navigation CADILLAC CTS 2012 2.G Owner's Manual

Black plate (42,1)Cadillac CTS/CTS-V Owner Manual (Include Mex) - 2012
10-42 Vehicle Care
Mini‐Fuses Usage27 Body Control
Module 4
28 Navigation Motor
29 All-Wheel Drive
30 Transmission
Control Module
Battery
31 Horn
33 Left Low‐Beam
Headlamp
(Domestic
Non‐HID Only)
34 Pedestrian
Protection System
(Export Only)
35 Body Control
Module 3
36 Body Control
Module 2
38 Headlamp Washer
(HID Only) Mini‐Fuses Usage
40 Right Low‐Beam
Headlamp
(Domestic
Non‐HID Only)
41 Air Conditioning
Compressor Clutch
43 Low‐Beam Daytime
Running Lamps
(non‐HID), Left
Daytime Running
Lamps (HID), Left
Trailer Turn Signal
(Export Only)
46 Left High‐Beam
Headlamp
47 Right High‐Beam
Headlamp
50 Right Daytime
Running Lamp,
Windshield
Washer Pump
51 Airbag System
Ignition Switch Mini‐Fuses Usage
52 Engine Control
Module Ignition,
Transmission
Control Module
Ignition
54 Power Moding
(Immobilizer
Module, Ignition
Switch)
55 Not Used
56 Windshield Wipers
57 Right Low‐Beam
(HID Only)
58 Daytime Running
Lamps (non‐HID),
Left Low‐Beam
(HID Only)
59 Right Daytime
Running Lamp
(HID Only), Right
Trailer Turn Signal
(Export Only)

Black plate (45,1)Cadillac CTS/CTS-V Owner Manual (Include Mex) - 2012
Vehicle Care 10-45
Mini‐Fuses Usage11 Not Used
19 Antilock Braking
System (ABS)
22 Display
23 Sunroof Mini‐Fuses Usage
24 Body Control
Module 1
25 Automatic Forward
Lighting System
(HID Only)
26 Body Control
Module 5 Mini‐Fuses Usage
27 Body Control
Module 4
28 Navigation Motor
29 Not Used
30 Transmission
Control Module
Battery
31 Horn
33 Not Used
34 Pedestrian
Protection System
(Export Only)
35 Body Control
Module 3
36 Body Control
Module 2
38 Headlamp Washer
(HID Only)
40 Not Used
41 Air Conditioning
Compressor Clutch

Black plate (49,1)Cadillac CTS/CTS-V Owner Manual (Include Mex) - 2012
Vehicle Care 10-49
Mini‐Fuses Usage27 Body Control
Module 4
28 Navigation Motor
29 All-Wheel Drive
30 Transmission
Control Module
Battery
31 Horn
33 Left Low‐Beam
Headlamp
(Domestic
Non‐HID Only)
34 Pedestrian
Protection System
(Export Only)
35 Body Control
Module 3
36 Body Control
Module 2
38 Headlamp Washer
(HID Only) Mini‐Fuses Usage
40 Right Low‐Beam
Headlamp
(Domestic
Non‐HID Only)
41 Air Conditioning
Compressor Clutch
43 Low‐Beam Daytime
Running Lamps
(non‐HID), Left
Daytime Running
Lamps (HID), Left
Trailer Turn Signal
(Export Only)
46 Left High‐Beam
Headlamp
47 Right High‐Beam
Headlamp
50 Right Daytime
Running Lamp
51 Airbag System
Ignition Switch Mini‐Fuses Usage
52 Engine Control
Module Ignition,
Transmission
Control Module
Ignition
54 Power Moding
(Immobilizer
Module, Ignition
Switch)
55 Not Used
56 Windshield Wipers
57 Right Low‐Beam
(HID Only)
58 Daytime Running
Lamps (non‐HID),
Left Low‐Beam
(HID Only)
59 Right Daytime
Running Lamp
(HID Only), Right
Trailer Turn Signal
(Export Only)

