phone CADILLAC DEVILLE 1995 7.G Owners Manual

Downloaded from www.Manualslib.com manuals search engine Tips about Your Audio System
Be aware that hearing damage from loud noise is almost undetectable
until it is too late. Your hearing can adapt to higher volumes of sound.
Sound that
seems normal can be loud and harmful to your hearing. Take
precautions by adjusting the volume control on your radio to a safe sound
level before
your hearing adapts to it.
To hclp avoid hearing loss or damage:
0 Adjust the volume control to the lowest setting.
0 Increase volume slowly until you hear comfortably and clearly.
~~ ~~~~~~~~~
NOTICE:
Before you add any sound equipment to your vehicle -- like a
tape player, CB radio, mobile telephone or two-way radio
-- be
sure you can add what you want.
If you can, it's very important
to do it properly. Added sound equipment may interfere with the
operation
of your vehicle's engine, Delco" radio or other
systems, and even damage them. And, your vehicle's systems
may interfere with the operation of sound equipment that has
~ been added improperly.
So before adding sound equipment, check with your dealer and
be sure to check Federal rules covering mobile radio
and
telephone units.
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Downloaded from www.Manualslib.com manuals search engine Hydrupluning
Hydroplaning is dangerous. So much water can build up under your tires
that they can actually ride
on the water. This can happen if the road is wet
enough and you’re going fast enough. When your vehicle
is hydroplaning,
it has little or no contact with the road.
Hydroplaning doesn’t happen often. But it can if your tires haven‘t much
tread or
if the pressure in one or more is low. It can happen if a lot of
water
is standing on the road. If you can see reflections from trees,
telephone poles,
or other vehicles, and raindrops ‘‘dimple’‘ the water‘s
surface, there could be hydroplaning.
Hydroplaning
usually happens at higher speeds. There just isn‘t a hard
and fast
rule about hydroplaning. The best advice is to slow down when it
is raining.
Some Other Rainy Weather Tips
0 Turn on your low beam headlamps -- not just your parking lamps -- to
help
make you more visible to others.
Besides slowing down, allow some extra following distance. And be
especially careful when you pass another vehicle. Allow yourself more
clear
room ahead, and be prepared to have your view restricted by
road spray.
Have good tires with proper tread depth. (See “Tires” in the Index.)
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Downloaded from www.Manualslib.com manuals search engine Roadside Service represents the spirit of luxury leadership at Cadillac
Motor Car Division. We hope the need never arises, but if it does,
Roadside Service is there for you!! Roadside Service covers you on the
road, far from home, all day and night, weekends and holidays. THERE
ARE NO MEMBERSHIP OR ENROLLMENT CHARGES. Any
Cadillac is eligible under this program.
-
- ROADSIDE SERV'CE AVMLABILITY -
TYPE
OF ASSISTAFdCE
Phone Advisor
Dealer Technician
Towing
Battery Jump Start
Lockout Assistance
Fuel Delivery
Tire Change
DAILY INCLUDING
HOLIDAYS
~
8 a.m. - 12 midnight I
24 Hours
Cadillac Roadside Service is just one of your Cadillac Owner Privilegessm
that leads
to peace of mind.
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Downloaded from www.Manualslib.com manuals search engine What Will Roadside Service Cost You ? ? ?
There is no cost to call the toll-free Roadside Service number. Many
times Roadside Advisors can assist you over the phone.
There is no cost for Roadside Service if the repair is under warranty or the
provided service is one of the covered Emergency Road Services.
If a dealership Service Technician travels toyour location, and the spair is
not covered under warran@, there is a nominal service fee to cover the
technician’s travel
to and fromyour location. Labor is charged at one and
one half times the Cadillac dealership retail labor rate, with a 30 minute
minimum. There is also a charge for any parts used and a mileage fee if the
technician travels beyond
30 miles,
How Do You Pay For Roadside Service . 373 e .
Payment is due at the time services are performed if it is determined they
are non-warranty related. Payment may be made by cash, personal check
or any major credit card honored
by the participating Cadillac dealership,
tow service or locksmith.
In some instances where warranty determiflation cannot be made, the
charges must still be paid. Retain the bill and submit it to an authorized
Cadiliac dealership Service Department
for review. If the repair is
determined to be covered b; warranty the dealer will expedite
reimbursement directly
to you,
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Downloaded from www.Manualslib.com manuals search engine Mere Is Roadside Sewice Available ? ? ?
Whereveryou drive in the United States or Canada, an advisor is available
to assist you over the phone. If needed, a dealer technician will travel to
your location within a 30 miles/fiO kilometers radius, of a participating
Cadillac
dealership. If beyond this radius, we will arrange to have your car
towed to the nearest Cadillac
dealership.
Huw Do You Reach Roadside Service ? ? 1
Dial the toll-free Roadside Service number: 1-800-882-1112. An
experienced Roadside Service Advisor will assist YOU and request the
following information:
e
0
0
a
A description of the problem
Name, home address,
home telephone number
Location of your Cadillac, and number you are
calling from
The model yea4 vehicle identification number;
and date of delivery
. \..
