engine CADILLAC CTS 2015 3.G Warranty Guide

Black plate (3,1)Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-7639775) - 2015 - CRC - 6/13/14
2015 Cadillac Limited Warranty andOwner Assistance Information
Important Message toOwners... . . . . . . . . . . . . . . . . . . . . . . . 1
GM's Commitment . . . . . . . . . . . . . . 1
Owner Assistance . . . . . . . . . . . . . . . 1
GM Participation in an Alternative Dispute Resolution Program . . . 1
Warranty Service– United States,
Canada and Mexico . . . . . . . . . . . 1
Warranty Coverage at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . 2
New Vehicle Limited Warranty . . . 2
Emission Control System Warranty . . . . . . . . . . . . . . . . . . . . . . . 2
New Vehicle Limited Warranty . . .4
What Is Covered . . . . . . . . . . . . . . . . 4
What Is Not Covered . . . . . . . . . . . . 9
ELR-Specific Warranty . . . . . . . . . 13
What Is Covered . . . . . . . . . . . . . . . 13
Cadillac ELR Coverage . . . . . . . . 13
What Is Not Covered . . . . . . . . . . 14
Things to Know About the New Vehicle Limited Warranty . . . . 15
Warranty Repairs –Component
Exchanges . . . . . . . . . . . . . . . . . . . 15 Warranty Repairs
–Recycled
Materials . . . . . . . . . . . . . . . . . . . . . 15
Tire Service . . . . . . . . . . . . . . . . . . . . 15
Aftermarket Engine Performance Enhancement
Products and Modifications . . . 15
After-Manufacture “Rustproofing” . . . . . . . . . . . . . . . . 16
Paint, Trim, and Appearance Items . . . . . . . . . . . . . . . . . . . . . . . . . 16
Vehicle Operation and Care . . . 16
Maintenance and Warranty Service Records . . . . . . . . . . . . . . 16
Chemical Paint Spotting . . . . . . . 16
Warranty Coverage –
Extensions . . . . . . . . . . . . . . . . . . . 17
Warranty Service —Foreign
Countries . . . . . . . . . . . . . . . . . . . . . 17
Permanent Relocation . . . . . . . . . 17
Original Equipment Alterations . . . . . . . . . . . . . . . . . . . . 18
Recreation Vehicle and Special Body or Equipment
Alterations . . . . . . . . . . . . . . . . . . . . 18
Pre-Delivery Service . . . . . . . . . . . 19 Production Changes . . . . . . . . . . . 19
Noise Emissions Warranty for
Light Duty Trucks Over
10,000 Lbs Gross Vehicle
Weight
Rating (GVWR) Only . . . . . . . . . . 19
Emission Control Systems Warranty . . . . . . . . . . . . . . . . . . . . . . 20
What Is Covered . . . . . . . . . . . . . . . 20
How to Determine the Applicable Emissions Control
System Warranty . . . . . . . . . . . . . 20
Federal Emission Control System Warranty . . . . . . . . . . . . . 20
California Emission Control System Warranty . . . . . . . . . . . . . 21
Emission Warranty Parts List . . .25
Replacement Parts . . . . . . . . . . . . 28
Maintenance and Repairs . . . . . . 29
Claims Procedure . . . . . . . . . . . . . . 29
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . 31
State Warranty Enforcement Laws . . . . . . . . . . . 33

Black plate (2,1)Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-7639775) - 2015 - CRC - 6/13/14
2 Warranty Coverage at a Glance
The warranty coverages are
summarized below.
New Vehicle Limited Warranty
Bumper-to-Bumper (Includes
Tires)
.Coverage is for the first 4 years
or 50,000 miles, whichever
comes first.
Powertrain
.Coverage is for the first 6 years
or 70,000 miles, whichever
comes first.
Sheet Metal
.Corrosion coverage is for the
first 4 years or 50,000 miles,
whichever comes first.
.Rust-through coverage is for the
first 6 years, unlimited mileage.
Emission Control System
Warranty
For light duty trucks, see “How to
Determine the Applicable Emissions
Control System Warranty” under
Emission Control Systems Warranty
on page 20 for more information.
Federal
.Gasoline Engines
‐ Defects and performance for
cars and light duty truck
emission control systems are
covered for the first 2 years or
24,000 miles, whichever
comes first. From the first
2 years or 24,000 miles to
4 years or 50,000 miles
defects in material or
workmanship continue to be
covered under the New
Vehicle Limited Warranty
Bumper-to-Bumper coverage explained previously. Specified
major components are
covered for the first 8 years or
80,000 miles, whichever
comes first.
California
.Gasoline Engines
‐ Defects and performance for
cars and trucks with light duty
or medium duty emission
control systems are covered
for the first 3 years or
50,000 miles, whichever
comes first.
‐ Specified components for cars
or light duty trucks equipped
with light duty or medium duty
truck emission control systems
are covered for the first
7 years or 70,000 miles,
whichever comes first.

