tow CADILLAC DTS 2011 1.G Workshop Manual

Black plate (96,1)Cadillac DTS Owner Manual - 2011
3. Start on the outside edge of the soil and gently rubtoward the center. Continue cleaning, using a clean
area of the cloth each time it becomes soiled.
4. Continue to gently rub the soiled area until the cleaning cloth remains clean.
5. If the soil is not completely removed, use a mild soap solution and repeat the cleaning process that
was used with plain water.
If any of the soil remains, a commercial fabric cleaner
or spot lifter may be necessary. When a commercial
upholstery cleaner or spot lifter is to be used, test a
small hidden area for colorfastness first. If the locally
cleaned area gives any impression that a ring formation
may result, clean the entire surface.
After the cleaning process has been completed, a paper
towel can be used to blot excess moisture from the
fabric or carpet.
Leather
A soft cloth dampened with water can be used to
remove dust. If a more thorough cleaning is necessary,
a soft cloth dampened with a mild soap solution can
be used. Allow the leather to dry naturally. Do not use
heat to dry. Never use steam to clean leather. Never
use spot lifters or spot removers on leather. Many
commercial leather cleaners and coatings that are
sold to preserve and protect leather may permanently
change the appearance and feel of the leather and are not recommended. Do not use silicone or wax-based
products, or those containing organic solvents to
clean the vehicle's interior because they can alter the
appearance by increasing the gloss in a non-uniform
manner. Never use shoe polish on leather.
TEHAMA™
Leather
The leather surface on the seat was not designed to be
aggressively cleaned using any commercial product.
Use a well wrung cloth dampened with water to remove
dust. Do not use a wet cloth or saturate the leather
surface with water. Allow the leather to dry naturally. If a
soil occurs that cannot be completely removed, allow it
to become part of the natural markings of the leather.
The leather in the vehicle was designed to have a
natural appearance and develop a more vintage
appearance with use.
Do not use heat to dry. Never use steam to clean
leather. Never use spot lifters or spot removers on
leather. It is very important to not use any commercial
leather cleaners or coatings that are sold to preserve
and protect leather. Not only are those products not
necessary, they will permanently and adversely change
the appearance and feel of the leather. Never use
silicone or wax-based products, or those containing
organic solvents to clean the vehicle's interior. Never
use shoe polish on leather.
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Black plate (98,1)Cadillac DTS Owner Manual - 2011
Washing Your Vehicle
The best way to preserve the vehicle's finish is to keep
it clean by washing it often.
Notice:Certain cleaners contain chemicals that can
damage the emblems or nameplates on the vehicle.
Check the cleaning product label. If it states that it
should not be used on plastic parts, do not use it on
the vehicle or damage may occur and it would not
be covered by the warranty.
Do not wash the vehicle in direct sunlight. Use a car
washing soap. Do not use cleaning agents that are
petroleum based or that contain acid or abrasives, as
they can damage the paint, metal or plastic on the
vehicle. Approved cleaning products can be obtained
from your dealer. Follow all manufacturers' directions
regarding correct product usage, necessary safety
precautions and appropriate disposal of any vehicle
care product.
Rinse the vehicle well, before washing and after to
remove all cleaning agents completely. If they are
allowed to dry on the surface, they could stain.
Dry the finish with a soft, clean chamois or an all-cotton
towel to avoid surface scratches and water spotting. High pressure car washes may cause water to enter the
vehicle. Avoid using high pressure washes closer than
12 inches (30 cm) to the surface of the vehicle. Use of
power washers exceeding 1,200 psi (8 274 kPa) can
result in damage or removal of paint and decals.
Cleaning Exterior Lamps/Lenses
Use only lukewarm or cold water, a soft cloth and a
car washing soap to clean exterior lamps and lenses.
Follow instructions under
Washing Your Vehicle
on
page 6‑98.
Finish Care
Occasional waxing or mild polishing of the vehicle by
hand may be necessary to remove residue from the
paint finish. Approved cleaning products can be
obtained from your dealer.
