radio CADILLAC CTS 2017 3.G Warranty Guide

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-9659150) - 2017 - CRC - 5/24/16
New Vehicle Limited Warranty 9
Damage Due to Contaminated,
Improper, or Poor Quality Fuel
Poor fuel quality or incorrect fuel
may cause driveability problems
such as hesitation, lack of power,
stalling, or failure to start. They may
also degrade functionality of critical
exhaust emissions components
such as spark plugs, oxygen
sensors, and the catalytic converter.
Damage from poor fuel quality,
water contamination, or if the
vehicle requires premium fuel,
operating the vehicle on gasoline
with a Pump Octane less than a 91
(R+M)/2, may not be covered.
Prohibited fuels are: Gasolines
containing any methanol, MMT, an
organometallic octane enhancing
additive, and/or fuels containing
more than 15% ethanol in non-Flex
Fuel Vehicles (FFV).
Please refer to your owner manual
under“Fuel,” for additional
recommendations, including the use
of TOP TIER Detergent Gasoline.
Additional information can also be
found at: www.toptiergas.com/
index.html. Damage Due to Impact, Use,
or the Environment
Windshield or glass cracks, chips,
or scratches due to impact are not
covered. Windshield cracks will be
covered for the first 12 months,
regardless of mileage if caused by
defects in material or workmanship.
Lights, lenses, mirrors, paint, grille,
moldings, and trim are not covered
for cracks, chips, scratches, dents,
dings, and punctures or tears as a
result of impact with other objects or
road hazards. In addition, cracks,
chips, scratches, or other damage
to the face of a radio or instrument
cluster from impact or foreign
objects are not covered.
Third Party Externally Connected
Electrical Products
This warranty does not apply to
hardware or software of a third party
device that is connected to the
vehicle or its components, even if
integrated or delivered with the
vehicle. GM is not responsible for
the quality or accuracy of any
information, or service accessed
through or from any third partydevice or platform. Software
distributed by GM inside or outside
the vehicle (including, but not limited
to system software or applications)
is not covered by this Warranty. GM
does not warrant that connections
to, from or through the vehicle will
be uninterrupted or error-free. Also,
the user should back-up their data
and information frequently. GM is
not responsible for any loss or
damage to data or information made
available in connection with the use
of the vehicle. In addition, this
Warranty does not apply: (a) to
consumable parts that are designed
to diminish over time, unless failure
has occurred due to a defect in
materials or workmanship; (b) to
damage caused by use with another
product or service; (c) to damage
caused by a third party device or
service (including upgrades and
expansions), or (d) to obsolescence
or lack of utility due to
incompatibility with future versions
of external hardware or software,
including, but not limited to mobile
devices.

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-9659150) - 2017 - CRC - 5/24/16
Things to Know About the New Vehicle Limited Warranty 13
Warranty Repairs–
Component Exchanges
In the interest of customer
satisfaction, Cadillac may offer
exchange service on some vehicle
components. This service is
intended to reduce the amount of
time your vehicle is not available for
use due to repairs. Components
used in exchange are service
replacement parts that may be new,
remanufactured, or refurbished.
Remanufactured parts meet
Cadillac approved service part
requirements and are made from
previously used components in a
process that involves disassembly,
inspection, cleaning, update of
software and replacement of parts
as appropriate, testing and
reassembly.
Refurbished parts meet Cadillac
approved service part requirements
and are previously used parts that
are inspected, cleaned, tested, and
repackaged.
All exchange components used
meet Cadillac standards and are
warranted the same as new components. Examples of the types
of components that might be
serviced in this fashion include:
engine and transmission
assemblies, instrument cluster
assemblies, radios, compact disc
players, batteries, and powertrain
control modules.
Warranty Repairs
–Recycled
Materials
Environmental Protection Agency
(EPA) guidelines and Cadillac
support the capture, purification,
and reuse of automotive air
conditioning refrigerant gases and
engine coolant. As a result, any
repairs Cadillac may make to your
vehicle may involve the installation
of purified reclaimed refrigerant and
coolant.
Tire Service
Any authorized Cadillac or tire
dealer for your brand of tires can
assist you with tire service. If, after
contacting one of these dealers, you
need further assistance or you have
questions, contact the Cadillac
Customer Assistance Center. The toll-free telephone numbers are
listed under
Customer Assistance
Offices 033.
Aftermarket Engine
Performance Enhancement
Products and Modifications
Some aftermarket engine
performance products and
modifications promise a way to
increase the horsepower and torque
levels of your vehicle’s powertrain.
You should be aware that these
products may have detrimental
effects on the performance and life
of the engine, exhaust emission
system, transmission, and
drivetrain. Engine power
enhancement products may enable
the engine to operate at horsepower
and torque levels that could
damage, create failure, or reduce
the life of the engine, engine
emission system, transmission, and
drivetrain. Damage, failure,
or reduced life of the engine,
transmission, emission system,
drivetrain or other vehicle
components caused by aftermarket
engine performance enhancement