weight CADILLAC CT6 2018 1.G Warranty Guide
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Page 4 of 42

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
2018 Cadillac Limited Warranty andOwner Assistance Information
Important Message to Owners... . . . 1
Cadillac’s Commitment . . . . . . . . . . . . . 1
Owner Assistance . . . . . . . . . . . . . . . . . . . 1
Cadillac Participation in an Alternative Dispute Resolution
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Warranty Service –United States,
Canada, and Mexico . . . . . . . . . . . . . . . 1
Warranty Coverage at a Glance . . . 2
New Vehicle Limited Warranty . . . . . 2
Emission Control System Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
New Vehicle Limited Warranty . . . . 3
What Is Covered . . . . . . . . . . . . . . . . . . . . 3
What Is Not Covered . . . . . . . . . . . . . . . 7
CT6 PLUG-IN Warranty . . . . . . . . . . . 10
What Is Covered . . . . . . . . . . . . . . . . . . . 11
Cadillac CT6 PLUG-IN Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . 11
What Is Not Covered . . . . . . . . . . . . . . 12
Things to Know About the New Vehicle Limited Warranty . . . . . . 13
Warranty Repairs –Component
Exchanges . . . . . . . . . . . . . . . . . . . . . . . . 13 Warranty Repairs
–Recycled
Materials . . . . . . . . . . . . . . . . . . . . . . . . . 13
Tire Service . . . . . . . . . . . . . . . . . . . . . . . . 13
Aftermarket Engine Performance Enhancement Products and
Modifications . . . . . . . . . . . . . . . . . . . . . 13
After-Manufacture “Rustproofing” . . . . . . . . . . . . . . . . . . . . 14
Paint, Trim, and Appearance Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Vehicle Operation and Care . . . . . . . 14
Maintenance and Warranty Service Records . . . . . . . . . . . . . . . . . . 14
Chemical Paint Spotting . . . . . . . . . . 14
Warranty Coverage –
Extensions . . . . . . . . . . . . . . . . . . . . . . . . 14
Warranty Service —Foreign
Countries . . . . . . . . . . . . . . . . . . . . . . . . . 15
Permanent Relocation . . . . . . . . . . . . . 15
Original Equipment Alterations . . . . . . . . . . . . . . . . . . . . . . . . 15
Recreation Vehicle and Special Body or Equipment
Alterations . . . . . . . . . . . . . . . . . . . . . . . . 16
Pre-Delivery Service . . . . . . . . . . . . . . . 16 Production Changes . . . . . . . . . . . . . . . 16
Noise Emissions Warranty for
Light Duty Trucks Over
10,000 lb Gross Vehicle Weight
Rating (GVWR) Only . . . . . . . . . . . . . . 16
Emission Control Systems Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . 18
What Is Covered . . . . . . . . . . . . . . . . . . . 18
How to Determine the Applicable Emissions Control System
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Federal Emission Control System Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . 18
California Emission Control System Warranty . . . . . . . . . . . . . . . . . 19
Emission Warranty Parts List . . . 22
Replacement Parts . . . . . . . . . . . . . . . . . 25
Maintenance and Repairs . . . . . . . . . 25
Claims Procedure . . . . . . . . . . . . . . . . . . 26
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . . . . . 28
State Warranty Enforcement Laws . . . . . . . . . . . . . . . 30
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Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
2 WARRANTY COVERAGE AT A GLANCE
The warranty coverages are
summarized below.
New Vehicle Limited Warranty
Bumper-to-Bumper (Includes Tires)
.Coverage is for the first 4 years or
50,000 miles, whichever comes
first.
Powertrain
. Coverage is for the first 6 years or
70,000 miles, whichever comes
first.
Sheet Metal
. Corrosion coverage is for the first
4 years or 50,000 miles, whichever
comes first.
. Rust-through coverage is for the
first 6 years, unlimited mileage.
Emission Control System
Warranty
For light duty trucks, see “How to
Determine the Applicable Emissions
Control System Warranty ”under
Emission Control Systems Warranty
0 18 for more information. Federal
.
Gasoline Engines
‐Defects and performance for
cars and light duty truck
emission control systems are
covered for the first 2 years or
24,000 miles, whichever comes
first. From the first 2 years or
24,000 miles to 4 years or
50,000 miles, defects in material
or workmanship continue to be
covered under the New Vehicle
Limited Warranty
Bumper-to-Bumper coverage
explained previously. Specified
major components are covered
for the first 8 years or
80,000 miles, whichever comes
first.
California
. Gasoline Engines
‐Defects and performance for
cars and trucks with light duty
or medium duty emission control systems are covered for
the first 3 years or 50,000 miles,
whichever comes first.
‐ Specified components for cars or
light duty trucks equipped with
light duty or medium duty truck
emission control systems are
covered for the first 7 years or
70,000 miles, whichever comes
first.
