change time CADILLAC CT5 2023 Workshop Manual
[x] Cancel search | Manufacturer: CADILLAC, Model Year: 2023, Model line: CT5, Model: CADILLAC CT5 2023Pages: 526, PDF Size: 6.85 MB
Page 472 of 526

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
Service and Maintenance 471
Maintenance
Schedule
Tire Rotation and
Required Services Every
12 000 km (7,500 mi)
Tires are rotated to achieve a
more uniform wear for all tires.
The first rotation is the most
important.
Anytime unusual wear is
noticed, rotate the tires as
soon as possible, check for
proper tire inflation pressure,
and check for damaged tires
or wheels. If the unusual wear
continues after the rotation,
check the wheel alignment.
See When It Is Time for New
Tires0437 and
Wheel Replacement 0441.
.Perform Multi-Point Vehicle
Inspection. See Multi-Point
Vehicle Inspection (MPVI)
0474.
.Lubricate body components.
See Exterior Care 0457.
Additional Required
Services —Normal
Service
Every 12 000 km (7,500 mi)
.Check engine oil level and oil
life percentage. If needed,
change engine oil and filter,
and reset oil life system. Or
when the CHANGE ENGINE
OIL SOON message displays,
have the engine oil and filter
changed within the next
1 000 km/600 mi. If driven
under the best conditions,
the engine oil life system
may not indicate the need
for vehicle service for up to
a year. The engine oil and
filter must be changed at
least once a year and the oil
life system must be reset.
Your trained dealer
technician can perform this
work. If the engine oil life
system is reset accidentally,
service the vehicle within
5 000 km/3,000 mi since the
last service. Reset the oil life system when the oil is
changed. See Engine Oil Life
System
0386.
.When the REPLACE AT
NEXT OIL CHANGE
message displays, the engine
air filter should be replaced
at the next engine oil
change. When the REPLACE
ENGINE AIR FILTER SOON
message displays, the engine
air filter should be replaced
at the earliest convenience.
Reset the engine air filter life
system after the engine air
filter is replaced. See Engine
Air Filter Life System 0389.
Every 36 000 km (22,500 mi)
.Passenger compartment air
filter replacement (or every
24 months, whichever
occurs first). More frequent
replacement may be needed
if the vehicle is driven in
areas with heavy traffic,
poor air quality, areas with
high dust levels or are
sensitive to environmental
allergens. Filter replacement
Page 473 of 526

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
472 Service and Maintenance
may also be needed if you
notice reduced airflow,
windows fogging up,
or odors. Your local GM
Service location can help you
determine when it is the
right time to replace your
filter.
Every 72 000 km (45,000 mi)
.Change rear axle fluid,
if equipped with limited slip
differential. Do not directly
power wash the transfer
case and/or front/rear axle
output seals. High pressure
water can overcome the
seals and contaminate the
transfer case fluid.
Contaminated fluid will
decrease the life of the
transfer case and/or axles
and should be replaced.
Every 96 000 km (60,000 mi)
.Replace spark plugs. Inspect
spark plug wires and/or
boots. Every 156 000 km
(97,500 mi)
.Change transfer case fluid,
if equipped with AWD. Do
not directly power wash the
transfer case and/or front/
rear axle output seals. High
pressure water can
overcome the seals and
contaminate the transfer
case fluid. Contaminated
fluid will decrease the life of
the transfer case and/or
axles and should be
replaced.
Every 161 000 km
(100,000 mi)
.Replace hood and/or body
lift support gas struts. Or
every 10 years, whichever
comes first. See Gas Strut(s)
0 408. Every 240 000 km
(150,000 mi)
.Change rear axle fluid,
without limited slip
differential. Do not directly
power wash the transfer
case and/or front/rear axle
output seals. High pressure
water can overcome the
seals and contaminate the
transfer case fluid.
Contaminated fluid will
decrease the life of the
transfer case and/or axles
and should be replaced.
.Change front axle fluid,
if equipped with AWD. Do
not directly power wash the
transfer case and/or front/
rear axle output seals. High
pressure water can
overcome the seals and
contaminate the transfer
case fluid. Contaminated
fluid will decrease the life of
the transfer case and/or
axles and should be
replaced.
Page 488 of 526

