phone CADILLAC CT5 2021 Owner's Guide

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
174 INFOTAINMENT SYSTEM
Once the number of files has exceeded
approximately 24,000, there is no
support for accessing the songs
directly through voice commands.
There will still be access to the media
content by using commands for
playlists, artists, and genres.
The access commands for playlists,
artists, and genres are prohibited after
the number of this type of media
exceeds 12,000.
The system will provide feedback the
first time voice recognition is initiated
if it has become apparent that any of
these limits are reached during a
device initializing process.
Voice recognition performance will
degrade to some extent based on
many factors when adding large
amounts of data to recognize. If this is
the case, perhaps accessing songs
through playlists or artist name would
work better.
Voice Recognition for
Navigation (If Equipped)
“Navigation”:Begin a dialog to enter
specific destination information. “Navigation Commands
”:Begin a
dialog to enter specific destination
information.
“Address” :Begin a dialog to enter a
specific destination address, which
includes the entire address consisting
of the house number, street name,
city, state/province, and country. Do
not include the ZIP code.
“Place of Interest” :Begin a dialog to
enter a destination Place of Interest
category or major brand name.
The name must be precisely spoken.
Nicknames or short names for the
businesses will not likely be found.
Lesser known businesses might have
to be located by category, such as fast
food, hotels, or banks.
“Navigate to Contact” :Begin a
dialog to enter a specific destination
contact name.
“Cancel Route ”:End route guidance.
“Take Me Home ”:Create a route to a
stored home location.
Voice Recognition for the Phone
“Call ” :Initiate a call
to a stored contact. The command
may include location if the contact
has location numbers stored.
“Call At Home,” “At
Work,” “On Mobile,” or“On
Other” :Initiate a call to a stored
contact and location at home, at work,
on mobile device, or on another
phone.
“Call ” :Initiate
a call to a cell phone number of seven
digits, 10 digits, or three digit
emergency numbers.
“Pair Phone ”:Begin the Bluetooth
pairing process. Follow the
instructions on the infotainment
display.
“Redial” :Initiate a call to the last
dialed number.
“Switch Phone ”:Select a different
connected cell phone for outgoing
calls.
“Voice Keypad” :Begin a dialog to
enter special numbers like
international numbers. The numbers

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
INFOTAINMENT SYSTEM 175
can be entered in groups of digits with
each group of digits being repeated
back by the system. If the group of
digits is not correct, the command
“Delete”will remove the last group of
digits and allow them to be re-entered.
Once the entire number has been
entered, the command “Call”will start
dialing the number.
Phone Assistant Voice
Recognition
Press and holdgon the steering
wheel controls to pass through and
launch Google phone assistant or Siri.
For the low radio, whether connected
by Bluetooth or phone projection, the
only available voice recognition is
either Siri (iPhone) or the Google
Assistant (Android).
Phone
Bluetooth (Overview)
The Bluetooth-capable system can
interact with many mobile devices,
allowing:
.Placement and receipt of calls in a
hands-free mode.
.Sharing of the device’s address book
or contact list with the vehicle.
To minimize driver distraction, before
driving, and with the vehicle parked:
.Become familiar with the features of
the mobile device. Organize the
phone book and contact lists clearly
and delete duplicate or rarely used
entries. If possible, program speed
dial or other shortcuts.
.Review the controls and operation
of the infotainment system.
.Pair mobile device(s) to the vehicle.
The system may not work with all
mobile devices. See “Pairing”later in
this section.
Vehicles with a Bluetooth system can
use a Bluetooth-capable mobile device
with a Hands-Free Profile to make and
receive phone calls. The infotainment
system and voice recognition are used
to control the system. The system can
be used while the ignition is on or in
ACC/ACCESSORY. The range of the
Bluetooth system can be up to 9.1 m
(30 ft). Not all mobile devices support
all functions and not all mobile devices work with the Bluetooth
system. See my.cadillac.com for more
information about compatible mobile
devices.
Controls
Use the controls on the center stack
and the steering wheel to operate the
Bluetooth system.
Steering Wheel Controls
g:
Press to answer incoming calls
and start voice recognition on your
connected Bluetooth mobile device.
i: Press to end a call, decline a call,
or cancel an operation. Press to mute
or unmute the infotainment system
when not on a call.
