service CADILLAC DEVILLE 1999 7.G Workshop Manual

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2. Insert a screwdriver into the slot as shown and press
down to release the wiper blade assembly.
3. Align the wiper arm pin with the hole on the wiper
blade assembly and snap it into place to install.
Tires
Your new vehicle comes with high-quality tires made by
a leading tire manufacturer. If you ever have questions
about your tire warranty and where to obtain service, see
your Cadillac Warranty booklet for details.
CAUTION:
Poorly maintained and improperly used tires
are dangerous.

Overloading your tires can cause
overheating as a result of too much friction.
You could have an air
-out and a serious
accident. See ªLoading Your Vehicleº in
the Index.
CAUTION: (Continued)

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6-45 Tire Inspection and Rotation
Tires should be rotated every 6,000 to 8,000 miles
(10 000 to 13 000 km). Any time you notice unusual
wear, rotate your tires as soon as possible and check
wheel alignment. Also check for damaged tires or
wheels. See ªWhen It's Time for New Tiresº and
ªWheel Replacementº later in this section for
more information.
The purpose of regular rotation is to achieve more
uniform wear for all tires on the vehicle. The first
rotation is the most important. See ªScheduled
Maintenance Servicesº in the Maintenance Schedule
booklet for scheduled rotation intervals.
When rotating your tires, always use the correct rotation
pattern shown here.
Don't include the compact spare tire in your
tire rotation.
After the tires have been rotated, adjust the front and
rear inflation pressures as shown on the Tire
-Loading
Information label. Make certain that all wheel nuts are
properly tightened. See ªWheel Nut Torqueº in
the Index.
CAUTION:
Rust or dirt on a wheel, or on the parts to which
it is fastened, can make wheel nuts become loose
after a time. The wheel could come off and cause
an accident. When you change a wheel, remove
any rust or dirt from places where the wheel
attaches to the vehicle. In an emergency, you can
use a cloth or a paper towel to do this; but be
sure to use a scraper or wire brush later, if you
need to, to get all the rust or dirt off. (See
ªChanging a Flat Tireº in the Index.)

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When It's Time for New Tires
One way to tell when it's
time for new tires is to
check the treadwear
indicators, which will
appear when your tires have
only 1/16 inch (1.6 mm) or
less of tread remaining.
You need a new tire if any of the following statements
are true:

You can see the indicators at three or more places
around the tire.

You can see cord or fabric showing through the
tire's rubber.

The tread or sidewall is cracked, cut or snagged deep
enough to show cord or fabric.
The tire has a bump, bulge or split.

The tire has a puncture, cut or other damage that
can't be repaired well because of the size or location
of the damage.
Buying New Tires
To find out what kind and size of tires you need, look at
the Tire
-Loading Information label.
The tires installed on your vehicle when it was new had
a Tire Performance Criteria Specification (TPC Spec)
number on each tire's sidewall. When you get new tires,
get ones with that same TPC Spec number. That way
your vehicle will continue to have tires that are designed
to give proper endurance, handling, speed rating,
traction, ride and other things during normal service on
your vehicle. If your tires have an all
-season tread
design, the TPC number will be followed by an ªMSº
(for mud and snow).
If you ever replace your tires with those not having a
TPC Spec number, make sure they are the same size,
load range, speed rating and construction type (bias,
bias
-belted or radial) as your original tires.

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6-48
Treadwear
The treadwear grade is a comparative rating based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course.
For example, a tire graded 150 would wear one and a
half (1 1/2) times as well on the government course as a
tire graded 100. The relative performance of tires
depends upon the actual conditions of their use,
however, and may depart significantly from the norm
due to variations in driving habits, service practices and
differences in road characteristics and climate.
Traction
-- AA, A, B, C
The traction grades, from highest to lowest, are AA, A,
B, and C. Those grades represent the tire's ability to stop
on wet pavement as measured under controlled
conditions on specified government test surfaces of
asphalt and concrete. A tire marked C may have poor
traction performance. Warning: The traction grade
assigned to this tire is based on straight
-ahead braking
traction tests, and does not include acceleration,
cornering, hydroplaning, or peak traction characteristics.Temperature
-- A, B, C
The temperature grades are A (the highest), B, and C,
representing the tire's resistance to the generation of
heat and its ability to dissipate heat when tested under
controlled conditions on a specified indoor laboratory
test wheel. Sustained high temperature can cause the
material of the tire to degenerate and reduce tire life, and
excessive temperature can lead to sudden tire failure.
The grade C corresponds to a level of performance
which all passenger car tires must meet under the
Federal Motor Vehicle Safety Standard No. 109.
Grades B and A represent higher levels of performance
on the laboratory test wheel than the minimum required
by law.
Warning: The temperature grade for this tire is
established for a tire that is properly inflated and not
overloaded. Excessive speed, underinflation, or
excessive loading, either separately or in combination,
can cause heat buildup and possible tire failure.

