phone CADILLAC CTS 2009 2.G Owner's Manual

Voice Pass-Thru
Voice Pass-Thru allows access to the voice recognition
commands on the cell phone. See the cell phone
manufacturers user guide to see if the cell phone
supports this feature. This feature can be used to
verbally access contacts stored in the cell phone.
1. Press and hold
bgfor two seconds:
For vehicles without a navigation system, the
system responds with “Ready” followed by a tone.
For vehicles with a navigation system, the system
responds with a tone. After the tone say “Hands
Free”. The system responds with “Ready”
followed by a tone.
2. Say “Bluetooth”. The system responds with
“Bluetooth ready” followed by a tone.
3. Say “Voice”. The system responds with “OK,
accessing ”.
The cell phone’s normal prompt messages will
go through its cycle according to the phone’s
operating instructions.
Dual Tone Multi-Frequency (DTMF)
Tones
The in-vehicle Bluetooth system can send numbers and
numbers stored as name tags during a call. This is
used when calling a menu driven phone system.
Account numbers can be programmed into the
phonebook for retrieval during menu driven calls.
Sending a Number During a Call
1. Pressbg. The system responds with “Ready”
followed by a tone.
2. Say “Dial”. The system responds with “Say a
number to send tones” followed by a tone.
3. Say the number to send.
If the system clearly recognizes the number it
responds with “OK, Sending Number” and the
dial tones are sent and the call continues.
If the system is not sure it recognized the
number properly, it responds “Dial Number,
Please say yes or no?” followed by a tone.
If the number is correct, say “Yes”. The system
responds with “OK, Sending Number” and
the dial tones are sent and the call continues.
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Sending a Stored Name Tag During a Call
1. Pressbg. The system responds with “Ready”
followed by a tone.
2. Say “Send name tag.” The system responds with
“Say a name tag to send tones” followed by a tone.
3. Say the name tag to send.
If the system clearly recognizes the name tag it
responds with “OK, Sending ” and
the dial tones are sent and the call continues.
If the system is not sure it recognized the name
tag properly, it responds “Dial ,
Please say yes or no?” followed by a tone. If the
name tag is correct, say “Yes”. The system
responds with “OK, Sending ” and
the dial tones are sent and the call continues.
Clearing the System
Unless information is deleted out of the in-vehicle
Bluetooth system, it will be retained indenitely.
This includes all saved name tags in the phonebook
and phone pairing information. For information on how
to delete this information, see the above sections
on Deleting a Paired Phone and Deleting Name Tags.
Other Information
The Bluetooth®word mark and logos are owned by the
Bluetooth®SIG, Inc. and any use of such marks by
General Motors is under license. Other trademarks and
trade names are those of their respective owners.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received,
including interference that may cause undesired
operation.
This device complies with RSS-210 of Industry Canada.
Operation is subject to the following two conditions:
1. This device may not cause interference.
2. This device must accept any interference received,
including interference that may cause undesired
operation of the device.
Changes or modications to this system by other than
an authorized service facility could void authorization to
use this equipment.
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bg(Mute/Speech Recognition/Push to Talk):
Press and release to silence the vehicle speakers only.
The audio of the wireless and wired headphones, if
the vehicle has these features, does not mute.
Press and release
bgagain, to turn the sound on.
For vehicles with a navigation system, press
and hold
gfor two seconds to initiate speech
recognition. See “Speech Recognition” in the
