infotainment CADILLAC CT4 2021 Workshop Manual

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
172 INFOTAINMENT SYSTEM
5. Touch the First to Connect option,to enable the setting for that
device.
Cell phones and mobile devices can be
added, removed, connected, and
disconnected. A sub-menu will display
whenever a request is made to add or
manage cell phones and mobile
devices.
Secondary Phone
A cell phone can be enabled as a
Secondary Phone by touching the
information icon to the right of the
paired cell phone name to open the
phone settings menu. If a cell phone
is enabled as a Secondary Phone, it
can connect simultaneously alongside
another Bluetooth mobile device. In
doing so, the Secondary Phone will be
labeled as Incoming Calls. This means
the mobile device can only receive
calls. The Address Book of a
Secondary Phone will not be available
and hands-free outgoing calls cannot
be placed using this cell phone.
If needed, touch the Secondary Phone
while in the Phones list to swap it into
the Outgoing and Incoming role. This role makes it possible to place
outgoing calls from the Contacts and
Recents list.
Listing All Paired and Connected
Phones
1. Touch the Phone icon on the Home Page or the phone icon on the
shortcut tray near the bottom of
the display.
2. Touch Phones.
Disconnecting a Connected Phone 1. Touch the Phone icon on the Home Page.
2. Touch Phones.
3. Touch the information icon next to the connected cell phone or mobile
device to show the cell phone’s or
mobile device’s information display.
4. Touch Disconnect.
Deleting a Paired Phone 1. Touch the Phone icon on the Home Page or the phone icon on the
shortcut tray near the bottom of
the display.
2. Touch Phones. 3. Touch the information icon next to
the connected cell phone to display
the cell phone’s or mobile device’s
information display.
4. Touch Forget Device.
Linking to a Different Phone
To link to a different cell phone, the
new cell phone must be in the vehicle
and paired to the Bluetooth system. 1. Touch the Phone icon on the Home Page or the phone icon on the
shortcut tray near the bottom of
the display.
2. Touch Phones.
3. Touch the new cell phone to link to from the not connected phone list.
See “First to Connect Paired
Phones” and“Secondary Phone ”
previously in this section.
Switching to Handsetor
Handsfree Mode
To switch between handset or
handsfree mode:
.While the active call is hands-free,
touch the Handset option to switch
to the handset mode.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
INFOTAINMENT SYSTEM 173
The mute icon will not be available
or functional while Handset mode is
active.
.While the active call is on the
handset, touch the Handset option
to switch to the hands-free mode.
Making a Call Using Contacts
and Recent Calls
Calls can be made through the
Bluetooth system using personal cell
phone contact information for all cell
phones that support the Phone Book
feature. Become familiar with the cell
phone settings and operation. Verify
the cell phone supports this feature.
The Contacts menu accesses the
phone book stored in the cell phone.
The Recents menu accesses the
recents call list from your cell phone.
To make a call using the
Contacts menu:1. Touch the Phone icon on the Home Page.
2. Touch Contacts. 3. The Contacts list can be searched
by using the first character. Touch
A-Z on the infotainment display to
scroll through the list of names.
Touch the name to call.
4. Touch the desired contact number to call.
To make a call using the
Recents menu: 1. Touch Phone on the Home Page.
2. Touch Recents.
3. Touch the name or number to call.
Making a Call Using the Keypad
To make a call by dialing the
numbers:1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter a phone number.
3. Touch
#on the infotainment
display to start dialing the number.
Searching Contacts Using the
Keypad
To search for contacts using the
keypad:
1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter partial phone numbers or contact names
using the digits on the keypad to
search.
Results will show on the right side
of the display. Touch one to place
a call.
Accepting or Declining a Call
When an incoming call is received, the
infotainment system mutes and a ring
tone is heard in the vehicle.
Accepting a Call
There are two ways to accept a call:
.Pressgon the steering wheel
controls.
.Touch Answer on the infotainment
display.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
174 INFOTAINMENT SYSTEM
Declining a Call
There are two ways to decline a call:
.Pression the steering wheel
controls.
.Touch Ignore on the infotainment
display.
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by
the wireless service carrier to work.
