phone CADILLAC CT5 2020 Owner's Guide

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
ONSTAR 339
Or
.Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of the
vehicle's key operating systems.
. Receive Roadside Service.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or respond
to an AMBER Alert.
. Get assistance in severe weather
or other crisis situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require an active
safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor who
is immediately connected in to the
vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Service, Advisors can
locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block the
engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
340 ONSTAR
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Q
to set up an account.
. After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar
or connected services if the vehicle is
disposed of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar or
connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, and Roadside Service are
available on most vehicles. Not all
OnStar services are available
everywhere or on all vehicles. For
more information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
. Press
Qto speak with an Advisor. OnStar or connected services cannot
work unless the vehicle is in a place
where OnStar has an agreement with
a wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving
location information about the vehicle
cannot work unless GPS signals are
available, unobstructed, and
compatible with the OnStar hardware.
OnStar or connected services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar or connected
services may not work. Other
problems beyond the control of
OnStar
—such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash,
or wireless phone network congestion
or jamming —may prevent service.
See Radio Frequency Statement 0334.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
ONSTAR 341
Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc., that
meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY mode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages. Press
Qand ask for an Advisor. Advisors
are available in English, Spanish, and
French. Available languages may vary
by country.
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Service or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
. Obstruction of the GPS can occur
in a large city with tall buildings;
in parking garages; around
airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals are
not available, the OnStar system
should still operate to call OnStar.
However, OnStar could have
difficulty identifying the exact
location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
346 CONNECTED SERVICES
using the myCadillac mobile app,
or by contacting an OnStar Advisor.
On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map (U.S.
market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request Roadside Service.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Cadillac on social
media.
Features are subject to change. For
myCadillac mobile app information
and compatibility, see my.cadillac.com.
An active OnStar or connected service
plan may be required. A compatible
device, factory-installed remote start,
and power locks are required. Data
rates apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to unlock
the doors or sound the horn and flash
the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on your
route, help locate hotels, or book a
room. These services vary by market.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for details
and system limitations. Features are
subject to change. For updates on
feature capabilities, see
my.cadillac.com. Message and data
rates may apply.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
INDEX 349
Connected ServicesConnections . . . . . . . . . . . . . . . . . . . . . . . 345
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 346
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 344
Connections Connected Services . . . . . . . . . . . . . . . 345
Control
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Control of a Vehicle . . . . . . . . . . . . . . . . 150
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 29
Coolant Engine Temperature Gauge . . . . . . 105
Engine Temperature WarningLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Cooling System . . . . . . . . . . . . . . . . . . . . . 251
Cornering Lamps . . . . . . . . . . . . . . . . . . . 137
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . 138
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 193 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Cruise Control, Adaptive . . . . . . . . . . . 195
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Customer Assistance . . . . . . . . . . . . . . . 326 Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Text Telephone (TTY) Users . . . . . 326 Customer Information
Publications Ordering
Information . . . . . . . . . . . . . . . . . . . . . . 333
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . 335
D
Damage Repair, Collision . . . . . . . . . . . 331
Danger, Warning, and Caution . . . . . . . . 3
Data Collection Infotainment System . . . . . . . . . . . . . 337
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
