three ways to accept
a call:
.
Press
gon the steering wheel
controls.
. Touch Answer on the
infotainment display.
. Press Answer on the instrument
cluster using the select button.
Declining a Call
There are three ways to decline
a call:
. Press
con the steering wheel
controls.
. Touch Ignore on the infotainment
display.
. Press Ignore on the instrument
cluster using the select button.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work. Accepting a Call
There are three ways to accept a
call-waiting call:
.
Press
gon the steering wheel
controls.
. Touch Switch on the
infotainment display.
. Press Switch on the instrument
cluster using the select button.
Declining a Call
There are three ways to decline a
call-waiting call:
. Press
con the steering wheel
controls.
. Touch Ignore on the infotainment
display.
. Press Ignore on the instrument
cluster using the select button.
Switching Between Calls (Call
Waiting Calls Only)
To switch between calls, touch the
PHONE icon on the Home Page to
display “Call View.” While in Call
View, touch the call information of
the call on hold to change calls.

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92 Phone
Three-Way Calling
Three-way calling must be
supported on the Bluetooth phone
and enabled by the wireless service
carrier to work.
To start a three-way call while in a
current call:1. In the Call View, select Add to add another call.
2. Initiate the second call by selecting from RECENT,
CONTACTS, or KEYPAD.
3. When the second call is active, touch the merge icon to
conference the three-way call
together.
4. Once all calls are merged, the merge icon button becomes an
unmerge icon button. Touch to
unmerge the calls.
Some wireless service carriers
may not allow a merged call to
become unmerged.
Ending a Call
.Presscon the steering wheel
controls.
. Touch End on the infotainment
display to end all existing calls,
or press End next to a call to
end only that call.
. Press End on the instrument
cluster using the select button.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system.
1. Touch the PHONE screen button.
2. While in the Call View, touch the up arrow to raise the
interaction selector.
3. Select KEYPAD and enter the number.
Bluetooth (Voice
Recognition)
Using Bluetooth Voice
Recognition
If equipped, to use voice
recognition, press the
gbutton on
the steering wheel. Use the
commands below for the various
voice features.
Making a Call
Calls can be made using the
following commands.
Using the “Dial”or“Call”
Command
To call a number:
1. Press
g. The system responds
“Command Please,” followed
by a tone.
2. Say “Dial”or“Call” followed by
the complete phone number.
Use the “Voice Keypad” command
for international numbers or special
numbers which include * or #.

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Phone 93
Once connected, the person called
will be heard through the audio
speakers.
To call using a contact from your
phone book:1. Press
g. The system responds
“Command Please,” followed
by a tone.
2. Say “Dial”or“Call” and then
say the contact name. For
example, say “Call John
at Work.”
Once connected, the person called
will be heard through the audio
speakers.
Calling Emergency
1. Press
g. The system responds
“Command Please,” followed
by a tone.
2. Say “Call,”following with the
local emergency number.
Once connected, the person called
will be heard through the audio
speakers. Using the
“Switch Phone”
Command
1. Press
g. The system responds
“Command Please,” followed
by a tone.
2. After the tone, say “Switch
Phone.” The system displays a
list of phones to select.
Using the “Voice Keypad”
Command
1. Press
g. The system responds
“Command Please,” followed
by a tone.
2. After the tone, say “Voice
Keypad.” The system allows
entry of special numbers and
characters.
Using the “Voice Mail” Command
1. Press
g. The system responds
“Command Please,” followed
by a tone.
2. After the tone, say “Voice mail.”
The system dials the voice mail
number of the connected
phone.
Clearing the System
Unless information is deleted out of
the vehicle Bluetooth system, it will
be retained. This includes phone
pairing information. For directions
on how to delete this information,
see “Deleting a Paired Phone.”
Text Messaging
If equipped, the infotainment system
may allow text messages to be
received and replied to. Received
messages can also be read aloud.
Before using the text messaging
feature, check to see if the phone is
compatible.
See your dealer for details.
Text Menu
Inbox : Touch to display incoming
messages. To view a message,
touch on the name of the sender.
Touch
>to listen to the text
message. Touch
0to go back to
the previous menu.
Settings : See“Text Settings” later
in this section.