Navigation System manual for more information.
For vehicles without a navigation system, press and
hold
gfor two seconds to interact with OnStar®or
Bluetooth. See theOnStar®System on page 2-56,
orBluetooth®on page 3-113for more information
about these features.
For vehicles with a navigation system, Onstar, or
Bluetooth, press and hold
gfor two seconds
and say “hands free” to interact with OnStar or
Bluetooth. See theOnStar
®System on page 2-56,
orBluetooth®on page 3-113for more information
about these features.
Radio Reception
Frequency interference and static can occur during
normal radio reception if items such as cell phone
chargers, vehicle convenience accessories, and external
electronic devices are plugged into the accessory power
outlet. If there is interference or static, unplug the item
from the accessory power outlet.
AM
The range for most AM stations is greater than for FM,
especially at night. The longer range can cause station
frequencies to interfere with each other. For better radio
reception, most AM radio stations boost the power levels
during the day, and then reduce these levels during the
night. Static can also occur when things like storms and
power lines interfere with radio reception. When this
happens, try reducing the treble on the radio.
FM Stereo
FM signals only reach about 10 to 40 miles (16 to 65 km).
Although the radio has a built-in electronic circuit that
automatically works to reduce interference, some static
can occur, especially around tall buildings or hills,
causing the sound to fade in and out.
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XM Satellite Radio Service
XM Satellite Radio Service gives digital radio reception
from coast-to-coast in the 48 contiguous United States,
and in Canada. Just as with FM, tall buildings or hills
can interfere with satellite radio signals, causing the
sound to fade in and out. In addition, traveling or
standing under heavy foliage, bridges, garages, or
tunnels may cause loss of the XM signal for a period
of time.
Cellular Phone Usage
Cellular phone usage may cause interference with the
vehicle’s radio. This interference may occur when
making or receiving phone calls, charging the phone’s
battery, or simply having the phone on. This interference
causes an increased level of static while listening to
the radio. If static is received while listening to the radio,
unplug the cellular phone and turn it off.
Backglass Antenna
The AM-FM antenna is integrated with the rear window
defogger, located in the rear window. Make sure that
the inside surface of the rear window is not scratched
and that the lines on the glass are not damaged.
If the inside surface is damaged, it could interfere with
radio reception. For proper radio reception, the antenna
connector needs to be properly attached to the post
on the glass.If a cellular telephone antenna needs to be attached to
the glass, make sure that the grid lines for the AM-FM
antenna are not damaged. There is enough space
between the grid lines to attach a cellular telephone
antenna without interfering with radio reception.
Notice:Using a razor blade or sharp object to clear
the inside rear window may damage the rear window
antenna and/or the rear window defogger. Repairs
would not be covered by your warranty. Do not clear
the inside rear window with sharp objects.
Notice:Do not apply aftermarket glass tinting with
metallic lm. The metallic lm in some tinting
materials will interfere with or distort the incoming
radio reception. Any damage caused to your
backglass antenna due to metallic tinting materials
will not be covered by your warranty.
XM™ Satellite Radio Antenna System
The XM Satellite Radio antenna is located on the roof of
the vehicle. Keep the antenna clear of obstructions
for clear radio reception.
If the vehicle has a sunroof, the performance of the
XM system may be affected if the sunroof is open.
3-128