Infotainment System Controls
For information about how to navigate
the menu system using the
infotainment controls, see Using the
System 0143.
Audio System
When using the Bluetooth mobile
device system, sound comes through
the vehicle's front audio system
speakers and overrides the audio

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
176 INFOTAINMENT SYSTEM
system. The volume level while on a
mobile device call can be adjusted by
pressing the steering wheel controls or
the volume control on the center
stack. The adjusted volume level
remains in memory for later calls. The
volume cannot be lowered beyond a
certain level.
Bluetooth (Pairing and
Using a Phone)
Pairing
A Bluetooth-enabled mobile device
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See the
mobile device manufacturer's user
guide for Bluetooth functions before
pairing the device.
Pairing Information
.If no mobile device has been
connected, the Phone main page on
the infotainment display will show
the Connect Phone option. Touch
this option to connect. Another way
to connect is to touch the Phones
tab at the top right of the display
and then touch Add Phone.
.A Bluetooth smartphone with music
capability can be paired to the
vehicle as a smartphone and a
music player at the same time.
.Up to 10 devices can be paired to
the Bluetooth system.
.The pairing process is disabled
when the vehicle is moving.
.Pairing only needs to be completed
once, unless the pairing information
on the cell phone changes or the
cell phone is deleted from the
system.
.If multiple paired cell phones are
within range of the system, the
system connects to the paired cell
phone that is set to First to
Connect. If there is no cell phone
set to First to Connect, it will link to
the cell phone which was used last.
To link to a different paired cell
phone, see“Linking to a Different
Phone ”later in this section.
Near Field Communication (NFC)
If equipped, Near Field
Communication (NFC) allows
compatible smartphones to be paired
to the infotainment system. To begin
the pairing process: 1. Refer to the smartphone’s user
manual to verify it is
NFC-compatible.
2. Unlock the smartphone.
3. Enable both NFC and Bluetooth on the smartphone if either is
disabled. The NFC icon should be
in the status bar of the
smartphone.
4. Hold the smartphone 2.54 cm (1 in) or less from the NFC icon
Won
the center stack.
5. Once pairing begins, a pop-up message with a six-digit code will
appear on the smartphone and the
infotainment display.
6. Select Yes on the smartphone to confirm the pairing process.
A chime will sound when pairing
begins.
Multiple smartphones can be paired
using this technology.
Functionality varies by model and
region. Full functionality requires
compatible Bluetooth and
smartphone, as well as USB
connectivity for some devices.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
INFOTAINMENT SYSTEM 177
Pairing a Phone1. Make sure Bluetooth has been enabled on the cell phone before
the pairing process is started.
2. Touch the Phone icon on the Home Page or the phone icon on the
shortcut tray near the bottom of
the display.
3. Touch Phones at the top of the infotainment display. There is also
a Connect Phones option in the
middle of the Phone display which
will shortcut to the Phone
List menu.
4. Touch Add Phone.
5. Select the vehicle name shown on the infotainment display from your
cell phone’s Bluetooth Settings list.
6. Follow the instructions on the cell phone to confirm the six-digit code
showing on the infotainment
display and touch Pair. The code on
the cell phone and infotainment
display will need to be
acknowledged for a successful pair.
7. Start the pairing process on the cell phone to be paired to the vehicle.
See the cell phone manufacturer's user guide for information on this
process. Once the cell phone is
paired, it will show under
Connected.
8. If the vehicle name does not appear on your cell phone, there
are a few ways to start the pairing
process over:
.Turn the cell phone off and then
back on.
.Go back to the beginning of the
Phone menus on the
infotainment display and restart
the pairing process.
.Reset the cell phone, but this
step should be done as a last
effort.
9. If the cell phone prompts to accept connection or allow phone book
download, touch Always Accept
and Allow. The phone book may
not be available if not accepted.
10. Repeat Steps 1−8 to pair additional cell phones.
First to Connect Paired Phones
If multiple paired cell phones are
within range of the system, the
system connects to the paired cell phone that is set as First to Connect.
To enable a paired cell phone as the
First to Connect phone:
1. Make sure the cell phone is turned on.
2. Touch Settings, then touch System.
3. Touch Phones to access all paired and all connected cell phones and
mobile devices.
4. Touch the information icon to the right of the cell phone to open the
cell phone’s settings menu.
5. Touch the First to Connect option, to enable the setting for that
device.
