ESP CADILLAC ELDORADO 1994 10.G Owner's Manual

Downloaded from www.Manualslib.com manuals search engine SPECIFICATIONS
4.6L 32 Valve (DOHC) Northstar Engine
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The engine is a 4.6 liter (279 cu.in.1 90° V-8 featuring Dual Overhead
Cam (DOHC),
32 valve, and sequential port fuel injection.. This design
results in a powerful, refined engine which is wellmited to even the most
demanding driving conditions..
Engine weight is minimized by the use of low mass alloy materials. The
crankcase, cylinder heads and oil pan are made from cast aluminum. The
induction system housing, cam covers and
oil filter adapter are cast
magnesium.. The reduced engine mass enhances.vehicle handling and.
responsiveness.
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Downloaded from www.Manualslib.com manuals search engine The suspension system also incorporates a new damping system known as
Road Sensing Suspension. This system control the damping forces in the
shock absorbers and struts,
in response to various road and driving
conditions. The systems are capable of making these damping changes
extremely fast.
A computer receives inputs from vertical acceleration sensors, wheel to
body position sensors, vehicle speed sensor,
lift and dive signals. This
computer evaluates the inputs from these sensors,
to control the damping
of each of the struts and shocks independently
to provide varied levels of
suspension control.
The system also has the capability of providing Speed Sensitive Ste\
ering
control. This system changes your steering effort based
on your vehicle speed.
This system varies the amount of steering effort proportionate to your
vehicle speed. Steering
is easier at a lower speed for increased
maneuverability and parking ease.
As your vehicle speed increases, the
steering effort
is also increased to provide a manual like steering feel for
maximum control and enhanced vehicle stability.
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Downloaded from www.Manualslib.com manuals search engine who Will Repair Your Cadillac At Roadside ? ? ?
In many cases, the advisor at the Roadside Service Center can provide
instructions to get you back
on the road.
To resolve more complex problems, the advisor
will page an
experienced Cadillac dealership Service Technician. The technician\
will
call you and evaluate the possible cause. If a roadside repair is possible,
the technician
will come to your location and provide a permanent or
temporary repair.
What I Your Cadillac Is In An Unsafe Location Or
On A t imitedAccess Highway ? ? 1
If your car is located in an area that is determined to be unsafe (by you,
the advisor or the technician) or
if the vehicle is on a limited access
freeway or regulated highway, the advisor
will arrange to tow your
Cadillac to a safe location, where service
can be performed. Additional
assistance
will be provided if necessary.
What If Your Cadillac Cannot Be Repaired
At Roadside
1 ? ?
If your car cannot be repaired at roadside within a reasonable period of
time (approximately 45 minutes) or requires the resources of a Cadillac
dealership service facility,
the advisor will arrange a tow service for you.
Towing may also be necessary after the technician has attempted a
repair, but determines that your
car mot be repaired at roadside.
Tow services
are provided by independent companies, so therefore,
Cadillac
is not responsible for the tow company. During the 48 months
or 50,OOO miles/80,000 kilometers warranty period, towing services are
covered for any disablement.
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Owner Responsibilities
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There are only two things which you wilibe responsible for during the
use
of your courtesy vehicle. You are required to provide insurance
coverage and replenish the fuel used.
In many cases your own auto insurance policy may provide primary
coverage for the courtesy vehicle, similar to rental car agreem\
ents. Please,
check with your insurance company to be certain what's covered.\

