ECU CADILLAC CT5 2023 Workshop Manual

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
468 Vehicle Care
2. Reinstall by lining up thefloor mat retainer openings
over the carpet retainers
and snap into position.
3. Make sure the floor mat is properly secured in place.
Verify the floor mat does
not interfere with the
pedals.
Cleaning Rubber Floor
Mats (All-Weather Mats
and Floor Liners)
See “Vinyl/Rubber” under
Interior Care 0463 for
important cleaning
information.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
Service and Maintenance 473
.Drain and fill engine cooling
system. Or every six years,
whichever comes first. See
Cooling System0392.
Severe Conditions
Requiring More Frequent
Maintenance*
.Public service, military,
or commercial use vehicles
to include the following:
‐ Ambulances, police cars,
and emergency rescue
vehicles.
‐ Civilian vehicles such as
light duty pick-up trucks,
SUVs, and passenger cars
that are used in military
applications.
‐ Recovery vehicles such as
tow trucks and flatbed
single vehicle carriers or
any vehicle that is
consistently used in towing
trailers or other loads.
‐ High use commercial
vehicles such as courier
delivery vehicles, private
security patrol vehicles, or any vehicles that
operate on a 24–hour
basis.
‐ Any vehicle consistently
operated in a high sand or
dust environment such as
those used on oil pipelines
and similar applications..Vehicles that are regularly
used for short trips of 6 km
(4 mi) or less.
The oil life indicator will show
you when to change the oil
and filter. Under severe
conditions the indicator may
come on before 12 000 km
(7,500 mi).
* Footnote: Under extreme
driving conditions listed
above, it may be necessary
to replace your spark plugs
at more frequent intervals.
For further assistance in
determining the most
suitable service maintenance
intervals for your vehicle,
please contact your
authorized GM Dealer. Extreme service is for
vehicles mainly driven
off-road in four-wheel drive
or used in farming, mining,
forestry, or snow plowing.
Additional Required
Services
—Severe Service
Every 72 000 km (45,000 mi)
.Change automatic
transmission fluid and filter.
.Change manual transmission
fluid. (If equipped)
.Change transfer case fluid,
if equipped with AWD. Do
not directly power wash the
transfer case and/or front/
rear axle output seals. High
pressure water can
overcome the seals and
contaminate the transfer
case fluid. Contaminated
fluid will decrease the life of
the transfer case and/or
axles and should be
replaced.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
Service and Maintenance 475
Diagnostics
.OnStar active, if equipped
.Service history/recall check
Engine Oil and Filter
.Engine oil
.Oil life monitor
‐Reset oil life monitor
Exterior Lights
.Visual inspection
Windshield and Wipers
.Visual inspection
Battery
.Battery visual inspection
.Battery test results
.Battery cables and
connections
Systems, Fluids, and
Visible Leak Inspection
.Engine oil
.Transmission
.Drive axle
.Transfer case
.Engine cooling system
.Power steering, if equipped
.Fuel system
.Windshield washer fluid
Tire Inspection
.Tire pressure, tread depth,
and wear
.Rotation, if applicable
.Alignment check, optional
.Reset tire pressure monitor
.Check tire sealant expiration
date, if equipped
.Check spare tire, if equipped
Brakes
.Check brake system
Visible and Functional
Inspections
.Seat belt components
.Exhaust system
.Accelerator pedal
.Passenger compartment air
filter, if equipped
.Engine air filter
.Hoses
.Belts
.Shocks and struts
.Steering components
.Axle boots or driveshaft and
u-joints
.Compartment lift struts,
if equipped
.Floor mats secured, no
interference with pedals
.Horn
.Ignition lock, if equipped
.Starter switch
.Evaporative control system
Lubricate
.Chassis components
Special Application
Services
.Severe Commercial Use
Vehicles Only: Lubricate
chassis components every
oil change.
.Have underbody flushing
service performed. See
"Underbody Maintenance" in
Exterior Care 0457.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
Customer Information 485
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . 485
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 487
Customer Assistance for Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . . 488
Online Account . . . . . . . . . . . . . 488
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . 489
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 489
Scheduling Service Appointments . . . . . . . . . . . . . 492
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 492
Collision Damage Repair . . . . . . . . . . . . . . . . . . . . . . . 493
Publication Ordering Information . . . . . . . . . . . . . . . . 496
Radio Frequency Statement . . . . . . . . . . . . . . . . . 496
Reporting Safety Defects
Reporting Safety Defectsto the United States
Government . . . . . . . . . . . . . . . 497
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 498
Reporting Safety Defects to General Motors . . . . . . . 498
Vehicle Data Recording
and Privacy
Vehicle Data Recordingand Privacy . . . . . . . . . . . . . . . . 498
Cybersecurity . . . . . . . . . . . . . . 499
Event Data Recorders . . . 499
OnStar . . . . . . . . . . . . . . . . . . . . . . . 500
Infotainment System . . . . . 500
Customer
Information
Customer
Satisfaction
Procedure
Your satisfaction and goodwill
are important to your dealer
and to Cadillac. Normally, any
concerns with the sales
transaction or the operation
of the vehicle will be resolved
by your dealer's sales or
service departments.