Cell phones and mobile devices can be
added, removed, connected, and
disconnected. A sub-menu will display
whenever a request is made to add or
manage cell phones and mobile
devices.
Secondary Phone
A cell phone can be enabled as a
Secondary Phone by touching the
information icon to the right of the
paired cell phone name to open the
phone settings menu. If a cell phone
is enabled as a Secondary Phone, it

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
178 INFOTAINMENT SYSTEM
can connect simultaneously alongside
another Bluetooth mobile device. In
doing so, the Secondary Phone will be
labeled as Incoming Calls. This means
the mobile device can only receive
calls. The Address Book of a
Secondary Phone will not be available
and hands-free outgoing calls cannot
be placed using this cell phone.
If needed, touch the Secondary Phone
while in the Phones list to swap it into
the Outgoing and Incoming role. This
role makes it possible to place
outgoing calls from the Contacts and
Recents list.
Listing All Paired and Connected
Phones1. Touch the Phone icon on the Home Page or the phone icon on the
shortcut tray near the bottom of
the display.
2. Touch Phones.
Disconnecting a Connected Phone 1. Touch the Phone icon on the Home Page.
2. Touch Phones. 3. Touch the information icon next to
the connected cell phone or mobile
device to show the cell phone’s or
mobile device’s information display.
4. Touch Disconnect.
Deleting a Paired Phone 1. Touch the Phone icon on the Home Page or the phone icon on the
shortcut tray near the bottom of
the display.
2. Touch Phones.
3. Touch the information icon next to the connected cell phone to display
the cell phone’s or mobile device’s
information display.
4. Touch Forget Device.
Linking to a Different Phone
To link to a different cell phone, the
new cell phone must be in the vehicle
and paired to the Bluetooth system. 1. Touch the Phone icon on the Home Page or the phone icon on the
shortcut tray near the bottom of
the display.
2. Touch Phones. 3. Touch the new cell phone to link to
from the not connected phone list.
See “First to Connect Paired
Phones” and“Secondary Phone ”
previously in this section.
Switching to Handsetor
Handsfree Mode
To switch between handset or
handsfree mode:
.While the active call is hands-free,
touch the Handset option to switch
to the handset mode.
The mute icon will not be available
or functional while Handset mode is
active.
.While the active call is on the
handset, touch the Handset option
to switch to the hands-free mode.
Making a Call Using Contacts
and Recent Calls
Calls can be made through the
Bluetooth system using personal cell
phone contact information for all cell
phones that support the Phone Book
feature. Become familiar with the cell
phone settings and operation. Verify
the cell phone supports this feature.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
INFOTAINMENT SYSTEM 179
The Contacts menu accesses the
phone book stored in the cell phone.
The Recents menu accesses the
recents call list from your cell phone.
To make a call using the
Contacts menu:1. Touch the Phone icon on the Home Page.
2. Touch Contacts.
3. The Contacts list can be searched by using the first character. Touch
A-Z on the infotainment display to
scroll through the list of names.
Touch the name to call.
4. Touch the desired contact number to call.
To make a call using the
Recents menu: 1. Touch Phone on the Home Page.
2. Touch Recents.
3. Touch the name or number to call.
Making a Call Using the Keypad
To make a call by dialing the
numbers: 1. Touch the Phone icon on the
Home Page.
2. Touch Keypad and enter a phone number.
3. Touch
#on the infotainment
display to start dialing the number.
Searching Contacts Using the
Keypad
To search for contacts using the
keypad:
1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter partial phone numbers or contact names
using the digits on the keypad to
search.
Results will show on the right side
of the display. Touch one to place
a call.
Accepting or Declining a Call
When an incoming call is received, the
infotainment system mutes and a ring
tone is heard in the vehicle.
Accepting a Call
There are two ways to accept a call:
.Pressgon the steering wheel
controls.
.Touch Answer on the infotainment
display.
Declining a Call
There are two ways to decline a call:
.Pression the steering wheel
controls.
.Touch Ignore on the infotainment
display.
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by
the wireless service carrier to work.
Accepting a Call
Press
gto answer, then touch Switch
on the infotainment display.
Declining a Call
Press
ito decline, then touch
Ignore on the infotainment display

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
180 INFOTAINMENT SYSTEM
Switching Between Calls (Call
Waiting Calls Only)
To switch between calls, touch Phone
on the Home Page to display Call
View. While in Call View, touch the
call information of the call on hold to
change calls.