Accepting a Call
Press
gto answer, then touch Switch
on the infotainment display.
Declining a Call
Press
ito decline, then touch
Ignore on the infotainment display
Switching Between Calls (Call
Waiting Calls Only)
To switch between calls, touch Phone
on the Home Page to display Call
View. While in Call View, touch the
call information of the call on hold to
change calls.
Three-Way Calling
Three-way calling must be supported
on the Bluetooth cell phone and
enabled by the wireless service carrier
to work.
To start a three-way call while in a
current call:
1. In the Call View, touch Add Call to add another call.
2. Initiate the second call by selecting from Recents, Contacts, or Keypad.
3. When the second call is active, touch the merge icon to conference
the three-way call together.
Ending a Call
.Pression the steering wheel
controls.
.Touch#on the infotainment
display, next to a call, to end only
that call.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system. Use the Keypad to
enter the number.
Apple CarPlay and
Android Auto
If equipped, Android Auto and/or
Apple CarPlay capability may be
available through a compatible
smartphone. If available, the Android
Auto and Apple CarPlay icons will
change from gray to color on the
Home Page of the infotainment
display.
To use Android Auto and/or Apple
CarPlay:
For Wired Phone Projection
1. Download the Android Auto app to your smartphone from the Google
Play store. There is no app required
for Apple CarPlay.
2. Connect your Android phone or Apple iPhone by using the
factory-provided phone USB cable

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
INFOTAINMENT SYSTEM 175
and plugging into a USB data port.
For best performance, it is highly
recommended to use the device’s
factory-provided USB cable, which
should be replaced after significant
wear to maintain connection
quality. Aftermarket or third-party
cables may not work.
3. When the phone is first connected to activate Apple CarPlay or
Android Auto, accept the terms
and conditions on both the
infotainment system and the
phone.
4. Follow the instructions on the phone.
The Android Auto and Apple CarPlay
icons on the Home Page will
illuminate depending on the
smartphone. Android Auto and/or
Apple CarPlay may automatically
launch upon USB connection. If not,
touch the Android Auto or Apple
CarPlay icon on the Home Page to
launch.
Press
{on the center stack to return
to the Home Page. For Wireless Phone Projection
Verify your phone is wireless
compatible by visiting the Google
Android Auto or Apple CarPlay
support page.
1. Download the Android Auto app to your smartphone from the Google
Play store. There is no app required
for Apple CarPlay.
2. For first time connection, there are two ways to set up wireless
projection:
.Connect your Android phone or
Apple iPhone by using the
factory-provided phone USB
cable and plugging into a USB
data port. For best performance,
it is highly recommended to use
the device’s factory-provided
USB cable, which should be
replaced after significant wear
to maintain connection quality.
Aftermarket or third-party
cables may not work.
.Connecting the phone over
Bluetooth. See Bluetooth
(Overview) 0169 or
Bluetooth (Pairing and Using a
Phone) 0170. 3. Make sure WiFi is turned on the
phone for wireless projection
to work.
4. When the phone is first connected to activate Apple CarPlay or
Android Auto, agree to the terms
and conditions on both the
infotainment system and the
phone.
5. Follow the instructions on the phone.
The Android Auto and Apple CarPlay
icons on the Home Page will
illuminate depending on the
smartphone. Android Auto and/or
Apple CarPlay may automatically
launch upon wireless connection.
If not, touch the Android Auto or
Apple CarPlay icon on the Home Page
to launch.
To disconnect the phones wireless
projection: 1. Select Settings from the Home Page.
2. Select Phones
3. Touch
4next to the phone to be
disconnected.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
176 INFOTAINMENT SYSTEM
4. Turn off Apple CarPlay orAndroid Auto.
Press
{on the center stack to return
to the Home Page.
Features are subject to change. For
further information on how to set up
Android Auto and Apple CarPlay in
the vehicle, see my.cadillac.com.
Android Auto is provided by Google
and is subject to Google’s terms and
privacy policy. Apple CarPlay is
provided by Apple and is subject to
Apple’s terms and privacy policy.