Important: Some California emission
vehicles may have special coverages
longer than those listed here. See
“California Emission Control System
Warranty ”under Emission Control
Systems Warranty 018.
Noise Emissions
. Coverage is for applicable vehicles
weighing over 10,000 lbs based on
the Gross Vehicle Weight Rating
(GVWR) only, for the entire life of
the vehicle.
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Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
NEW VEHICLE LIMITED WARRANTY 7
covered under the applicable portion
(Bumper-to-Bumper, Powertrain, etc.)
of the New Vehicle Limited Warranty.
In the event Cadillac accessories are
installed after vehicle delivery, or are
replaced under the New Vehicle
Limited Warranty, they will be
covered, parts and labor, for the
balance of the applicable portion of
the New Vehicle Limited Warranty,
but in no event less than 12 months/
unlimited miles.
GM accessories sold over the counter,
or those not requiring installation, will
continue to receive the standard
Cadillac Dealer Parts Warranty of
12 months from the date of purchase,
parts only.
GM Licensed and Integrated Business
Partner (IBP) Accessories are covered
under the accessory-specific
manufacturer's warranty and are not
warranted by GM or its dealers.Caution
This warranty excludes:
Any communications device that
becomes unusable or unable to
function as intended due to
unavailability of compatible
wireless service or GPS satellite
signals.
Sheet Metal Coverage
Sheet metal panels are covered
against corrosion and rust-through as
follows:
Corrosion: Body sheet metal panels
are covered against rust for 4 years or
50,000 miles, whichever comes first.
Rust-Through: Any body sheet metal
panel that rusts through, an actual
hole in the sheet metal, is covered for
up to 6 years, unlimited mileage.
Important: Cosmetic or surface
corrosion, resulting from stone chips
or scratches in the paint, for example,
is not included in sheet metal
coverage. Towing
Towing is covered to the nearest
Cadillac dealer if your vehicle cannot
be driven because of a warranted
defect.
What Is Not Covered
Tire and Wheel Damage or Wear
Normal tire wear or wear-out is not
covered. Tire wear is influenced by
many variables such as road
conditions, driving styles, vehicle
weight, and tire construction. Uniform
tire wear is a normal condition, and is
not considered a defect. Road hazard
damage such as punctures, cuts,
snags, and breaks resulting from
pothole impact, curb impact, or from
other objects is not covered. Tire wear
due to misalignment beyond the
warranty period is not covered. Also,
damage from improper inflation,
overloading, spinning, as when stuck
in mud or snow, tire chains, racing,
improper mounting or dismounting,
misuse, negligence, alteration,
improper repair, accident, collision,
fire, vandalism, or misapplication is
not covered. Damage to wheels or tire
Page 21 of 42

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
16 THINGS TO KNOW ABOUT THE NEW VEHICLE LIMITED WARRANTY
are damaged or otherwise affected by
the installation of the non-GM part,
control module calibration, software
modification, and/or other alteration.
The only exception is that non-GM
parts labeled“Certified to EPA
Standards ”are covered by the Federal
Emissions Performance Warranty.
Recreation Vehicle and Special
Body or Equipment Alterations
Installations or alterations to the
original equipment vehicle or chassis,
as manufactured and assembled by
Cadillac, are not covered by this
warranty. The special body company,
assembler, or equipment installer is
solely responsible for warranties on
the body or equipment and any
alterations to any of the parts,
components, systems, or assemblies
installed by Cadillac. Examples
include, but are not limited to, special
body installations, such as
recreational vehicles, the installation
of any non-GM part, cutting, welding,
or the disconnecting of original
equipment vehicle or chassis parts and components, extension of the
wheelbase, suspension and driveline
modifications, and axle additions.
Pre-Delivery Service
Defects in the mechanical, electrical,
sheet metal, paint, trim, and other
components of your vehicle may
occur at the factory or while it is
being transported to the dealer
facility. Normally, any defects
occurring during assembly are
identified and corrected at the factory
during the inspection process. In
addition, dealers inspect each vehicle
before delivery. They repair any
uncorrected factory defects and any
transit damage detected before the
vehicle is delivered to you.
Any defects still present at the time
the vehicle is delivered to you are
covered by the warranty. If you find
any defects, advise your dealer
without delay. For further details
concerning any repairs which the
dealer may have made prior to you
taking delivery of your vehicle, ask
your dealer.
Production Changes
Cadillac and Cadillac dealers reserve
the right to make changes in vehicles
built and/or sold by them at any time
without incurring any obligation to
make the same or similar changes on
vehicles previously built and/or sold
by them.
Noise Emissions Warranty for
Light Duty Trucks Over
10,000 lb Gross Vehicle Weight
Rating (GVWR) Only
GM warrants to the first person who
purchases this vehicle for purposes
other than resale and to each
subsequent purchaser of this vehicle,
as manufactured by GM, that this
vehicle was designed, built, and
equipped to conform at the time it left
GM's control with all applicable
United States EPA Noise Control
Regulations.