Three-Way Calling
Three-way calling must be supported
on the Bluetooth cell phone and
enabled by the wireless service carrier
to work.
To start a three-way call while in a
current call:1. In the Call View, touch Add Call to add another call.
2. Initiate the second call by selecting from Recents, Contacts, or Keypad.
3. When the second call is active, touch the merge icon to conference
the three-way call together.
Ending a Call
.Pression the steering wheel
controls.
.Touch#on the infotainment
display, next to a call, to end only
that call.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system. Use the Keypad to
enter the number.
Apple CarPlay and
Android Auto
If equipped, Android Auto and/or
Apple CarPlay capability may be
available through a compatible
smartphone. If available, the Android
Auto and Apple CarPlay icons will
change from gray to color on the
Home Page of the infotainment
display.
To use Android Auto and/or Apple
CarPlay: For Wired Phone Projection
1. Download the Android Auto app to your smartphone from the Google
Play store. There is no app required
for Apple CarPlay.
2. Connect your Android phone or Apple iPhone by using the
factory-provided phone USB cable
and plugging into a USB data port.
For best performance, it is highly
recommended to use the device’s
factory-provided USB cable, which
should be replaced after significant
wear to maintain connection
quality. Aftermarket or third-party
cables may not work.
3. When the phone is first connected to activate Apple CarPlay or
Android Auto, accept the terms
and conditions on both the
infotainment system and the
phone.
4. Follow the instructions on the phone.
The Android Auto and Apple CarPlay
icons on the Home Page will
illuminate depending on the
smartphone. Android Auto and/or
Apple CarPlay may automatically

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
INFOTAINMENT SYSTEM 181
launch upon USB connection. If not,
touch the Android Auto or Apple
CarPlay icon on the Home Page to
launch.
Press
{on the center stack to return
to the Home Page.
For Wireless Phone Projection
Verify your phone is wireless
compatible by visiting the Google
Android Auto or Apple CarPlay
support page.
1. Download the Android Auto app to your smartphone from the Google
Play store. There is no app required
for Apple CarPlay.
2. For first time connection, there are two ways to set up wireless
projection:
.Connect your Android phone or
Apple iPhone by using the
factory-provided phone USB
cable and plugging into a USB
data port. For best performance,
it is highly recommended to use
the device’s factory-provided
USB cable, which should be
replaced after significant wear to maintain connection quality.
Aftermarket or third-party
cables may not work.
.Connecting the phone over
Bluetooth. See
Bluetooth
(Overview) 0175 or
Bluetooth (Pairing and Using a
Phone) 0176.
3. Make sure WiFi is turned on the phone for wireless projection
to work.
4. When the phone is first connected to activate Apple CarPlay or
Android Auto, agree to the terms
and conditions on both the
infotainment system and the
phone.
5. Follow the instructions on the phone.
The Android Auto and Apple CarPlay
icons on the Home Page will
illuminate depending on the
smartphone. Android Auto and/or
Apple CarPlay may automatically
launch upon wireless connection.
If not, touch the Android Auto or
Apple CarPlay icon on the Home Page
to launch. To disconnect the phones wireless
projection:
1. Select Settings from the Home Page.
2. Select Phones
3. Touch
4next to the phone to be
disconnected.
4. Turn off Apple CarPlay or Android Auto.
Press
{on the center stack to return
to the Home Page.
Features are subject to change. For
further information on how to set up
Android Auto and Apple CarPlay in
the vehicle, see my.cadillac.com.
Android Auto is provided by
Google and is subject to Google’s
terms and privacy policy. Apple
CarPlay is provided by Apple and is
subject to Apple’s terms and privacy
policy. Data plan rates apply. For
Android Auto support and to see if
your phone is compatible, see
https://support.google.com/
androidauto. For Apple CarPlay
support and to see if your phone is
compatible, see www.apple.com/ios/

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
INFOTAINMENT SYSTEM 183
Touch Off or On to disable or
enable.
Language
This will set the display language used
on the infotainment display. It may
also use the selected language for
voice recognition and audio feedback.
Touch Language and touch the
appropriate language.
Phones
Touch to connect to a different cell
phone or mobile device source,
disconnect a cell phone or media
device, or delete a cell phone or media
device.