Sometimes, however, despite
the best intentions of all
concerned, misunderstandings
can occur. If your concern has
not been resolved to your
satisfaction, the following
steps should be taken:
STEP ONE : Discuss your
concern with a member of
dealership management.
Normally, concerns can be
quickly resolved at that level.
If the matter has already been
reviewed with the sales,

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
490 Customer Information
Calling for Assistance
When calling Roadside
Assistance, have the following
information ready:
.Your name, home address,
and home telephone number
.Telephone number of your
location
.Location of the vehicle
.Model, year, color, and
license plate number of the
vehicle
.Odometer reading, Vehicle
Identification Number (VIN),
and delivery date of the
vehicle
.Description of the problem
Coverage
Services are provided for the
duration of the vehicle’s
powertrain warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada,
a person driving the vehicle
without permission from the
owner is not covered.Roadside Assistance is not a
part of the New Vehicle
Limited Warranty. General
Motors North America and
Cadillac reserve the right to
make any changes or
discontinue the Roadside
Assistance program at any
time without notification.
General Motors North America
and Cadillac reserve the right
to limit services or payment to
an owner or driver if they
decide the claims are made
too often, or the same type of
claim is made many times.
Cadillac Owner
Privileges™
.Emergency Fuel Delivery:
Delivery of enough fuel for
the vehicle to get to the
nearest service station.
.Lock-Out Service:
Service
to unlock the vehicle if you
are locked out. A remote
unlock may be available if
you have OnStar. For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a
Public Road or Highway:
Tow to the nearest Cadillac
dealer for warranty service,
or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when
the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change:
Service to
change a flat tire with a
spare tire. The spare tire,
if equipped, must be in good
condition and properly
inflated. It is your
responsibility for the repair
or replacement of the tire if
it is not covered by the
warranty.
.Battery Jump Start: Service
to jump start a dead battery.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
Customer Information 499
vehicle is operated, such as
rate of fuel consumption or
average speed. These
modules may retain personal
preferences, such as radio
presets, seat positions, and
temperature settings.
Cybersecurity
GM collects information about
the use of your vehicle
including operational and
safety related information. We
collect this information to
provide, evaluate, improve, and
troubleshoot our products and
services and to develop new
products and services. The
protection of vehicle
electronics systems and
customer data from
unauthorized outside
electronic access or control is
important to GM. GM
maintains appropriate security
standards, practices,
guidelines and controls aimed
at defending the vehicle and
the vehicle service ecosystem
against unauthorizedelectronic access, detecting
possible malicious activity in
related networks, and
responding to suspected
cybersecurity incidents in a
timely, coordinated and
effective manner. Security
incidents could impact your
safety or compromise your
private data. To minimize
security risks, please do not
connect your vehicle
electronic systems to
unauthorized devices or
connect your vehicle to any
unknown or untrusted
networks (such as Bluetooth,
WIFI or similar technology). In
the event you suspect any
security incident impacting
your data or the safe
operation of your vehicle,
please stop operating your
vehicle and contact your
dealer.
Event Data Recorders
This vehicle is equipped with
an Event Data Recorder (EDR).
The main purpose of an EDR isto record, in certain crash or
near crash-like situations, such
as an air bag deployment or
hitting a road obstacle, data
that will assist in
understanding how a vehicle’s
systems performed. The EDR
is designed to record data
related to vehicle dynamics
and safety systems for a short
period of time, typically
30 seconds or less. The EDR in
this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
.Whether or not the driver
and passenger safety belts
were buckled/fastened;
.How far (if at all) the driver
was depressing the
accelerator and/or brake
pedal; and,
.How fast the vehicle was
traveling.
These data can help provide a
better understanding of the
circumstances in which
crashes and injuries occur.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
OnStar 501
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . 501
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . 502
Security . . . . . . . . . . . . . . . . . . . . . . 503
OnStar Additional
Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . 503
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped
with a comprehensive,
in-vehicle system that can
connect to an OnStar Advisor
for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid
service plan and data plan.
OnStar requires the vehicle
battery and electrical system,
cellular service, and GPS
satellite signals to be available
and operating. OnStar acts as
a link to existing emergency
service providers. OnStar may
collect information about you and your vehicle, including
location information. See
OnStar User Terms, Privacy
Statement, and Software
Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status
light is next to the OnStar
buttons. If the status light is:.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQ
twice to speak with an
OnStar Advisor.