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
Customer Information 487
You may contact the BBB
AUTO LINE Program using the
toll-free telephone number or
write them at the following
address:
BBB AUTO LINE a Division of
BBB National Programs, Inc.
1676 International Drive
Suite 550
McLean, VA 22102
Telephone: 1-800-955-5100
www.bbbautoline.org
This program is available in all
50 states and the District of
Columbia. Eligibility is limited
by vehicle age, mileage, and
other factors. General Motors
reserves the right to change
eligibility limitations and/or
discontinue its participation in
this program.
STEP THREE—Canadian
Owners : In the event that you
do not feel your concerns
have been addressed after
following the procedure
outlined in Steps One and
Two, General Motors of
Canada Company wants you to be aware of its participation
in a no-charge mediation/
arbitration program. General
Motors of Canada Company
has committed to binding
arbitration of owner disputes
involving factory-related
vehicle service claims. The
program provides for the
review of the facts involved by
an impartial third party arbiter,
and may include an informal
hearing before the arbiter. The
program is designed so that
the entire dispute settlement
process, from the time you file
your complaint to the final
decision, should be completed
in about 70 days. We believe
our impartial program offers
advantages over courts in
most jurisdictions because it is
informal, quick, and free of
charge.
For further information
concerning eligibility in the
Canadian Motor Vehicle
Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685,
or call the Cadillac Customer
Care Centre, 1-888-446-2000,
or write to:
General Motors Cadillac
Customer Care Centre
General Motors of Canada
Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
The inquiry should be
accompanied by the Vehicle
Identification Number (VIN).
Customer Assistance
Offices
Cadillac is committed to
assisting customers. Visit us
online at www.cadillac.com/
support (U.S.) or
www.my.cadillac.ca (Canada)
to chat with us or find
answers to commonly asked
questions, tips, vehicle how-to
instructions, and available
support services.
Page 491 of 526

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
490 Customer Information
Calling for Assistance
When calling Roadside
Assistance, have the following
information ready:
.Your name, home address,
and home telephone number
.Telephone number of your
location
.Location of the vehicle
.Model, year, color, and
license plate number of the
vehicle
.Odometer reading, Vehicle
Identification Number (VIN),
and delivery date of the
vehicle
.Description of the problem
Coverage
Services are provided for the
duration of the vehicle’s
powertrain warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada,
a person driving the vehicle
without permission from the
owner is not covered.Roadside Assistance is not a
part of the New Vehicle
Limited Warranty. General
Motors North America and
Cadillac reserve the right to
make any changes or
discontinue the Roadside
Assistance program at any
time without notification.
General Motors North America
and Cadillac reserve the right
to limit services or payment to
an owner or driver if they
decide the claims are made
too often, or the same type of
claim is made many times.
Cadillac Owner
Privileges™
.Emergency Fuel Delivery:
Delivery of enough fuel for
the vehicle to get to the
nearest service station.
.Lock-Out Service:
Service
to unlock the vehicle if you
are locked out. A remote
unlock may be available if
you have OnStar. For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a
Public Road or Highway:
Tow to the nearest Cadillac
dealer for warranty service,
or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when
the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change:
Service to
change a flat tire with a
spare tire. The spare tire,
if equipped, must be in good
condition and properly
inflated. It is your
responsibility for the repair
or replacement of the tire if
it is not covered by the
warranty.
.Battery Jump Start: Service
to jump start a dead battery.
Page 494 of 526

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
Customer Information 493
Shuttle Service
This includes one-way or
round-trip shuttle service
within reasonable time and
distance parameters of your
dealer's area.
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs
are needed, and public
transportation is used, the
expense must be supported
by original receipts and within
the maximum amount allowed
by GM. If U.S. customers
arrange their own
transportation, limited
reimbursement for reasonable
fuel expenses may be
available. Claim amounts
should reflect actual costs and
be supported by original
receipts. See your dealer for
information.Courtesy Rental Vehicle
For an overnight warranty
repair, the dealer may provide
an available courtesy rental
vehicle or provide for
reimbursement of a rental
vehicle. Reimbursement is
limited and must be supported
by original receipts as well as
a signed and completed rental
agreement and meet state/
provincial, local, and rental
vehicle provider requirements.
Requirements vary and may
include minimum age
requirements, insurance
coverage, credit card, etc.
Additional fees such as fuel,
rental vehicle insurance, taxes,
levies, usage fees, excessive
mileage, or rental usage
beyond the completion of the
repair are also your
responsibility.
It may not be possible to
provide a like vehicle as a
courtesy rental.Additional Program
Information
All program options, such as
shuttle service, may not be
available at every dealer.
Contact your dealer for
specific availability.
General Motors reserves the
right to unilaterally modify,
change, or discontinue
Courtesy Transportation at
any time and to resolve all
questions of claim eligibility
pursuant to the terms and
conditions described herein at
its sole discretion.
Collision Damage
Repair
If the vehicle is involved in a
collision and it is damaged,
have the damage repaired by
a qualified technician using the
proper equipment and quality
replacement parts. Poorly
performed collision repairs
diminish the vehicle resale
Page 504 of 526