Data plan rates apply. For Android
Auto support and to see if your
phone is compatible, see
https://support.google.com/
androidauto. For Apple CarPlay
support and to see if your phone is
compatible, see www.apple.com/ios/
carplay/. Apple or Google may change
or suspend availability at any time.
Android Auto, Android, Google, Google
Play, and other marks are trademarks
of Google Inc.; Apple CarPlay is a
trademark of Apple Inc. Press
{on the center stack to exit
Android Auto or Apple CarPlay. To
enter back into Android Auto or Apple
CarPlay, press and hold
{on the
center stack.
Apple CarPlay and Android Auto can
be disabled from the infotainment
system. To do this, touch Home,
Settings, and then touch the Apps tab
along the top of the display. Use the
On/Off toggled to turn off Apple
CarPlay or Android Auto.
Settings
Certain settings can be managed in
the Owner Center sites when an
account is established, and may be
modified if other users have accessed
the vehicle or created accounts. This
may result in changes to the security
or functionality of the infotainment
system. Some settings may also be
transferred to a new vehicle,
if equipped. For instructions, in the
U.S. see my.cadillac.com or in Canada
see mycadillac.ca or moncadillac.ca. Refer to the User Terms and Privacy
Statement for important details. To
view, touch the Settings icon on the
Home Page of the infotainment
display.
The settings menu may be organized
into four categories. Select the desired
category by touching System, Apps,
Vehicle, or Personal.
To access the personalization menus:
1. Touch Settings on the Home Page on the infotainment display.
2. Touch the desired category to display a list of available options.
3. Touch to select the desired feature setting.
4. Touch the options on the infotainment display to disable or
enable a feature.
5. Touch
zto go to the top level of
the Settings menu.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
INFOTAINMENT SYSTEM 177
System
The menu may contain the following:
Time / Date
Use the following features to set the
clock:
.Automatic Time and Date: Touch
Off or On to enable or disable
automatic update of the time and
date. When this feature is on, the
time and date cannot be
manually set.
.Set Time: Touch to manually set the
time using the controls on the
infotainment display.
.Set Date: Touch to manually set the
date using the controls on the
infotainment display.
.Automatic Time Zone: If equipped,
touch Off or On to disable or enable
automatic update of the time zone
based on vehicle location. When
this feature is on, the time zone
cannot be manually set.
.Select Time Zone: Touch to
manually set the time zone. Touch
a time zone from the list.
.Use 24-hour Format: Touch to
specify the clock format shown.
Touch Off or On to disable or
enable.
Language
This will set the display language used
on the infotainment display. It may
also use the selected language for
voice recognition and audio feedback.
Touch Language and touch the
appropriate language.
Phones
Touch to connect to a different cell
phone or mobile device source,
disconnect a cell phone or media
device, or delete a cell phone or media
device.
Wi-Fi Networks
This will show connected and
available Wi-Fi networks.
If a 4G LTE data package is not active
on the vehicle, the infotainment
system can be connected to an
external protected Wi-Fi network,
such as a mobile device or home
hotspot, to utilize connected services. Wi-Fi Hotspot
Touch and the following may display:
.Wi-Fi Services: This allows devices
to use the vehicle hotspot.
Touch the controls on the
infotainment display to disable or
enable.
.Wi-Fi Name: Touch to change the
vehicle Wi-Fi name.
.Wi-Fi Password: Touch to change
the vehicle Wi-Fi password.
.Connected Devices: Touch to show
connected devices.
.Share Hotspot Data: Touch On to
allow devices to use the vehicle
hotspot and its data, or touch Off to
allow devices to only use the vehicle
hotspot but not its data.
Privacy
Touch and the following may display:
.Location Services: This setting
enables or disables sharing of
vehicle location outside the vehicle.
Emergency services will not be
affected when Off is selected.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
178 INFOTAINMENT SYSTEM
.Data Services: If equipped, this
setting determines if data sharing
can be used by features including
Wi-Fi, Hotspot, and applications.
Touch Off to disable data services.
Emergency services and phone calls,
such as calls with OnStar Advisors
or others, will not be affected when
Off is selected.
.Voice Recognition Sharing: This
setting determines if voice
commands can be shared with a
cloud-based voice recognition
system. Touch Off to prevent the
sharing and possible recording of
your voice commands with this
system. This may limit the system’s
ability to understand your voice
commands and may disable some
features.
