Downloaded from www.Manualslib.com manuals search engine For prompt assistance, please have the following information ava\
ilable to give the
Consumer Relations Representative:
- Your name, address and telephone number
- Vehicle Identification Number (This is available from the vehicle registration or . .
title, or the plate attached to the left top of the instrument panel and visible through
the windshield.)
- Dealership name and location
- Vehicle delivery date and present mileage
- Nature of problem
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In order to give your inquiry prompt attention, please call the appropriate \
toll free
number listed. However, if you wish
to write Cadillac, please send all correspon&nce to
the respective United States, Canada or GM Overseas Central Office address listed on
the following page.
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When contacting Cadillac, please remember that your problem will likely be resolved in
the dealership, using dealership facilities, equipment and person\
nel. That is why we
suggest you follow Step One first. b.
c--.
CUSTOMER ASSISTANCE FOR THE HEARING OR
SPEECH IMPAIRED
To assist owners who have hearing difficulties, Cadillac has installed special TDD
(Telecommunication Devices for the Deaf) equipment in its consume!^ Relations
Center. Any hearing or speech impaired customer who has access
to a TDD or a
conventional teletypewriter ('TTY) can communicate with Cadillac by dialing:
1-800-TDD-CMCC. (TDD users in Canada can dial 1-800-263-3830).
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