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
OnStar 503
With Roadside Assistance,
Advisors can locate a nearby
service provider to help with a
flat tire, a battery jump, or an
empty gas tank.
Security
If equipped, OnStar provides
these services:
.With Stolen Vehicle
Assistance, OnStar Advisors
can use GPS to pinpoint the
vehicle and help authorities
quickly recover it.
.With Remote Ignition Block,
if equipped, OnStar can
block the vehicle from being
restarted.
.With Stolen Vehicle
Slowdown, if equipped,
OnStar can work with law
enforcement to gradually
slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are
locked and the vehicle alarm
sounds, a notification by text,
e-mail, or phone call will besent. If the vehicle is stolen, an
OnStar Advisor can work with
authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio
Messages
Audio messages may play
important information at the
following times:
.Prior to vehicle purchase.
Press
Qto set up an
account.
.After change in ownership
and at 90 days.
Transferring Service
PressQto request account
transfer eligibility information.
The Advisor can cancel or
change account information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately
to terminate your OnStar or
connected services if the
vehicle is disposed of, sold,
transferred, or if the
lease ends.
Reactivation for
Subsequent Owners
PressQand follow the
prompts to speak to an
Advisor as soon as possible.
The Advisor will update vehicle
records and explain OnStar or
connected service options.
How OnStar Service
Works
Automatic Crash Response,
Emergency Services, Crisis
Assist, Stolen Vehicle
Assistance, Remote Services,
and Roadside Assistance are
available on most vehicles. Not
all OnStar services are
available everywhere or on all
Page 506 of 526

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
OnStar 505
OnStar Personal
Identification
Number (PIN)
A PIN is needed to access
some OnStar services. The
PIN will need to be changed
the first time when speaking
with an Advisor. To change the
OnStar PIN, contact an
OnStar Advisor by pressing
Q
or calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the
vehicle warranty.
Languages
The vehicle can be
programmed to respond in
multiple languages. Press
Q
and ask for an Advisor.
Advisors are available in
English, Spanish, and French.
Available languages may vary
by country.
Potential Issues
OnStar cannot perform
Remote Door Unlock or Stolen
Vehicle Assistance after the
vehicle has been off
continuously for an extended
period of time without an
ignition cycle. To find out the
duration of time that applies
for the vehicle, contact an
OnStar Advisor by pressing
Q
or calling 1-888-4ONSTAR.
If the vehicle has not been
started for an extended period
of time, OnStar can contact
Roadside Assistance or a
locksmith to help gain access
to the vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels
and underpasses; or in an
area with very dense trees.
If GPS signals are not
available, the OnStar system
should still operate to callOnStar. However, OnStar
could have difficulty
identifying the exact
location.
.In emergency situations,
OnStar can use the last
stored GPS location to send
to emergency responders.
A temporary loss of GPS can
cause loss of the ability to
send a Turn-by-Turn
Navigation route. The Advisor
may give a verbal route or may
ask for a call back after the
vehicle is driven into an
open area.
Cellular and GPS
Antennas
Cellular reception is required
for OnStar to send remote
signals to the vehicle. Do not
place items over or near the
antenna to prevent blocking
cellular and GPS signal
reception.
Page 507 of 526

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
506 OnStar
Unable to Connect to
OnStar Message
If there is limited cellular
coverage or the cellular
network has reached
maximum capacity, this
message may come on. Press
Qto try the call again or try
again after driving a few miles
into another cellular area.
Vehicle and Power Issues
OnStar services require a
vehicle electrical system,
wireless service, and GPS
satellite technologies to be
available and operating for
features to function properly.
These systems may not
operate if the battery is
discharged or disconnected.
Add-on Electrical
Equipment
The OnStar system is
integrated into the electrical
architecture of the vehicle. Do
not add any electrical equipment. See Add-On
Electrical Equipment
0372.
Added electrical equipment
may interfere with the
operation of the OnStar
system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely
deliver software updates or
changes to the vehicle without
further notice or consent.
These updates or changes
may enhance or maintain
safety, security, or the
operation of the vehicle or the
vehicle systems. Software
updates or changes may
affect or erase data or
settings that are stored in the
vehicle, such as saved
navigation destinations or
pre-set radio stations. Neither
OnStar nor GM is responsible
for any affected or erased
data or settings. These
updates or changes may also
collect personal information.
Such collection is described in the OnStar privacy statement
or separately disclosed at the
time of installation. These
updates or changes may also
cause a system to
automatically communicate
with GM servers to collect
information about vehicle
system status, identify
whether updates or changes
are available, or deliver
updates or changes. An active
OnStar agreement constitutes
consent to these software
updates or changes and
agreement that either OnStar
or GM may remotely deliver
them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada).
We recommend that you
review it. If you have any
questions, call
1-888-4ONSTAR
(1-888-466-7827) or press
Q
to speak with an Advisor.
Page 511 of 526