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6-56
Finish Damage
Any stone chips, fractures or deep scratches in the finish
should be repaired right away. Bare metal will corrode
quickly and may develop into a major repair expense.
Minor chips and scratches can be repaired with touch
-up
materials available from your dealer or other service
outlets. Larger areas of finish damage can be corrected
in your dealer's body and paint shop.
Underbody Maintenance
Chemicals used for ice and snow removal and dust
control can collect on the underbody. If these are not
removed, accelerated corrosion (rust) can occur on the
underbody parts such as fuel lines, frame, floor pan
and exhaust system even though they have
corrosion protection.
At least every spring, flush these materials from the
underbody with plain water. Clean any areas where mud
and other debris can collect. Dirt packed in closed areas
of the frame should be loosened before being flushed.
Your dealer or an underbody car washing system can do
this for you.
Chemical Paint Spotting
Some weather and atmospheric conditions can create a
chemical fallout. Airborne pollutants can fall upon and
attack painted surfaces on your vehicle. This damage
can take two forms: blotchy, ringlet
-shaped
discolorations, and small irregular dark spots etched into
the paint surface.
Although no defect in the paint job causes this, Cadillac
will repair, at no charge to the owner, the surfaces of
new vehicles damaged by this fallout condition within
12 months or 12,000 miles (20 000 km) of purchase,
whichever occurs first.

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Vehicle Identification Number (VIN)
This is the legal identifier for your vehicle. It appears on
a plate in the front corner of the instrument panel, on the
driver's side. You can see it if you look through the
windshield from outside your vehicle. The VIN also
appears on the Vehicle Certification and Service Parts
labels and the certificates of title and registration.
Engine Identification
The 8th character in your VIN is the engine code. This
code will help you identify your engine, specifications
and replacement parts.
Service Parts Identification Label
You'll find this label on the rear wall of the trunk on the
passenger's side. It's very helpful if you ever need to
order parts. On this label is:

your VIN,

the model designation,

paint information and

a list of all production options and
special equipment.
Be sure that this label is not removed from the vehicle.

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6-59
Electrical System
Add-On Electrical Equipment
NOTICE:
Don't add anything electrical to your vehicle unless
you check with your dealer first. Some electrical
equipment can damage your vehicle and the
damage wouldn't be covered by your warranty.
Some add
-on electrical equipment can keep other
components from working as they should.
Your vehicle has an air bag system. Before attempting to
add anything electrical to your vehicle, see ªServicing
Your Air Bag
-Equipped Vehicleº in the Index.
Headlamp Wiring
The headlamp wiring has an individual fuse which is
powered by a MaxiFuse
. An electrical overload will
cause the lamps to go on and off, or in some cases to
remain off. If this happens, have the headlamp wiring
checked right away.
Windshield Wiper Fuses
The windshield wiper motor is powered by a MaxiFuse.
If the motor overheats due to heavy snow, etc., the
wipers will stop until the motor cools. If the overload is
caused by some electrical problem, be sure to have
it fixed.
Power Windows and Other Power Options
Circuit breakers protect the power windows and other
power accessories. When the current load is too heavy,
the circuit breaker opens and closes, protecting the
circuit until the problem is fixed or goes away.
MaxiFuses
/Relay Center
The MaxiFuses and relays are located next to the engine
compartment fuse block on the driver's side of the
engine. To access the compartment fuse block, remove
the shroud cover. If a MaxiFuse should blow, have your
vehicle serviced by your dealer immediately.

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Section 7 Customer Assistance Information
Here you will find out how to contact Cadillac if you need assistance. This section also tells you how to obtain service
publications and how to report any safety defects.
7
-2 Customer Satisfaction Procedure
7
-3 Customer Assistance for Text Telephone
(TTY) Users
7
-4 Customer Assistance Offices
7
-5 GM Mobility Program for Persons
with Disabilities
7
-5 Roadside Service
7
-7 Roadside Service for the Hearing or
Speech Impaired
7
-8 Courtesy Transportation
7
-8 Transportation Options7
-10 Warranty Information
7
-10 Reporting Safety Defects to the United
States Government
7
-11 Reporting Safety Defects to the
Canadian Government
7
-11 Reporting Safety Defects to
General Motors
7
-11 Ordering Service and Owner Publications
in Canada

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Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to Cadillac. Normally, any concerns with the
sales transaction or the operation of your vehicle will be
resolved by your dealer's sales or service departments.
Sometimes, however, despite the best intentions of all
concerned, misunderstandings can occur. If your
concern has not been resolved to your satisfaction, the
following steps should be taken:STEP ONE -- Discuss your concern with a member of
dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the sales, service or parts manager,
contact the owner of the dealership or the general manager.
STEP TWO -- If after contacting a member of
dealership management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Cadillac Customer Assistance Center, 24 hours a day, by
calling 1-800-458-8006. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:

Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate
at the top left of the instrument panel and visible
through the windshield.)

Dealership name and location

Vehicle delivery date and present mileage

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Customer Assistance Offices
Cadillac encourages customers to call the toll-free number
for assistance. If a U.S. customer wishes to write to
Cadillac, the letter should be addressed to Cadillac's
Customer Assistance Center.
United States
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 436004
Pontiac, MI 48343-6004
1-800-458-8006
1-800-833-2622 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-882-1112
Canada
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800
All Overseas Locations
GMODC - Customer Communication Centre
169-007
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Telephone: 905-644-4112
Fax: 905-644-4866
Caribbean Numbers
1-800-496-9992 (English) Puerto Rico
1-800-496-9993 (Spanish) Puerto Rico
1-800-751-4135 (English) Dominican Republic
1-800-751-4136 (Spanish) Dominican Republic
1-800-496-9994 U.S. Virgin Islands
1-800-389-0009 Bahamas
1-800-534-0122 Bermuda, Barbados, Antigua & B.V.I.
If toll free service is not available in the Caribbean,
call Puerto Rico 1-787-763-1315.