CADILLAC CTS V 2005 1.G Owners Manual

Mexico, Central America and
Caribbean Islands/Countries
(Except Puerto Rico and U.S. Virgin
Islands) — Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Reimbursement
Program
This program, available to qualied applicants, can
reimburse you up to $1,000 toward eligible aftermarket
driver’s or passenger’s adaptive equipment you may
require for your vehicle, such as hand controls and
wheelchair/scooter lifts.
The offer is available for a limited period of time from
the date of vehicle purchase/lease. For more details, or
to determine your vehicle’s eligibility, visit
gmmobility.com or call the GM Mobility Assistance
Center at 1-800-323-9935. Text telephone (TTY) users,
call 1-800-833-9935.GM of Canada also has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for details. TTY users call
1-800-263-3830.
Roadside Service
Cadillac’s exceptional Roadside Service is more than an
auto club or towing service. It provides every Cadillac
owner with the advantage of contacting a Cadillac
advisor and, where available, a Cadillac trained dealer
technician who can provide on-site service.
Each technician travels with a specially equipped
service vehicle complete with the necessary Cadillac
parts and tools required to handle most roadside repairs.
Cadillac Roadside Service
®can be reached by dialing
1-800-882-1112, 24 hours a day, 365 days a year. This
service is provided at no charge for any warranty-covered
situation and for a nominal charge if the Cadillac is no
longer under warranty. Roadside Service is available only
in the United States and Canada.
7-5

Cadillac Owner Privileges™
Roadside Service provides several Cadillac Owner
Privileges™ at “no charge,” throughout yourCadillac
Warranty Period — 48 months/50,000 miles (80 000 km).
Emergency Road Service is performed on site for the
following situations:
Towing Service
Battery Jump Starting
Lock Out Assistance
Fuel Delivery
Flat Tire Change (Covers change only)
Trip Interruption — If your trip is interrupted due to
a warranty failure, incidental expenses may be
reimbursed during the 48 months/50,000 miles
(80 000 km) warranty period. Items covered
are hotel, meals, and rental car.
Roadside Service Availability
Wherever you drive in the United States or Canada, an
advisor is available to assist you over the phone.
A dealer technician, if available, can travel to your
location within a 30 mile (50 km) radius of a participating
Cadillac dealership. If beyond this radius, we will
arrange to have your car towed to the nearest Cadillac
dealership.
Reaching Roadside Service
Dial the toll-free Roadside Service number:
1-800-882-1112. A Roadside Service Advisor will
assist you and request the following information:
A description of the problem
Name, home address, home telephone number
Location of your Cadillac and number you are
calling from
The model year, Vehicle Identication
Number (VIN), mileage, and date of delivery
Roadside Service for the Hearing or
Speech Impaired
Roadside Service is prepared to assist owners who
have hearing difficulties or are speech impaired.
Cadillac has installed special telecommunication
devices called Text Telephone (TTY) in the Roadside
Service Center.
Any customer who has access to a (TTY) or a
conventional teletypewriter can communicate with
Cadillac by dialing from the United States or Canada
1-888-889-2438 — daily, 24 hours.
7-6

Courtesy Transportation
Cadillac has always exemplied quality and value in its
offering of motor vehicles. To enhance your ownership
experience, we and our participating dealers are
proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required. This will
reduce your inconvenience during warranty repairs.
Scheduling Service Appointments
When your vehicle requires warranty service, you
should contact your dealer and request an appointment.
By scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership, let
them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle
off for service, you are urged to do so as early in
the work day as possible to allow for same day repair.
Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait Cadillac
helps minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide you with shuttle
service to get you to your destination with minimal
interruption of your daily schedule. This includes a one
way or round trip shuttle service to a destination up
to 10 miles (16 km) from the dealership.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
reimbursement of up to a ve-day maximum may be
available for the use of public transportation such as a
taxi or bus. In addition, should you arrange transportation
through a friend or relative, reimbursement for
reasonable fuel expenses of up to a ve-day maximum
may be available. Claim amounts should reect actual
costs and be supported by original receipts.
7-7