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Settings 97
.Audio Cue Volume (If Equipped):
This feature adjusts the startup
and shutdown sounds. To adjust
the volume, touch + or −to
increase or decrease. This
feature can be turned on or off.
Touch
0to go back to the
previous menu.
Vehicle Settings
See “Vehicle Personalization” in the
owner manual.
Bluetooth (If Equipped)
From the Bluetooth screen button,
the following may be displayed:
. Pair New Device: Touch to add a
new device.
. Device Management: Touch to
connect to a different phone
source, disconnect a phone,
or delete a phone.
. Ringtones: Touch to change the
ring tone for the specific phone.
The phone does not need to be
connected to change the
ring tone. .
Voice Mail Numbers: This
feature displays the voice mail
number for all connected
phones. To change the voice
mail number, touch the EDIT
button, type in the new number,
and touch SAVE. Touch0to
go back to the previous menu.
. Text Message Alerts (If
Equipped): This feature will turn
text message alerts on or off.
Touch Text Message Alerts and
then select Off or On. Touch
0to go back to the previous
menu. See Text Messaging 093.
Display
From the Display screen button, the
following may be displayed:
. Mode: Touch Auto, Day, or Night
to adjust the display. Touch
0
to go to the previous menu.
. Calibrate Touchscreen: Touch to
calibrate the touchscreen and
follow the prompts. Touch
0
to go back to the previous menu. .
Turn Display Off: Touch to turn
the display off. Touch anywhere
on the display area or any
faceplate button again to turn
the display on.
Rear Camera
If equipped, touch to display the
Rear Camera menu. See “Driver
Assistance Systems” in the owner
manual.
Return to Factory Settings
Touching Continue restores all
factory settings.
Select Return to Factory Settings
and the following list may display:
. Restore Vehicle Settings:
Restores factory vehicle
personalization settings. Touch
Restore Vehicle Settings. Touch
Cancel or Continue. Touch
0
to go back to the last menu.
. Clear All Private Data: If
available, use to erase personal
private data before loaning or
selling the vehicle. Touch Clear

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Trademarks and License Agreements 101
RMVB
Portions of this software are
included under license from
RealNetworks, Inc. Copyright
1995-2014, RealNetworks, Inc. All
rights reserved
Bluetooth
The Bluetooth
®word mark and
logos are owned by the Bluetooth®
SIG, Inc. and any use of such marks
by General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
Map End User License
Agreement
END USER TERMS
The Map Data Disc (“Data”) is
provided for your personal, internal
use only and not for resale. It is
protected by copyright, and is subject to the following terms (this
“End User License Agreement”) and
conditions which are agreed to by
you, on the one hand, and HERE
North America, LLC (“HERE”) and
its licensors (including their
licensors and suppliers) on the
other hand.
TERMS AND CONDITIONS
Personal Use Only: You agree to
use this Data for the solely
personal, noncommercial purposes
for which you were licensed, and
not for service bureau, timesharing
or other similar purposes. Except as
otherwise set forth herein, you
agree not to otherwise reproduce,
copy, modify, decompile,
disassemble or reverse engineer
any portion of this Data, and may
not transfer or distribute it in any
form, for any purpose, except to the
extent permitted by mandatory laws.
You may transfer the Data and all
accompanying materials on a
permanent basis if you retain no
copies and the recipient agrees to
the terms of this End User License
Agreement. Multi-disc sets may only
be transferred or sold as a complete
set as provided to you and not as a
subset thereof.
Restrictions
Except where you have been
specifically licensed to do so by
HERE and without limiting the
preceding paragraph, you may not
(a) use this Data with any products,
systems, or applications installed or
otherwise connected to or in
communication with vehicles
capable of vehicle navigation,
positioning, dispatch, real time route
guidance, fleet management or
similar applications; or (b) with, or in
communication with, including
without limitation, cellular phones,
palmtop and handheld computers,
pagers, and personal digital
assistants or PDAs.
Warning
This Data may not contain accurate
information due to period of survey,
constant change in places of
interests, new road constructions,
or any other factors.

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106 Index
IndexA
Accepting or Declining a Call . . . . 91
AgreementsTrademarks and License . . . . . . . . 99
AM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
AM-FM Categories . . . . . . . . . . . . . . 13
AM-FM Radio . . . . . . . . . . . . . . . . . . . . 11
Antenna
Backglass. . . . . . . . . . . . . . . . . . . . . . . 15
Multi-band. . . . . . . . . . . . . . . . . . . . . . . 16
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . . . . 94
Applications Tray . . . . . . . . . . . . . . . . . 7
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Bluetooth. . . . . . . . . . . . . . . . . . . . . . . . 23
Audio Output . . . . . . . . . . . . . . . . . . . . 40
Audio Players CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Audio System . . . . . . . . . . . . . . . . . . . . 88
Auxiliary Inputs . . . . . . . . . . . . . . . . . . 39
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . 23
Avoiding Untrusted Media
Devices . . . . . . . . . . . . . . . . . . . . . . . . 17
B
Backglass Antenna . . . . . . . . . . . . . . 15
BluetoothOverview . . . . . . . . 88, 89, 92
Bluetooth Audio . . . . . . . . . . . . . . . . . 23
C
Call Waiting . . . . . . . . . . . . . . . . . . . . . . 91
Canceling Voice Recognition . . . . 83
CD Player . . . . . . . . . . . . . . . . . . . . . . . 17
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays . . . . . . . . . . . . . . . . . 10
Cleaning the Components . . . . . . . 55
Cleaning the Video Screens . . . . . 55
Clearing the System . . . . . . . . . . . . . 93
Climate . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Controls . . . . . . . . . . . . . . . . . . . . . . . . . 88 Steering Wheel. . . . . . . . . . . . . . . . 5, 6
Coverage Explanations . . . . . . . . . . 81
Customer Assistance . . . . . . . . . . . . . 3
D
Database Coverage Explanations . . . . . . . . . . . . . . . . . . . 81
Destination . . . . . . . . . . . . . . . . . . . . . . 64
Detailed Areas . . . . . . . . . . . . . . . . . . . 62
Digital Living Network Alliance (DLNA) (If Equipped) . . . . . . . . . . . 38