Black plate (4,1)Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-7639775) - 2015 - CRC - 6/13/14
4 New Vehicle Limited Warranty
GM will provide for repairs to the
vehicle during the warranty period in
accordance with the following terms,
conditions, and limitations.
What Is Covered
Warranty Applies
This warranty is for GM vehicles
registered in the United States and
normally operated in the United
States or Canada, and is provided
to the original and any subsequent
owners of the vehicle during the
warranty period.
Repairs Covered
The warranty covers repairs to
correct any vehicle defect, not slight
noise, vibrations, or other normal
characteristics of the vehicle related
to materials or workmanship
occurring during the warranty
period. Needed repairs will be
performed using new,
remanufactured, or refurbished
parts.No Charge
Warranty repairs, including towing,
parts, and labor, will be made at no
charge.
Obtaining Repairs
To obtain warranty repairs, take the
vehicle to a Cadillac dealer facility
within the warranty period and
request the needed repairs.
Reasonable time must be allowed
for the dealer to perform necessary
repairs.
Warranty Period
The warranty period for all
coverages begins on the date the
vehicle is first delivered or put in
use and ends at the expiration of
the coverage period.
Bumper-to-Bumper Coverage
The complete vehicle is covered for
4 years or 50,000 miles, whichever
comes first, except for other
coverages listed here under
“WhatIs Covered”
and those items listed
under “What Is Not Covered” later in
this section.
Powertrain Coverage
The powertrain is covered for
6 years or 70,000 miles, whichever
comes first, except for other
coverages listed here under “What
Is Covered” and those items listed
under “What Is Not Covered” later in
this section.
Engine Coverage includes: All
internally lubricated parts, engine oil
cooling hoses and lines. Also
included are all actuators and
electrical components internal to the
engine (e.g., Active Fuel
Management Valve Lifter Oil
Manifold) cylinder head, block,
timing gears, timing chain, timing
cover, oil pump/oil pump housing,
OHC carriers, valve covers, oil pan,
seals, gaskets, manifolds, flywheel,
water pump, harmonic balancer,
engine mount, turbocharger, and
supercharger. Timing belts, and
other associated components

Black plate (5,1)Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-7639775) - 2015 - CRC - 6/13/14
New Vehicle Limited Warranty 5
required in the timing belt service
replacement procedure are covered
until the first scheduled
maintenance interval.
Exclusions:Excluded from the
powertrain coverage are sensors,
wiring, connectors, engine radiator,
coolant hoses, coolant, and heater
core. Coverage on the engine
cooling system begins at the inlet to
the water pump and ends with the
thermostat housing and/or outlet
that attaches to the return hose.
Also excluded is the starter motor,
entire pressurized fuel system
(in-tank fuel pump, pressure lines,
fuel rail(s), regulator, injectors, and
return line) as well as the Engine/
Powertrain Control Module and/or
module programming.
Transmission/Transaxle Coverage
includes: All internally lubricated
parts, case, torque converter,
mounts, seals, and gaskets as well
as any electrical components
internal to the transmission/ transaxle. Also covered are any
actuators directly connected to the
transmission (slave cylinder, etc.).
Exclusions:
Excluded from the
powertrain coverage are
transmission cooling lines, hoses,
radiator, sensors, wiring, and
electrical connectors. Also excluded
are the clutch and pressure plate as
well as any Transmission Control
Module and/or module
programming.
Transfer Case Coverage includes:
All internally lubricated parts, case,
mounts, seals, and gaskets as well
as any electrical components
internal to the transfer case. Also
covered are any actuators directly
connected to the transfer case as
well as encoder motor.
Exclusions: Excluded from the
powertrain coverage are transfer
case cooling lines, hoses, radiator,
sensors, wiring, and electrical
connectors as well as the transfer
case control module and/or module
programming. Drive Systems Coverage
includes:
All internally lubricated
parts, final drive housings, axle
shafts and bearings, constant
velocity joints, propeller shafts, and
universal joints. All mounts,
supports, seals, and gaskets as well
as any electrical components
internal to the drive axle. Also
covered are any actuators directly
connected to the drive axle (e.g.,
front differential actuator).
Exclusions: Excluded from the
powertrain coverage are all wheel
bearings, drive wheel front and rear
hub bearings, locking hubs, drive
system cooling, lines, hoses,
radiator, sensors, wiring, and
electrical connectors related to drive
systems as well as any drive system
control module and/or module
programming.