If the vehicle has a basecoat/clearcoat paint finish, the
clearcoat gives more depth and gloss to the colored
basecoat. Always use waxes and polishes that are
non-abrasive and made for a basecoat/clearcoat paint
finish.
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Black plate (99,1)Cadillac DTS Owner Manual - 2011
Notice:Machine compounding or aggressive
polishing on a basecoat/clearcoat paint finish may
damage it. Use only non-abrasive waxes and
polishes that are made for a basecoat/clearcoat
paint finish on the vehicle.
Foreign materials such as calcium chloride and other
salts, ice melting agents, road oil and tar, tree sap, bird
droppings, chemicals from industrial chimneys, etc., can
damage the vehicle's finish if they remain on painted
surfaces. Wash the vehicle as soon as possible.
If necessary, use non-abrasive cleaners that are
marked safe for painted surfaces to remove foreign
matter.
Exterior painted surfaces are subject to aging, weather
and chemical fallout that can take their toll over a period
of years. To help keep the paint finish looking new, keep
the vehicle garaged or covered whenever possible.
Protecting Exterior Bright Metal Parts
Bright metal parts should be cleaned regularly to keep
their luster. Washing with water is all that is usually
needed. However, chrome polish may be used on
chrome or stainless steel trim, if necessary. Use special care with aluminum trim. To avoid
damaging protective trim, never use auto or chrome
polish, steam or caustic soap to clean aluminum.
A coating of wax, rubbed to high polish, is
recommended for all bright metal parts.
Windshield and Wiper Blades
Clean the outside of the windshield with glass cleaner.
Clean the rubber blades using a lint free cloth or paper
towel soaked with windshield washer fluid or a mild
detergent. Wash the windshield thoroughly when
cleaning the blades. Bugs, road grime, sap, and a
buildup of vehicle wash/wax treatments may cause
wiper streaking. Replace the wiper blades if they are
worn or damaged.
Wipers can be damaged by:
.Extreme dusty conditions
.Sand and salt
.Heat and sun
.Snow and ice, without proper removal
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Black plate (100,1)Cadillac DTS Owner Manual - 2011
Aluminum or Chrome-Plated Wheels
and Trim
The vehicle may have either aluminum or
chrome-plated wheels.
Keep the wheels clean using a soft clean cloth with mild
soap and water. Rinse with clean water. After rinsing
thoroughly, dry with a soft clean towel. A wax may then
be applied.
Notice:Chrome wheels and other chrome trim
may be damaged if the vehicle is not washed after
driving on roads that have been sprayed with
magnesium, calcium or sodium chloride. These
chlorides are used on roads for conditions such as
ice and dust. Always wash the vehicle's chrome
with soap and water after exposure.
Notice: Using strong soaps, chemicals, abrasive
polishes, cleaners, brushes, or cleaners that contain
acid on aluminum or chrome-plated wheels, could
damage the surface of the wheel(s). The repairs
would not be covered by the vehicle warranty.
Use only approved cleaners on aluminum or
chrome-plated wheels. The surface of these wheels is similar to the painted
surface of the vehicle. Do not use strong soaps,
chemicals, abrasive polishes, abrasive cleaners,
cleaners with acid, or abrasive cleaning brushes on
them because they could damage the surface. Do not
use chrome polish on aluminum wheels.
Notice:
Using chrome polish on aluminum wheels
could damage the wheels. The repairs would not be
covered by the vehicle warranty. Use chrome polish
on chrome wheels only.
Use chrome polish only on chrome-plated wheels, but
avoid any painted surface of the wheel, and buff off
immediately after application.
Notice: Driving the vehicle through an automatic
car wash that has silicone carbide tire cleaning
brushes, could damage the aluminum or
chrome-plated wheels. The repairs would not be
covered by the vehicle warranty. Never drive a
vehicle that has aluminum or chrome-plated wheels
through an automatic car wash that uses silicone
carbide tire cleaning brushes.
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Black plate (107,1)Cadillac DTS Owner Manual - 2011
Rear Underseat Fuse Block
The rear fuse block is located under the rear seat on
the driver side. The rear seat cushion must be removed
to access the rear fuse block.