Fuels in Foreign Countries
If you plan on driving in another country outside the
United States or Canada, the proper fuel might be hard
to nd. Never use leaded gasoline or any other fuel
not recommended in the previous text on fuel. Costly
repairs caused by use of improper fuel would not
be covered by the vehicle warranty.
To check the fuel availability, ask an auto club, or
contact a major oil company that does business in the
country where you will be driving.
Filling the Tank
{CAUTION:
Fuel vapor burns violently and a fuel re can
cause bad injuries. To help avoid injuries to you
and others, read and follow all the instructions on
the pump island. Turn off the engine when you are
refueling. Do not smoke if you are near fuel or
refueling the vehicle. Do not use cellular phones.
Keep sparks, ames, and smoking materials away
from fuel. Do not leave the fuel pump unattended
when refueling the vehicle. This is against the law
in some places. Do not re-enter the vehicle while
pumping fuel. Keep children away from the fuel
pump; never let children pump fuel.
5-8

{CAUTION:
If a re starts while you are refueling, do not
remove the nozzle. Shut off the ow of fuel by
shutting off the pump or by notifying the station
attendant. Leave the area immediately.
Notice:If you need a new fuel cap, be sure to get the
right type. Your dealer/retailer can get one for you. If
you get the wrong type, it may not t properly. This
may cause the malfunction indicator lamp to light
and may damage the fuel tank and emissions system.
SeeMalfunction Indicator Lamp on page 3-43.
Filling a Portable Fuel Container
{CAUTION:
Never ll a portable fuel container while it is in the
vehicle. Static electricity discharge from the
container can ignite the fuel vapor. You can be
badly burned and the vehicle damaged if this
occurs. To help avoid injury to you and others:
Dispense fuel only into approved containers.
Do not ll a container while it is inside a
vehicle, in a vehicle’s trunk, pickup bed,
or on any surface other than the ground.
Bring the ll nozzle in contact with the inside
of the ll opening before operating the nozzle.
Contact should be maintained until the lling
is complete.
Do not smoke while pumping fuel.
Do not use a cellular phone while
pumping fuel.
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Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-5
Customer Assistance for
Text Telephone (TTY) Users.........................7-6
Customer Assistance Offices............................7-6
GM Mobility Reimbursement Program................7-7
Roadside Service...........................................7-7
Scheduling Service Appointments....................7-10
Courtesy Transportation.................................7-10
Collision Damage Repair................................7-11Reporting Safety Defects................................7-14
Reporting Safety Defects to the
United States Government..........................7-14
Reporting Safety Defects to the
Canadian Government................................7-15
Reporting Safety Defects to General Motors.....7-15
Service Publications Ordering Information.........7-15
Vehicle Data Recording and Privacy................7-16
Event Data Recorders...................................7-17
OnStar
®......................................................7-18
Navigation System........................................7-18
Radio Frequency Identication (RFID)..............7-18
Section 7 Customer Assistance Information
7-1

STEP THREE (U.S. Owners):Both General Motors
and your dealer are committed to making sure you are
completely satised with your new vehicle. However,
if you continue to remain unsatised after following the
procedure outlined in Steps One and Two, you can
le with the Better Business Bureau (BBB) Auto
Line Program to enforce your rights.
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
dispute resolution program prior to ling a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the following
address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
dr.bbb.org/goauto
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves
the right to change eligibility limitations and/or
discontinue its participation in this program.
7-3

Online Owner Center
(United States only)
The Owner Center is a resource for your GM ownership
needs. Specic vehicle information can be found in
one place.
The Online Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic vehicle,
including tips and videos and an electronic
version of this owner manual.
Keep track of your vehicle’s service history and
maintenance schedule.
Find GM dealers/retailers for service nationwide.
Receive special promotions and privileges only
available to members.
Refer to MyGMLink.com on the web for updated
information and to register your vehicle.
My GM Canada (Canada only)
My GM Canada is a password-protected section of
gmcanada.com where you can save information on
GM vehicles, get personalized offers, and use handy
tools and forms with greater ease.
Here are a few of the valuable tools and services you
will have access to:
My Showroom: Find and save information on
vehicles and current offers in your area.
My Dealers/Retailers: Save details such as address
and phone number for each of your preferred GM
Dealers or Retailers.
My Driveway: Receive service reminders and
helpful advice on owning and maintaining your
vehicle.
My Preferences: Manage your prole, subscribe to
E-News and use tools and forms with greater ease.
To sign up to My GM Canada, visit the My GM Canada
section within gmcanada.com.
7-5

Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Cadillac has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate
with Cadillac by dialing: 1-800-833-CMCC (2622).
(TTY users in Canada can dial 1-800-263-3830.)
Customer Assistance Offices
Cadillac encourages customers to call the toll-free
number for assistance. However, if a customer wishes
to write or e-mail Cadillac, the letter should be
addressed to:
United States — Customer Assistance
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
www.Cadillac.com
1-800-458-8006
1-800-833-2622 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-882-1112From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
From U.S. Virgin Islands:
1-800-496-9994
Canada — Customer Assistance
General Motors of Canada Limited
Canadian Cadillac Customer Communication Centre,
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gmcanada.com
1-888-446-2000
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-882-1112
Overseas — Customer Assistance
Please contact the local General Motors Business Unit.
7-6