Wi-Fi Networks
This will show connected and
available Wi-Fi networks.
If a 4G LTE data package is not active
on the vehicle, the infotainment
system can be connected to an
external protected Wi-Fi network,
such as a mobile device or home
hotspot, to utilize connected services.
Wi-Fi Hotspot
Touch and the following may display:.Wi-Fi Services: This allows devices
to use the vehicle hotspot.
Touch the controls on the
infotainment display to disable or
enable.
.Wi-Fi Name: Touch to change the
vehicle Wi-Fi name.
.Wi-Fi Password: Touch to change
the vehicle Wi-Fi password.
.Connected Devices: Touch to show
connected devices.
.Share Hotspot Data: Touch On to
allow devices to use the vehicle
hotspot and its data, or touch Off to
allow devices to only use the vehicle
hotspot but not its data.
Privacy
Touch and the following may display:
.Location Services: This setting
enables or disables sharing of
vehicle location outside the vehicle.
Emergency services will not be
affected when Off is selected.
.Data Services: If equipped, this
setting determines if data sharing
can be used by features including
Wi-Fi, Hotspot, and applications.
Touch Off to disable data services. Emergency services and phone calls,
such as calls with OnStar Advisors
or others, will not be affected when
Off is selected.
.Voice Recognition Sharing: This
setting determines if voice
commands can be shared with a
cloud-based voice recognition
system. Touch Off to prevent the
sharing and possible recording of
your voice commands with this
system. This may limit the system’s
ability to understand your voice
commands and may disable some
features.
.Types: This setting lists all
Android-defined as dangerous
permissions currently used by the
infotainment system, the number of
applications that have requested
this permission, and the number of
applications that are allowed to use
this permission.
.Used By Applications: This setting
lists all applications that are
requested or are using
Android-defined as dangerous
permissions. Only requested and
active permissions are shown.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-14584312) -
2021 - CRC - 11/23/20
INFOTAINMENT SYSTEM 185
current prompt and recognize your
command. Background noise may
cause accidental interruptions.
Touch Off or On.
Favorites
Touch and the following may display:
.Manage Favorites: Touch to display
a list of Audio, Phone, and
Navigation favorites.
Favorites can be moved, renamed,
or deleted.
To move, touch and hold the
favorite, and then drag up or down
to rearrange the position.
.Set Number of Audio Favorites:
Touch to select how many favorites
pages can be viewed from the audio
application. The Auto setting will
automatically adjust this number
based on the number of favorites
you have saved. Touch Auto, 5, 10,
15, 20, 25, 30, 35, or 40.
Updates
If equipped, the vehicle can download
and install select software updates
over a wireless connection. The
system will prompt for certain updates to be downloaded and
installed. There is also an option to
check for updates manually.
To manually check for updates, touch
Settings on the Home Page and select
the System tab. Go to the Vehicle
Software section and touch Updates.
Follow the on-screen prompts. The
steps to check for, download, and
install updates may vary by vehicle.
The vehicle can be used normally
during the software download. Once
the download is complete, there may
be a prompt to accept the installation
of the update upon the next ignition
cycle or the next time the vehicle is
shifted into P (Park). For most
updates, the vehicle will be disabled
and cannot be driven during the
installation. The system will deliver
messages indicating success or error
during and after the download and
installation processes.
Downloading Over-the-Air vehicle
software updates requires Internet
connectivity, which can be accessed
through the vehicle’s built-in 4G LTE
connection, if equipped and active.
If required, data plans are provided bya third party. Optionally, a secure
Wi-Fi hotspot such as a compatible
mobile device hotspot, home hotspot,
or public hotspot can be used.
Applicable data rates may apply.
To connect the infotainment system
to a secured mobile device hotspot,
home hotspot, or public hotspot,
touch Settings on the Home Page,
select the System tab, followed by
Wi-Fi Networks. Select the appropriate
Wi-Fi network, and follow the
on-screen prompts. Download speeds
may vary.
On most compatible mobile devices,
activation of the Wi-Fi hotspot is in
the Settings menu under Mobile
Network Sharing, Personal Hotspot,
Mobile Hotspot, or similar.
Availability of Over-the-Air software
updates varies by vehicle and country.
Features are subject to change. For
more information on this feature, see
my.cadillac.com/learn.