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Downloaded from www.Manualslib.com manuals search engine For prompt assistance, please have the following information available to
L give the Customer Assistance Representative:
Your name, address, home
and business telephone numbers
Vehicle Identification Number
(This is available from the vehicle
registration or title, or the plate
at the left top of the instrument panel
and visible through the windshield.)
Dealer name
and location
Vehicle delivery datu and prcsent mileage
Nature
of concern
We encourage
you to call the toll-free number listed previously in order to
give your inquiry prompt attention. However, if you wish to write
Cadillac, write to:
Cadillac Consumer Relations
Center
Cadillac Motor Car Division
30009 Van Dyke
PO. Box 9025
Warren, MI 48090-9025
Refer to your Warranty and Owner Assistance Information booklet for
addresses
of Canadian and GM Overseas offices.
When contacting
Cadillac, please retnember that your concern will likely
be resolved in the dealership, using the dealer's facilities, equipment and
personnel. That is why we suggest you follow Step One first if you have a
concern.
ASSISTmCE FOR THE
SPEECH (
To assist customers who have hearing difficulties, Cadillac has installed
special TDD (Telecommunication Devices for the Deaf) equipment
at its
Customer Assistance Center.
Any hearing or speech impaired customer
who has access to a TDD or a conventional teletypewriter (TTY) can
communicate
with C;tdillac by dialing: 1-800-TDD-CMCC. (TDD 11se1-s in
Canada can dial Z -800-263-3830.)
CI
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TICIPA IN AU
L I UTE
SOLUTION PROG *
'I'This program may not be available in all states, depending on state law.
Canadian owners refer to your Warranty and Owner Assistance
Information booklet. General Motors reserves the right to change
eligibility limitations andior to discontinue
its participation in this
program.
Both Cadillac and
our Cadillac dealer are committed to making sure you
are completely satkfied
with your new vehicle. Our experience has shown
that,
if a situation arises where vou feel your concern has not beell
adequately addressed, the Custbmer Satisfaction Procedure describe\
d
earlier
in this section is vely successful.
There may
be instances where an impartial third-party can assist in
arriving at a solution to a disagreement regarding vehicle repairs or
interpretation
of the New Vehicle Limited Warranty. To assist in resolving
these disagreements, Cadillac voluntarily participates
in BBB AUTO
LINE.
BBB AUTO LINE is an out-of-court program administered by the Better
Business Bureau system to settle disputes
between customers and
automobile manufacturers. This program is available free of charge to
customers
who currently own or lease a GM vehicle.
If you are not satisfied after folIo\ving the Customer Satisfaction
Procedure,
you may contact the BBB using the toll-free telephone
number,
or write them at the following address:
BBB
AUTO LINE
Council of Better Business Bureaus
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203
Telephone: 1-800-955-5100
To file a claim, you will be asked to provide your name and address, your
Vehicle Identification Number
(VIN), and a statement of the nature of
your complaint. Eligibility is limited by vehicle age and mileage, and other
factors.
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REPORTING SAFETY DEFECTS TO THE
CmmM GOVERNMENT
If you live in Canada, and you believe that your vehicle has a safety
defect, you should immediately noti@ Transport Canada, in addition to
notifying General Motors of Canada Limited. YCNI may write to:
Transport Canada
Box 8SSO
Ottawa, Ontario K1G 352
REPORTING SA.€?ETYDEFECT§ TO
GENERAL MOTORS
In addition to notifving NHTSA (or Transport Canada) in a situation like
this, we certainly hope you’ll noti@ us. Please call us at our Consumer
Relations Center, 1 -800-4%-8006, or write:
Cadillac Consumer Relations Center
Cadillac
Motor Car Division
30009 Van Dyke
PO. Box 9025
Warren,
MI 48090-9025
In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854
(French). Or: write:
General Motors
of Canada Limited
Customer Assistance Center
1908 Colonel Sam Drive
Oshawa, Ontario
L1H 8P7
SERWCE AND OWNER PUBLICATIONS
Service manuals. service bulletin$ owner‘s manuals and other service
literature
are available for purchase for all current and many past model
General Motors vehicles.
Toll-free telephone numbers for ordering information:
United States
1-800-55 1-41 23
Canada 1-800-668-5539

Downloaded from www.Manualslib.com manuals search engine NOTE: Please fill in order form and MAIL TO:
Post Office Box 07130, Detroit, Michiaan 48207
adillac Service Publications
-~
LL FREE: 1 m800=782=
Monday-Friday 8:OO A.M.-6:00 P.M. EST
If further information is needed, write to the address shown above of call 1-800-782-4356.
Orders cannot be returned without prior authorization. A re-stocking fee may apply.
' ?rices are subject to change without notice and without
incurring obligation.
Please allow adequate time for postal sewice.
L (CUSTOMER NAME) (ATTENTION)
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- NO P.O. BOX NUMBERS) (APT.NO.)
(STATE)
(ZIP CODE)
DAYTIME TELEPHONE NO.
0 Check or Moneyorder payable to Helm, Inc. (USA funds only - do not send cash.)
n Mastercard VISA n Discover Card I
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Expiration
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