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Gold Key Courtesy Transportation--- Just one more way your Cadillac
Dealer is committed
to you.
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Downloaded from www.Manualslib.com manuals search engine Cadillac
Gold Key Courtesy Transportation
Duration of
Warranty Repair
Same Day Repair
Overnight Repair
(2.0 hours minimum
warranty repair required)
Alternatives*
Courtesy
Transportation Type
Shuttle Service
Courtesy Cadillac
(if available)
Courtesy Cadillac or other
GM make loaner vehicle
Rental Vehicle
Taxi Cab ride
Personally-
arranged ride
Shuttle Service
Customer
Chaqe/ResponsibiIity
No charge.
No charge; must provide
insurance coverage and
replenish fuel used.
No charge; must provide
insurance coverage and
replenish fuel used.
If no dealer loaner is
available, you have the
option of renting
a
vehicle from an outside
agency and being
reimbursed
up to $3O/day
(5 days maximum).
Reimbursed for actual
expenses up to $30.
No charge; reasonable
fuel expenditures
reimbursed.
No charge.
*Please ask about the specific Gold Key Courtesy Transportation benefits
oflered
by your Cadillac Dealer.
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Downloaded from www.Manualslib.com manuals search engine L
~OVVNER ASSTSTANCE I
CUSTOMER SATISFACTION PROCEDURE
Your satisfaction and goodwill are important to your dealer and to Cadillac.
Normally, any problems with the sales transaction or the operation of your vehicle
will be resolved by your dealer's Sales or Service Departments. Sometimes,
however, despite the best intentions of all concerned, misunderstandings can
occur.
If your concern has not been resolved to your satisfaction, the following
steps should be taken:
STEP ONE - Discuss your problem with a member of dealership management.
Satisfaction can often be quickly obtained at that level. If the matter has already
been reviewed with the Sales, Service or Parts Manager, contact the General
Manager or
owner of the dealership.
STEP TWO - If after contacting a member of Dealership Management, it
appears your problem cannot be resolved by the dealership without further help,
contact the Cadillac Consumer Relations Center 24 hours a day by calling
1-800-458-8006 or if you have an AllantQ call 1-800-AL,LAN'l%.
In Canada, contact
GM of Canada Customer Assistance Center in Oshawa by
calling 1-800-263-3777 (ENGLISH) or 1-800-263-7854
(FRENCH). ~2:: .&;gy$
In Mexico, call 1-900-254- 17-86. In Puerto Rico and the U.S. Virgin Islands,
call 1-809-763
- 1315. In all other overseas locations, contact GM North

Downloaded from www.Manualslib.com manuals search engine For prompt assistance, please have the following information available to give the
Consumer Relations Representative:
- Your name, address and home and business telephone numbers
- Vehicle Identification Number (this is available from the vehicle registration
or title, or the plate attached to the
left top of the instrument panel andvisible
through the windshield.)
- Dealership name and location
- Vehicle delivery date and present mileage
- Nature of concern
In order to give your inquiry prompt attention, please call the appropriate toll free
number listed. However, if you wish to write Cadillac, please send all
correspondence to the respective United States, Canada or GM Overseas Central
Office address listed on the following page.
When contacting Cadillac, please remember that your problem will likely be
resolved in the dealership, using dealership facilities, equipment and personnel.
That is why
we suggest you follow Step One first.
CUSTOMER ASSISTANCE FOR THE HEARING OR
SPEECH IMPAIRED
To assist owners who have hearing difficulties, Cadillac has instal\
led special
Telecommunication Devices for the Deaf
(TDD) equipment in its Coosumer
Relations Center.
Any hearing or speech impaired customer who has accdss to a
TDD or a conventional teletypewriter
("Y) can communicate with Cadillac by
dialing: 1-800-TDD-CMCC. (TDD users in Canada can dial 1-800-263-3830).
STATE W-TY ENFORCEMENT LAWS
Laws in many states perniit owners to obtain a replacement vehicle or a refund of
the purchase price under certain circumstances. The provisions of these laws vary
from state to state.
To the extent allowed by state law, General Motors requires
that
you first provide us with written notification of any service difficulty you have
experienced
so that we have an opportunity to make any needed repairs before
you are eligible for the remedies provided by these laws. Your written notification
should be sent
to the Cadillac Customer Relations Center. Please see Page XX for
the address.
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