Black plate (52,1)Cadillac CTS/CTS-V Owner Manual (Include Mex) - 2012
10-52 Vehicle Care
Mini‐Fuses Usage11 Not Used
19 Antilock Braking
System (ABS)
22 Display
23 Sunroof Mini‐Fuses Usage
24 Body Control
Module 1
25 Automatic Forward
Lighting System
(HID Only)
26 Body Control
Module 5 Mini‐Fuses Usage
27 Body Control
Module 4
28 Navigation Motor
29 Not Used
30 Transmission
Control Module
Battery
31 Horn
33 Not Used
34 Pedestrian
Protection System
(Export Only)
35 Body Control
Module 3
36 Body Control
Module 2
38 Headlamp Washer
(HID Only)
40 Not Used
41 Air Conditioning
Compressor Clutch

Black plate (1,1)Cadillac CTS/CTS-V Owner Manual (Include Mex) - 2012
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-1
Customer Satisfaction Procedure (Mexico) . . . . . . . . 13-3
Customer Assistance Offices (U.S. and Canada) . . . . . . . . . 13-4
Customer Assistance Offices (Mexico) . . . . . . . . . . . . . . . . . . . . 13-5
Customer Assistance for Text Telephone (TTY) Users (U.S.
and Canada) . . . . . . . . . . . . . . . 13-6
Online Owner Center . . . . . . . . 13-6
GM Mobility Reimbursement Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-7
Roadside Service (U.S. and Canada) . . . . . . . . . . . . . . . . . . . . 13-7
Roadside Service (Mexico) . . . . . . . . . . . . . . . . . . . . 13-9
Scheduling Service Appointments (U.S. and
Canada) . . . . . . . . . . . . . . . . . . 13-13 Courtesy Transportation
Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . 13-13
Collision Damage Repair (U.S. and Canada) . . . . . . . . 13-14
Service Publications Ordering Information . . . . . . 13-17
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-18
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-18
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-19
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-19
Event Data Recorders . . . . . . 13-19
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-20
Navigation System . . . . . . . . . 13-20
Radio Frequency Identification (RFID) . . . . . . . 13-21
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-21
Customer Information
Customer Satisfaction
Procedure (U.S. and
Canada)
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service or
parts manager, contact the owner of
your dealership or the general
manager.

Black plate (20,1)Cadillac CTS/CTS-V Owner Manual (Include Mex) - 2012
13-20 Customer Information
This data can help provide a better
understanding of the circumstances
in which crashes and injuries occur.
Important:EDR data is recorded
by the vehicle only if a non-trivial
crash situation occurs; no data is
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) is recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
GM will not access this data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.OnStar®
If the vehicle is equipped with an
active OnStar system, that system
may also record data in crash or
near crash‐like situations. The
OnStar Terms and Conditions
provides information on data
collection and use and is available
at www.onstar.com (U.S.) or
www.onstar.ca (Canada), or by
pressing the
Qbutton and
speaking to an advisor. See OnStar
Overview on page 14‑1 for more
information.
Navigation System
If the vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. Refer to the
navigation manual for information on
stored data and for deletion
instructions.

Black plate (1,1)Cadillac CTS/CTS-V Owner Manual (Include Mex) - 2012
OnStar 14-1
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . 14-1
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . 14-2
Security . . . . . . . . . . . . . . . . . . . . . . 14-2
Navigation . . . . . . . . . . . . . . . . . . . 14-2
Connections . . . . . . . . . . . . . . . . . 14-4
Diagnostics . . . . . . . . . . . . . . . . . . 14-5
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . 14-5
OnStar Overview
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services.
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
Push
Qor call 1‐888‐4‐ONSTAR
(1‐888‐466‐7827) to speak to an
Advisor. Push
Xto:
.Make a call, end a call,
or answer an incoming call.
.Give OnStar Hands-Free Calling
voice commands.
.Give OnStar Turn-by-Turn
Navigation voice commands.
Requires the available Directions
and Connections service plan.
Push
Qto connect to a live
Advisor to:
.Verify account information or
update contact information.
.Get driving directions. Requires
the available Directions and
Connections service plan.
.Receive On-Demand
Diagnostics for a check on the
vehicle’s key operating systems.
.Receive Roadside Assistance.