Courtesy Rental Vehicle
Your GM dealer may arrange to provide you with a
courtesy rental vehicle or reimburse you for a rental
vehicle that you obtain if your vehicle is kept for
a warranty repair. Reimbursement will be limited to a
maximum of $40 a day and must be supported by
receipts. This requires that you sign and complete a
rental agreement and meet state, local and rental
vehicle provider requirements. Requirements vary and
may include minimum age requirements, insurance
coverage, credit card, etc. You are responsible for fuel
usage charges and may also be responsible for
taxes, levies, usage fees, excessive mileage, or rental
usage beyond the completion of the repair.
Generally it is not possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
Courtesy Transportation is available during the
Bumper-to-Bumper warranty coverage period,
but it is not part of the New Vehicle Limited Warranty.
A separate booklet entitledWarranty and Owner
Assistance Informationfurnished with each new vehicle
provides detailed warranty coverage information.Courtesy Transportation is available only at participating
dealers and all program options, such as shuttle
service, may not be available at every dealer. Please
contact your dealer for specic information about
availability. All Courtesy Transportation arrangements
will be administered by appropriate dealer personnel.
Canadian Vehicles:For warranty repairs during
the Complete Vehicle Coverage period of the General
Motors of Canada New Vehicle Limited Warranty,
alternative transportation may be available under the
Courtesy Transportation Program. Please consult
your dealer for details.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
7-8

Vehicle Data Collection and Event
Data Recorders
Your vehicle, like other modern motor vehicles, has a
number of sophisticated computer systems that monitor
and control several aspects of the vehicle’s performance.
Your vehicle uses on-board vehicle computers to monitor
emission control components to optimize fuel economy,
to monitor conditions for airbag deployment and, if so
equipped, to provide anti-lock braking and to help the
driver control the vehicle in difficult driving situations.
Some information may be stored during regular
operations to facilitate repair of detected malfunctions;
other information is stored only in a crash event by
computer systems, such as those commonly called event
data recorders (EDR).
In a crash event, computer systems, such as the Airbag
Sensing and Diagnostic Module (SDM) in your vehicle
may record information about the condition of the vehicle
and how it was operated, such as data related to
engine speed, brake application, throttle position, vehicle
speed, safety belt usage, airbag readiness, airbag
performance, and the severity of a collision. This
information has been used to improve vehicle crash
performance and may be used to improve crash
performance of future vehicles and driving safety. Unlike
the data recorders on many airplanes, these on-board
systems do not record sounds, such as conversation of
vehicle occupants.To read this information, special equipment is needed
and access to the vehicle or the device that stores
the data is required. GM will not access information
about a crash event or share it with others other than:with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee,
in response to an official request of police or similar
government office,
as part of GM’s defense of litigation through the
discovery process, or
as required by law.
In addition, once GM collects or receives data, GM may:
use the data for GM research needs,
make it available for research where appropriate
condentiality is to be maintained and need is
shown, or
share summary data which is not tied to a specic
vehicle with non-GM organizations for research
purposes.
7-9

Others, such as law enforcement, may have access to
the special equipment that can read the information
if they have access to the vehicle or the device
that stores the data.
If your vehicle is equipped with OnStar
®, please check
the OnStar®subscription service agreement or
manual for information on its operations and data
collection.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you
should immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to notifying
General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it nds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer, or
General Motors.To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in
the Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the hotline.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may call them at
1-800-333-0510 or write to:
Transport Canada
Place de Ville Tower C
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
7-10

Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you will notify
us. Please call us at 1-800-458-8006, or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, please call us at 1-888-446-2000. Or, write:
Canadian Cadillac Customer Communication Centre,
163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle suspension,
brakes, electrical, steering, body, etc.
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair service
procedures, adjustments, and specications for GM
transmissions, transaxles, and transfer cases.
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
7-11