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
510 Connected Services
vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyCadillac Mobile App
(If Available)
Download the myCadillac
mobile app to compatible
Apple and Android
smartphones. Cadillac users
can access the following
services from a smartphone:
.Remotely start/stop the
vehicle, if factory-equipped.
.Lock/unlock doors,
if equipped with automatic
locks.
.Activate the horn and lamps.
.Check the vehicle fuel level,
oil life, or tire pressure,
if factory-equipped with the
Tire Pressure Monitor
System.
.Send destinations to the
vehicle.
.Locate the vehicle on a map
(U.S. market only).
.Turn the vehicle's Wi-Fi
hotspot on/off, manage
settings, and monitor data
consumption, if equipped.
.Locate a dealer and
schedule service.
.Request Roadside
Assistance.
.Set a parking reminder with
pin drop, take a photo, make
a note, and set a timer.
.Connect with Cadillac on
social media.
Features are subject to
change. For myCadillac mobile
app information and
compatibility, see
my.cadillac.com.
An active OnStar or
connected service plan may be
required. A compatible device,
factory-installed remote start,
and power locks are required.
Data rates apply. See
www.onstar.com for details
and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the
horn and flash the lamps.
Marketplace
OnStar Advisors can provide
offers from restaurants and
retailers on your route, help
locate hotels, or book a room.
These services vary by
market.
Diagnostics
By monitoring and reporting
on the vehicle’s key systems,
OnStar Advanced Diagnostics,
if equipped, provides a way to
keep up on maintenance.
Capabilities vary by model. See
www.onstar.com for details
and system limitations.
Features are subject to
change. For updates on
feature capabilities, see
my.cadillac.com. Message and
data rates may apply.
Page 517 of 526

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/11/22
516 INDEX
Fuel (cont'd)Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . 364
Filling the Tank . . . . . . . . . . . . . 362
Foreign Countries . . . . . . . . . . 361
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Low Fuel Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Management, Active . . . . . . . 275
Prohibited Fuels . . . . . . . . . . . . 361
Recommended . . . . . . . 360, 361
Top Tier . . . . . . . . . . . . . . . . . . . . . . 360
Fuses Engine CompartmentFuse Block . . . . . . . . . . . . . . . . . . 412
Fuses and Circuit
Breakers . . . . . . . . . . . . . . . . . . . . . 411
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . . . 414
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . 416
G
Garage Door Opener . . . . . . . . 148
Programming . . . . . . . . . . . . . . . . 148
Gas Strut(s) . . . . . . . . . . . . . . . . . . . 408 Gauges
Engine Coolant
Temperature . . . . . . . . . 121, 122
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Odometer . . . . . . . . . . . . . . . . . . . . . 119
Speedometer . . . . . . . . . . . . . . . . 119
Tachometer . . . . . . . . . . . . . . . . . . 120
Trip Odometer . . . . . . . . . . . . . . 119
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . . 112
General Information
Service andMaintenance . . . . . . . . . . . . . . 469
Towing . . . . . . . . . . . . . . . . . . . . . . . . 364
Vehicle Care . . . . . . . . . . . . . . . . 374
Global Positioning
System (GPS) . . . . . . . . . . . . . . . . .191
Glove Box . . . . . . . . . . . . . . . . . . . . . . .100
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . 489
Guidance Problems with theRoute . . . . . . . . . . . . . . . . . . . . . . . . . 192
H
Hazard WarningFlashers . . . . . . . . . . . . . . . . . . . . . . . 156
HD Radio Technology . . . . . . . . 171
Head Restraints . . . . . . . . . . . . . . . 43
Head-Up Display (HUD) . . . . . 143
Headlamps Aiming . . . . . . . . . . . . . . . . . . . . . . . . 409
Automatic . . . . . . . . . . . . . . . . . . . . . 155
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . 154
Flash-to-Pass . . . . . . . . . . . . . . . . 154
High-Beam On Light . . . . . . . 135
High/Low Beam Changer . . . . . . . . . . . . . . . . . . . . . 154
Lamps On Reminder . . . . . . . 135
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Steering Wheel . . . . . . . . . . . . . 105
Ventilated Front Seats . . . . . 51
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . . 272
Heating . . . . . . . . . . . . . . . . . . . . . . . . . 233
High-Beam On Light . . . . . . . . . 135
High-Speed Operation . . . . . 429
Hill and Mountain Roads . . . . . . . . . . . . . . . . . . . . . . . . . 258