Removing the Rear Seat Cushion
Notice:If you touch the exposed wires with the
metal on the seat cushion, you could cause a short
that could damage the battery and or wires. Avoid
contact between the rear seat and the fuse center
whenever you remove or reinstall the rear seat. Do
not remove covers from any of the covered parts,
and do not store anything under the seats.
To remove the rear seat cushion, do the following:
1. Pull up on the front of the cushion to release the front hooks.
2. Pull the cushion up and out toward the front of the vehicle.
To access the fuse block, pull out and lift up on the
cover latch, located at the end of the fuse block, near
the battery cable.
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Black plate (6,1)Cadillac DTS Owner Manual - 2011
First Engine Oil Change After Every
80 000 km/50,000 Miles
.Engine air cleaner filter replacement. SeeEngine
Air Cleaner/Filter on page 6‑19.
.Automatic transmission fluid and filter change
(severe service) for vehicles mainly driven in heavy
city traffic in hot weather, in hilly or mountainous
terrain, when frequently towing a trailer, or used for
taxi, police, or delivery service. See Automatic
Transmission Fluid on page 6‑21.
.Evaporative control system inspection. Check all
fuel and vapor lines and hoses for proper hook‐up,
routing, and condition. Check that the purge valve,
if the vehicle has one, works properly. Replace as
needed. An Emission Control Service. The U.S.
Environmental Protection Agency or the California
Air Resources Board has determined that the
failure to perform this maintenance item will not
nullify the emission warranty or limit recall liability
prior to the completion of the vehicle's useful life.
We, however, urge that all recommended
maintenance services be performed at the
indicated intervals and the maintenance be
recorded.
First Engine Oil Change After Every
160 000 km/100,000 Miles
.Automatic transmission fluid and filter change
(normal service). See Automatic Transmission
Fluid on page 6‑21.
.Spark plug replacement and spark plug wires
inspection. An Emission Control Service.
First Engine Oil Change After Every
240 000 km/150,000 Miles
.Engine cooling system drain, flush, and refill
(or every five years, whichever occurs first). See
Engine Coolant
on page 6‑26.An Emission
Control Service.
.Engine drive belts inspection for fraying, excessive
cracks, or obvious damage (or every 10 years,
whichever occurs first). Replace, if needed.
7-6

Black plate (8,1)Cadillac DTS Owner Manual - 2011
Coverage
Services are provided up to 5 years/160 000 km
(100,000 miles), whichever comes first.
In the U.S., anyone driving the vehicle is covered. In
Canada, a person driving the vehicle without permission
from the owner is not covered.
Roadside Service is not a part of the New Vehicle
Limited Warranty. Cadillac and General Motors of
Canada Limited reserve the right to make any changes
or discontinue the Roadside Service program at any
time without notification.
Cadillac and General Motors of Canada Limited reserve
the right to limit services or payment to an owner or
driver if they decide the claims are made too often,
or the same type of claim is made many times.
Cadillac Owner Privileges™
.Emergency Fuel Delivery:Delivery of enough
fuel for the vehicle to get to the nearest service
station.
.Lock‐Out Service: Service to unlock the vehicle
if you are locked out. A remote unlock may be
available if you have OnStar
®. For security
reasons, the driver must present identification
before this service is given.
.Emergency Tow From a Public Road or
Highway: Tow to the nearest Cadillac dealer for
warranty service, or if the vehicle was in a crash
and cannot be driven. Assistance is also given
when the vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change a flat tire
with spare tire. The spare tire, if equipped, must be
in good condition and properly inflated. It is your
responsibility for the repair or replacement of the
tire if it is not covered by the warranty.
.Battery Jump Start: Service to jump start a dead
battery.
.Trip Routing Service: Detailed maps of North
America are provided when requested either with
the most direct route or the most scenic route.
Additional travel information is also available. Allow
three weeks for delivery.
.Trip Interruption Benefits and Service: If your
trip is interrupted due to a warranty failure,
incidental expenses may be reimbursed during the
5 years/160 000 km (100,000 miles) Powertrain
warranty period. Items considered are hotel,
meals, and rental car.