Black plate (2,1)Cadillac CTS/CTS-V Owner Manual (Include Mex) - 2012
14-2 OnStar
Push]to get a priority connection
to an Emergency Advisor available
24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or
respond to an AMBER Alert.
.Get crisis assistance and
evacuation routes.
OnStar Services
Emergency
With Automatic Crash Response,
the built-in system can automatically
connect to help in a crash even if
you cannot ask for it.
Push
]to connect to an
Emergency Advisor. GPS
technology is used to identify the
vehicle location and can provide
critical information to emergency
personnel. The Advisor is also
trained to offer critical assistance in
emergency situations.
Security
OnStar provides services like Stolen
Vehicle Assistance, Remote Ignition
Block, and Roadside Assistance,
if the vehicle is equipped with these
services. OnStar can unlock the
vehicle doors remotely, if it is
equipped with automatic door locks,
and can help police locate the
vehicle if it is stolen.
Navigation
OnStar navigation requires the
Directions and Connections
service plan.
Push
Qto receive directions or
have them sent to the vehicle
navigation screen. Destinations can
also be forwarded to the vehicle
from Google Maps™ or
MapQuest.com. The OnStar
mapping database is continuously
updated. Visit www.onstar.com for
coverage maps.
Turn‐by‐Turn Navigation
1. PushQto connect to a live
Advisor.
2. Request directions.
3. Directions are downloaded to the vehicle.
4. Follow the voice-guided commands.

Black plate (3,1)Cadillac CTS/CTS-V Owner Manual (Include Mex) - 2012
OnStar 14-3
Using Voice Commands
During a Planned Route
Cancel Route
1. Push
X. System responds:
“OnStar ready,” then a tone.
Say “Cancel route.” System
responds: “Would you like to
cancel route directions to your
destination?”
2. Say “Yes.”System responds:
“OK, route canceled.”
3. Say “Goodbye.” Exits voice
commands.
Route Preview
1. Push
X. System responds:
“OnStar ready,” then a tone.
2. Say “Route Preview.” System
responds with the next three
maneuvers.
3. Say “Goodbye.” Exits voice
commands. Repeat
1. Push
X. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System responds
with the last direction given, then
responds with “OnStar ready,”
then a tone.
3. Say “Goodbye.” Exits voice
commands.
Get My Destination
1. Push
X. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with miles to
the destination, then responds
with “OnStar ready,” then a tone.
3. Say “Goodbye.” Exits voice
commands.
Other Navigation Services
Available from OnStar
OnStar eNav: Allows subscribers
to send destinations from Google
Maps™ and MapQuest.com to
their Turn-by-Turn Navigation or
screen-based navigation system.
When ready, the directions will be
downloaded to the vehicle.
Destination Download: Push
Q,
then request the Advisor to
download directions to the
navigation system in the vehicle.
After the call ends, push the “Go”
button on the navigation screen to
begin driving directions.
Destinations can also be
downloaded on the go. For
information about eNav, Destination
Download, and coverage maps visit
www.onstar.com.

Black plate (5,1)Cadillac CTS/CTS-V Owner Manual (Include Mex) - 2012
OnStar 14-5
Diagnostics
OnStar Vehicle Diagnostics will
perform a vehicle check every
month. It will check the engine,
transmission, antilock brakes, and
major vehicle systems. It also
checks the tire pressures, if the
vehicle is equipped with the Tire
Pressure Monitoring System. If a
diagnostics check is needed
between e-mails, push
Q, and an
Advisor can run a check.
OnStar Additional
Information
Transferring Service
PushQto request account transfer
eligibility information. The Advisor
can assist in canceling or removing
account information. If OnStar
receives information that vehicle
ownership has changed, OnStar
may send a voice message to the
vehicle, requesting updated account
information.
Reactivation for Subsequent
Owners
PushQand follow the prompts to
speak to an Advisor as soon as
possible after acquiring the vehicle.
The Advisor will update vehicle
records and will explain the OnStar
service offers and options available.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar terms and
conditions, see www.onstar.com
(U.S.) or www.onstar.ca (Canada);
contact OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or TTY
1‐877‐248‐2080; or push
Qto
speak with an Advisor. OnStar
services require a vehicle electrical
system, wireless service, and GPS
satellite technologies to be available
and operating for features to
function properly. These systems
may not operate if the battery is
discharged or disconnected.