This warranty covers this vehicle as
designed, built, and equipped by GM,
and is not limited to any particular
part, component, or system of the
vehicle manufactured by GM. Defects
in design, or assembly, or in any part,
Page 23 of 42

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
18 EMISSION CONTROL SYSTEMS WARRANTY
The emission warranty on your
vehicle is issued in accordance with
the U.S. Federal Clean Air Act. Defects
in material or workmanship in GM
emission parts may also be covered
under the New Vehicle Limited
Warranty Bumper-to-Bumper
coverage.
What Is Covered
The parts covered under the emission
warranty are listed under the
“Emission Warranty Parts List”later in
this section.
How to Determine the
Applicable Emissions Control
System Warranty
State and Federal agencies may
require a different emission control
system warranty depending on:
. Whether the vehicle conforms to
regulations applicable to light duty
or heavy duty emission control
systems.
. Whether the vehicle conforms to
or is certified for California
regulations in addition to U.S. EPA
Federal regulations. All vehicles are eligible for Federal
Emissions Control System Warranty
Coverage. If the emissions control
label contains language stating the
vehicle conforms to California
regulations, the vehicle is also eligible
for California Emissions Control
System Warranty Coverage.
Federal Emission Control System
Warranty
Federal Warranty Coverage
.
Car or Light Duty Truck with a
Gross Vehicle Weight
Rating (GVWR) of 8,500 lbs. or less
‐2 years or 24,000 miles and
8 years or 80,000 miles for the
catalytic converter, vehicle/
powertrain control module,
transmission control module or
other onboard emissions
diagnostic device, including
emission-related software,
whichever comes first.
. Light Duty Truck equipped with
Heavy Duty Gasoline Engine and
with a Gross Vehicle Weight
Rating (GVWR) greater than
8,500 lbs. ‐
5 years or 50,000 miles,
whichever comes first.
. Light Duty Truck equipped with
Heavy Duty Diesel Engine and
with a Gross Vehicle Weight
Rating (GVWR) greater than
8,500 lbs.
‐5 years or 50,000 miles,
whichever comes first.
Federal Emission Defect Warranty
GM warrants to the owner the
following:
. The vehicle was designed,
equipped, and built so as to
conform at the time of sale with
applicable regulations of the
Federal Environmental Protection
Agency (EPA).
. The vehicle is free from defects in
materials and workmanship which
cause the vehicle to fail to
conform with those regulations
during the emission warranty
period.
Emission-related defects in the
genuine GM parts listed under the
Emission Warranty Parts List,
Page 25 of 42

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
20 EMISSION CONTROL SYSTEMS WARRANTY
Your Rights and Obligations (For
Vehicles Subject to California
Exhaust Emission Standards)
The California Air Resources Board
and General Motors are pleased to
explain the emission control system
warranty on your vehicle. In
California, new motor vehicles must
be designed, built, and equipped to
meet the state's stringent anti-smog
standards. Cadillac must warrant the
emission control system on your
vehicle for the periods of time and
mileage listed provided there has been
no abuse, neglect, or improper
maintenance of your vehicle. Your
vehicle's emission control system may
include parts such as the fuel
injection system, ignition system,
catalytic converter, and engine
computer. Also included are hoses,
belts, connectors, and other
emission-related assemblies.
Where a warrantable condition exists,
Cadillac will repair your vehicle at no
cost to you including diagnosis, parts,
and labor.California Emission Defect and
Emission Performance Warranty
Coverage
For cars and trucks with light duty or
medium duty emissions:
.
For 3 years or 50,000 miles,
whichever comes first:
‐If your vehicle fails a smog
check inspection, Cadillac will
make all necessary repairs and
adjustments to ensure that your
vehicle passes the inspection.
This is your Emission Control
System Performance Warranty.
‐ If any emission-related part on
your vehicle is defective,
Cadillac will repair or replace it.
This is your Short-term
Emission Control Systems
Defects Warranty.
. For 7 years or 70,000 miles,
whichever comes first:
‐If an emission-related part listed
in this booklet specially noted
with coverage for 7 years or
70,000 miles is defective,
Cadillac will repair or replace it. This is your Long-term Emission
Control System Defects
Warranty.
. For 8 years or 80,000 miles,
whichever comes first for vehicles
with a Gross Vehicle Weight
Rating (GVWR) of 8,500 lbs.
or less:
‐If the catalytic converter,
vehicle/powertrain control
module, transmission control
module, or other onboard
emissions diagnostic device,
including emissions-related
software, is found to be
defective, Cadillac will repair or
replace it under the Federal
Emission Control System
Warranty.
. For 15 years or 150,000 miles,
whichever comes first for a
Transitional Zero Emission
Vehicle (TZEV):
‐If any emission-related part*
listed in this booklet is
defective, Cadillac will repair or
replace it. This is your (TZEV)
Emission Control System
Defects Warranty.