Press
Qor call
1-888-4ONSTAR
(1-888-466-7827) to speak to
an Advisor.
Functionality of the Voice
Command button may vary by
vehicle and region.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
502 OnStar
Press=to:
.Open the OnStar app on the
infotainment display.
If equipped, the infotainment
system has OnStar controls
in the embedded OnStar app
on the Home Page. Most
OnStar functions that can be
performed with the buttons
can be done using the app.
To open the app, touch the
OnStar icon on the Home
Page. App updates require a
corresponding service plan.
Features vary by region and
model. Features are subject
to change. For more
information, see
my.cadillac.com/learn or
press
Q.
Or
.Give OnStar Turn-by-Turn
Navigation voice commands.
.Obtain and customize the
Wi-Fi hotspot name or SSID
and password, if equipped. Press
Qto connect to an
Advisor to:
.Verify account information
or update contact
information.
.Get driving directions.
.Receive a Diagnostic check
of the vehicle's key
operating systems.
.Receive Roadside
Assistance.
.Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority
connection to an OnStar
Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or
respond to an AMBER Alert.
.Get assistance in severe
weather or other crisis
situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require
an active safety and security
plan. With Automatic Crash
Response, built-in sensors can
automatically alert a specially
trained OnStar Advisor who is
immediately connected in to
the vehicle to help.
Press
>for a priority
connection to an OnStar
Advisor who can contact
emergency service providers,
direct them to your exact
location, and relay important
information.
With OnStar Crisis Assist,
specially trained Advisors are
available 24 hours a day,
7 days a week, to provide a
central point of contact,
assistance, and information
during a crisis.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
OnStar 503
With Roadside Assistance,
Advisors can locate a nearby
service provider to help with a
flat tire, a battery jump, or an
empty gas tank.
Security
If equipped, OnStar provides
these services:
.With Stolen Vehicle
Assistance, OnStar Advisors
can use GPS to pinpoint the
vehicle and help authorities
quickly recover it.
.With Remote Ignition Block,
if equipped, OnStar can
block the vehicle from being
restarted.
.With Stolen Vehicle
Slowdown, if equipped,
OnStar can work with law
enforcement to gradually
slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are
locked and the vehicle alarm
sounds, a notification by text,
e-mail, or phone call will besent. If the vehicle is stolen, an
OnStar Advisor can work with
authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio
Messages
Audio messages may play
important information at the
following times:
.Prior to vehicle purchase.
Press
Qto set up an
account.
.After change in ownership
and at 90 days.
Transferring Service
PressQto request account
transfer eligibility information.
The Advisor can cancel or
change account information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately
to terminate your OnStar or
connected services if the
vehicle is disposed of, sold,
transferred, or if the
lease ends.
Reactivation for
Subsequent Owners
PressQand follow the
prompts to speak to an
Advisor as soon as possible.
The Advisor will update vehicle
records and explain OnStar or
connected service options.
How OnStar Service
Works
Automatic Crash Response,
Emergency Services, Crisis
Assist, Stolen Vehicle
Assistance, Remote Services,
and Roadside Assistance are
available on most vehicles. Not
all OnStar services are
available everywhere or on all

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
506 OnStar
Unable to Connect to
OnStar Message
If there is limited cellular
coverage or the cellular
network has reached
maximum capacity, this
message may come on. Press
Qto try the call again or try
again after driving a few miles
into another cellular area.
Vehicle and Power Issues
OnStar services require a
vehicle electrical system,
wireless service, and GPS
satellite technologies to be
available and operating for
features to function properly.
These systems may not
operate if the battery is
discharged or disconnected.
Add-on Electrical
Equipment
The OnStar system is
integrated into the electrical
architecture of the vehicle. Do
not add any electrical equipment. See Add-On
Electrical Equipment
0372.
Added electrical equipment
may interfere with the
operation of the OnStar
system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely
deliver software updates or
changes to the vehicle without
further notice or consent.
These updates or changes
may enhance or maintain
safety, security, or the
operation of the vehicle or the
vehicle systems. Software
updates or changes may
affect or erase data or
settings that are stored in the
vehicle, such as saved
navigation destinations or
pre-set radio stations. Neither
OnStar nor GM is responsible
for any affected or erased
data or settings. These
updates or changes may also
collect personal information.
Such collection is described in the OnStar privacy statement
or separately disclosed at the
time of installation. These
updates or changes may also
cause a system to
automatically communicate
with GM servers to collect
information about vehicle
system status, identify
whether updates or changes
are available, or deliver
updates or changes. An active
OnStar agreement constitutes
consent to these software
updates or changes and
agreement that either OnStar
or GM may remotely deliver
them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada).
We recommend that you
review it. If you have any
questions, call
1-888-4ONSTAR
(1-888-466-7827) or press
Q
to speak with an Advisor.