8-8

Black plate (9,1)Cadillac DTS Owner Manual - 2011
Cadillac Technician Roadside Service
(U.S. only)
Cadillac's exceptional Roadside Service is more
than an auto club or towing service. It provides every
Cadillac owner in the United States with the advantage
of contacting a Cadillac advisor and, where available,
a Cadillac trained dealer technician who can provide
on-site service.
A dealer technician will travel to your location within a
30 mile radius of a participating Cadillac dealership.
If beyond this radius, we will arrange to have your
car towed to the nearest Cadillac dealership. Each
technician travels with a specially equipped service
vehicle complete with the necessary Cadillac parts and
tools required to handle most roadside repairs.
Services Not Included in Roadside
Service
.Impound towing caused by violation of any laws.
.Legal fines.
.Mounting, dismounting, or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles driven on a
non-public road or highway.
Services Specific to
Canadian‐Purchased Vehicles
.Fuel delivery:Reimbursement is approximately
$5 Canadian. Diesel fuel delivery may be
restricted. Propane and other fuels are not
provided through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Routing Service: Limit of six requests
per year.
.Trip Interruption Benefits and Service:
Pre-authorization, original detailed receipts, and
a copy of the repair orders are required. Once
authorization has been received, the Roadside
Service advisor will help you make arrangements
and explain how to receive payment.
.Alternative Service: If assistance cannot be
provided right away, the Roadside Service advisor
may give you permission to get local emergency
road service. You will receive payment, up to $100,
after sending the original receipt to Roadside
Service. Mechanical failures may be covered,
however any cost for parts and labor for repairs
not covered by the warranty are the owner
responsibility.
8-9

Black plate (13,1)Cadillac DTS Owner Manual - 2011
Insuring Your Vehicle
Protect your investment in your GM vehicle with
comprehensive and collision insurance coverage. There
are significant differences in the quality of coverage
afforded by various insurance policy terms. Many
insurance policies provide reduced protection to your
GM vehicle by limiting compensation for damage
repairs by using aftermarket collision parts. Some
insurance companies will not specify aftermarket
collision parts. When purchasing insurance, we
recommend that you ensure that your vehicle will be
repaired with GM original equipment collision parts.
If such insurance coverage is not available from your
current insurance carrier, consider switching to another
insurance carrier.
If your vehicle is leased, the leasing company may
require you to have insurance that ensures repairs with
Genuine GM Original Equipment Manufacturer (OEM)
parts or Genuine Manufacturer replacement parts. Read
your lease carefully, as you may be charged at the end
of your lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call emergency services for
help. Do not leave the scene of a crash until all matters
have been taken care of. Move the vehicle only if its
position puts you in danger, or you are instructed to
move it by a police officer.Give only the necessary information to police and other
parties involved in the crash.
For emergency towing see
Roadside Service
on
page 8‑7.
Gather the following information:
.Driver's name, address, and telephone number
.Driver's license number
.Owner's name, address, and telephone number
.Vehicle license plate number
.Vehicle make, model, and model year
.Vehicle Identification Number (VIN)
.Insurance company and policy number
.General description of the damage to the other
vehicle
Choose a reputable repair facility that uses quality
replacement parts. See “Collision Parts”earlier in this
section.
If the airbag has inflated, see What Will You See After
an Airbag Inflates? on page 2‑62.
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Black plate (14,1)Cadillac DTS Owner Manual - 2011
Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either
new Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by your
GM vehicle warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy limits,
your insurance company may initially value the repair
using aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts.
Remember, if your vehicle is leased, you may be
obligated to have the vehicle repaired with Genuine
GM parts, even if your insurance coverage does not
pay the full cost.
If another party's insurance company is paying for
the repairs, you are not obligated to accept a repair
valuation based on that insurance company's collision
policy repair limits, as you have no contractual limits
with that company. In such cases, you can have control
of the repair and parts choices as long as the cost stays
within reasonable limits.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open
an investigation, and if it finds that a safety defect
exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot
become involved in individual problems between
you, your dealer, or General Motors.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153);
go tohttp://www.safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from http://www.safercar.gov
.
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