Black plate (15,1)Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-7639775) - 2015 - CRC - 6/13/14
Things to Know About the New Vehicle Limited Warranty 15
Warranty Repairs–
Component Exchanges
In the interest of customer
satisfaction, GM may offer
exchange service on some vehicle
components. This service is
intended to reduce the amount of
time your vehicle is not available for
use due to repairs. Components
used in exchange are service
replacement parts that may be new,
remanufactured, or refurbished.
Remanufactured parts meet GM
approved service part requirements
and are made from previously used
components in a process that
involves disassembly, inspection,
cleaning, update of software and
replacement of parts as appropriate,
testing and reassembly.
Refurbished parts meet GM
approved service part requirements
and are previously used parts that
are inspected, cleaned, tested, and
repackaged. All exchange components used
meet GM standards and are
warranted the same as new
components. Examples of the types
of components that might be
serviced in this fashion include:
engine and transmission
assemblies, instrument cluster
assemblies, radios, compact disc
players, batteries, and powertrain
control modules.
Warranty Repairs
–Recycled
Materials
Environmental Protection Agency
(EPA) guidelines and GM support
the capture, purification, and reuse
of automotive air conditioning
refrigerant gases and engine
coolant. As a result, any repairs GM
may make to your vehicle may
involve the installation of purified
reclaimed refrigerant and coolant.
Tire Service
Any authorized Cadillac or tire
dealer for your brand of tires can
assist you with tire service. If, after contacting one of these dealers, you
need further assistance or you have
questions, contact the Cadillac
Customer Assistance Center. The
toll-free telephone numbers are
listed under
Customer Assistance
Offices on page 36.
Aftermarket Engine
Performance Enhancement
Products and Modifications
Some aftermarket engine
performance products and
modifications promise a way to
increase the horsepower and torque
levels of your vehicle’s powertrain.
You should be aware that these
products may have detrimental
effects on the performance and life
of the engine, exhaust emission
system, transmission, and
drivetrain. Engine power
enhancement products may enable
the engine to operate at horsepower
and torque levels that could
damage, create failure, or reduce
the life of the engine, engine
emission system, transmission, and

Black plate (16,1)Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-7639775) - 2015 - CRC - 6/13/14
16 Things to Know About the New Vehicle Limited Warranty
drivetrain. Damage, failure,
or reduced life of the engine,
transmission, emission system,
drivetrain or other vehicle
components caused by aftermarket
engine performance enhancement
products or modifications may not
be covered under your vehicle
warranty.
After-Manufacture
“Rustproofing”
Your vehicle was designed and built
to resist corrosion. Application of
additional rust-inhibiting materials is
neither necessary nor required
under the Sheet Metal Coverage.
GM makes no recommendations
concerning the usefulness or value
of such products.
Application of after-manufacture
rustproofing products may create an
environment which reduces the
corrosion resistance built into your
vehicle. Repairs to correct damagecaused by such applications are not
covered under your New Vehicle
Limited Warranty.
Paint, Trim, and Appearance
Items
Defects in paint, trim, upholstery,
or other appearance items are
normally corrected during new
vehicle preparation. If you find any
paint or appearance concerns,
advise your dealer as soon as
possible. Your owner manual has
instructions regarding the care of
these items.
Vehicle Operation and Care
Considering the investment you
have made in your Cadillac, we
know you will want to operate and
maintain it properly. We urge you to
follow the maintenance instructions
in your owner manual.
If you have questions on how to
keep your vehicle in good working
condition, see your Cadillac dealer,
the place many customers chooseto have their maintenance work
done. You can rely on your Cadillac
dealer to use the proper parts and
repair practices.
Maintenance and Warranty
Service Records
Retain receipts covering
performance of regular
maintenance. Receipts can be very
important if a question arises as to
whether a malfunction is caused by
lack of maintenance or a defect in
material or workmanship.
A
“Maintenance Record” is provided
in the maintenance schedule
section of the owner manual for
recording services performed.
The servicing dealer can provide a
copy of any warranty repairs for
your records.
Chemical Paint Spotting
Some weather and atmospheric
conditions can create a chemical
fallout. Airborne pollutants can fall
upon and adhere to painted