Data Recorders, Event . . . . . . . . . . . . . . 336
Daytime Running Lamps (DRL) . . . 135
Defensive Driving . . . . . . . . . . . . . . . . . . . 150
Delayed Locking . . . . . . . . . . . . . . . . . . . . . 19
Diagnostics Connected Services . . . . . . . . . . . . . . . 346
Differential, Limited-Slip . . . . . . . . . . . 193
Distracted Driving . . . . . . . . . . . . . . . . . . 149
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . 138
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . 117
Delayed Locking . . . . . . . . . . . . . . . . . . . . 19
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . 18
Drive Belt Routing, Engine . . . . . . . . . 323 Drive Systems
All-Wheel Drive . . . . . . . . . . . . . . 179, 260
Driver Assistance Systems . . . . . . . . . 204
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . . . . . . 117
Driver Mode Control . . . . . . . . . . . . . . . . 185
Driver Mode Control Light . . . . . . . . . 114
Driving Assistance Systems . . . . . . . . . . . . . . . 214
Better Fuel Economy . . . . . . . . . . . . . 149
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . 230
Competitive . . . . . . . . . . . . . . . . . . . . . . . 191
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Hill and Mountain Roads . . . . . . . . 157
If the Vehicle is Stuck . . . . . . . . . . . . 159
Loss of Control . . . . . . . . . . . . . . . . . . . . 152
Off-Road Recovery . . . . . . . . . . . . . . . . 152
Track Events and Competitive . . . 153
Vehicle Load Limits . . . . . . . . . . . . . . 160
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . 156
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . . . . . 142

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
INDEX 355
Seats (cont'd)Heated and Ventilated Front . . . . . . . 46
Lumbar Adjustment, Front . . . . . . . . . 42
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Power Adjustment, Front . . . . . . . . . . 41
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Reclining Seatbacks . . . . . . . . . . . . . . . . 43
Securing Child Restraints . . . . . . . 84, 86
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Vehicle Alarm . . . . . . . . . . . . . . . . . . . . . . . 25
Self-Sealing Tires . . . . . . . . . . . . . . . . . . . 274
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Accessories and
Modifications . . . . . . . . . . . . . . . . . . . . 240
Doing Your Own Work . . . . . . . . . . . 240
Maintenance Records . . . . . . . . . . . . 319
Maintenance, General Information . . . . . . . . . . . . . . . . . . . . . . 306
Parts Identification . . . . . . . . . . . . . . . 320
Scheduling Appointments . . . . . . . . 329
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Services
Special Application . . . . . . . . . . . . . . . 313
Servicing the Airbag . . . . . . . . . . . . . . . . . 68 Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Out of Park . . . . . . . . . . . . . . . . . . . . . . . . 170
Side Blind Zone Alert (SBZA) . . . . . . 220
Signals, Turn and Lane-Change . . . . 137
Special Application Services . . . . . . . 313
Specifications and Capacities . . . . . . 321
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . 104
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Start Assist, Hill . . . . . . . . . . . . . . . . . . . . 182
Start Vehicle, Remote . . . . . . . . . . . . . . . 15
Starter Switch Check . . . . . . . . . . . . . . . 260
Starting the Engine . . . . . . . . . . . . . . . . . 165
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Heated Wheel . . . . . . . . . . . . . . . . . . . . . . . 94
Wheel Adjustment . . . . . . . . . . . . . . . . . . 94
Wheel Controls . . . . . . . . . . . . . . . . . . . . . 94
Steering Column Lock . . . . . . . . . . . . . . . 27
Stop/Start System . . . . . . . . . . . . . . . . . . 166
Storage Areas Center Console . . . . . . . . . . . . . . . . . . . . . . 91
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Umbrella . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Storage Compartments . . . . . . . . . . . . . . 90
Struts
Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Stuck Vehicle . . . . . . . . . . . . . . . . . . . . . . . 159 Summer Tires . . . . . . . . . . . . . . . . . . . . . . . 275
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System
Forward Collision Alert (FCA) . . . . 214
Infotainment . . . . . . . . . . . . . . . . . 141, 337
Systems Driver Assistance . . . . . . . . . . . . . . . . . 204
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . 104
Text Telephone (TTY) Users . . . . . . . 326
Theft-Deterrent Systems . . . . . . . . . . . . 28Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . 28
Thigh Support Adjustment . . . . . . . . . . 43
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272 All-Season . . . . . . . . . . . . . . . . . . . . . . . . . 273
Buying New Tires . . . . . . . . . . . . . . . . . 287
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Designations . . . . . . . . . . . . . . . . . . . . . . 276
Different Size . . . . . . . . . . . . . . . . . . . . . . 288
If a Tire Goes Flat . . . . . . . . . . . . . . . . 291
Inspection . . . . . . . . . . . . . . . . . . . . . . . . . 285
Low Profile . . . . . . . . . . . . . . . . . . . . . . . . 274
Pressure . . . . . . . . . . . . . . . . . . . . . . 279, 280
Pressure Light . . . . . . . . . . . . . . . . . . . . . 114