Owner’s Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
7-12

A
Accessory Power Outlets.................................3-25
Adding Equipment to Your Airbag-Equipped
Vehicle.......................................................1-64
Additives, Fuel................................................. 5-6
Add-On Electrical Equipment............................5-95
Air Cleaner/Filter, Engine.................................5-21
Air Conditioning..............................................3-27
Airbag
Passenger Status Indicator...........................3-39
Readiness Light..........................................3-38
Airbag Sensing and Diagnostic Module (SDM)...... 7-9
Airbag System................................................1-50
Adding Equipment to Your Airbag-Equipped
Vehicle...................................................1-64
How Does an Airbag Restrain?......................1-58
Passenger Sensing System...........................1-60
Servicing Your Airbag-Equipped Vehicle..........1-64
What Makes an Airbag Inate?......................1-58
What Will You See After an Airbag Inates?....1-58
When Should an Airbag Inate?....................1-56
Where Are the Airbags?...............................1-52
Antenna, Diversity Antenna System..................3-108
Antenna, XM™ Satellite Radio Antenna
System.....................................................3-108
Anti-Lock Brake System (ABS)........................... 4-6
Anti-Lock Brake, System Warning Light..............3-42Appearance Care............................................5-86
Aluminum or Chrome-Plated Wheels..............5-91
Care of Safety Belts....................................5-89
Chemical Paint Spotting...............................5-93
Cleaning Exterior Lamps/Lenses....................5-90
Fabric/Carpet..............................................5-86
Finish Care.................................................5-90
Finish Damage............................................5-92
Glass Surfaces............................................5-89
Instrument Panel.........................................5-88
Interior Plastic Components...........................5-88
Leather......................................................5-88
Sheet Metal Damage...................................5-92
Speaker Covers..........................................5-89
Tires..........................................................5-92
Underbody Maintenance...............................5-93
Vehicle Care/Appearance Materials................5-93
Vinyl..........................................................5-88
Washing Your Vehicle...................................5-90
Weatherstrips..............................................5-89
Windshield and Wiper Blades........................5-91
Wood Panels..............................................5-89
Ashtrays........................................................3-26
Audio System(s).............................................3-88
Audio Steering Wheel Controls....................3-105
Care of Your CD Player..............................3-107
Care of Your CDs......................................3-107
Diversity Antenna System............................3-108
1

Audio System(s) (cont.)
Navigation/Radio System, see Navigation
Manual.................................................3-105
Radio with CD............................................3-89
Setting the Time..........................................3-88
Theft-Deterrent Feature...............................3-105
Understanding Radio Reception...................3-106
XM™ Satellite Radio Antenna System...........3-108
Automatic Transmission
Fluid..........................................................5-22
Operation...................................................2-26
B
Battery..........................................................5-41
Exterior Lighting Battery Saver......................3-23
Before Leaving on a Long Trip.........................4-24
Brake
Anti-Lock Brake System (ABS)........................ 4-6
Emergencies................................................ 4-8
Panic Assist................................................4-12
Parking......................................................2-33
System Warning Light..................................3-41
Brakes..........................................................5-38
Braking........................................................... 4-5
Braking in Emergencies..................................... 4-8
Break-In, New Vehicle.....................................2-21Bulb Replacement...........................................5-49
Back-Up and License Plate Lamps.................5-51
Front Turn Signal and Fog Lamps..................5-50
Halogen Bulbs............................................5-49
High Intensity Discharge (HID) Lighting...........5-49
Replacement Bulbs......................................5-52
Taillamps, Turn Signal, Stoplamps and
Sidemarker Lamps...................................5-50
Buying New Tires...........................................5-69
C
California Fuel.................................................. 5-6
Canadian Owners................................................ ii
Capacities and Specications..........................5-107
Carbon Monoxide...................2-11, 2-38, 4-28, 4-40
Care of
Safety Belts................................................5-89
Your CD Player.........................................3-107
Your CDs .................................................3-107
Center Console Storage Area...........................2-50
Chains, Tire...................................................5-74
Charging System Light....................................3-41
Check
Engine Light...............................................3-45
Engine Oil Pressure Message.......................3-56
Checking Things Under the Hood......................5-10
2