Black plate (20,1)Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-7639775) - 2015 - CRC - 6/13/14
20 Emission Control Systems Warranty
The emission warranty on your
vehicle is issued in accordance with
the U.S. Federal Clean Air Act.
Defects in material or workmanship
in GM emission parts may
also be covered under the New
Vehicle Limited Warranty
Bumper-to-Bumper coverage. There
may be additional coverage on GM
diesel engine vehicles. In any case,
the warranty with the broadest
coverage applies.
What Is Covered
The parts covered under the
emission warranty are listed under
the“Emission Warranty Parts List”
later in this section.
How to Determine the
Applicable Emissions Control
System Warranty
State and Federal agencies may
require a different emission control
system warranty depending on:
.Whether the vehicle conforms to
regulations applicable to light
duty or heavy duty emission
control systems.
.Whether the vehicle conforms to
or is certified for California
regulations in addition to U.S.
EPA Federal regulations.
All vehicles are eligible for Federal
Emissions Control System Warranty
Coverage. If the emissions control
label contains language stating the
vehicle conforms to California
regulations, the vehicle is also
eligible for California Emissions
Control System Warranty Coverage.
Federal Emission Control
System Warranty
Federal Warranty Coverage
.Car or Light Duty Truck with a
Gross Vehicle Weight
Rating (GVWR) of 8,500 lbs.
or less
‐ 2 years or 24,000 miles and
8 years or 80,000 miles for the
catalytic converter, vehicle/
powertrain control module,
transmission control module or
other onboard emissions
diagnostic device, including
emission-related software,
whichever comes first.
.Light Duty Truck equipped with
Heavy Duty Gasoline Engine
and with a Gross Vehicle Weight
Rating (GVWR) greater than
8,500 lbs.
‐5 years or 50,000 miles,
whichever comes first.

Black plate (21,1)Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-7639775) - 2015 - CRC - 6/13/14
Emission Control Systems Warranty 21
.Light Duty Truck equipped with
Heavy Duty Diesel Engine and
with a Gross Vehicle Weight
Rating (GVWR) greater than
8,500 lbs.
‐5 years or 50,000 miles,
whichever comes first.
Federal Emission Defect Warranty
GM warrants to the owner the
following:
.The vehicle was designed,
equipped, and built so as to
conform at the time of sale with
applicable regulations of the
Federal Environmental
Protection Agency (EPA).
.The vehicle is free from defects
in materials and workmanship
which cause the vehicle to fail to
conform with those regulations
during the emission warranty
period.
Emission-related defects in the
genuine GM parts listed under the
Emission Warranty Parts List, including related diagnostic costs,
parts, and labor are covered by this
warranty.
Federal Emission Performance
Warranty
Some states and/or local
jurisdictions have established
periodic vehicle Inspection and
Maintenance (I/M) programs to
encourage proper maintenance of
your vehicle. If an EPA-approved
I/M program is enforced in your
area, you may also be eligible for
Emission Performance Warranty
coverage when all three of the
following conditions are met:.The vehicle has been
maintained and operated in
accordance with the instructions
for proper maintenance and use
set forth in the owner manual
supplied with your vehicle.
.The vehicle fails an
EPA-approved I/M test during
the emission warranty period.
.The failure results, or will result,
in the owner of the vehicle
having to bear a penalty or other
sanctions, including the denial of
the right to use the vehicle,
under local, state, or federal law.
GM warrants that your dealer will
replace, repair, or adjust to GM
specifications, at no charge to you,
any of the parts listed under
Emission Warranty Parts List on
page 25, which may be necessary
to conform to the applicable
emission standards. Non-GM parts
labeled “Certified to EPA Standards”
are covered by the Federal
Emission Performance Warranty.
California Emission Control
System Warranty
This section outlines the emission
warranty that GM provides for your
vehicle in accordance with the
California Air Resources Board.
Defects in material or workmanship
in GM emission parts may
also be covered under the New
Vehicle Limited Warranty

