change time CADILLAC CT6 2018 1.G Warranty Guide

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
THINGS TO KNOW ABOUT THE NEW VEHICLE LIMITED WARRANTY 13
Warranty Repairs–Component
Exchanges
In the interest of customer
satisfaction, Cadillac may offer
exchange service on some vehicle
components. This service is intended
to reduce the amount of time your
vehicle is not available for use due to
repairs. Components used in exchange
are service replacement parts that
may be new, remanufactured,
or refurbished.
Remanufactured parts meet Cadillac
approved service part requirements
and are made from previously used
components in a process that involves
disassembly, inspection, cleaning,
update of software and replacement of
parts as appropriate, testing, and
reassembly.
Refurbished parts meet Cadillac
approved service part requirements
and are previously used parts that are
inspected, cleaned, tested, and
repackaged.
All exchange components used meet
Cadillac standards and are warranted
the same as new components.
Examples of the types of components that might be serviced in this fashion
include: engine and transmission
assemblies, instrument cluster
assemblies, radios, compact disc
players, batteries, and powertrain
control modules.
Warranty Repairs
–Recycled
Materials
Environmental Protection Agency
(EPA) guidelines and Cadillac support
the capture, purification, and reuse of
automotive air conditioning
refrigerant gases and engine coolant.
As a result, any repairs Cadillac may
make to your vehicle may involve the
installation of purified reclaimed
refrigerant and coolant.
Tire Service
Any authorized Cadillac or tire dealer
for your brand of tires can assist you
with tire service. If, after contacting
one of these dealers, you need further
assistance or you have questions,
contact the Cadillac Customer
Assistance Center. The toll-free
telephone numbers are listed under
Customer Assistance Offices 033.
Aftermarket Engine
Performance Enhancement
Products and Modifications
Some aftermarket engine performance
products and modifications promise a
way to increase the horsepower and
torque levels of your vehicle’s
powertrain. You should be aware that
these products may have detrimental
effects on the performance and life of
the engine, exhaust emission system,
transmission, and drivetrain. Engine
power enhancement products may
enable the engine to operate at
horsepower and torque levels that
could damage, create failure, or reduce
the life of the engine, engine emission
system, transmission, and drivetrain.
Damage, failure, or reduced life of the
engine, transmission, emission
system, drivetrain, or other vehicle
components caused by aftermarket
engine performance enhancement
products or modifications may not be
covered under your vehicle warranty.

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
16 THINGS TO KNOW ABOUT THE NEW VEHICLE LIMITED WARRANTY
are damaged or otherwise affected by
the installation of the non-GM part,
control module calibration, software
modification, and/or other alteration.
The only exception is that non-GM
parts labeled“Certified to EPA
Standards ”are covered by the Federal
Emissions Performance Warranty.
Recreation Vehicle and Special
Body or Equipment Alterations
Installations or alterations to the
original equipment vehicle or chassis,
as manufactured and assembled by
Cadillac, are not covered by this
warranty. The special body company,
assembler, or equipment installer is
solely responsible for warranties on
the body or equipment and any
alterations to any of the parts,
components, systems, or assemblies
installed by Cadillac. Examples
include, but are not limited to, special
body installations, such as
recreational vehicles, the installation
of any non-GM part, cutting, welding,
or the disconnecting of original
equipment vehicle or chassis parts and components, extension of the
wheelbase, suspension and driveline
modifications, and axle additions.
Pre-Delivery Service
Defects in the mechanical, electrical,
sheet metal, paint, trim, and other
components of your vehicle may
occur at the factory or while it is
being transported to the dealer
facility. Normally, any defects
occurring during assembly are
identified and corrected at the factory
during the inspection process. In
addition, dealers inspect each vehicle
before delivery. They repair any
uncorrected factory defects and any
transit damage detected before the
vehicle is delivered to you.
Any defects still present at the time
the vehicle is delivered to you are
covered by the warranty. If you find
any defects, advise your dealer
without delay. For further details
concerning any repairs which the
dealer may have made prior to you
taking delivery of your vehicle, ask
your dealer.
Production Changes
Cadillac and Cadillac dealers reserve
the right to make changes in vehicles
built and/or sold by them at any time
without incurring any obligation to
make the same or similar changes on
vehicles previously built and/or sold
by them.
Noise Emissions Warranty for
Light Duty Trucks Over
10,000 lb Gross Vehicle Weight
Rating (GVWR) Only
GM warrants to the first person who
purchases this vehicle for purposes
other than resale and to each
subsequent purchaser of this vehicle,
as manufactured by GM, that this
vehicle was designed, built, and
equipped to conform at the time it left
GM's control with all applicable
United States EPA Noise Control
Regulations.
This warranty covers this vehicle as
designed, built, and equipped by GM,
and is not limited to any particular
part, component, or system of the
vehicle manufactured by GM. Defects
in design, or assembly, or in any part,

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
ROADSIDE ASSISTANCE PROGRAM 35
Cadillac is proud to offer the response,
security, and convenience of Cadillac's
24-Hour Roadside Service Program
during the period of your vehicle's
Bumper-to-Bumper Warranty, Limited
Extended Powertrain Warranty, and/or
hybrid-specific limited warranty.
Consult your dealer or refer to the
owner manual for details. The Cadillac
Roadside Assistance Center can be
reached by calling 1-800-224-1400.
Roadside Assistance is not part of or
included in the coverage provided by
the New Vehicle Limited Warranty.
General Motors and General Motors of
Canada Company reserve the right to
make any changes or discontinue the
Roadside Assistance program at any
time without notification.

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
36 COURTESY TRANSPORTATION PROGRAM
If your vehicle requires warranty
repairs during the Bumper-to-Bumper
Warranty, Limited Extended
Powertrain Warranty, and/or
hybrid-specific limited warranty,
alternate transportation and/or
reimbursement of certain
transportation expenses may be
available under the Courtesy
Transportation Program. Several
transportation options are available.
Consult your dealer or refer to the
owner manual for details.
Courtesy Transportation is not part of
or included in the coverage provided
by the New Vehicle Limited Warranty.
General Motors and General Motors of
Canada Company reserve the right to
make any changes or discontinue the
Courtesy Transportation program at
any time without notification.