.Types: This setting lists all
Android-defined as dangerous
permissions currently used by the
infotainment system, the number of
applications that have requested
this permission, and the number of
applications that are allowed to use
this permission.
.Used By Applications: This setting
lists all applications that are
requested or are using
Android-defined as dangerous
permissions. Only requested and
active permissions are shown.
Display
Touch and the following may display:
.Mode: This adjusts the appearance
of the navigation map view and any
downloaded apps optimized for day
or night time conditions. Set to
Auto for the display to
automatically adjust based on
bright/dark conditions.
Touch Auto, Day, or Night to adjust
the display.
.Calibrate Touchscreen: Touch to
calibrate the infotainment display
and follow the prompts.
.Turn Display Off: Touch to turn the
display off. Touch anywhere on the
infotainment display or press any
infotainment control on the center
stack again to turn the display on. Sounds
Touch and the following may display:
.Maximum Startup Volume: This
feature adjusts the maximum
volume of the infotainment system
when you start the vehicle. To set
the maximum startup volume,
touch the controls on the
infotainment display to increase or
decrease.
.Audio Cues: This feature determines
if sounds play when the
infotainment system starts up and
shuts down. This feature can be
turned off or on.
.Set Audio Cue Volume: This setting
controls the volume of Audio Cues
played on startup and shutdown.
Touch the controls on the
infotainment display to increase or
decrease.
.Audible Touch Feedback: This
setting determines if a sound plays
when touching the infotainment
display or radio controls. This
feature can be turned off or on.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
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INFOTAINMENT SYSTEM 179
Voice
Touch and the following may display:
.Confirm More/Less: This setting
specifies how often the voice
recognition system confirms
commands. Touch Confirm More to
have the system check with you
more often before acting on your
commands.
.Prompt Length: This setting
specifies the amount of detail the
voice recognition system provides
when giving you feedback. Touch
Auto to have the system
automatically adjust to your speech
habits. Touch Informative, Short,
or Auto.
.Audio Feedback Speed: Touch Slow,
Medium, or Fast to adjust how
quickly the voice recognition system
speaks.
.Friendly Prompts: This setting
adjusts the formality of voice
prompts. Touch Off for shorter
prompts. Touch On to hear prompts
with more personality. Touch Auto
to have the prompt match your
command style.
.Tutorial Mode: Touch Off or On to
provide tutorial feedback on the
display.
.Allow Prompt Interruptions: This
setting controls whether voice
commands can be spoken before
voice prompts finish. Turn this on
to speak commands without hearing
the full prompt. Speaking while the
prompt is still playing will
immediately stop playing the
current prompt and recognize your
command. Background noise may
cause accidental interruptions.
Touch Off or On.
Favorites
Touch and the following may display:
.Manage Favorites: Touch to display
a list of Audio, Phone, and
Navigation favorites.
Favorites can be moved, renamed,
or deleted.
To move, touch and hold the
favorite, and then drag up or down
to rearrange the position.
.Set Number of Audio Favorites:
Touch to select how many favorites
pages can be viewed from the audio application. The Auto setting will
automatically adjust this number
based on the number of favorites
you have saved. Touch Auto, 5, 10,
15, 20, 25, 30, 35, or 40.
Updates
If equipped, the vehicle can download
and install select software updates
over a wireless connection. The
system will prompt for certain
updates to be downloaded and
installed. There is also an option to
check for updates manually.
To manually check for updates, touch
Settings on the Home Page and select
the System tab. Go to the Vehicle
Software section and touch Updates.
Follow the on-screen prompts. The
steps to check for, download, and
install updates may vary by vehicle.
The vehicle can be used normally
during the software download. Once
the download is complete, there may
be a prompt to accept the installation
of the update upon the next ignition
cycle or the next time the vehicle is
shifted into P (Park). For most
updates, the vehicle will be disabled
and cannot be driven during the

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
180 INFOTAINMENT SYSTEM
installation. The system will deliver
messages indicating success or error
during and after the download and
installation processes.
