phone CADILLAC CTS 2009 2.G Owner's Guide

Mexico, Central America and Caribbean
Islands/Countries (Except Puerto Rico
and U.S. Virgin Islands) — Customer
Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Reimbursement
Program
This program, available to qualied applicants, can
reimburse you up to $1,000 of the cost of eligible
aftermarket adaptive equipment required for your vehicle,
such as hand controls or a wheelchair/scooter lift.The offer is available for a very limited period of time
from the date of vehicle purchase/lease. For more
details, or to determine your vehicle’s eligibility, visit
gmmobility.com or call the GM Mobility Assistance
Center at 1-800-323-9935. Text telephone (TTY) users,
call 1-800-833-9935.
General Motors of Canada also has a Mobility Program.
Call 1-800-GM-DRIVE (463-7483) for details. TTY users
call 1-800-263-3830.
Roadside Service
In the United States or Canada, call1-800-882-1112.
Text Telephone (TTY), U.S. only, call1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
Calling for Assistance
When calling Roadside Assistance, have the following
information ready:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number of the
vehicle
Odometer reading, Vehicle Identication
Number (VIN), and delivery date of the vehicle
Description of the problem
7-7

If a Crash Occurs
Here is what to do if you are involved in a crash.
Try to relax and then check to make sure you are all
right. If you are uninjured, make sure that no one else
in your vehicle, or the other vehicle, is injured.
If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all
matters have been taken care of. Move your vehicle
only if its position puts you in danger or you are
instructed to move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental frame
of mind, or anything unrelated to the crash. This will
help guard against post-crash legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Service on page 7-7for
more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a GM dealer/retailer
or a private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable
with their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
7-13

OnStar®
If your vehicle has OnStar and you subscribe to the
OnStar services, please refer to the OnStar Terms and
Conditions for information on data collection and use.
See alsoOnStar
®System on page 2-56in this manual
for more information.
Navigation System
If your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for deletion
instructions.
Radio Frequency
Identication (RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking and
starting, and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles does not use
or record personal information or link with any other
GM system containing personal information.
7-18

Chemical Paint Spotting.................................5-113
Child Restraints
Child Restraint Systems...............................1-41
Infants and Young Children...........................1-37
Lower Anchors and Tethers for Children..........1-45
Older Children.............................................1-34
Securing a Child Restraint in a
Rear Seat Position...................................1-51
Securing a Child Restraint in the
Right Front Seat Position..........................1-54
Where to Put the Restraint...........................1-44
Cigarette Lighter.............................................3-23
Cleaning
Aluminum or Chrome-Plated Wheels.............5-112
Exterior Lamps/Lenses................................5-110
Fabric/Carpet............................................5-107
Finish Care...............................................5-110
Instrument Panel, Vinyl, and Other
Plastic Surfaces.....................................5-108
Interior.....................................................5-106
Leather....................................................5-108
Speaker Covers.........................................5-109
Tires........................................................5-113
Underbody Maintenance.............................5-113
Washing Your Vehicle.................................5-110
Weatherstrips............................................5-109
Windshield and Wiper Blades......................5-111
Wood Panels............................................5-109Climate Control System
Air Filter, Passenger Compartment.................3-29
Dual ..........................................................3-24
Outlet Adjustment........................................3-29
Clock............................................................3-23
Clutch, Hydraulic.............................................5-30
Collision Damage Repair..................................7-11
Compact Spare Tire......................................5-105
Compass.......................................................3-56
Competitive Driving.........................................4-13
Compressor Kit
Storing.......................................................5-95
Compressor Kit, Tire Sealant............................5-86
Control of a Vehicle.......................................... 4-3
Convenience Net............................................2-65
Coolant
Engine.......................................................5-32
Engine Temperature Gage............................3-42
Engine Temperature Warning Light.................3-41
Surge Tank Pressure Cap.............................5-37
Cooling System..............................................5-31
Cruise Control................................................3-14
Cruise Control Light........................................3-48
Cupholders....................................................2-64
Customer Assistance Information
Courtesy Transportation................................7-10
Customer Assistance for
Text Telephone (TTY) Users........................ 7-6
3

Parking Your Vehicle.......................................2-49
Passenger Airbag Status Indicator.....................3-37
Passenger Compartment Air Filter.....................3-29
Passenger Sensing System..............................1-67
Passing.........................................................4-11
Perchlorate Materials Requirements, California...... 5-4
Phone
Bluetooth
®................................................3-113
Power
Door Locks.................................................2-17
Electrical System.......................................5-115
Lumbar and Side Bolsters.............................. 1-6
Lumbar Controls........................................... 1-6
Retained Accessory.....................................2-33
Seat ............................................................ 1-5
Steering Fluid.............................................5-40
Tilt Wheel and Telescopic Steering Column....... 3-7
Windows....................................................2-23
Privacy..........................................................7-16
Event Data Recorders..................................7-17
Navigation System.......................................7-18
OnStar .......................................................7-18
Radio Frequency Identication.......................7-18
Programmable Automatic Door Locks.................2-17
R
Radio Frequency Identication (RFID), Privacy....7-18
Radio(s)........................................................3-86
Radios
Navigation/Radio System,
see Navigation Manual............................3-113
Reception.................................................3-127
Theft-Deterrent..........................................3-126
Rainsense™ Wipers........................................3-10
Reading Lamps..............................................3-21
Rear Axle......................................................5-52
Limited-Slip.................................................. 4-9
Rear Door Security Locks................................2-18
Rearview Mirror, Automatic Dimming..................2-52
Reclining Seatbacks........................................1-10
Recommended Fluids and Lubricants.................6-14
Recreational Vehicle Towing.............................4-26
Remote, Keyless Access System........................ 2-8
Remote Keyless Entry (RKE) System.................. 2-5
Remote Keyless Entry (RKE) System, Operation . . . 2-6
Remote Vehicle Start.......................................2-14
Removing the Flat Tire and Installing the
Spare Tire..................................................5-99
10