Black plate (22,1)Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-7639775) - 2015 - CRC - 6/13/14
22 Emission Control Systems Warranty
Bumper-to-Bumper coverage. There
may be additional coverage on GM
diesel engine vehicles. In any case,
the warranty with the broadest
coverage applies.
This warranty applies if your vehicle
meets both of the following
requirements:
.Your vehicle is registered in
Californiaor other states
adopting California emission
and warranty regulations.*
.Your vehicle is certified for sale
in California as indicated on the
vehicle's emission control
information label.
* Important: Connecticut,
Delaware, Maine, Maryland,
Massachusetts, New Jersey,
Oregon, Pennsylvania, Rhode
Island, Vermont, and Washington
have California Emissions Warranty
coverage. (New York adopted
California emission standards, but
not the California Emissions Warranty. The Federal Emissions
Control Warranty applies to all
non-PZEV vehicles in New York.)
California Partial Zero Emission
Vehicles (PZEV) have extended
coverage on all emission-related
parts.
Important:
California, Connecticut,
Maine, Maryland, Massachusetts,
New Jersey, New York, Rhode
Island, and Vermont have PZEV
Emission Warranty Coverage.
(Oregon has PZEV Hybrid battery
10 years/150,000 mile
coverage only).
Your Rights and Obligations (For
Vehicles Subject to California
Exhaust Emission Standards)
The California Air Resources Board
and General Motors are pleased to
explain the emission control system
warranty on your vehicle. In
California, new motor vehicles must
be designed, built, and equipped to
meet the state's stringent anti-smog
standards. GM must warrant the emission control system on your
vehicle for the periods of time and
mileage listed provided there has
been no abuse, neglect, or improper
maintenance of your vehicle. Your
vehicle's emission control system
may include parts such as the fuel
injection system, ignition system,
catalytic converter, and engine
computer. Also included are hoses,
belts, connectors, and other
emission-related assemblies.
Where a warrantable condition
exists, GM will repair your vehicle at
no cost to you including diagnosis,
parts, and labor.
California Emission Defect and
Emission Performance Warranty
Coverage
For cars and trucks with light duty or
medium duty emissions:
.For 3 years or 50,000 miles,
whichever comes first:
‐
If your vehicle fails a smog
check inspection, GM will
make all necessary repairs

Black plate (25,1)Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-7639775) - 2015 - CRC - 6/13/14
Emission Warranty Parts List 25
The emission parts listed here are
covered under the Emission Control
System Warranty. The terms are
explained in theEmission Control
Systems Warranty on page 20
under “Federal Emission Control
System Warranty” and the
“California Emission Control System
Warranty.”
Important: Certain parts may be
covered beyond these warranties if
shown with asterisk(s) as follows:
.(*) 7 years/70,000 miles,
whichever comes first, California
Emission Control System
Warranty coverage.
.(**) 8 years/80,000 miles,
whichever comes first, Federal
Emission Control System
Warranty coverage. (Also
applies to California certified
light duty and medium duty
vehicles.)
All listed parts 15 years/
150,000 miles, whichever comes
first, on California PZEV (NU6) vehicles registered in a PZEV state
except Hybrid batteries and Hybrid
A/C compressors, which are
covered for 10 years/150,000 miles,
whichever comes first.
Powertrain Control System
Camshaft Position Actuator *
Camshaft Position Actuator Valve
Coolant Sensor
Data Link Connector
Engine Control Module (ECM) **
Engine Coolant Temperature Sensor
Fuel Control Module **
Humidity Sensor
Intake Air Temperature Sensor
Malfunction Indicator Lamp
Manifold Absolute Pressure Sensor
Mass Air Flow Sensor
Outside Air Temperature Sensor
Oxygen Sensor(s)
Powertrain Control Module (PCM) **Throttle Position Sensor
Vehicle Control Module (VCM) **
Vehicle Speed Sensor
Wheel Speed Sensor
Transmission Controls and
Torque Management
Control Solenoids and Pressure
Switches
Clutch Solenoids and Switches
Park/Neutral Switch
Transmission Control Module **
Transmission Fluid Temperature
Sensor
Transmission Speed Sensors
Fuel Management System
AFM Fuel Pump Power Module
AFM Exhaust Valves and Controller
Diesel Fuel Injection Pump *
Diesel Direct Fuel Injector
Assembly*
Fuel Injector