Downloading Over-the-Air vehicle
software updates requires Internet
connectivity, which can be accessed
through the vehicle’s built-in 4G LTE
connection, if equipped and active.
If required, data plans are provided by
a third party. Optionally, a secure
Wi-Fi hotspot such as a compatible
mobile device hotspot, home hotspot,
or public hotspot can be used.
Applicable data rates may apply.
To connect the infotainment system
to a secured mobile device hotspot,
home hotspot, or public hotspot,
touch Settings on the Home Page,
select the System tab, followed by
Wi-Fi Networks. Select the appropriate
Wi-Fi network, and follow the
on-screen prompts. Download speeds
may vary.
On most compatible mobile devices,
activation of the Wi-Fi hotspot is in
the Settings menu under Mobile
Network Sharing, Personal Hotspot,
Mobile Hotspot, or similar.Availability of Over-the-Air software
updates varies by vehicle and country.
Features are subject to change. For
more information on this feature, see
my.cadillac.com/learn.
Preferences
Touch the controls on the
infotainment display to disable or
enable the download of new updates
in the background.
About
Touch to view the infotainment
system software information.
Running Applications
Touch to see a complete list of
applications that are currently
running on the infotainment system.
Return to Factory Settings
Touch and the following may display:
.Reset Vehicle Settings: Resets all
vehicle settings for the current user.
Touch Reset or Cancel.
.Erase Settings and Personal Data:
Erases app data settings, user
profiles, and personal data including
navigation and mobile device data.
Touch Erase or Cancel.
.Clear Default Applications: Resets
preferred applications that have
been set to open when selecting a
function. No application data will
be lost.
Touch Clear or Cancel.
Apps
The menu may contain the following:
Android Auto
This feature allows you to interact
directly with your mobile device on
the infotainment display. See
Apple
CarPlay and Android Auto 0174.
Touch the controls on the
infotainment display to disable or
enable.
Apple CarPlay
This feature allows you to interact
directly with your mobile device on
the infotainment display. See Apple
CarPlay and Android Auto 0174.
Touch the controls on the
infotainment display to disable or
enable.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
INFOTAINMENT SYSTEM 181
Apps
Touch and the following may display:
.Update Apps Automatically: This
allows downloaded applications to
be updated automatically.
Touch the controls on the
infotainment display to disable or
enable.
.About Apps: Touch to view the
versions of the apps software.
Audio
Depending on the current audio
source, different options will be
available.
Touch and the following may display:
.Tone Settings: Touch to adjust
Equalizer, Fade/Balance, or Sound
Mode. See “Infotainment System
Sound Menu ”in AM-FM Radio
0 141.
.Adaptive Volume: This feature
adjusts the volume based on the
vehicle speed.
Touch Off, Low, Medium-Low,
Medium, Medium-High, or High.
.Bose AudioPilot Noise
Compensation Technology (If
Equipped): This feature adjusts the
volume based on the noise in the
vehicle and the speed.
Touch Off or On.
.Manage Favorites: Touch to display
a list of Audio, Mobile Devices, and
Navigation favorites.
Favorites can be moved, renamed,
or deleted.
To move, touch and hold the
favorite, and then drag up or down
to rearrange the position.
.Set Number of Audio Favorites:
Touch to select how many favorites
pages can be viewed from the audio
application. The Auto setting will
automatically adjust this number
based on the number of favorites
you have saved. Touch Auto, 5, 10,
15, 20, 25, 30, 35, or 40.
.RDS: This allows the Radio Data
System (RDS) to be turned on or off.
Touch the controls on the
infotainment display to disable or
enable.
.HD Radio: This allows HD Radio
reception to be turned on or off.
Touch the controls on the
infotainment display to disable or
enable.
.Explicit Content Filter: This setting
allows access to explicit content
SiriusXM channels.
Touch Off or On.
.Manage Phones: Select to connect
to a different phone source,
disconnect a phone, or delete a
phone.
.Reset Music Index: This allows the
music index to be reset if you are
having difficulty accessing all of the
media content on your device.
Touch Yes or No.
Climate
Touch and the following may display:
.Auto Fan Speed: This setting
specifies the amount of airflow
when the climate control fan setting
is Auto Fan.
Touch Low, Medium, or High.